Hot Spring Hotels in Hangzhou

The environment here is absolutely amazing! Surrounded by lush green forests, it's so secluded and private. Strolling along the shaded paths in the morning, with the gentle breeze, the delightful chirping of birds, and the soft gurgle of the stream, it truly helps you escape the city's hustle and bustle and find inner peace. It's the perfect choice for a vacation! The room decor is sophisticated and minimalist, creating a warm and healing ambiance. The blend of traditional Chinese architecture with Western interior design is seamless. The facilities are comprehensive, and many small, easily overlooked details have been thoughtfully taken care of. The dishes at the Republic of China restaurant are delicious, and the breakfast spread is abundant! The butler's thoughtful and meticulous service truly enhanced our stay (for example, they helped us buy watermelons and other fruits when we were thirsty in the heat, and transported our luggage to our next destination after we checked out). The entire stay was worry-free, attentive, and relaxing, offering great value for money. We'll definitely choose this place for our next trip and recommend it to our friends!

Taking advantage of the tail end of summer vacation, I brought my daughter to Qiandao Lake for a family trip. After comparing several options, I chose this hotel, and our three-day, two-night stay was perfect, truly one of the top parent-child resorts in the Jiangsu, Zhejiang, and Shanghai area. I genuinely recommend it to all parents traveling with children. The hotel's location is excellent, occupying a central lakeside peninsula of Qiandao Lake. It's surrounded by the lake on three sides, offering expansive views. From the popular photo spots on the 5th and 6th floors, you can directly face the beautiful Qiandao Lake scenery. My only regret was that since we were traveling with friends, our travel dates were set a bit last minute, and we couldn't book two lake-view twin rooms. We had to settle for two landscape-view twin rooms. I want to thank our butler, Ziva, for specifically reserving two of the largest landscape rooms for us. The children had so much space to run around; the rooms were truly super, super spacious. Next time, I might choose a lake-view room for a different experience. The hotel provides a complete set of complimentary child-friendly items: a children's toilet seat, non-slip footstool, baby toiletries, small slippers, and a bed rail. The thoughtful details exceeded our expectations. The room and bathroom were clean, tidy, and odorless, and the toiletries were high-quality – Bulgari bath products, which was a nice touch! The sheets and pillows were soft and breathable. Our butler, Ziva, even thoughtfully mentioned that if the pillows were too soft, harder ones were available, which was very considerate. After a busy day, we slept soundly, and the soundproofing was excellent; we couldn't hear any noise from the corridor. The most amazing part was the hotel's 3,000-square-meter children's playground. This was the highlight of our trip and our favorite feature. It's incredibly spacious, and both toddlers and older children can find something fun to do. My daughter played in the ocean ball pit with the multi-story giant slide dozens of times and didn't want to leave. The dinosaur sandbox was equipped with a full set of digging tools and was clean and free of debris. There was also a carousel, a princess dress-up area, and a building block craft area where little girls could try on various princess dresses for photos. The playground is staffed by dedicated supervisors, provides free non-slip socks upon entry, and has clean restrooms and water dispensers inside, allowing parents to relax and unwind. In addition to the indoor playground, there were mini go-karts and a VR arcade on the basement level, which older children also enjoyed. On the first floor, there was also a screening room and an arcade, where I managed to win quite a few dolls for my daughter. The hotel also has large outdoor water activities and an indoor heated pool. Unfortunately, my daughter had a bit of an upset stomach before we left, so we couldn't experience them, which was a shame. Every evening at 7:30 and 8:30, there were two 88-meter-long water screen movies. The lights combined with the lake created an incredible atmosphere, and my daughter watched mesmerized. The only downside was that it was quite sweaty outdoors in the summer heat, but the good news was there were no mosquitoes. Dining was equally delightful. The hotel's buffet breakfast offered a rich variety, with a dedicated children's area featuring steamed dim sum, yogurt, cartoon-shaped pastries, and fresh squeezed juices. The ingredients were fresh, and the restaurant staff were attentive, proactively bringing baby utensils. We also enjoyed dinner at the hotel's buffet Western restaurant; the dishes were fresh, complete, and the quality was top-notch. The hotel also provided discount vouchers for the buffet dinner, which saved us a good amount. It happened to be Qixi Festival (Chinese Valentine's Day) on the night we had dinner, and the hotel even gave us themed heart-shaped cakes, which was a very lovely gesture. The entire hotel staff provided warm and thoughtful service. From the front desk check-in to the cleaning staff and the playground attendants, everyone was exceptionally patient with children. They proactively gave children small gifts during check-in, greeted my daughter whenever they saw her, and never pushed any sales, maintaining just the right balance in their service. Food delivery from outside was also convenient; orders could be picked up from a designated spot in the lobby on the first floor or delivered to the room by a robot. Additionally, the hotel offered a complimentary travel photography session. The emerging travel photographers were excellent, preserving precious memories of our trip. They also offered a reasonable discount on the digital negatives when we selected our photos, which we appreciated. This trip to Qiandao Lake with my daughter, thanks to Minghao Hotel, eliminated all the usual exhaustion of traveling with children. The huge children's playground, two pools, prime lake views, thoughtful child-friendly amenities, and meticulous, warm service were all top-notch. The value for money far exceeded other resorts in the same price range. Whether for a short weekend getaway with kids or a multi-day family vacation, it's perfectly suited. I will definitely choose to stay here again on my next visit to Qiandao Lake, and I genuinely recommend it to everyone! Finally, I want to thank butler Ziva again for her attentive answers before check-in and her enthusiastic and thoughtful service during our stay. The emotional value she provided throughout made me feel exceptionally welcomed and respected. I truly look forward to seeing her again on my next stay!

