3-Star Hotels in Puebla State, Mexico

nice basic room with all the requirement for a short tríp. the plus is the view on the volcano

The location is great and the service was good too. But the hotel is outdated.

Generally good. Including that they have a lactose-free milk option at the buffet. The person who was outside only told me where the reception was - which was closed - but with both hands occupied by the suitcases, it is difficult to open it (since it has a knob) and they do not help you open it despite seeing that you have your hands busy, I considered it a minus point to the hospitality. It would be nice if there was a plaque explaining what the hotel was previously. What is that chimney and what was it used for, etc., as well as they have signs of what the fauna is called. Thank you.

No estuve mucho tiempo. Pero fue un lugar muy agradable, buena atención, lo mejor la vista desde las alturas, delicioso el buffet y en general todo bien.

挺好的，也很方便。 上午出差，值得推薦，下次還來，會介紹給朋友，有機場接送，環境很好，服務熱情，機場必選。

Good for a Short Stay The hotel is fine if you’re in town for a quick trip. It provides the basics you need—clean rooms and a decent place to rest. The breakfast is a bit limited and could be improved, and the service is just OK, nothing remarkable. That said, everything else is fine, and I would still recommend it mainly because it’s clean and functional. A solid option for a short stay.

On the first night of check-in, I found hair and shoe prints on the sheets. The front desk phone was called for an hour and no one answered. I went downstairs to the front desk to ask for a change of sheets. It was another hour and no one came. I went downstairs again to urge, and then someone changed the sheets.

📍The location is really good, same area for a big commercial area: restaurants, bars, stores, gym… 🅿️The parking lot is shared with the mall, don’t forget to ask the reception desk to validate your parking ticket. 👩🏻💻The lady from the front desk was really helpful and friendly 🛏️ The room has the basic equipment, the bed is really comfortable and they offer 2 kinds of pillows: soft and middle hard 🍳The breakfast is good, you can order eggs to your liking, there is fruit, bread, etc.

It is connected to a large shopping mall in Puebla, so you can eat, shop and stay at once. Because it is a large shopping mall, there are many security agents, and the guards on the first floor of the hotel guard the entrance and exit, so it is safe. It's also good to call Uber. Wal-Mart is 10-15 minutes walk away, so if you need anything, you can buy it here. There is nothing particularly good except the advantage of being attached to a large shopping mall. Most of the hotel staff are friendly, but the sound insulation is very weak. At 12 o'clock in the daytime, the sound of cleaning the guest room in the hotel, the noise of people, and the hammering can't rest comfortably. Most of the rooms are aging. I can't recommend restaurants inside the hotel, but the food that is strangely served as room service is large and tastes good. Hotel staff try to solve it within the given range.