Top Hotels in Vienna with Spas

It was truly a pleasant stay. We enjoyed it very much! The only concern was for sofa bed. I asked to prepare it for sleep, but once we came back it wasn’t really prepared. Also we found a wet towel once we came back after sightseeing.

I recently had the pleasure of staying at this hotel, and I must say, it exceeded my expectations. The first thing that struck me was the cleanliness of the rooms. Housekeeping did an exceptional job, ensuring that everything was in order and maintaining a high standard of cleanliness throughout my stay. One standout feature of this hotel was the complimentary mini bar. It was a pleasant surprise to find that not only was it stocked with a variety of beverages and snacks, but also that I had the option to customize the items according to my personal preferences. This level of flexibility and attention to guest satisfaction was truly impressive. The service provided by the hotel staff was another highlight of my stay. They were genuinely warm, accommodating, and always ready to assist with any inquiries or requests I had. Breakfast at the hotel was a delightful experience, especially the Austrian breakfast offered. The variety of dishes, including traditional Austrian favorites, was a treat. The quality of the food was excellent, and the attentive staff ensured that everything was replenished promptly. It was a great way to start each day of my stay.

We have always had great stays with Andaz Munich Schwabinger Tor. We have stayed there many times and some were for a week or two weeks at a time. Everytime, we were upgraded to an Andaz suite, which had a simple ”kitchen” with a microwave. The Andas suite is very large and with an extra guest toilet. These upgrades have always been given without any SUA. So this past weekend, becasue of our great experience with Andaz Munich, when we decided to visit Vienna, we chose Andaz Vienna instead of PH Vienna. To be on the safe side, we used points and reserved 3 nights and asked our concierge to apply a SUA to the reservation. Well, when we opened the door and saw our room, we were disappointed to see how small and basic the ”suite” was. It was still a nice room, but half the size of the Andaz suites we were used to in Andaz Munich. The hotel had more rooms available for upgrades, becasue when we went down to the FD and inquired politely if there were any other upgrades that we could get, they offered another suite with an additional €80 per day and an ”even better” suite for an additional €120 a day. We took the first offered room and found the new room to be very similar to the Andaz suite in Andaz Munich. (Later on we found out from other globalists that they have negotiated it down to €50 a day. ) We are curious as to what kind of room we would have been ”upgraded” to as a globalist, if we did not use an SUA. The room they offered after applying an SUA was the saddest that we have gotten. I think this is prob one of the reasons that Andaz Vienna is a cat 3 hotel. Except for the free breakfast, we did not feel anything special as a globalist. We did get a late check out. Andaz Vienna is a stone throw from Vienna Hauptbahnhof vs. PH Vienna is in the center of the old town. I think if we added up the extra € per day plus the taxi fares that we spent each day, it will make sense next time to stay in PH Vienna instead. It is Cat 6, requires more points, but I am sure they will treat Globalists much better than the Andaz Vienna.

The hotel is excellent located near the central park, where the famous monument of Johann Strauss is. The metro station is just across the street. Walking to the St Stephen Cathedral and the entire city center is very easy, even with our toddler. From the moment of check-in we really felt pampered, thanks to the very warm welcome received at the reception. Our room was so nicely prepared with the extra bed a nice amenity for our daughter. The breakfast was reach with plenty of choices. I was impressed that you could get even fresh vegetable juice at your choice. I would recommend adding the access to the Club InterContinental to your reservation for the nice atmosphere, stunning views, tasty food and excellent service.

During our six-night stay at this hotel in July 2023, we had high expectations of a luxurious experience. However, the room quality proved to be far from what we anticipated, and it significantly impacted our vacation. Negative Aspects of the Room: The first impression of the hotel was positive, but as our stay progressed, we encountered numerous issues with the rooms: Malfunctioning reading lamp: One night, we discovered that the reading lamp was not working, and despite reporting the issue, it couldn't be fixed promptly. Non-functional phone hand-set: The phone in our room was unusable, forcing us to call reception through the base set with a speaker, which was inconvenient. Unstable and noisy beds: While the beds were comfortable, they were unfortunately unstable and produced bothersome noises with the slightest movement. Lack of curtains: Instead of curtains, the room had grey metal walls to darken the space, which gave the room a cold ambiance. Absence of carpets: The absence of carpets and the presence of only a grey or white surface added to the room's lack of warmth and comfort. Complicated room design: The design featured a moving door separating the shower from the living area, which never closed entirely, requiring constant adjustments to ensure privacy. Inconvenient towel placement: Towels were placed inside the bath, making it difficult to access them without having to climb inside or open the separation wall at a specific location. Tiny sinks: The sinks were so small that using them often resulted in water spraying back and leaving us wet. Confusing AC usage: Understanding whether the AC was on, off, or just ventilating proved to be challenging, as we had to rely solely on the sound it made. Water supply disruption: We got a notice one day prior, that a complete shutdown of water supply is planned for 3 hours from 10:30-13:30. Random light switches: The room was filled with light switches, and some of them worked unpredictably, controlling whichever light without any discernible logic. Insufficient lighting: Despite all lights being on, the room remained dark, making it uncomfortable for various activities. Despite the room issues, there were some positive aspects of our stay: Reception staff: The staff at the reception was commendable in their efforts to accommodate us. They were kind, attentive, and clearly well-trained in providing good service. They offered us several rooms, but there was nothing they could do as all rooms we saw had more or less the same problems. Breakfast: The breakfast buffet offered a wide variety of options, and most of the time, the breakfast staff provided excellent service. Location: Prime location near Donaukanal and 5 minutes walk from the Schwedenplatz metro station. It is within walking distance to Stephansplatz. The area feels safe and friendly at night. The sum it up I would not recommend a long stay at this hotel because of the rooms' low quality and the cold, dark, complicated

