Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 12, 2026
Alina0115This time, my sister and I visited Suzhou again and booked this hotel 🏨. We stayed here last year, and both the environment and service were excellent! So, we chose to stay here again. The hotel 🏨 is conveniently located right on Pingjiang Road. After checking in, you also get two complimentary tickets to a Pingtan teahouse 🆓. Last time, we had a king-size room, and this time we got a twin room. There's even a rocking chair in the room that my sister found so comfortable she didn't want to go out sightseeing! The hotel 🏨 room rate includes breakfast, and both the braised pork noodles and braised beef noodles were delicious. After breakfast, we took a nice stroll along Pingjiang Road!
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Price per night from:€55
Posted on Jun 30, 2026
Tuoni623Our experience at the Kimpton Bamboo Grove Suzhou started even before we checked in. Our concierge, Vickey, called ahead to confirm our arrival time and meticulously asked about our needs. This proactive care made us feel at ease before our trip even began.
The hotel is genuinely pet-friendly, with a level of thoughtfulness that exceeded our expectations. Upon arrival, we found our room already set up for our dog, complete with a dedicated pet bed, water bowl, cleaning supplies, and even a handwritten welcome card. Every detail showed immense care.
The facilities are equally impeccable. The hotel blends traditional Suzhou garden design with modern aesthetics. Our room featured a Serta mattress, a Dyson hairdryer, and a capsule coffee machine, with the first round of the mini-bar complimentary. The bathroom was spacious and comfortable. What was most heartwarming was that on our check-out day, the concierge proactively arranged for a late check-out, which made our departure, along with our dog, very relaxed. With excellent service and amenities, this is a hotel I would highly recommend to anyone traveling with pets.
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Price per night from:€123
Posted on Jun 28, 2026
Guest UserMy experience at Liuxiang Hotel far exceeded my expectations! Upon entering, I was greeted by a warm and elegant fragrance. The entire room was spotless and odor-free, and the bedding was soft and skin-friendly. The front desk staff were efficient and welcoming during check-in. The room had plenty of hot water, and the thoughtful details, like the subtle aroma that helped me relax, made it perfect. This will be my top choice for future trips; I'll definitely be back!
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Price per night from:€37
Posted on Apr 15, 2026
World wonders 探险者
Nestled in the heart of a picturesque landmark, this guesthouse offers stunning views of Pingjiang Road at night. There's a cat café right across the street, which is a lovely touch. The breakfast spread is generous, and you can even do your laundry for free. The staff are incredibly warm and welcoming, making this a fantastic choice for your stay.
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Price per night from:€54
Posted on May 31, 2026
Guest UserThe location was directly at the tourist attraction very convenient. Hotel amenities are great, love the Dyson hair dryer and the hot water dispenser save time to boil. A very warm feeling staying in tte hotel as they will serve evening drink into our room and on the check out day they packed us a small bag of titbits which elevated the whole staying experience that they care for every guest. The staff were very friendly and polite, have to give special credits to 小海 and the 小姐姐 at the front desk whom served us on day 1. Despite my endless questions, they still patiently attended to me. Last but not least the wonderful shuttle service that they provide and the driver gave us good advice. Thumbs up to him!
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Price per night from:€141
Posted on May 4, 2026
Anonymous User
I rarely write long reviews, but this hotel, at best, is a business hotel. Don't try to market it as a family-friendly hotel when it's clearly not. Just adding a few kid activities and a small train doesn't make it one.
1. The room had absolutely no children's amenities: no kids' toothbrushes, no kids' slippers. You couldn't even install a bed rail because there was nowhere to attach it. 😂
2. The showerhead was broken, with water leaking from the side.
3. There were only two extremely high pillows. Seriously, don't standard hotels usually provide four pillows? Two high, two low? I ended up having to sleep with clothes propped under my head.
4. The front desk staff (the guy with glasses) during both check-in and check-out had the same unhelpful attitude as a budget hotel chain's front desk. In fact, a budget hotel might even be more welcoming. If you don't want to work during the May Day holiday, just switch shifts! 😠
5. The housekeeping auntie definitely hasn't been trained. She was pushing a huge mattress and nearly hit a child while turning a corner.
The only positive feedback I have is for the kind female front desk staff member who enthusiastically helped me find my lost ID card.
