Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 24, 2025
kamuli
The parent-child room is really great. Both the little ones and the big ones had a blast.
Living at the foot of a mountain full of fruits and vegetables, you can feel the gifts of nature, ride in the countryside, pick wild fruits, and buy freshly picked plums from farmers on the roadside. Everything is so beautiful.
The hotel breakfast is made on demand and served to ensure the freshness of each portion
A small piece of grass in the open air with small mushrooms popping up one by one after the rain
The children splashed water when they kicked the ball, and the rabbits were fed with double chins, which was a paradise.
A magnolia flower by the door was fragrant and pure after the rain. The mountains in the distance were looming in the mist. A deep breath purifies the heart.
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Price per night from:PLN 465
Posted on May 31, 2026
Guest UserOverall, it was a great stay. Our butler, Jinxi, contacted us in advance, which was incredibly thoughtful. The room had fantastic natural light, and the balcony view was absolutely stunning. It's very close to Taihu Lake, offering beautiful scenery. Jinxi also proactively introduced us to the hotel's amenities and local activities. It happened to be my child's birthday, and they specially arranged a surprise, making our stay both comfortable and heartwarming – a truly excellent experience! The only downside is that there aren't many facilities for children during weekdays. However, the butler mentioned that during public holidays, there are many handicraft activities for kids, so we might come back to experience that.
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Price per night from:PLN 402
Posted on May 28, 2026
Guest UserSuzhou Xishan Xixili Hotel is truly amazing! The environment is serene and elegant, with breathtaking scenery. You can see the beautiful Taihu Lake right from your window, and in the evening, you can enjoy a stunning sunset directly from the hotel – the ambiance is absolutely perfect. The service is also incredibly thoughtful and attentive; the staff, both the ladies and the gentlemen, are warm, friendly, and always smiling, which made us feel so welcome. They even prepared a thoughtful souvenir for us when we left, showing great attention to detail. We had a comfortable stay and a wonderful trip; everyone was very satisfied. Highly recommend!
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Price per night from:PLN 473
Posted on Nov 30, 2025
dyhxThe hotel has its own onsen area that's open to non-hotel guests. So the entrance starts with the shoe cabinets before reaching the front desk that serves both onsen day-use guests and hotel guests.
The Japanese themed room was luxurious. Very clean and impeccably maintained, good sound proofing I could hear a pin drop in the room. Double basins, Dyson hair dryer, bidet toilet bowl, standing shower and a huge zen sofa couch area by the window, complete with tea and chess set. Pity there's not much of a view out there. There's also no phone here, just a speaker by the bedside table or one can use WeChat to communicate with the front desk and of course robot deliveries.
Bed and pillow was too soft for my liking. Service is excellent and they even provide turn down service. I left the room for onsen and came back to a room where the curtains are drawn, a plate of fruits on the table, floor towel laid out in the shower area with the bath towel, originally under the basin, now hung on the door of the shower.
The stay package came with an Afternoon Tea set of fruits, desserts and crackers. The cheesecakes were meh but the pineapple tart made up for it. Fruits were fresh and yums.
In-house guests were given unlimited access to the Onsen and I took my time to enjoy it fully. It's a full Jap style onsen, meaning going fully naked. A rather small onsen with just 3 pools but the outdoor one was the best, soaking in 43 degrees pool in the cold. There's a chill out area outside including a lounge, meditation room and a movie-cum-reading room (what an irony though). They also have private onsen rooms for rent at additional costs.
Leisurely breakfast the next morning at 930am. Yes, I had to choose a specific hour to be at breakfast as it's a Jap bento set with a partial buffet (of noodles and porridge). Not outstanding for me.
But otherwise, it was 5* experience and I recommend this to anyone planning to come to Taicang to experience the onsen.
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Price per night from:PLN 463
Posted on May 31, 2026
Guest UserBanyan Tree, as always, is wonderfully secluded and comfortable!
The butler, a lovely lady, upgraded our room again. And we even ran into Alice Xiaoxiao, the butler who assisted us during our stay last year – it was great to see her again! She proactively reached out before check-in to ask about our needs and was incredibly responsive to all our requests. The concierge service upon arrival was also very thoughtful.
The courtyards, lush greenery, and water features are beautifully designed, offering a new picturesque view at every turn. The views from our room were truly refreshing and invigorating! Kids' toiletries were fully stocked, and the complimentary soft drinks were of good quality, not just an afterthought. The hotel also offers free activities like Baduanjin (a traditional Chinese exercise), cocktail making, and night runs!
Overall, a very satisfying stay! Excellent value for money!
