A few weeks ago, I didn't really consider myself to be a hotel snob, before the trip I was like ”if it's got a bed, a toilet and a lock on the door then it'll do for me” well... I need to re-evaluate that statement. Firstly, the good (as mentioned in the title) the staff were nice and welcoming, the rooms were clean and it's in a fairly nice area. But... *deep breath* The rooms are hideously dated, if you had woken me up halfway through the night and said ”you've travelled back in time to the mid-80s” I probably would have believed you based on the surroundings, not that this was much of an issue, but there's more... The drain in the shower didn't... drain? So there was a huge pool of water while I was showering. It didn't overflow though because the shower head offered such little water it would have taken hours to do so. The hand soap had been watered down that many times it was just plain old water by the time I got there, same story with the shower gel. The smell in the bathroom was pretty bad and it was nothing to do with me either. The walls were that thin I could hear the person in the next room to me going to the toilet and could pick out the exact words he was having during a phone conversation. The TV didn't work. The light switch for the light above the bed didn't work. The wall had had some damage at some point and had received some patchwork which isn't an issue, but they didn't bother painting over the patches afterwards so there were huge splodges in the wall. The carpet had had some water damage at some point (probably the aforementioned shower tray issue) and there was a huge stain going into the bedroom. I'm sure there were more issues I found but I think it's best I not mention them, you get the gist I'm sure. As of right now, the price for a Premier Inn Gatwick room is £94 and the price I paid for this is £70, and in hindsight, I would have paid the extra £24 quid to have stayed there instead. I arrived on my own as a first-time solo traveller and honestly, I felt quite worried about the state of things to come based on this hotel and would have started my trip off feeling much happier if I'd paid the extra to stay in the premier inn. To summarise, if you're one of those people who thinks ”20 quid is 20 quid, all I need is a bed and a toilet I don't care about the quality” .... just pay the extra 20 quid... trust me. The staff were lovely, it was clean to be fair and it did serve its purpose, but that's the nicest thing I can say, unfortunately. Lesson learned.
Excellent
94 Reviews