Luxury Hotels in Beijing

"The service was excellent. We arrived a bit late, and turndown service had already been done. Someone even guided us to our room. When I lost my room key at the bar, the bartender helped me contact the front desk and retrieve it. We received a handwritten welcome letter and complimentary Beijing-style fruits and snacks, which was a nice touch. The location is superb, right next to Wangfujing Street. From the bar's terrace, you can see the Forbidden City and Chang'an Avenue. However, the public areas are quite small and, being located within a mall, feel a bit cramped."

"Our stay at Bvlgari Hotel Beijing was exceptional from beginning to end. From the moment we arrived, we were welcomed with warmth, friendly smiles, and effortless hospitality. Every member of the team was professional, kind, and attentive, and the service was always impressively fast. A very special thank you to Veronica, who made our stay memorable. She was thoughtful, gracious, and always one step ahead, making sure every detail was perfectly taken care of. Her personal attention made us feel genuinely valued. The hotel itself is elegant, peaceful, and beautifully maintained. Our room was spotless, quiet, spacious, and very comfortable, with excellent soundproofing and thoughtful touches throughout. The serene atmosphere, refined design, immaculate cleanliness, and attention to even the smallest details made the experience feel truly luxurious. This is hospitality at its finest, and we would happily return and recommend Bvlgari Hotel Beijing to anyone seeking an unforgettable stay."

"This is my second stay here. My last visit was during the ** era, and although the name has changed, the entire operational team remains the same. In fact, I feel it offers even better value for money now than it did during the ** period. This time, I stayed in a very quiet suite, designed in the old Beijing courtyard (siheyuan) style that I love. Its location right next to the Summer Palace is unique and a huge advantage. Sitting in the courtyard at night, enjoying the breeze and stargazing, was incredibly relaxing. The design maintains traditional Chinese classical elements, including the cabinets and even the key locks on the doors, all showcasing very traditional Chinese craftsmanship. As for comfort, because I stayed in a suite this time, the bed's design, reminiscent of ancient times, genuinely gave me the best sleep I've had all year – extremely comfortable. The service was also excellent; they were very accommodating to all requests. Overall, even though it's not a ** hotel, the operational team is still outstanding. The only downside is that the hotel is a bit old, so some of the hardware facilities are showing their age. Of course, this is an unavoidable issue for older hotels, and I hope they can continue to strengthen hardware maintenance in the future."

"This time, my girlfriend and I chose to celebrate a special day of love at the Mandarin Oriental Qianmen in Beijing. I had heard that Qianmen MO ranked 14th in the 2026 World Top 50 Hotels, so we decided to experience it ourselves. To summarize: Hotel Service - full marks; Cultural Experience - full marks; Hotel Decor - full marks. I communicated our check-in time with the butler in advance. Upon arrival, the Director of Housekeeping, our butler, the doorman, and about 5 other staff members greeted us warmly with a bouquet of roses. From that moment on, whether it was the decor evoking old Beijing hutongs or the warm welcome service, I immediately fell deeply in love with it. Once we entered the room, the special occasion decorations and welcome amenities were all perfectly arranged. I'd like to specially commend our butler, Miss Melody. She truly treated us with sincerity and meticulously met our needs. From booking Ten Triggers Bar to arranging transportation, breakfast requests, and late check-out, everything was communicated through a dedicated WeChat group and arranged perfectly in advance. Many thanks! Regarding the stay experience, this was my first time staying in a hotel with a private courtyard. We stayed at Dongcheng Caocang 3 Tiao, and the entire small courtyard was ours. I even felt like I had a home in Beijing, a siheyuan of my own. (On a side note, the butler told us we were very lucky to be staying in the same room where Dylan Wang once stayed). It was a perfect, happy, and unforgettable stay. I hope to return here again for another stay on a snowy winter day."

"The scenery at Xitang is breathtaking, the landscaping is elegant, and the hardware is top-notch, but the service is abysmal. They want to make a fortune while being ridiculously stingy with service and supplies. 1) For an 8250 RMB per night room, we were told that only the 'first round' of water/snacks in the room was complimentary, and refills would be charged. After several rounds of complaints, from the platform to the duty manager, and finally to the residence manager, they eventually agreed that water refills would be free. 2) The Rongfu banquet Chinese restaurant charges 1280-1980 RMB per person plus a 15% service fee, and the Western restaurant charges 698-1380 RMB plus 15%. They require a day's advance notice for ordering, which we complied with to help them save ingredients and reduce waste. However, they still tried to cut corners on food choices. For Western meals, they forced guests to choose identical dishes for two people. This kind of petty and calculating behavior is truly appalling. The most ridiculous part was being forced to choose between tomatoes and water chestnuts for roasted vegetables. How much more would it cost to roast two extra slices of water chestnuts or a few more cherry tomatoes? While sharing a main course like fish might be understandable, forcing guests to choose only one option for vegetables, staples, and desserts, all while charging tasting menu prices, and not allowing guests to taste different foods, is simply serving McDonald's-style 'fill-your-stomach' meals and treating guests like fools. After a lengthy argument with the hotel, they finally agreed to let us choose different dishes. The management team apologized sincerely, but when the bill came, the server specifically emphasized that these 'two-choose-one' options were a 'special gift' for us. So, it turns out they don't believe they did anything wrong, but rather that they were granting us a special favor. 3) The breakfast selection was also ridiculously limited. Pre-baked bakery items occupied almost half of the counter space, while cold cuts and hot dishes were pitifully few. The funniest part was watching them steam pre-made buns from a central kitchen and pretend they were freshly cooked hot dishes. After we complained, they prepared two hot stir-fries for us the next day. 4) The cinema only showed about twenty old movies at fixed times, and you couldn't choose what to watch. The Aman at the Summer Palace, which was the original頤和宾馆 (Yihe Binguan), had 200 movies to choose from and even that was considered limited. Compared to this place, Aman was a benchmark. 5) The gym facilities were excellent, with an infinity pool and distant mountains visible from the windows, offering a serene and profound view. However, there was a strong odor inside, perhaps from the leather sofas or new equipment, suggesting they hadn't even done environmental deodorization. 6) The so-called butler service was non-existent; it felt like they were just going through the motions. Any request for help was met with a conversation-ending response, demonstrating zero service awareness. When we called for a car, we asked the front desk to confirm the address, so I could quickly change it if it was wrong. They dragged their feet, acting snobbish and insisting they had surveillance to check, delaying until the driver went the wrong way before finally giving directions. Even if the owner isn't short on money and has powerful backing in Beijing, this is no way to run a service industry. Perhaps only those in their 'power circle' are deemed worthy of service here. 7) Some individual staff members were good. The gentleman on duty at the lobby in the evening was very helpful, taking us out on an electric cart and showing us walking routes. The Residence Manager was very willing to listen and help guests, but the overall service level was seriously lacking. It's not something one person can fix. Aside from its hardware and landscape, Xitang has nothing else and does not deserve to be in the same price range as the Yihe Binguan at 8000 RMB."

