Before booking this hotel, I read some reviews. It's in the city center, so the location is good. However, there are a few things that fell short. The cleanliness was an issue; the bathroom had mold around the sink and inside the shower area. In the room, there were several dusty spots, as if it hadn't been properly cleaned. I've stayed in 2-star hotels before that were much cleaner. The lobby area was very hot. I asked the staff, and they said the air conditioning was being maintained. But I saw reviews from 8 months ago mentioning the lobby AC was still out. Check-in service took a little longer than expected.
Truly a family-friendly hotel! The Sixers Room with bunk beds was definitely a hit with the kids.
The hotel location is very strategic — just opposite SkyWorlds Theme Park with only a 3-minute walk, and about 5 minutes to Avenue Mall. Very convenient for families with children.
There are also plenty of food choices nearby. You can easily find a variety of food at Avenue Mall, or take a short walk to Kayangan Apartment for authentic Chinese food. The hotel is also near the link bridge connecting to Antara Mall, making everything easily accessible.
Security is also very good. The access card only allows you to enter the floor you are staying on, and there are security personnel stationed downstairs, which made us feel safe throughout the stay.
If you prefer a quieter environment, opt for a room facing the hill side. It is much less noisy and you can still enjoy the cable car view.
Overall, a great stay for a fun, comfortable, and convenient family getaway!
The hotel is clean, and there are many great food options nearby. You can also walk to 188 Kuantan Tower and the Mural Street. I'll definitely stay here again if I come back to Kuantan ☺️. Recommended food: Hop Kee Restaurant for Curry Yong Tau Foo 😋 and Miao Kee Restaurant for Pan Mee 😋.
Tras Mutiara Hotel Bentong offers exceptional value for money—it's spotless, well-located, and affordable. Its proximity to D’Apple Fried Chicken, Old Town White Coffee, Watson’s, Family Mart, Petronas, and an RM2 discount store makes it a great choice for quick layovers, family vacations, or business trips. With free parking and clean rooms, it's a solid option for those looking for convenience without breaking the bank.
Overall, my experience was a bit disappointing. I had informed the staff a day prior that I would be checking out at 5:30 a.m., and I was told that the front desk operates 24 hours. However, when I went down in the morning, there was no one at the counter. I waited from 5:30 a.m. until 6:10 a.m., and there was still no staff available.
During that time, I repeatedly called the number listed on their official website (+60 10-921 2677), but no one answered. At 6:10 a.m., I sent a WhatsApp message with my bank account details and left. The staff only replied around 6:30 a.m., and my deposit was immediately transferred to my account, which I appreciate.
Still, I hope the management can improve their coordination and ensure that the front desk is staffed as promised, especially when guests have notified them in advance.
Thank you.
Plenty of parking. The yellow marked parking spots are for hotel guests, available in front, on the side, and at the back. The TV is great, I love it. Water pressure is good. Aircon is cold. Pillows are a bit hard. Ironing facilities are outside. There's a Coway water dispenser. Excellent. Would definitely repeat my stay.
We reached the hotel at about 2.45 PM and were asked to wait for our room. Although check-in officially begins at 3 PM, our room wasn't ready until 4:20 PM. Inside, the bedroom was quite small (with an unusual sink-outside-bathroom layout) and the garden view was disappointing. However, the highlight of our stay was the beach. It is peaceful, clean, and beautifully shaded by trees. It’s a fantastic area for total relaxation.
Ank suka sgt mandi kolam kt sini sbb luas n blh swim byk tmpt,start msuk kolam dh jd 1st cust,naik last dh dkt 11:45 bru naik 🤣dah lama tak check in sini,last sblm pkp dlu ad check in tp byk sgt prubahan kolam nya
On business trip. The front desk is very friendly and helpful. Call me to give better service. The room bed is comfortable and housekeeping did very well.
First time at Sri Manja. Booked 3 rooms. Reception was nice and helpful. Check in was smooth. But the rooms were not thoroughly cleaned, still can see dusks everywhere. The toilets had a weird smell and the sink got clogged everytime we ran the tap. The towels looked worn and old. They had an ironing room on each floor but the ironing boards looked as if they might collapse anytime soon. The make up room was late on the next day and one of my rooms were excluded hence NO fresh towels and thrash not taken out. Probably because Sri Manja has a lot of rooms to be taken care of. All in all please do improve and replace those items that require replacement. The location is already strategic close to wide selection of nice and decent restraurants, convenients stores, 24hrs laundry, clinics and more. All the best. And thank you.
I’ve been here twice now and it’s always been spotlessly clean and incredibly spacious. Last month I left my belongings here and they kept them safe and returned them to me.
Near to eating places.
Great
137 reviews
9.2/10
Price from
AED 76
per night
Check Availability
See All 3-Star Hotels in Pahang
Travelers Reviews of Pahang Hotels
See all
8,5/10
Very Good
GGuest User*************.. We enjoyed everything here. Cleanliness⭐⭐⭐⭐⭐ both bathroom n the bed. Balcony so so. Our view was the forest, a bit scary at first but we managed to blend in with the cold weather. So it doesnt matter. Hospitality ⭐⭐⭐⭐⭐. Breakfast not much of a choice. But we enjoyed anyway. Parking is very limited. Baca doa mkn byk2, insyaallah dpt parking yg best.. 😁😊. Very near to the clock tower and the ootds.. Hopefully we can come back again. Thank you.
