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"and while the experience had its positives, there were some areas of concern. The towels were not changed and looked old, which was unacceptable. Using the shower area is unsafe as it seemed poorly designed. the water container provided in the room was messy, which was disappointing. It would be much better if the hotel could provide bottled water instead for convenience and hygiene. Another issue was the noise level. The sound from outside was quite disruptive, indicating poor ventilation or insulation. It made it difficult to relax and get a good night's sleep so now like someone laughing loudly and opening the door is truly making me awake, reason I have time to leave a review. For a hotel advertised as five-star on your website, this was far from a five-star experience—especially for someone like me who enjoys staycations. It absolutely did not meet expectations. These issues need improvement for a better guest experience."

"The Peninsula Hotel in Makati is a true 5 star luxury hotel. I’ve stayed many times and always so impressed I do not look anywhere else. It is well appointed and the staff is over the top welcoming and helpful. The breakfast is first class with a wide variety. The pool area is wonderful. Conveniently located next to the Greenbelt area."

"I booked this for my Mama and Tita. They said that when they arrived at the hotel, it took them 1 hour to be able to check-in. The front desk advised to wait within 15 minutes but the time went long. The room was clean and arranged with a good view in the 20th floor near the elevator. Also, Tita complained that they are not able to log-in to the Netflix account due to there's no slot available that time. They used it later in the evening. These are just a few feedbacks that came from them and I understand that it was holiday season. My family enjoyed staying overnight and had a good sleep. After check-out, their manager Mr. Ken, offered my tita a discount for future visit because of the inconveniences. Thank you for reaching out and your approachable service,surely will stay again."

"Everything was just awesome! The staff are all friendly and very helpful. It was really a great experience for us. To all the staff and crew of Astoria greenbelt it up the good work!"

"Toilet is really slippery but you don't have to worry, since it's narrow, you'll still be standing even if you slipped, elevator is out of order, good thing we've packed lightly, I can't imagine those who've booked here with full luggages, as the rooms are in the 3rd and 4th floor, they managed to fix it the following day. Don't expect much on the free breakfast. Cleanliness is okay, Service can be further improved, staff in the morning doesn't even greet you, I don't know if they're having a bad day or what."

"Personnels are friendly and accomodating. I already extend my booking for 5 days"

"I was surprised and confused about the lack of WiFi which they said had ‘just’ gone down but couldn’t say when it was planned to be fixed. Then I was given a different/lesser room from what I booked and they weren’t able to fix the situation. And then I got bitten by bedbugs and had to slather myself in bug repellent to get to sleep and hope my protocols kept me from getting infested. Stay away for the time being."

"The room is large, clean, the service staff is super good, his home may be 10 rooms, living here is warmer. Not far from the bar street, close to the main road, it will be a bit noisy at night. In addition, the hotel starts to block traffic at around 5 pm, until the evening, please pay attention!"