"I booked an Executive King Room, and the hotel upgraded me to a suite, which I then upgraded myself to their signature panoramic view room. The view was excellent, offering a 270-degree view from three sides, directly facing the bustling Sanlitun Taikoo Li commercial district. This is one of Beijing's most vibrant areas, with many events, such as the outdoor fashion week happening right downstairs during my stay. The hotel's location is superb, surrounded by malls, bars, and restaurants. There's a constant flow of people and traffic throughout the day and well into the night. The InterContinental Club on the 22nd floor offered morning tea and afternoon tea with fewer crowds and excellent service – even more welcoming and attentive than other hotels. The gym and swimming pool were both good and not crowded at all. The emotional value of standing by the window in the panoramic view room and enjoying the scenery was truly immense. The downside, however, is the price; I wouldn't have been able to afford it if the hotel hadn't given me a discount. Also, the electric curtains on the front and both side panoramic windows are linked, meaning that most of the time, to block out the view of the neighboring guest room from one side, the other panoramic curtain also has to be closed, which is quite frustrating. It would be better if they were manual curtains instead."

"Booked an Executive Grand Room for two nights and absolutely loved the room's design and layout. The toiletries and bedding were excellent. The hotel's public areas were also delightful and tastefully appointed. What left a deep impression was the different fragrance in each elevator; when I casually mentioned the Rosewood egg tarts to MD Ping at breakfast, she remembered it and promptly sent some to my room. The housekeeping staff would tidy the room according to the guests' preferences and habits. Before check-in, Lucas from guest relations proactively contacted me to discuss and coordinate various check-in needs. These details made me feel incredibly cared for. A good hotel is truly one that not only focuses on visible aspects but, more importantly, on the subtle, yet deeply felt, elements."

"This stay completely exceeded my expectations! I booked the room on a whim, and I was so surprised that both the service and the welcome amenities were upgraded! It's even better than my last visit, which was a very pleasant surprise! They called ahead to understand my room needs, and the gentleman on the phone had a warm, unhurried, and sincere tone. The service was incredibly thoughtful; the phone was answered immediately, ringing just once before someone picked up. The housekeeping auntie saw me with a book and even put a bookmark in it for me. Noticing we had a lot of clothes, she provided extra hangers. The gentleman who helped warm up our food was very polite, and everyone had genuine smiles on their faces, which made us feel incredibly warm and welcomed. The freeze-dried hawthorn from Zigongyuan is always delicious. The complimentary mini-bar alone is something many Beijing hotels can't match, and the snacks are replenished and refilled, with a variety that changes – this time, they added some savory treats compared to last year's all-sweet selection. This hotel, even compared to others in the same price range, not to mention some more expensive ones, is superior. The value for money is unbeatable. If we didn't have other plans, my family wouldn't have wanted to leave and would have stayed longer. It was truly a wonderful stay, and I will definitely choose you again next time!"

"Our last stay in a courtyard suite was great, so this time we tried a standard room, and it was a fantastic experience. Huge thanks for the room upgrade, which allowed my family and me to work and relax without bothering each other. All the staff were incredibly attentive and perceptive. Caster was wonderfully warm and detailed in explaining the room features. Claire, our butler, was always responsive, answering every question promptly. The housekeeping auntie even kindly warned me about opening the water bottle, which was incredibly thoughtful and heartwarming. The hotel location is excellent, and the service is superb. It's close to the subway station, and there are plenty of shopping and dining options nearby. The room was spacious, with ample hot water and strong water pressure, and the TV even had screen mirroring capabilities. The breakfast in the standard room is a semi-buffet style, with different dishes each day. The food is light and flavorful, and the servers were quick to clear plates. The Eggs Benedict and croissants were, as always, outstanding. Overall, it felt like a true home away from home. I'll definitely choose this hotel again next time I'm in Beijing. Highly recommended!"

"Five-star review! The executive lounge experience at the Ritz-Carlton Huamao was impeccable. The environment is quiet and upscale, and the five daily meals offer a rich variety. Afternoon tea and evening happy hour have a complete selection of drinks, with free-flow red wine, spirits, and cocktails. The biggest bonus is the service: Ivy, Sita, Irene, and Coco are professional and gentle, paying attention to every detail. They are diligent with restocking, making the executive benefits incredibly value-for-money. Highly recommended!"