The environment is absolutely stunning, small but beautiful, with picturesque views at every turn. The free drinks on the first basement level and the oden in the evening were both delicious. Traveling with kids, they had a blast playing in the courtyard's water features. I just wish there were more diverse parent-child activities. Also, the air conditioning in the room was a bit noisy; I had to wear earplugs to sleep at night.

The hotel design is beautiful and well-maintained. **Xianshan Oxygen Hiking Tour:** The guided tour was a great experience. **Swan Garden Feeding Experience:** The environment was excellent, not too crowded, making for a fantastic summer holiday experience. **Environment:** A superb environment, very suitable for self-driving tours. It's very suitable for family travel as it offers many extra services specifically for children, including a variety of breakfast dishes and bed rails for sleeping. For business travelers, thoughtful amenities like nail clippers are provided, which are rarely found in other hotels. I experienced some deep healing services, such as the morning Baduanjin stretching for awakening and the deep sleep therapy before bed. My child also had an art photoshoot. Water park tickets were also included. Areas for improvement: The room lighting was too dim, making it impossible for children to do their homework. The room ventilation system wasn't great, especially the bathroom, which lacked a separate extractor fan. Overall, it was excellent value for money.

Our two-day stay here was absolutely perfect! We happened to check in on my birthday, and I didn't have to lift a finger the entire time. Our dedicated butler handled everything with such thoughtful care. They didn't just decorate the room beautifully for my birthday, but also arranged a travel photoshoot, a SPA experience, and a Five Elements assessment. The whole process was incredibly relaxing and rejuvenating. The butler's service was meticulous and responsive, and the breakfast was delicious. Overall, the stay far exceeded our expectations. Both the environment and the service were impeccable, providing a truly exceptional experience. It's definitely on our list for a return visit, and we'll choose this hotel again for our next trip. Highly recommended!

The hotel was great. We originally booked for the 9th to the 11th, but saw that a typhoon was coming with heavy rain expected on the 9th. So, we discussed with the hotel to move our stay forward to the 5th, checking out on the 7th instead. Since our original room type was fully booked, they graciously upgraded us for free to a Deluxe Mountain View Room. The room was spacious at 50 square meters, had a huge balcony, and a smart toilet. The highlight for me was the walk-in closet, which perfectly fit our two suitcases. The hotel service was excellent. We could get as much bottled water as we needed. The front desk staff personally showed us to our room, helped with our luggage, and even took us to the Tianmu Ancient Kiln Art Museum. Their service was very thoughtful and left us extremely satisfied.

