2-Star Hotels in Sarawak, Malaysia

I honestly didn't expect the bathrooms to be shared, as I thought each room would have its own private bathroom. But it's okay. Thankfully, my family and I were safe throughout our stay here. Although the bathroom are share, the cleanliness is always well maintained. The rubbish bins are also cleaned regularly, so there was no unpleasant smell around the outside of the rooms. I appreciate that. Thank you. However, what was very disappointing was the owner's and way of communicating with guests. On the first day, the fan and light in my room were not functioning properly. I needed to do some office work, but I had to use my phone flashlight because the room light was not working properly. The light was very dim, since the room also had no window, it was quite dark. That morning I called the number that had contacted me before my check-in date. I thought it was the accommodations service number,so I called it directly. However,tthe owner became angry with me. Eventually,I was moved to Room Aiman 2. Unfortunately,there were also some issues with the second room. The floor was wet and the mattress had not yet been properly prepared,perhaps because the previous costumer had just checked out. I contacted the service number through WhatsApp,but there was no response. When I returned night,I called the number directly. Perhaps there was a misunderstanding in the way the information was communicated,and as a costumer,I may also have misunderstood something. I can accept that.However,what really upset me was the owners rude choice of words and the accusation that I did not know how to read. What was even more offensive was the remark, ”Are you Indonesian?Don't you know how to read?”.I am Malaysia ok. That statement was inappropriate and made me feel as though I was being judged based on my nationality. As a business owner,I believe it is important to be careful and respectful when communicating with customers. There was nothing wrong with simply saying, ”Oh,I'm sorry,ma'am. I let my staff come and have a look at it shortly.”A simple and polite response like that would have made a big difference. As customers,we would also leave with a good impression and wish the owner well. I don't travel very often,but whenever I stay in other people's place,I always try to be respectful when dealing with others,whether by phone or face-to-face. This was the first time I experienced this kind of treatment. I hope other customers will not have to experience the same thing. For my next trip,I would not recommend this place. The owner really needs to improve the way they communicate with customers. Having a strategic location is not enough if the communication with customers is rude or disrespectful. Peace, no war. All the best in the future. Thank you.

I read a lot of bad reviews, but when I stayed there myself it was not as bad as I imagined. The room was ok, but the sheets and towels were a little dirty. The shower water was strong enough, and the staff service was pretty good.

Friendly and helpful staff, they immediately sent over the stuffs after we requested. Room is decent for its price, and coway water dispenser is available outside the room. Remember to bring own toothbrush and toothpaste. Location is great to reach tourist spots easily by walking.

⭐⭐⭐⭐⭐ I’ve stayed at Saradise Point Stay multiple times, and it has consistently been my preferred choice whenever I’m in the area. The rooms are always clean, comfortable, and well-maintained, making every stay enjoyable. The self-check-in process is smooth and hassle-free, and the location is excellent, with plenty of cafés, restaurants, and convenience stores just a short walk away. What keeps me coming back is the consistent quality, great value for money, and the comfort I can always rely on. Highly recommended for both short and long stays. Looking forward to staying here again!

Everything is fine, comfortable to stay. Just need to repair the toilet door (lock) for the child friendly.

Great place to stay! It's close to the airport, perfect for anyone just arriving from Kuching Airport. The cleanliness is satisfactory, and the customer service is friendly and very helpful. It would be even better if there was a money changer nearby. Thanks, Hotel Inn! 😊👍👍

Bilik selesa. Kemudahan memuaskan. Sesuai untuk family stay. Staf friendly.

Loved it! The room is not all swanky but it's suitable with AC as we were out and about all the time. Clean room. Comfy bed. From the time we arrived Benarat proved its worth. They came to collect us at the airport, We arrived at the lodge and our itinerary was already planned and  explained to us. Amazing, everything worked like clockwork, Shout out to Anil, the manager. He welcomed us, told us what the next 2 days would involve then we met our guide, the very awesome and great sense of  humor  David the Great. We really loved our two day excursions with him. He not only made the tour informative but fun as well and was an Allstar.. We still think of him with fondness. He made our MuLU experience that much more special. The pool was great after a day of touring the caves. Anil, the manager dropped us back to the airport and made our check in sooo easy. He did all for us. Give the man a raise please. He was amazing and took away the stress of planning because he made sure arrangements were met, when he said the car will collect us at a certain time from the park it arrived EXACTLY on time!!!  we look back on Mulu and the lodge with fondness and great memories. STAY HERE. We will definitely choose it again for the adventure rock climbing tour. David, Anil and the other guides and restaurant staff, thank you for the great memories . 

This hotel is overall fine for a short stay. However, the room was quite small, even for a single traveler. Additionally, some of the facilities are quite dated and could use some renovation.

This hotel has its own building. It's a great budget-friendly option with spacious rooms and pleasant interiors. The receptionist was welcoming, and a deposit was required upon check-in. The location is convenient, within walking distance of many food outlets. Canada Hill is right behind the hotel, and the view from the top is absolutely spectacular. The building also houses The Yard Café, and the menu looked delicious, although I didn't get the chance to try it this time. Maybe on my next visit! Overall, a comfortable stay and definitely worth the money. Thanks to the team for accommodating me!