Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 19, 2026|Deluxe Garden-View Double Bed Room - Healing Workshop
Anonymous UserThis was my partner and my first time vacationing in Miyun, and also our first stay at the Hylla Hotel. The entire trip far exceeded our expectations; it was truly wonderful!
I have to specially commend our dedicated concierge, Golden Key Ethan. Before we even arrived, he proactively added us on WeChat to connect, showing incredible thoughtfulness and attention to detail. Knowing we wanted to relax and recuperate, he took the initiative to pre-book Ayurvedic treatments and singing bowl sessions for us at the wellness center. He also thoroughly explained all of the hotel's unique offerings, such as the hillside hot springs, the gymnasium, and the mountain hiking trails, clearly outlining the duration of each activity and any booking注意事项 (important notes). We didn't have to worry about a thing.
Throughout our stay, he was incredibly responsive, answering any small questions we had almost instantly. He's reliable, patient, and warm. I later learned he's a professional 'Golden Key' concierge, and his professionalism was evident—it’s rare to find such a dedicated and caring service person.
The hotel itself is also outstanding. Tucked away on the hillside, the air is fresh and quiet, with negative oxygen ions reaching 9000! The 12 forest hot springs create an amazing ambiance, the rooms are clean and comfortable, and the breakfast spread is incredibly rich, far surpassing the quality of a five-star hotel in the city. There’s also a huge kids’ play area, with facilities that cater to both adult relaxation and children's fun.
This time it was just my partner and me enjoying a relaxing getaway, and we are completely smitten. We'll definitely bring our daughter and the whole family next time, and we'll certainly ask concierge Ethan to arrange our itinerary again! I highly recommend it to anyone looking for a short, relaxing getaway in the Beijing suburbs or a family trip. Whether it's the facilities or the thoughtful service, it's absolutely worth making a special trip!
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Price per night from:£153
Posted on May 6, 2026
Guest UserMy stay at the Waldorf Astoria Beijing was absolutely perfect, earning a full five-star review! I experienced both the main building and the traditional courtyard rooms. The location is superb, right next to Wangfujing and within walking distance to the Forbidden City, making getting around incredibly convenient. The hotel's design is truly unique and thoughtful. The rooms are spacious and elegant, the bedding is soft and comfortable, and the amenities are high-quality and smell wonderful – every detail shows great care. Our butler, Willow, provided attentive and thoughtful service; she was warm, polite, and perfectly balanced, never being intrusive. The breakfast spread was extensive, featuring both authentic Beijing specialties and delicious Western options. The afternoon tea was beautiful and tasted just as good as it looked. This is definitely the top luxury hotel to stay at when visiting Beijing. Highly recommended!
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Price per night from:£697
Posted on Aug 16, 2026|Premium Family Suite
Guest UserThe location is superb, allowing for easy strolls along Wangfujing Street anytime. The modern hotel, adorned with a classically charming entrance, truly stands out. I especially loved the spacious walk-in closet in the room, perfect for families to store their luggage! The bathroom fixtures were also exactly to my taste. The hotel staff were all incredibly enthusiastic, making us feel very much at home despite traveling from afar. When we needed an iron for the room that evening, the housekeeping staff promptly delivered it, set it up, and ensured it was ready for our use – exceptionally efficient. Furthermore, the breakfast offered unique Beijing specialties, and I was particularly delighted by the presentation of the breakfast tea, served in an English silver tea set, adding a wonderful sense of ritual. If I hadn't been in a rush, I would have savored every moment! I will definitely stay here again next time!
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Price per night from:£265
Posted on Aug 1, 2026|Pu Shen Yuan Double Bed Room
Xiwangsuiyuewushang
I stayed here in July, and the hotel grounds were truly stunning. Lush greenery was everywhere, making a stroll through the area incredibly atmospheric. I particularly enjoyed the traditional cultural experiences arranged by the hotel; they were relaxing and truly rejuvenating. In the mornings, I could wander freely through the grounds, immersing myself in nature, and in the afternoons, I found peace in transcribing Buddhist scriptures and participating in interesting intangible cultural heritage craft workshops. There were also explanations of ancient architecture, and I learned a lot about traditional Chinese buildings.
