MM423272****This hotel offers great value for money. This is my second visit, and the InterContinental Zhuhai is still well worth staying at.
The hotel service is excellent. The front desk staff are all very professional, and the service process is well-structured. Bella's service attitude was superb; she checked on my room needs daily and immediately offered solutions to any issues. I was truly impressed. The doormen were also incredibly proactive, always helping with luggage, which I greatly appreciated.
Facilities: The room design is outstanding, with a spacious layout. Upon entering, there's a walk-in closet. The bathroom features an independent design with a separate washbasin. The room itself is very large, and the bathroom has two washbasins, all with an elegant and minimalist decor. The desk in the room is perfect for working or jotting things down. I've always loved Byredo toiletries, and this time I even bought three bottles to take home.
Cleanliness: The room's cleanliness was very good, and housekeeping was prompt. Even if I was in the room and had something going on, the hotel could arrange for staff to clean anytime, which was excellent.
Environment: The hotel is very close to Zhuhai Station and Gongbei Port, located at the southernmost tip of Lovers' Road South. It's ideal if you're heading to Macau or want to stroll along the coastline. There are convenience stores nearby, but the main shopping malls are a bit of a distance away.
Here are a few suggestions: Given the current economic climate, everyone is looking to cut costs and improve efficiency. Compared to my first stay last March, the hotel isn't quite as stunning as before, which I understand. In terms of amenities, the bottled water has changed from Bama Platinum to Jing Tian, and the steam eye masks and fridge magnets seem to be gone. From a detail perspective, previously, when housekeeping saw a lot of paper in my desk trash can, they would proactively leave a fresh box of tissues on my desk. Now, they might be stricter about consumables, as this wasn't done this time. The breakfast restaurant is quite spacious, and while seating guidance isn't strictly necessary, the variety of dishes could be richer. For a Zhuhai hotel, there were few Guangdong-specific dim sum options, and no egg tarts or pineapple buns among the Western pastries. The current selections are quite similar to those found in hotels elsewhere. I hope more variety can be added in the future. It's good for the hotel to cut unnecessary costs, but I hope they can enhance practical aspects, such as using a few robots for food delivery to guests.
As my favorite InterContinental, Zhuhai InterContinental remains excellent. Its quality definitely matches its price point, and I hope the hotel continues to improve in the future.
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