2-Star Hotels in Hunan, China

Excellent stay at Barenju! The manager really made our stay, helping us arrange and book Zhangjiajie and Tianmen mountain park tickets early and was really responsive online, even giving a discounted rate to the attractions. One morning it was absolutely pouring rain and he even helped us change our time slot to the afternoon so we would have a better experience! He was always friendly, smiley, and helped us with anything we needed. The hotel was a 15 minute straight walk to the East gate which was really convenient. Also, right opposite a long street with really good, authentic restaurants. They have free washing machines and soap you can use to do laundry after hiking! The laundry room on the roof actually has an incredible view of the mountains, its a shame they didn't have a little table or ”hang out” space up there! Thank you for the wonderful stay!

Host is a super nice guy and very helpful. He helps you book your tickets as well as with communication and he has many good tips for you. Usually people hang downstairs, there are also three cute cats. Usually people order food and have dinner together. You will easily meet fellow travelers here. The place is otherwise very basic and could need repairs and more frequent cleanups. But that is not the focus here. The hostel is also close to the starting point to Tianmen mountain. PS: The package for the avatar mountains has hiked to 450 RMB including cablecars and elevator (you can use the ticket on 4 consecutive days). 12 RMB to take the bus to its south gate. You need two days to finish the avatar mountains. Then one more day for Tianmen mountain. Another day for the canyon, if you want.

I can’t recommend this place enough! Where do I even start? The location is unbeatable—so close to the main gate of the Avatar Mountains. Our room was incredibly comfortable and came with a great view, with every amenity we could possibly need. But the absolute cherry on top was the marvelous owner. She helped us customize an itinerary based on the exact amount of time we had. She was also incredibly thoughtful regarding my mom’s age (64yo), planning a route so she could fully enjoy the breathtaking views without having to walk too much (which was a lifesaver since the park is massive!). We followed it to the letter and we had the best experience! Don’t think It twice! You won’t regret booking this place! Thank you so much; without your help, we wouldn't have enjoyed the park nearly as much as we did. I would stay here again in a heartbeat! Gracias ☺️

The room looked new and was very clean. This hotel is run by a family, and they were always smiling, friendly, and available to help us. The host kindly came to pick us up in the parking lot and even drove us to the city center for our next destination, which we really appreciated. We enjoyed a delicious breakfast in the morning, and also had lunch there. They cooked especially for us, doing their best to make it perfect. I truly recommend this place and their child is absolutely adorable!

Highly recommended!!! This homestay is located closer to South Gate of the National Park which I believe provides nicer views with much fewer crowds then the main East Gate. The room we stayed at was warmly decorated with everything you need. Shower was comfortable and it was quiet at night to sleep. We woke up to the sound of country birdsong and farm rooster, then looking out to beautiful mountain views and wildflowers blooming with crisp fresh air. The pick-up and drop off services made the whole trip so much smoother and saved us lots of time and money. The owner was super kind and helpful with planning itinerary around weather and purchasing discounted tickets for us. We managed to tick our whole list for Zhangjiajie and are extremely happy. Oh and did I mention the home-cooked farm dishes. They are sooo delicious with the freshest ingredients, at very reasonable prices for a touristy area. Must try the homemade sausages and barbecue! To be fair all of the other dishes were incredible too so you can't go wrong. They were so yummy and satisfying after a long day of hiking and adventures. If you want an true authentic local experience at great value, dont hesitate and book this place. The owner running this place is kind, attentive and most importantly trustworthy. It's a hidden gem! 老板，非常感谢您的细心招待！祝您和全家一切顺利，生意兴隆。如果下次还有机会来张家界玩，我们一定会再次入住观山别院！🫶💯💯

The hotel was just like a typical hotel. just enough to get you resting a few days. nothing too special. but the service, it was AWESOME 🤩. the manager (the chinese dude in the photo) works completely alone yet he manages to clean and take care of all the rooms in the hotel. he is extremely nice and kind. he provided us with utmost hospitality and also provided us with free water at anytime aswell as book and give discounts on our tickets. his service alone makes this hotel deserve a 5 star review. i highly recommend this place for foreign tourists. hope you guys also come here and stay here for a while. [also his cat was really cute :)]

The location is perfect for getting up Tianmen mountain before the crowds. It's a 5 min walk to cable car so you can be there 7.30 and travel alone through the mountain. The streets around the hotel have lots of restaurants and massage places. A foot massage after Tianmen was great. The room was nice enough and clean, it does the job. No elevator so prepare to haul your luggage up the stairs.

First off, I want to commend the staff for their warm hospitality. They helped us book tickets and even planned our routes, which was incredibly helpful. The location is also fantastic, just a few minutes' walk from the East Gate of the Forest Park. The complimentary bottled water and orange candies were a thoughtful touch. However, there were no bath mats, so the slippers were always wet, and we ended up tracking water everywhere. The facilities are a bit dated and could really use a renovation. The hot water situation was particularly frustrating. Coming back after 9 PM, all I wanted was a nice, warm shower, especially in the middle of winter, but there was no hot water. We waited until 11 PM or even midnight, and the water was still lukewarm at best, almost cold. This happened both nights... this definitely needs to be addressed! After a tiring hike, all you want is to relax with a hot shower, but that wasn't possible. There were no bath towels either, but that wasn't as big of a deal. Overall, the service was excellent, but I hope the other amenities can catch up.

Fantastic stay in a clean, fresh, and very well-located hotel within easy walking distance of the Tianmen Mountain cableway. The standout part of our experience was the incredibly helpful staff who helped us with booking our national park tickets and gave us personalized recommendations based on our preferences. Their local knowledge made our trip so much smoother and more enjoyable. Highly recommend!

The cleanliness of the room and the hotel overall could definitely be improved. The washing machines require you to top up a mini-program to use them, with different time slots and charges. The dryer, however, is free. If it's raining, the humidity is really high, so clothes won't dry on their own, making the dryer essential. There's also a drying area on the rooftop, but I actually felt that if it rained, drying clothes inside the room might be more effective.