Ive stayed at many Ritz properties in city centers all over the world and this one is by far and away the nicest I’ve ever stayed at, both in terms of service as well as the property itself. When I arrived (on foot) I was immediately greeted by the bellman who offered to take my luggage. Check-in was pleasant and I was offered a glass of sparkling wine. As a Titanium member, I was proactively upgraded from a Deluxe room to a Premier Executuve room on the 2nd floor. I really could not tell the difference, but it was still a very nice room (more on that later). I was happy to see they my room was ready at noon and my bags were delivered to the room about five minutes after I arrived. As a Titanium member, I was also offered a property specific welcome gift that I was able to cash in for a 17€ cocktail at the bar by the lobby. The room was absolutely stunning, and was a nice mix of modern and classic. The ceilings mort have been 15 feet high! Bathroom amenities were by Dyptique. The bed was heavenly as were the pillows and bedding; I never wanted to get out of bed! I loved how all the light switches were labeled with what they controlled. The room had a mini bar, Nespresso machine, and plenty of complimentary bottles of water that were replenished twice per day. I simply cannot day enough good things about this room. One minor issue I had, there was a small leak coming from my toilet that I reported that never appeared to be addressed. It didn’t really bother me, but it did appear to get worse throughout my stay. I was able to dine at all the restaurants during my stay. The food at the steakhouse and Italian restaurant was absolutely out of this world, service was good, and drinks were delicious. Prices were fairly high, but it was a nice splurge, and I think the quality and service delivered were in line with what they were charging. I went for a night cap at DBar, and they have a great selection to choose from. I tried the roof bar, but it was about to rain so I was advised to leave as there was no covering. My rate included breakfast, and there was a good selection of hot and cold options, and I was also entitled to a dish from the menu. The buffet was very high quality, especially the pastries; one of the best pain aux raisins I’ve ever had. I did go to the pool and liked the ambiance of the spa area; I wish I could have spent more time there. I had one service issue, which was that during my stay, it was Vienna Pride. The parade passed by the hotel entrance and I guess it got so crazy that the hotel basically went on lockdown and it was nearly impossible to enter. It took me a while to finally get someone to let me in. Not sure how that could have been avoided, but that irked me a little. Great hotel, highly recommend, can’t wait to return!

The breakfast is very good, you can order the food on the menu, the variety of tea and coffee, the service is warm, the room is moderately priced, the taste is good, the room is clean and tidy, the design is strong, the overall experience is great!

I was attending a conference and the conference hotel was too expensive. I found this hotel and was very satisfied. There were quite a lot of Chinese people staying there. I also met a few cabin crew from China. I guess they also thought it was good; The room is clean and tidy, the layout is reasonable and relatively large; the breakfast is rich; the waiter's attitude is nice; the transportation is convenient, highly recommended

The service at the Marriott was excellent, the rooms were immaculate, there is a large indoor heated pool we enjoyed, there were lots of people at the front desk and it has a great location. The hop on hop off bus stops at the front door, it is walking distance to Mozart's house and the magnificent St. Stephen's cathedral, the hofburg with the imperial apartments, the Spanish riding school, cici museum, the royal Treasury with the crown jewels, and the Jewish museum. There are lots of fine shops and a variety of restaurants in the area as well as a pedestrian shopping area. We were disappointed with lunch at the Garden cafe but there are other places to dine. We will definitely return when we are in the area again.

One of the worst hotels I had ever been either in Europe or outside Europe We arrived at the morning at 10 am and the rooms was not ready and guess what?!! The reason they told us that they didn’t have enough people working in room service After we checked in at 2 pm my colleague find the bed in his room isn’t clean with many hair and waste on and he asked them to clean it but they replied that he need to change the room as again the room service isn’t ready to clean it I asked them about massage service and they checked and told me it’ll be available at 5 pm and when I went there I found a guy waiting for me and I told them I don’t feel comfortable with a man doing a massage for me as it’s normally she has to be a lady and then they asked me to pay 30€ as a fees for cancellation as they got him as a private trainer from outside hotel and when I asked why you didn’t tell me all of these details in advance they replied that this is the normal case and I have to ask The food quality was always bad specially in the breakfast and in general you feel you’re in a hostel not in hotel because of lack of services