**Dining:** The hotel's Baiyun Restaurant is also fantastic. Even though dinner was a set menu from a group deal, every dish was surprisingly delicious! It's a perfect alternative to the Rongsheng Restaurant next door, where you often have to queue for two hours if you don't want to wait. They've changed breakfast to a mostly buffet style, which can sometimes mean colder food with a less-than-ideal texture. However, they still offer à la carte service upon request, which is great! And the champagne was delicious!
**Activities:** This trip, we came specifically to climb Lion Mountain, and we successfully reached the summit – the entire scenic area is very thoughtfully developed! Safety measures are also very well implemented! Whether looking out from the mountain or gazing at it from the hotel, it's a view within a view – perfect for photos! There are several well-designed buildings nearby, like museums and science centers, all within walking distance. The hotel key card provides direct access to Lion Mountain Park, and in the evening, they even offer transportation for a golf course tour. The park has added more activities since last year, including a mini-train, cycling, and boating. This year, we even tried kayaking – so much fun! We'll definitely be back next year!
Our sincere thanks to Alice Xiaoxiao, our butler, who made our first stay enjoyable and our second even more comfortable. Also, a big shout-out to the handsome concierge who helped with our luggage! The auntie providing turn-down service gave our child small gifts and drinks, and the three lovely ladies at the bar patiently taught us cocktail making… All the hotel staff made us feel so warm and welcome.
Looking forward to our next stay!
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Price per night from:PLN 1,058
Posted on Aug 4, 2025
Guest UserI went to Xishan with friends to relax over the weekend and happened to come across this place. We were pleasantly surprised by the beautiful and quiet environment. You can climb to the top of Piaomiao Peak along the way. There are mountains and water, and the three big white geese in the river are very lively. You can also go boating. It's a perfect place to completely forget about life's troubles. It's a perfect weekend getaway. I heard from the locals that you can pick bayberries here in the summer and soak in hot springs in the winter. I plan to come back next time to experience it.
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Price per night from:PLN 264
Posted on May 4, 2026
Guest User
I booked the Starry Sky room, but it rained. I'm not sure what was going on with the roof, but from morning on, there was a constant dripping sound, like water hitting the canopy. It would drip every now and then, making it hard to sleep.
It was the May Day holiday, so there were a lot of guests, but it felt like the hotel lacked a crowd management plan. Breakfast was crowded, but still bearable. The worst experience was dinner. I had planned to eat at the hotel for convenience. However, after ordering, forty minutes passed and not a single dish arrived, while tables that arrived after us were already getting their food. I completely lost it. There was no apology or reassurance during the process, and pushing for our order yielded no results. A very poor experience overall.
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Price per night from:PLN 286
Posted on Sep 7, 2023
Sabina SteinmacherThe hotel was located at the lake with an amazing view. The rooms was really nice and super clean and the mattress was really comfortable to sleep very well. The facility of the hotel was nice and very stylish, all in white and modern. The hotel was really lovely. The only thing that is really not good organised, there is no food except breakfast and afternoon tea (in that case fruits). We needed to order from a delivery service (only Chinese food available and it's was not really good). A hotel located at that wonderful place with that high price should have basic foods at the restaurant.
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Price per night from:PLN 430
Posted on Jun 16, 2026
XiaoshaniuailvxingWe live in the moon.
Family Balcony Room with Lake View
Large large floor-to-ceiling windows
Pushing the door directly by the whole lake view is amazing!
The mists over the lake in the morning
Waiting for the sunset on the terrace in the evening
The atmosphere is directly full
The room was spotless
The bedding is soft and super sleepy
Full house smart device super worry-free
Infinity pool and leisure area in public area
The housekeeper is super gentle, the breakfast is exquisite and delicious
Also intimately recommend the surrounding play check-in points
Lying quietly and emptying
Healing tiredness and regulating mood
I have already made an appointment with my friend.
The first choice for vacation!
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Price per night from:PLN 292
Posted on Oct 26, 2025
Stellayang last
The weather is getting colder, so it's time to soak in the hot springs! The hotel faces Taihu Lake, the air is fresh, and the view is amazing. The hotel service is also excellent; staff contacted us in advance to ask about our check-in time and number of guests. Because we were traveling with a child, they thoughtfully upgraded us to a family suite. The room was large and spacious, and had two bathrooms, which was very convenient for families. A special thank you to Xiao Liu at the front desk for her attentive and patient service over the past two days, and also to the housekeeping staff for keeping the place spotless. Nanxun Ancient Town is about 10 kilometers from the hotel, so you can drive there for a stroll.
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Price per night from:PLN 339