Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 5, 2025
Guest User
A Truly Exceptional Stay at The Ritz-Carlton, Kyoto
Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special.
A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget.
We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day.
The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby.
The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.
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Price per night from:PLN 3,040
Posted on Aug 22, 2026|Deluxe Twin Room
furong973Pros: The hotel is very close to major attractions and shopping areas. Yasaka Shrine, Takashimaya department store, and Shinkyogoku Market are all within walking distance. Kamo River is also just a five to six-minute walk away. A taxi to JR Kyoto Station costs 1700 yen and is about 2.5 kilometers.
The hotel lobby is on the fourth floor, and there's a direct passage on the third floor to Takashimaya. Takashimaya's B1 level has a supermarket and restaurants that are popular with locals.
The hotel service is excellent, and the environment is very good. The room size is quite spacious for Japan. You can refill your thermos at the water dispenser on each floor daily, which is very eco-friendly.
There's a laundry room on the third floor that accepts WeChat Pay, so no coins are needed.
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Price per night from:PLN 720
Posted on Apr 26, 2025|Classic Room with Higashiyama View
Guest UserMy wife and I booked the Classic Room for 3 nights in April 2025. We thought this was one of the best hotels we stayed at during our trip.
From the moment you enter the hotel, you are welcomed by the hotel staff. You leave your bags with them and you walk up to a separate reception area where you are seated and offered tea and macarons. Check in is conducted while you sip your tea. After you get your keys, you go up to your room and your luggage bags are already there. We were very impressed by the reception.
The room itself is fairly sizeable and offers a cabinet of Fauchon snacks. We had a good view of the alley behind the hotel that was lined with Sakura trees. We could also see the mountains in the distance.
The location of the hotel is also great. It is located about a 5-10 minutes walk from downtown Kyoto and about a 5 minutes walk to Kiyomizu-gojo station.
We also had breakfast which included a free flow selection of bread and pastries like French croissant, baguette and brioche. You also get a fruit plate, salad, and omelette. If you stay for more than 1 night, you also get a premium breakfast menu for your 2nd night onwards.
We will definitely return to this hotel the next time we are in Kyoto.
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Price per night from:PLN 962
Posted on Sep 9, 2024|Tsukinone Twin Room
CLHChanThe hotel is nested in a quiet corner, within walking distance of Sagaogurayama Tabuchiyamacho. Im however a bit disappointed with the limited facilites it offered when compared to the price we paid.
We stayed in the Tsukinone Twin Room which is on the third floor of the building. The view is pleasant. The room is of decent size. Yet there were no public onsens. We need to pay YEN5000 for 45 minutes and there are only 2 private onsens.
For more luxurious rooms with private onsen, the one I visited was on the ground level with no views as it were by the pathway to the reception , separated by wooden planks.
We paid around Yen5000 for the breakfast in the hotel, Both western and japanese breakfasts were offered. We tried both. It is of standard. The 4 different juices presented on the top of the bento box was impressive.
The vaccinity is pleasant. We could walk to the train station, the tourist rown area , the nearby parks and the world heritage sites. Nice area .
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Price per night from:PLN 2,105
Posted on Jan 10, 2026
SRjune
I stayed here 10 years ago. The hotel looked exactly the same. It is a little bit on the old school side, but everything is clean and impeccable.
The first day I arrived I had a stomach issue and the hotel was really kind and helped send fresh ginger tea up to my room and requested. They went out out of their way to find me fresh ginger.
The second day I strained my back from lifting heavy luggage. They are once again very kind and send a staff to help me pack all my belongings and help me coordinate sending my luggage to Tokyo so I don’t need to lift it on the train. Special thanks to Naing Thiri who is so kind and help me pack everything so neatly and even help me get dressed
Honestly, when I first checked in and the hotel looks a little bit outdated I was thinking maybe next day I would not want to come back but with the great service, I would definitely stay here again if I come to Kyoto
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Price per night from:PLN 678
Posted on Aug 25, 2025|Premier Twin Room
Guest UserOnline hotel bookings can often feel like a blind box draw, but Dusit Thani was definitely the right pick. Every staff member I encountered had an excellent attitude, the room was spotless, and even though the turndown service only provided a bottle of water, it was a pleasant and thoughtful touch. Thai brands truly excel in their service consciousness and aesthetic sense. The room itself was incredibly comfortable, and with no other guests in the public lobby areas, I thoroughly enjoyed the bliss of reading a book alone.
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Price per night from:PLN 934
Posted on Jun 1, 2026|Executive Twin Room Open Air Bath
Guest UserLove the location and the peace in Arashiyama. Nice place to relax after a very busy week visiting places in Osaka and Kyoto. Love the private bath in the room we booked❤️ plus the private onsen bath especially if you have tattoo. Who doesn’t love a free ice cream/cold green tea after onsen😄 and don’t miss the free ramen from 22:30-23:30 😊 lastly, the staff are really nice, helpful, and the Japanese breakfast was very tasty! Beautiful experience and now we are well rested to visit other places in Japan!
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Price per night from:PLN 441
Posted on Jun 9, 2026
Guest UserWhen we chose this hotel, we saw pictures and videos that made us think it was a resort estate, but it's not. There's very little to see inside the hotel; I could walk through the entire property in 5 minutes. Secondly, the hotel advertises natural hot springs, but the public ones reek of disinfectant as soon as you walk in, which is very unpleasant. The room itself was okay and had character, and the bathtub was very large with a pleasant woody scent when bathing. Finally, the breakfast – honestly, the taste was just mediocre. I wouldn't choose this hotel again at the same price point.
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Price per night from:PLN 2,855
Posted on Aug 16, 2024
cherriecyThe hotel is very pretty, Andre Fu never fails to impress! Breakfast was nice with good variety to choose from, would be great if we can have a drink menu as well.
The room was a bit small for 3 ladies and the bathroom is quite transparent. Would be great if switchable smart glass is used instead for the bathroom window for privacy. Despite the minor inconvenience, the bathtub is amazing and spacious. It’s perfect for couple.
The thermal spring is clean and is usually not busy. The hotel provides swim suit for guests as it is a mixed pool. The service was smooth and the environment is very relaxing. The only thing we didn’t like about the spring was that there is no natural lights as it is located in the basement. Don’t miss out on the morning breathing session!
Special shoutout to the concierge team as they very efficiently helped us with restaurant and workshops recommendation and bookings prior to our arrival. Taxis were arranged promptly every time. We had a really good time in Kyoto and we can’t wait to come back again!
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Price per night from:PLN 2,571
Posted on Feb 15, 2025
Naxieniandeshiguang
The location is just opposite Nijo Castle, within walking distance, very convenient. Kyoto is not big, very leisurely, and the hotel is generally good to the attractions. The front desk and lobby manager are good, their English is online, very international, especially the European and American guys hired, the communication is very smooth. The facilities in the room are also good, the breakfast is also great, especially the freshly squeezed orange juice machine is quite interesting.
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Price per night from:PLN 266