Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 21, 2026|Superior King Room
Guest User
Great service and satisfying breakfast. The breakfast spread was extensive and delicious. The hotel's location is excellent, very close to West Lake, and right next to a subway station, making transportation incredibly convenient. A special shout-out to the front desk for their service and the clean and hygienic guest rooms.
Show more
Price per night from:£37
Posted on Jul 25, 2026|Smart Art Big Bed Room
Guest UserThe hotel is right in front of the bus stop. If you're walking from Metro Line 1, you'll pass through a commercial street, and there are plenty of dining options nearby. The lobby has excellent air conditioning, and there's a free coffee machine and tea available.
The room isn't huge, but it looks exactly like the promotional pictures. The smart home features throughout the room are very convenient, and I was quite satisfied. The only minor thing is the mirror facing the bed, but you can just cover it with a towel if it bothers you. The hotel service was also excellent; it was pouring rain when we arrived, and while we were resting in the lobby, the front desk staff kept checking on us. Even the cleaning staff was very polite when we asked for our room to be tidied.
Show more
Price per night from:£19
Posted on Mar 27, 2026
Anonymous User
Had a wonderful three-day, two-night stay at the Fuchun Resort, a place I've long admired. The architecture, rich in Chinese aesthetics, blends seamlessly with the natural environment of Fuyang, creating a truly harmonious feel. Hiking here was wonderfully wild and scenic. The resort's thoughtful service was evident in every detail: from the welcome greeting and the consistently helpful and responsive personal butler (Benson) before arrival, to the doorman's proactive and natural assistance with luggage, and the waitress's meticulous inquiry about dietary preferences at breakfast. All these touches reflect the hotel's high standards of service and made me feel truly respected. I even left my hat in the calligraphy class and only realized it when the instructor notified me and said it would be promptly returned to the lobby. The shuttle drivers were also very punctual, almost always available on call. The housekeeping staff were diligent and friendly. The hotel also offers a wide range of activities, and the travel photography service was particularly high quality. Fuchun Resort truly lives up to its reputation as a high-end resort. I'd love to visit again!
Show more
Price per night from:£177
Posted on Aug 16, 2026|Deluxe Forest View Twin Room
PengsakelaasuojiaerInterContinental Qiandao Lake, exclusively occupying the Xian Shan Peninsula, is a scenic destination in itself, perfect for a slow-paced getaway.
The hotel offers a rich variety of dining options. The breakfast buffet on the first floor boasts a wide selection, and we enjoyed several excellent meals at the Chinese restaurant. The late-night diner on the fifth floor, opening at 9 PM, became a regular treat for the kids after swimming, serving various instant noodles with fresh eggs and vegetables. There's also a Japanese restaurant outside the lobby, perfect for a relaxed meal after a scenic walk or bike ride around the lake.
You can rent bicycles and 'Panda cars' to explore the island. The peninsula is ecologically pristine, with blue butterflies dancing and swallows flitting about, showcasing abundant wildlife. Both indoor and outdoor pools have regularly changed water and are well-maintained. The hotel also has its own yacht pier; simply book at the front desk or buy tickets at the lobby shop for direct access to Huangshan Peak, making travel incredibly convenient.
The most heartwarming part of our stay was the housekeeping auntie. When she saw my child's summer homework spread out, she thoughtfully placed an eye-protection desk lamp, noticing the dim light in the room. This small act of kindness was truly touching.
With one island, one hotel, far from the hustle and bustle, nestled between the lake and mountains, enjoying nature in peace – this is the ideal state of a vacation.
Show more
Price per night from:£73
Posted on Aug 12, 2026|Queen Room
Guest UserI really loved the hotel lobby. There are plenty of seating options and huge floor-to-ceiling windows. It's so relaxing to sit there, read a book, and enjoy the coffee machine or cold brew tea. The front desk even brought me water. If you're on vacation, this is definitely the place to choose!
Show more
Price per night from:£33
Posted on Apr 27, 2026|Elegant Queen Room
Guest UserThe environment here is fantastic! The lobby has books, a guzheng (Chinese zither), and calligraphy brushes, plus two adorable parrots 🦜.
I'm very satisfied with this hotel; the rooms are spotless, and the front desk staff are wonderful.
It's also very convenient for getting around. To go to West Lake, you just need to take the subway to Xiuxi Road Station.
I really love it and will definitely stay here again next time I'm in Hangzhou.
Show more
Price per night from:£28
Posted on Oct 4, 2025
ZemoZemor
It's like living in a forest, with acorns constantly falling from the trees. The hotel is very clean, with virtually no mosquitoes. The room facilities are all excellent, especially the toilet flushing, which isn't too loud.
Special praise goes to the hotel staff; their service was exceptionally good from check-in to check-out. They provided afternoon tea with fruit platters, nuts, and tea; offered ginger soup and ice packs if you had a cold; and promptly came to your room to help with any issues.
The hotel only offers vegetarian food. I tried it once, and it was quite good and creative. Compared to the Black Pearl Hotel (averaging 1000 RMB per person), it's definitely not quite as good, but it's much better than other vegetarian restaurants in temples. Every ingredient was very fresh, although there were some issues, like the watermelon in the complimentary fruit platter being sweet and the blueberries being extremely sour. If you don't want vegetarian food, the surrounding farmhouses are a good option, offering fish, chicken, stir-fries, etc. I randomly picked a few and none were bad.
The hotel also arranged various courses, including a healing class and Baduanjin (Eight Pieces of Brocade). Lying in a cabin surrounded by trees and feeling the breeze on a platform by the forest river was a truly therapeutic experience! I stayed for two days and there were still many courses I didn't get to try, so I'll make up for them next time! I'll consider bringing my parents next time.
Show more
Price per night from:£181
Posted on Aug 27, 2026|Lateral Lake View
JiekeqinuoThe hotel's location is superb, right by West Lake. It's about a 5-minute walk to the lakeside, and it's close to Hangzhou Jiebai and in77, so you can enjoy dining, shopping, and entertainment without much walking. There's also a coffee library on the first floor, which is a great spot to cool down and escape the summer heat, making it perfect for families with children. The viewing balcony on the 10th floor is also a fantastic photo opportunity. When we checked in, we were told there would be noise during the day due to exterior renovations, but the room we stayed in was surprisingly quiet. While the facilities are a bit older compared to the smart features of newer hotels, you can still feel the quality and rich history of this established four-star hotel. Overall, our stay was very comfortable. The breakfast service was also excellent. Even though it was supposed to end at 9:30 AM, guests who arrived after that time were still able to eat, and they even gave a 10-minute heads-up before clearing everything. This level of service awareness is truly impressive! 👍
Show more
Price per night from:£38
Posted on May 15, 2026
Guest UserFront desk staff, Ms. Wang Xiao, kindly upgraded my mother's room for free. The room was spacious and bright, with a bathtub for a relaxing soak. The environment was quiet, ensuring a great night's rest. Breakfast was plentiful, and they even gave us a souvenir upon check-out. I'll definitely recommend this place to my friends and family when they visit Hangzhou.
Show more
Price per night from:£58
Posted on Aug 1, 2026|Deluxe Double Bed Room (Floor-to-Ceiling Window, Private Balcony)
Guest UserI was very satisfied with my stay at the hotel. Dora provided excellent and warm service, making the experience quite pleasant. The hotel is very close to West Lake, right next to the scenic area, which is really great. The surrounding area has good road access, making it convenient to catch a taxi. It's also very near Fengqi Road subway station, so getting around is super easy. Highly recommended.
Show more
Price per night from:£64