Guest User
October 23, 2023
It is not the first time being in this hotel and service was always avarage to good. The restaurant staff is very helpful, but in reception it is mainly poor. Qualifying my last stay, there was a request to change rooms which was denied without any effort of the front desk staff to make a change, as asking friendly, being unfriendly we were attended. Regarding the dinner, there was a very loud party in the dining room - non consuming - during our diner and we just asked to be a little less loudly. Later I received a complaint of this hotel staff via my company because of our unfriendlyness and also non flexibility at a dinner. Receiving tips, saying thank you and afterwards complaining? It is not very profesional.