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Price per night from:€47
Posted on Jun 2, 2026
Guest UserWe stayed 1 night in this lovely hotel on a Sunday night. We managed to check in early at 1 pm and was upgraded from the 30 sqm king room we booked to a larger 41 sqm room. The room is new and used lovely bath amenities, an Australian hotel brand. Our stay came with a set dinner for 2 persons and the food was delicious. The pricing in the hotel restaurant is similar or cheaper than any other regular Chinese restaurant outside. We paid the next day at lunch time to eat Chinese food at the hotel again as the restaurant environment is nice and service is good. They have a very well equipped gym which unfortunately we did not have time to use during our 24 hour stay. Our room rate included breakfast and the selection was generous, the only negative would be the coffee beans they used are too acidic but that’s a personal preference. The location of the hotel is slightly to 1 side of the Suzhou old city but some sights like 网师园 are walking distance. Suzhou city is actually quite spread out, no one location is best for sightseeing. The great thing is didi only cost less than RMB10 per ride from this hotel so it is still very convenient. I would not bother with the Suzhou subway, it is not as convenient as the one in Shanghai. Oh yes, the cable TV have english programming which is nice for a hotel in China. I believe this Artyzen Habitat brand is managed by the Macau Shun Tak group. Will stay here again for good value and service. 这个酒店非常好,值得回来再住。五星级的设施,四星级的价钱。
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Price per night from:€49
Posted on Jul 3, 2026
Guest UserThe room was clean and tidy, and the comb was very unique. The bathroom had a separate wet and dry area, which was a big plus. The location was excellent, with the subway, bus, and major attractions like Humble Administrator's Garden and Suzhou Museum all within a 15-minute walk. Along the way, there were commercial streets with snacks and local specialties, and places like Yaba Shengjian and Guanqian Street were not far, making it very convenient! After a long day of sightseeing, returning to the hotel was a great way to unwind! The open-air patio was particularly interesting; I happened to catch it during the rain, which added a wonderful ambiance! The service was exceptionally good; they were very patient and helpful with services like mailing. Highly recommended! The room also featured central air conditioning, electric curtains, and an automatic toilet!
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Price per night from:€41
Posted on May 12, 2025
Stanley The Travel ManI arrived in pouring rain. I thought I could walk to my hotel but it was impossible in the downpour. I didn’t want to bother any hotel owner. I didn’t and still don’t have an eSIM that can make local call but thanks to Trip.com, there is a link that I could call the owner for free. I didn’t advise the owners my arrival time so they were off running errands. I called the owner to pick me up and thankfully he answered. He was busy but gracious enough to turn around and picked me up. It knew Zhouhuang requires a ticket but I didn’t know that no cars, nor motorcycles, nor bicycles are allowed. Without him I would have arrived the hotel easily.
I always like to meet the owners instead of employees . They were very helpful and answered all my questions. They are honest people who dedicate their blood and sweat to their business. The owner even offered to walk me to the bus stop to Suzhou which was my next destination.
This operates two hotels with 9 in one and 6 in the other. The one that I stayed in with 9 rooms is in a lively and busy area . Just outside the hotel is a restaurant and there are plenty of places to eat. Inside the hotel is a peaceful oasis where you won’t hear any noise. The location is the best. The other hotel is in a quieter neighborhood a few minutes away. Each of the 15 rooms has it’s own personality, is different and has its distinctive decoration. The owners said they decorated them themselves. I love the decoration and especially the lighting.
After you reserve a room, be sure to contact the owner for the exact address in case you want to arrive on your own. I think it is best to request the owner to take you there because he/she will lead you to the ticket booth to buy tickets. There are a number of bridges so heavy big luggages can be a bit of a challenge . If you arrive after 5 pm, you can enter free of charge as no one is there to check your ticket. . But once you are inside, and if you choose to leave the area after 8 or 9 am until 5 pm, you have to pay to come back in. You can buy a one day or in my case 3 days pass. Do check with the owner for up to date information.
The room was quite clean. There were hot water all the time. There were other guests during my stay but they were not noisy at all. I barely heard them. I slept very well during my 3 nights there.
Zhouhuang is really beautiful. There are many canals, bridges, boat rides, good food of all kinds. I had some of the best meals there. In fact , I ate in the same restaurant that serves dumpling twice. One night I had grill (BBQ) meat just outside the entrance for 4 yuans. . There is decent size supermarket just outside the turnstile and not too far away is a much bigger supermarket. It was there where I bought half a Peking duck for only 32 yuans . The seller sliced the meat and separated the meat from the bones. The bones he fried so it was crunchy. It was delicious. There is a theater that offers performances.
The night view is great. If you step out your room, you will be overwhelmed in a good sense by the exciting surroundings.
This hotel definitely is one of the best that I have ever stayed in. Look at the beautiful pictures and find one that you like.
I stayed only 3 nights and one of those days I went to Tongli. In my opinion, one should spend at least 2 to 3 full days in Zhouhuang (and especially this hotel ) savor the ambience. I don’t think Tongli is worth the time because it was twice as expensive and there are not that many canals and boat rides. It is much quieter and has fewer things to see. . The worst is that the sightseeing places require you to show your ticket. After 2 places, I lost mine ticket and I couldn’t get in the rest of the places. It is unnecessary to require proof of entrance because you can’t enter the area without a ticket.
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Price per night from:€21
Posted on Feb 20, 2025
Guest User
Haha, I found a bargain. The check-in experience was great! The front desk staff is warm and thoughtful, the room is clean and tidy, the bedding is comfortable, the breakfast is rich in variety, and the location is very convenient. Highly recommended!
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Price per night from:€70