The room conditions were good, and having a bathtub was a real plus – a soak after exploring was incredibly stress-relieving. The room was well-equipped with a coffee machine and various teas. The front desk staff were very efficient, making the check-in process smooth and hassle-free. However, a minor drawback was that some of the in-room fixtures showed signs of aging and could use regular maintenance and repair.
Overall, this place is a wonderful retreat from the hustle and bustle, balancing beautiful natural scenery with rich cultural experiences. It’s an excellent spot for a relaxing getaway or a short break. If they regularly upgrade the room hardware in the future, the overall experience would be even more perfect. I highly recommend it to anyone looking for a quiet vacation and a taste of traditional culture.
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Price per night from:£138
Posted on Aug 16, 2026|Mingya Deluxe Twin Room Villa
Guest User
Finally checked into Yanqi Hotel, nestled on the Yanqi Peninsula. The views of the lake and mountains right outside the window, coupled with the tranquil and healing Chinese garden scenery, make it an excellent choice for a relaxing getaway in the Beijing suburbs. The hotel's facilities and breakfast quality were also top-notch.
What truly stood out was the staff member Shirley. Her service was attentive and thoughtful throughout our stay. She proactively introduced us to the park's touring routes and promptly helped us coordinate and resolve various needs during our check-in. Her professional and appropriate approach, with just the right amount of care, never made us feel constrained. It's this kind of warm and considerate service that made our trip exceptionally comfortable. A sincere thank you to Shirley; we'll definitely be back.
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Price per night from:£155
Posted on Sep 1, 2026|Time-Space Dragon Knight Deluxe Lake View Family Room
Guest User
The service truly exceeded my expectations, and I have to give a big thumbs up and thank you! 👍🏻 My child left an Apple Pencil in the hotel room, but we didn't realize it was missing until long after we got home. I called the hotel to inquire, but the room had already been cleaned and new guests had checked in, and the pencil wasn't found. However, the hotel staff went above and beyond, communicating with various departments, re-entering the room, and meticulously searching. They finally found it tucked between the nightstand and the bed! They called me immediately to confirm and shipped it back to me. My child was thrilled to get it back! I'm so grateful for the hotel staff's diligent and thoughtful service, which saved us from a financial loss.
While the hotel isn't brand new, the interior decor is clearly well-maintained and thoughtfully arranged. It's clean, well-equipped, and the staff are incredibly welcoming. We requested buckwheat pillows and mineral water, and they were promptly delivered to our room after we left a voicemail.
Overall, our stay was a fantastic experience!
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Price per night from:£166
Posted on Aug 29, 2026|Executive Twin Room
Guest UserTerrible experience!
1. Abysmal Service and Customer Humiliation
On August 29, 2026, I was staying at the hotel with my two-month-old baby. Feeling unwell due to a cold, I requested to extend my stay at the front desk. Instead of assisting, the front desk staff refused, citing that the twin room was 'reserved by a group.' They then chastised me, asking 'why didn't you extend your stay earlier?' and proceeded to 'teach' me how to book a hotel. Their tone was full of sarcasm and superiority, making me feel humiliated. As a postpartum mother, this attitude went beyond professional boundaries.
2. Lack of Basic Human Care
Even though they knew I had a baby and I proactively asked for a mask, the hotel not only failed to provide any assistance but also took a crude 'either change rooms or check out' approach regarding the extension, completely disregarding the critical need for a stable environment for a baby and a new mother.
3. Booking System Lacks Emergency Mechanisms
The hotel was fully aware that I was traveling with a baby and large baby items, yet they demanded I vacate the room without any prior warning. This clearly exposed their lack of contingency plans for long-term guests and those with special needs.
