3-Star Hotels in Surrey, United Kingdom

This hotel is located on the first floor of the North Terminal. The environment is clean and tidy, and the hygiene conditions are excellent. It's super convenient for catching flights, as you can check in directly without even leaving the terminal. The breakfast is also pretty good.

We had a good time there. Clean, service was decent and Sainsbury’s is opposite to the hotel.

Brilliant location, only 5 minutes by bus from/to Gatwick Airport with a bus stop located outside the Guest House. My flight arrived after midnight, but after calling them 24 hours in advance, letting them know they left my room keys in a safe place. Very well informed of how to get there. It's a family run business, and they do care about their customers! Opted in for a continental breakfast, and I was also offered a homemade cake for free! The place does show its signs of age and will definitely benefit from having a renovation. But otherwise, everything else was fantastic!

This is not the first time we have stayed at this hotel, although it is the first time that we used Trip to make the booking. This is a very nice hotel with friendly staff and a good range of food and drink available. The room we stayed in was clean and comfortable. It was quiet and a good night sleep was had. If I had to make a negative point it would be that we were required to pay an additional fee for parking and that hasn’t been the case before. I didn’t notice anything about parking charges when I made the booking although it may have been there. As a hotel guest that I would expect overnight parking to be complementary however this will not impact whether or not we stay at the hotel again. Thank you to the friendly staff and compliments to the Cleaning staff for presenting us with a nice room.

Great hotel great location always know what you are going to get at Premier Inn high standards through and through

I want to thank the staff. I arrived later than expected, and I didn’t have the code because I sent the email requesting it too late, BUT I called, and someone (I didn’t see) opened the door. My room key was on the reception desk ❤️. For a moment, I thought I couldn’t sleep there, but finally I got into my room. Carpet sootless. I had a coffee, and I slept like a baby. Unknown staff, you made my day. Thanks very much

The location is very nearby Gatwick Airport. Shuttle bus services are available, you may pay for a round trip fee when boarding the bus. Please do not throw away your shuttle bus receipt, the QR Code on it will be required for the next time. Breakfast and dinner are served, especially dinner until 10 pm. Bar is 24/7. The standard room is big, however the curtain for shower is somehow humid, and soundproof is not in good condition. All in all it is a good choice nearby the airport!

I stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need. There were some things I thought were a bit strange however. The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap. The room was a little dark but other than that was fine. The bed was fine too. Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine. Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good. Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite

I was staying at the hotel due to an important business meeting the next day, unfortunately my sleep was broken at 2am with a fire alarm going off due to other hotel guests, I was expecting some kind of kind refund or a discount off my next stay as I have used this hotel to stay for business many times before but nothing was offered and the interruption in my sleep affected my business meeting the next day, very disappointed in the way this was handled.

What a great find! The room was better than we expected, so clean and a massive bed. We paid more for a river view and were so happy we did as we had a cute balcony and could open the window doors and stand there and look out at the river. The breakfast was amazing and we were asked whatever type of egg we wanted and it was made fresh. We spoke to a great member of staff called Magda and she was so friendly and polite and would do anything for us. We will definitely come back again.