GGemx8Truly a family-friendly hotel! The Sixers Room with bunk beds was definitely a hit with the kids.
The hotel location is very strategic — just opposite SkyWorlds Theme Park with only a 3-minute walk, and about 5 minutes to Avenue Mall. Very convenient for families with children.
There are also plenty of food choices nearby. You can easily find a variety of food at Avenue Mall, or take a short walk to Kayangan Apartment for authentic Chinese food. The hotel is also near the link bridge connecting to Antara Mall, making everything easily accessible.
Security is also very good. The access card only allows you to enter the floor you are staying on, and there are security personnel stationed downstairs, which made us feel safe throughout the stay.
If you prefer a quieter environment, opt for a room facing the hill side. It is much less noisy and you can still enjoy the cable car view.
Overall, a great stay for a fun, comfortable, and convenient family getaway!
GGuest UserABC Beach. We stayed in May 2026 with my wife and son (15 years old). Everything was great: a spacious room with daily cleaning, a roomy bathroom, comfortable mattresses, a fridge, and a wardrobe. There were absolutely no inconveniences. The front desk staff was polite and patient.
Further details: snorkeling is available directly opposite the hotel and a 3-5 minute walk to the right. Overall, this hotel is great for divers – there are dive centers nearby. We didn't see any other Russians during our trip. If you're looking for a relaxing beach vacation, head to Juara (a beach on the other side of the island). You can book excursions for an average price of 130-150 Ringgit per person. Kayaks are available for rent. You can also rent a bicycle or a motorbike and go to Tekek (where you'll find tropical fruits). Food is available to the right of the reception if you're facing it (see photos). The price per person is 15-20 Ringgit. To the left, there's a cafe with a breakfast buffet... don't even bother trying that for 25 Ringgit! Tioman is a beautiful island, incomparable to Langkawi... fewer tourists, no hustle and bustle. If you want to find your Zen, this is the place to be!!!
GGuest UserThe check-in process was smooth, and the staff were friendly, helpful, and proactive.
these were only minor inconveniences - the location being slightly difficult to access and the room a bit hard to find, everything else went well.
The room also offers a nice view—.The room was clean and well-organized, reflecting good housekeeping standards and attention to detail.
GGuest UserThe room was clean, neat, and beautifully maintained. Everything was comfortable, and the facilities were great. I stayed for 2 nights and had a pleasant experience.
There was a double-booking issue due to an error from the Trip app, but the owner was very helpful, responsible, and cooperative in resolving the problem. Thank you for your excellent service and for making everything easier for your guests. Highly recommended! 😊
GGuest UserI had a truly delightful stay at Heritage Hotel. The room was spacious, spotlessly clean, and beautifully maintained, with a stunning view of the scenery outside.
The staff were courteous, friendly, and genuinely helpful. They kindly allowed an early check-in and even upgraded me to a bigger room — such a pleasant surprise!
The location is also very convenient. A GrabCar ride to the Tanah Rata bus terminal costs only about RM 8.
While the breakfast spread is not the most extensive, the dishes served were really delicious and satisfying.
What impressed me the most was the housekeeping service. I left in a hurry for a day tour and forgot to put out the “Make Up Room” sign. When I returned in the evening, I was so happy to find the room neatly tidied, the bed perfectly made up, and fresh towels provided. That level of attentiveness made me feel truly well taken care of.
Thank you to the entire team at Heritage Hotel for making my stay so comfortable and enjoyable. I would highly recommend this hotel and will definitely return on my next visit to Cameron Highlands!
GGuest UserI booked the Royal suite but what I get like economy suite.
No toiletries except hair shampoo and shower liquid.
Slipper, oral care, face towel only sent upon request.
Tissue box was empty.
Asked soap bar for hand wash, the staff told me not provided. After I complaint the staff sent me a bottle of hand wash which like Belong to someone.
My room has pool but only provide 2 bath towels. When request, can give another 2 only. Means I can enter my pool 1x only. If enter more no towel to use.
Charge high price but provide below basic services .
The reception counter is on top and get wet when raining. Only 1 person on duty, if this person go to toilet. Have to wait for her to come back.
Breakfast very basic, less protein, no chicken nor fried or scrambled egg … just hard boiled egg cut into half for Nasi Lemak.
Only 1 word: kedekut operator and lack of hospitality skills.
MMissshaWe reached the hotel at about 2.45 PM and were asked to wait for our room. Although check-in officially begins at 3 PM, our room wasn't ready until 4:20 PM. Inside, the bedroom was quite small (with an unusual sink-outside-bathroom layout) and the garden view was disappointing. However, the highlight of our stay was the beach. It is peaceful, clean, and beautifully shaded by trees. It’s a fantastic area for total relaxation.
想想你的夜262872First Try to Stay in Kea Garden Guest House
Nice stay with strategy location which near to lots of attraction, there are Kea Farm Market, Butterfly garden, Mossy Forest, Boh Tea Plantation entrance, Sheep Sanctuary is just next to the guest house and etc.
Staffs are nice and friendly, lots of parking.
AAnonymous UserThe hotel's location is excellent! Check-in took over an hour (the self-service machine showed an error, so I had to take a number and wait in line at the counter), but check-out was quick (self-service). I booked two Y5 triple rooms; they were very small. The door lock looked like it had been tampered with and repaired, the security latch was crooked, and the sink stopper was broken, but the shower pressure was strong enough. When I pulled back the covers, there was someone else's hair, and the bed sheets had small holes.