Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 5, 2025
Guest User
A Truly Exceptional Stay at The Ritz-Carlton, Kyoto
Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special.
A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget.
We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day.
The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby.
The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.
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Price per night from:MYR 7,847
Posted on May 1, 2026|Superior Double Room
Anonymous UserWe are highly recommend to stay in this hotel, while the location, room size, cleanliness, design, and service are excellent. Moreover, the breakfast style is enough to choose, you can either enjoy in western or Japanese style breakfast per day. And we have encountered a traffic jam issue when we are coming back from Nara Station, something bad happened and the train was suddenly stopped. So we cannot be able to back to hotel on time for retrieving our packed luggages in room. We called to the hotel and explained this unexpected situation. The staffs show understand and offered free late check out one more hour for us, we know it is not easy to have free late check out at Japan but they did treat us so well. Thank you so much, we appreciated and we will stay in future as well. Thank you!
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Price per night from:MYR 1,386
Posted on Aug 17, 2026|Deluxe Twin
jimmy0607Our experience at Six Senses Kyoto was truly wonderful. As a new hotel opened in 2024, it exudes an elegant Japanese Zen style, and the public courtyard is particularly photogenic. The room was spacious enough at 42 square meters, and the attention to detail was impeccable. The breakfast selection was rich, offering both local Kyoto flavors and Western options, and the quality of the food was excellent. Its location isn't far from Gion and Kiyomizu-dera Temple, making it very convenient for sightseeing. The only slight downside is that it's a bit of a distance from the subway, so I'd recommend taking a taxi for getting around. The service was meticulous and attentive, making for a very relaxing stay overall, perfect for those looking to slow down and enjoy a holiday.
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Price per night from:MYR 5,004
Posted on Aug 27, 2026|Deluxe Grand Fourth Room
CyiKen222Second time staying at this hotel. I really love the hotel's concept, toiletries, etc., and even bought some for myself. This time, I stayed in a family room, which was very spacious with a separate wet and dry area in the bathroom. It's incredibly convenient to get anywhere from here, the location is absolutely excellent. The hotel's third floor connects directly to the Takashimaya next door, but note that the connecting bridge closes at 8 PM. There's also a great self-operated supermarket downstairs, and my favorite Yuko Ramen, which is refreshing and delicious.
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Price per night from:MYR 1,406
Posted on Jul 5, 2026|Deluxe King Room
TudouFUFUThe hotel is tucked away in a lively area, and I had a fantastic three-night stay here.
1. The service was incredibly responsive, and all the staff were wonderfully warm and friendly.
2. The room's bedding was comfortable, and it was so quiet I fell asleep instantly on the first two nights, haha! (Though the pillows are quite soft, so guests with neck issues might need to request a different one.) The cleanliness was impeccable, very friendly for germaphobes.
3. The breakfast selection wasn't vast, but the taste was good, leaning towards a refined, small-scale type of meal. I'd give it about a 6.5 out of 10, with a focus on a European-Thai fusion flavor.
4. Local dining options aren't super concentrated; you'll generally need to take a taxi 1-2 km to find food.
I highly recommend Kubota Tsukemen, about 20 meters to the left of the hotel! Absolutely delicious! As a carb lover, I adored it! Try to go during off-peak hours, or you'll be waiting in line for a long time.
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Price per night from:MYR 1,898
Posted on Jul 18, 2026|Premier King
Guest UserWe had a wonderful stay at Dhawa Yura Kyoto and wouldn't hesitate to stay here again. The location is excellent, right next to Sanjo Station and within easy walking distance of Gion, Yasaka Shrine, Nishiki Market and many of Kyoto's main attractions. It made getting around the city incredibly easy.
The hotel itself is modern, stylish and immaculately clean. Our room was spacious and very comfortable, quiet and a welcome place to relax after long days exploring Kyoto in the summer heat. One of the highlights was the breakfast. There was an excellent selection of both Japanese and Western dishes, with fresh fruit, eggs, rice, grilled fish, noodles, miso soup, vegetables, pastries, juices and good coffee and English breakfast tea. Everything was fresh and well presented, and it gave us a great start before our early morning adventures.
The staff were consistently warm, welcoming and professional throughout our stay. We particularly appreciated being able to hire bicycles from the hotel, which allowed us to cycle to Kiyomizu-dera at sunrise before the crowds arrived. It became one of the highlights of our entire Japan trip.
Overall, Dhawa Yura offered the perfect combination of comfort, service and location. If you're looking for a boutique hotel in Kyoto that's close to everything while still feeling peaceful and relaxing, this is an excellent choice. Highly recommended.
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Price per night from:MYR 1,328
Posted on Apr 26, 2025|Classic Room with Higashiyama View
Guest UserMy wife and I booked the Classic Room for 3 nights in April 2025. We thought this was one of the best hotels we stayed at during our trip.
From the moment you enter the hotel, you are welcomed by the hotel staff. You leave your bags with them and you walk up to a separate reception area where you are seated and offered tea and macarons. Check in is conducted while you sip your tea. After you get your keys, you go up to your room and your luggage bags are already there. We were very impressed by the reception.
The room itself is fairly sizeable and offers a cabinet of Fauchon snacks. We had a good view of the alley behind the hotel that was lined with Sakura trees. We could also see the mountains in the distance.
The location of the hotel is also great. It is located about a 5-10 minutes walk from downtown Kyoto and about a 5 minutes walk to Kiyomizu-gojo station.
We also had breakfast which included a free flow selection of bread and pastries like French croissant, baguette and brioche. You also get a fruit plate, salad, and omelette. If you stay for more than 1 night, you also get a premium breakfast menu for your 2nd night onwards.
We will definitely return to this hotel the next time we are in Kyoto.
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Price per night from:MYR 1,850
Posted on Jul 11, 2026
Waking on the cloudWe stayed here for a family trip over Children's Day in May. Banyan Tree is such a renowned brand even in Korea, so I had high expectations when I booked our stay.
However, we were hoping for a mountain view, but instead, we got a cemetery view – and on a dark, rainy night, it was quite enough to give us nightmares. If you're looking for a relaxing experience, like soaking in a Japanese cypress (hinoki) bathtub, you'll be satisfied, but I have to say the view was extremely disappointing.
On the positive side, the Japanese tatami room vibe was very pleasing, and the aroma oil program at the spa was really interesting.
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Price per night from:MYR 4,670
Posted on Dec 28, 2025
6662****
The hotel's location is excellent, right across from Nijo Castle. The staff are quite friendly, but it feels like this might be Mitsui Fudosan's first foray into such a high-end luxury hotel, as the overall system operation seems a bit unrefined. In particular, one older gentleman at the Italian restaurant, who seemed to be from the head office, really dropped the ball on service. The hotel design is quite good and refined.
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Price per night from:MYR 6,947
Posted on Feb 15, 2025
Naxieniandeshiguang
The location is just opposite Nijo Castle, within walking distance, very convenient. Kyoto is not big, very leisurely, and the hotel is generally good to the attractions. The front desk and lobby manager are good, their English is online, very international, especially the European and American guys hired, the communication is very smooth. The facilities in the room are also good, the breakfast is also great, especially the freshly squeezed orange juice machine is quite interesting.
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Price per night from:MYR 496