I originally booked this hotel for the convenience of taking my child to Rotten Apple Park (which is directly opposite the hotel, and Hangzhou Paradise is even closer, just across the road). However, the hotel's service was a wonderful surprise, especially the butler, Ranran. She was so enthusiastic, adding me on WeChat beforehand to greet me. Upon check-in, she escorted me to my room, introducing the hotel's features along the way (she had already prepared the child's bed rail and potty that I requested in the room). She responded promptly to all my WeChat requests (providing bath bags, refilling bottled water, etc.). She even thoughtfully reminded me of meal times and locations before dinner and had a deer-shaped cart ready for my child when we went downstairs (my child absolutely loved it). The First World Hotel is a hotel with a strong tropical feel (in a Southeast Asian style). It's very large and has a domed garden with many tropical plants (the hotel upgraded our room to one with a terrace, which opens directly to this garden. It rained on our first day, but there was no rain noise at all in the room). The hotel also has the Yunman Hot Springs, which I didn't get to try this time as I didn't bring a bathrobe, but it looked great, and I plan to come back for it! There's ample parking. I arrived by high-speed rail, and the front desk even proactively asked if I drove and if I needed a parking voucher. Overall, as a family-friendly hotel, it made me, a first-time solo parent traveling with a young child, feel incredibly well taken care of. I will definitely be back! The hotel offers packages that include park tickets, and guests can get a discount on amusement park tickets (I forgot the exact price, but you can ask the hotel).

I specifically chose the Brettonwood Resort for my trip to Qiandao Lake this time, and the overall stay exceeded my expectations – it was absolutely fantastic! Our butler, Mei Mei, was incredibly attentive and deserves a special shout-out! The hotel's location is excellent; I could enjoy the stunning lake and mountain views right from my window. In the mornings, there was a beautiful mist, and in the evenings, gorgeous sunsets. The scenery was truly breathtaking. The front desk staff were warm and patient, and the check-in and check-out process was smooth. Any requests were handled promptly. The resort grounds are serene and elegant, with lush greenery and even a petting zoo. The kids absolutely loved feeding the peacocks, ducks, bunnies, foxes, raccoons, and piglets. It's also very pet-friendly. The breakfast buffet offered a rich variety, especially the noodle and vermicelli station with a wide selection of condiments. They even had homemade chili and ginger, which was a real treat for spice lovers. Parking for self-drivers is convenient, and it's particularly well-suited for family vacations. This will be my top choice for Qiandao Lake; I'll definitely be back!

I read a lot of negative reviews before coming, so my expectations weren't very high. Naturally, every experience and feeling exceeded them. First, regarding the complaints about poor hygiene and facilities, I didn't experience that at all. The room had both air conditioning and underfloor heating, so it was very warm as soon as I entered. Everywhere I went was also very clean (perhaps because Phase 3 is newer). I also didn't find the service to be poor; in fact, I felt that every staff member I encountered was very polite. As for the hot springs, the pools in Phases 2 and 3 are a bit spread out and require a shuttle bus. Aside from the most popular influencer-heavy pool, the water quality in the other pools was quite good. Objective issues: We arrived late for dinner and could only be seated in the outdoor makeshift dining area. Although there were heaters and windbreaks, it couldn't be fully enclosed, and with a slight breeze in January, it still felt a bit chilly. (Our breakfast and dinner were buffets included in the package, and the food was really mediocre. If it's not part of your package, I wouldn't recommend paying for it; there are many restaurants nearby.) Also, walking between the hot springs can be quite cold (even though the shuttle buses have curtains). Overall, my family was very satisfied, and I hope to have such a good experience again next time.

Overall stay was nice in the hotel. Rooms were clean and spacious. Breakfast had many western and Chinese options, which were good. Our package included indoor hot-spring experience which was suitable considering the cold weather outside. Only disappointment was 'Nausicaa of the Wind Tour Ticket' which was included in the package while booking from trip.com. In trip.com under package details it was mentioned that it was a scenic stop/park and we thought entry to that place is free but additional rides are payable. This information was absolutely misleading as after wasting lot of time, the information we received (after calling the provided contact number, talking with Hotel staff) was 'Nausicaa of the Wind Tour Ticket' was not located in or nearby the hotel but was in a totally far-off place. No clear information was provided by calling the contact number on how to use the offer as mentioned in trip.com booked package description. Either trip.com should remove that offer or provide a clear description about the location of that place, with pictures if possible, otherwise people will feel lucrative about the offer and go for the booking which actually is misleading.