Dalian Hotels with Kitchens

"Booked 2 rooms on a higher floor to enjoy the city views. Unfortunately there was a noticeable toilet smell in both rooms. Reporting this to the hotel staff we were allocated alternative rooms. They still had a smell but it was less pungent than the others. Having stayed at this hotel a few years ago, its showing signs of tiredness in fixtures, fittings and facilities. We were told the hotel will be refurbished in the year ahead. Breakfast buffet is good with a wide selection of western and Asian cuisines. It gets busy, especially at the weekend. There is a decent sized pool though the changing rooms are in need of refurbishment to bring it up to the standard of other 5 star properties in the city. Room rates are currently low to reflect the hotels current situation, as told by a manager when the room smell was reported. Still a great stay thanks to its location and breakfast offering and the room rates. Look forward to its refurbishment in the future."

"The front desk staff were very friendly, and the hotel's cleanliness was basic but acceptable for the price – no major issues that would prevent a five-star rating. However, there are a few things I need to mention. On the first day of my stay, I requested two disposable razors. One of them was already opened, had no shaving cream inside, and the blade was even assembled. I'm not sure if it had been used before. Also, the tissues by the bed in the room – I counted them, and only nine had been used before they ran out. The toilet paper in the bathroom was also a small roll when I checked in, and after just four uses, it was gone. It seems these consumables weren't replaced with every new guest. I also want to complain about how thin the bedside tissues are; they're about one-third the thickness of normal tissues and really poor quality – thin and easily fall apart. Then, when checking in, I specifically said I didn't need housekeeping. Yet, at 10 AM the next morning, I was woken up by loud knocking. The cleaning lady said she was there to clean, which ruined any chance of sleeping in afterward. Furthermore, the TV in the room was hit or miss. The first few times I tried to turn it on, the remote control didn't respond, and the set-top box flashed red, indicating a fault. Later, it suddenly started working, but only if you were very close to the TV; otherwise, the remote wouldn't respond. Finally, there's the issue of sound insulation between rooms and the ceiling. The soundproofing isn't great; I could clearly hear conversations from the adjacent room and the upstairs guests. However, the window insulation is good – being double-paned, it blocked out most of the outside noise."

"My friend and I were traveling during a holiday, laden with bags, and I was worried about long queues for check-in. Lisa, knowing we were on vacation, was incredibly thoughtful. She specifically arranged a non-smoking floor room for us and proactively told us where to find popular local snacks, bubble tea shops, and shopping areas near the hotel. She clearly explained taxi routes and walking directions and even reminded us to be careful when going out at night. She was truly as considerate as a friend. Walking into the room, I was immediately impressed. The cleanliness was impeccable, the room was spacious, and the layout was cozy and comfortable, creating a great vibe for photos, perfect for a girls' trip. Throughout our stay, whenever we saw Lisa entering or exiting the hotel, she would always greet us with a smile. When we needed disposable items or extra bottles of water on short notice, we just mentioned it to the front desk, and Lisa would immediately help us out. Her attitude was consistently excellent – patient and thorough, never perfunctory. The hotel's cleaning staff were also very diligent, tidying the room on time every day, making the beds, replenishing supplies, and keeping everything spotless. Lisa is such a gentle, warm, and detail-oriented person who always puts guests first. Her service was exceptionally thoughtful and down-to-earth, making our stay incredibly comfortable and reassuring. The Shangri-La's location is also very convenient, whether you're going to the airport or attractions. My bestie and I will definitely choose this hotel again next time we visit this area!"

"First, the pros: 1. The sea view from the room is unbeatable. Lying in bed and watching the sea was incredibly relaxing. 2. The location is great. You can just walk downstairs and stroll around Xinghai Square, and the elevator offers a panoramic view of the entire square. 3. The service was decent. Most requests were met, but there were still some areas where they fell short. Cons: 1. The facilities are a bit dated. The shower water fluctuated between hot and cold, and the shower faucet was so confusing – it took me ages to figure it out by trial and error. It was also incredibly stiff and hard to turn, and I was worried about breaking it, which was a hassle. 2. The breakfast selection was too limited and felt quite perfunctory. The taste was just average. There wasn't even a coffee machine in the room. For 2000 a night during the May Day holiday, these facilities simply don't justify the price. 3. The windows were too dirty, which really impacted the beauty of my photos. 4. You have to go downstairs yourself to pick up food deliveries. As for luggage, they only helped us take it from the car to the front desk, not up to the room. 5. The parking in front of the lobby was chaotic. Some cars were blocking the entrance, and our taxi was stuck outside and couldn't get in. The security staff didn't do a good job of directing vehicles. Overall, it's a very average five-star hotel standard. It's definitely not worth 2000/day; it's more like a 1000-level hotel. The sea view premium probably accounts for a large portion of the room rate."

"I had a very satisfying stay. The location is excellent, making it convenient to get to various places. There's a direct passage on the fourth floor to the mall, which is entirely dedicated to restaurants and an IMAX cinema. On the first basement floor, there's a supermarket and a florist. I bought live seafood from the supermarket and had the vendor steam it for me to take back to my room – the flower crabs and conches were absolutely amazing. Parking is available right outside, free of charge. The room facilities are great; the shower head and water temperature were perfect, and I used the washer and dryer multiple times. The hairdryer is also high-speed. Overall, everything was ideal."

"The room was absolutely satisfying, clean, and tidy. The front desk staff were very welcoming and helpful. I was here for an event, and the owner even offered a thoughtful late check-out service, which I really appreciated. I'll definitely book here again for my next business trip. Plus, there's a whole street of great food right downstairs! Highly recommended!"

"The location is super convenient! 😍 The environment is elegant. The owner was really enthusiastic and helped us by recommending some Dalian attractions. Our room was on a high floor, very clean, and had a beautiful night view of the sea. 😍 It's very close to the train station and the subway entrance – basically, just turn left downstairs and you're there. Highly recommended! I'll definitely choose to stay here again next time I visit."

"Guest Relations: Camila called me in advance to note down my room preferences – a very thoughtful service. Check-in: Louie helped me with a complimentary room upgrade, and the view was absolutely beautiful. Service response was also very quick, and they even arranged a fruit platter for me. Overall, the stay was excellent, though I hope they can improve the TV's screen mirroring function. Still, a solid experience, living up to its reputation as a well-established five-star hotel."

"The hotel facilities are well-maintained, and the hygiene is impeccable. The location is excellent, within walking distance to Xinghai Square. The front desk staff were very helpful and responsive to any issues. For these reasons, I've given five stars across the board. However, the hotel has a significant flaw: I stayed in April, and due to rising temperatures, the room's indoor temperature soared to over 28 degrees Celsius from afternoon to evening, and stayed above 26 degrees even in the morning. It felt incredibly hot, and we couldn't open the windows for ventilation. According to the lobby manager and staff, the air conditioning wouldn't be turned on until after May 1st. This high temperature severely impacted our stay. I would advise against booking during seasonal transitions."

"I enjoyed staying in this hotel. 5 stars but reasonable price. The room was clean and spacious and the view outside looked out towards the sea and harbour. They made the beds every morning. I did not eat the breakfast as downstairs and surrounding area had plenty of cheaper options due to being next to many shopping malls. The metro stop is not so far but a little more inconvenient to get to the main train station by walking. Line 2 takes you to the airport in less than 40 minutes for 4RMB. As the metro is nearby you can get to many local tourist places quickly and cheaply. Highly recommend if you want to spend a little more but have close access to get around."