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Price per night from:£175
Posted on Aug 8, 2026|Deluxe Double Room
Anonymous UserThe hotel itself is great, I can't really fault it. The design is artistic, and both the facilities and service attitude are excellent. It offers good value for money in Beijing. There's a mall downstairs, making it convenient for dining or ordering takeout.
However, the quality of some hotel guests is just bizarre. The couple next door were absolute animals, treating the hotel like their own personal movie set.
I had just had a cosmetic procedure and my face was throbbing. I was hoping for a quiet night's rest. Instead, I was driven to my wit's end by the incessant noise from these two all night long.
The first 'show' started at 7 PM. The screaming was like someone being butchered, so loud I honestly thought there was a ghost. There was even a sound like glass breaking, and I almost put on a Buddhist chant. On closer listening, it turned out to be the woman yelling 'hubby' and 'don't want to'. It ended abruptly after five minutes, at least they had some shred of dignity left.
Then at 2:30 AM, it started again, waking both my boyfriend and me. For over half an hour, it was non-stop 'ah ah ah, oh oh oh, ho ho ho,' 'so hard,' 'so deep,' and the guy was constantly dirty talking. The noise was so loud it sounded like they'd moved their bed right outside my window. This isn't a *******, and there are children staying here. Can't you two have some common decency? No one is interested in your late-night adult film live stream. If you're going to be so 'talented,' at least cover your mouths and shut the door completely. Don't make your neighbors your unwilling audience. I'm just an innocent guest who just had surgery.
And after all that, they still wouldn't quiet down, continuing to talk loudly and cackle like ****** until 5 AM. It was as if they were the only two people in the entire building, with no sound from any other room. I only went to sleep when they finally stopped talking, and the next day my eyes looked like a 'sad frog'.
The moment I thought about calling the front desk, they'd go silent, and the moment I tried to sleep, they'd start up again. What exactly was the point of all that?
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Price per night from:£128
Posted on Sep 14, 2026|2 TWIN BEDS WITH CITIC TOWER VIEW
XingchenKA
Park Hyatt Beijing, located in the heart of the Guomao CBD, is an excellent choice for a luxurious urban experience. The high-floor rooms offer outstanding views, and with the right orientation, you can directly face the China Zun building and take in the entire CBD skyline. The bathtub by the window creates a wonderfully atmospheric viewing experience.
Even if you book a standard room, Ctrip Black Diamond members can enjoy exclusive butler service, which is prompt and attentive. The hotel boasts extensive facilities, with a sky lobby, a gym with panoramic views, and a heated indoor pool all offering stunning city vistas. The Beijing Grill restaurant on the 66th floor and the sky bar allow you to enjoy a bustling night view while dining. The cuisine caters to both international tastes and local Beijing specialties, with discreet and refined service. The hardware quality is excellent, making it very suitable for business trips and city getaways.
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Price per night from:£183
Posted on Oct 9, 2025
xxxxmmmmy
A butler was waiting for us while we parked, showing exceptional service. Upon checking in at the lobby, we were offered complimentary snacks and drinks. To my delight, they upgraded our room for free, allowing for a better view of Yanqi Lake. The room table had fruit and wine, and the butler had even prepared aromatherapy. Surprisingly, the bathroom floor was also thoughtfully equipped with a non-slip mat. The butler also brought our luggage to our room, and to my surprise, given the slightly chilly temperature, they even brought down a warm coat from the car – incredibly considerate! We had initially mentioned needing to get our luggage, but only remembered when they went to retrieve it, and then they thoughtfully brought us the warm coat! We also participated in an afternoon cultural tour, which provided a deeper understanding of the hotel's design style and philosophy. The food was excellent, and the hotel facilities, cleanliness, and environment were superb! Not to mention the butler's service – it was exceptional! I highly recommend this hotel to families visiting Yanqi Lake. If we go again in the future, we will definitely choose Yanbai Mountain Villa again!
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Price per night from:£540