3-Star Hotels in Puebla State, Mexico

Price quality well, very central location at a square of the zocalo to move is great , need to improve attention from the display and care for cleaning there were residues from the previous guest , request a roll and never arrived , If you can improve the image of TV.

The location is great and the service was good too. But the hotel is outdated.

Para utilizar el aire acondicionado había que llamar a recepción para que subiera una persona, accesara al cuarto y prendiera/apagara el aire o cambiara la temperatura. A media noche no sale agua caliente y un día durante el baño dejo de salir agua de la regadera (ni caliente ni fría)

The location is excellent to meet Zacatlan, all very close.

Overall it was very nice just the bathroom is not the best! The breakfast is fine and cleaned is excellent.

On the first night of check-in, I found hair and shoe prints on the sheets. The front desk phone was called for an hour and no one answered. I went downstairs to the front desk to ask for a change of sheets. It was another hour and no one came. I went downstairs again to urge, and then someone changed the sheets.

Generally good. Including that they have a lactose-free milk option at the buffet. The person who was outside only told me where the reception was - which was closed - but with both hands occupied by the suitcases, it is difficult to open it (since it has a knob) and they do not help you open it despite seeing that you have your hands busy, I considered it a minus point to the hospitality. It would be nice if there was a plaque explaining what the hotel was previously. What is that chimney and what was it used for, etc., as well as they have signs of what the fauna is called. Thank you.

I was very happy to have a good location.

Good for a Short Stay The hotel is fine if you’re in town for a quick trip. It provides the basics you need—clean rooms and a decent place to rest. The breakfast is a bit limited and could be improved, and the service is just OK, nothing remarkable. That said, everything else is fine, and I would still recommend it mainly because it’s clean and functional. A solid option for a short stay.

No estuve mucho tiempo. Pero fue un lugar muy agradable, buena atención, lo mejor la vista desde las alturas, delicioso el buffet y en general todo bien.