Boutique Hotels in Jiangsu, China

Truly, we have so many sweet and unforgetable memories during our stay in Pan Pacific Hotel Suchou. We booked ”Family Two Bedrooms” for 4 of us & this room was the best family room we ever had. This room has 2 spacious bedrooms, 2 clean bathrooms and a mini kitchen with refridgerator, microwave and sink that made our in-room experience was very comfortable. The housekeeping was also very kind plus their excellent services to mention. We remember this Ms. Xia Ning, a room attendant, who left a beautiful postcard in our room with her heartful and warm greetings with her own handwritings to make sure we had comfortable stay and satisfied. We are surely touched by her beyond service. The hotel's breakfast was one of the best with so various dishes and all were delicious. Some food were resembling the famous and delicate Chinese cuisines. We fully enjoyed Pan Pacific Suzhou Hotel's Panmen Scenic Area. The scenes of their large beautiful garden at noon and at night was unforgetable. We had a chance to try Chinese traditional clothings from Wu Palace Hanfu Experience Center (with Ms. Yichen's generous assistance) and also one-hour cheongsam experience (for women) that helped us to take many beautiful memorable photos. Other hotel's enjoyable benefits include Suzhou Memories-Wu Palace Historical, Collection of Passport Documents for Wu Palace, Tai Chi Experience, CNY 100 SPA voucher at Jialiya Spa & Free self-service laundry and drying. It surely gave us worth time to spent in the hotel. Our sweet 5-star experience with Pan Pacific Suzhou Hotel this time surely will make us to come back to this great hotel in our next visit to Suzhou.

🌸 A sunny March is the perfect time for flower viewing. Carrying a slight regret from our last trip and a lingering fondness for Nanxiang, we embarked on this Nanjing journey, with the Nanjing Shangri-La, of course, as our first stop. 1. **Location**: The hotel's location is superb, right next to Xinmofan Road Metro Station, making it incredibly convenient to reach all major attractions. It's also very close to Xuanwu Lake, just a few minutes' walk away. Strolling along the lake, with willows swaying and flowers vying for attention – the dazzling tulips, the blooming crabapples (some green, some red), and especially that expansive cherry blossom grove. From a distance, it looked like a pink mist. A gentle spring breeze would bring a shower of cherry blossoms, petals fluttering down and scattering, softly carpeting the earth in pink. The peach blossoms were not to be outdone, white, pink, and crimson, blooming profusely on the branches, attracting countless busy little bees and adding vibrant color to the lakeside spring. 2. **Room**: We stayed in a lake-view suite again this time, and I'm grateful to the Horizon Club staff for arranging a high-floor room. The room was clean, tidy, spacious, and bright, with a large living room and bedroom. The floor-to-ceiling window offered a side view of Xuanwu Lake, which was a slight pity. There was no separate walk-in closet, the luggage rack was rather high and narrow, and the bathroom toilet wasn't smart and wasn't separated, all indicating the hotel's age. However, the room service was commendable. They were always responsive, not only providing a luggage rack and a drying pole but also bringing a pot of orchids, which added color to the room. When we mentioned that the welcome dessert wasn't very good, they immediately replaced it with cherry blossom cupcakes and chocolates the next day, which was very thoughtful. 3. **Dining**: The hotel's 'Jiangnan Wok' restaurant specializes in Huaiyang cuisine and is a Black Pearl two-diamond establishment. The restaurant has an elegant ambiance, and the waitstaff are all polite. The 'Clear Broth Lion's Head' was fragrant, soft, and melted in the mouth, while the 'Huaiyang Soft Wok Eel' was silky smooth and tender, our absolute favorite. The unexpected surprise was the 'Stir-fried Beef with Brisket Fat' – the beef was tender and aromatic, with excellent wok hei. Being spice lovers, we also ordered the 'Jiangnan Wok Maoxuewang,' which was also excellent. The large chunks of eel and generous shrimp balls showed no skimping on ingredients, and the flavor definitely rivaled external Sichuan and Hunan restaurants. Personally, I found the pan-fried buns just okay. The 'Xiao Xian Rou' crispy pastry reminded me of Shanghai's fresh pork mooncakes, but felt like it lacked a bit of juice. Breakfast at the ground-floor buffet used to impress me, but this time, the taste felt a bit off compared to before. The 'Jiangnan Wok' breakfast selection was rich, the duck blood vermicelli soup was very fresh and delicious, and the handmade soup dumplings were also good. The beef potstickers had a fragrant filling, but the crust wasn't crispy enough. The bread and pastry section had a variety of choices, but the taste felt average, especially my favorite caramel egg tart, whose crust was soft, almost as if it had been microwaved. The Horizon Club breakfast is semi-buffet style, with a la carte options available. The pan-fried salmon was exquisite and delicious, and the duck blood vermicelli soup was generously portioned and very fresh. The restaurant's bread station even had a small toaster, allowing guests to heat their own bread, which was a thoughtful touch. However, I felt the standard had declined compared to before; the Eggs Benedict were solid, the beef in the Nanjing beef noodles was tough, and the steamed buns in the steamer were sometimes not hot, affecting the taste. Although the happy hour offerings were quite rich, the taste was average. Even more unbelievable, we found plastic wrap in the food – this shouldn't happen at a Shangri-La brand hotel. Nevertheless, the service attitude of the staff, whether in the ground-floor restaurant or the Horizon Club, was still very attentive and enthusiastic. I also encountered an unprecedented issue at the gym. For two consecutive days, I was stopped at the entrance because the staff said my room card and room number didn't match. Later, the duty manager likely issued a new room card, but it canceled my previously noted late check-out, causing me to be unable to enter on check-out day, which was quite embarrassing. Although the gym operates 24/7 with room card access, the restroom is shared with the pool, and it's unavailable after staff leave at 11 PM, which is inconvenient for guests who come to work out late. In summary, this stay brought me both joy and sorrow. I hope the hotel can strengthen its training and management to reach new heights and become a landmark of Nanjing, a place one thinks of when Nanjing is mentioned!

I stayed at this hotel for my birthday and had such a great experience. They upgraded me to a suite, which was clean, beautiful and incredibly spacious. When I arrived, they had a thoughtful birthday setup waiting for me, complete with a cake and a sweet “Happy Birthday” display, which I truly appreciated. They also gave me lovely souvenirs from the city, which was such a nice touch. The staff were warm, helpful and always ready to assist. Breakfast was included and offered a good variety of Western options. The view from the room was amazing and made the stay even more special. The location is also very convenient, right next to a plaza with plenty of food options to choose from. I would absolutely stay here again.

The hotel's location is absolutely fantastic, right outside Dongguan Street, and across the street from the ancient Grand Canal ferry crossing. Parking is also convenient, making it the top choice for self-driving visitors to Dongguan Street. What was surprisingly excellent was the hotel's service, especially the security staff, who provided service exceeding even five-star hotels. Breakfast was also very good. The only downsides are due to the building's inherent limitations from being an old house renovation: the rooms are a bit small, and there's only one guest elevator which is shared by both staff and guests, which can be a bit inconvenient. Also, there's a plaza next to the hotel, and plaza dance music starts playing early in the morning. While not the hotel's fault, it's still quite annoying.

Towards the end of my holiday, I chose the tallest hotel in Nanjing. The hotel provided a room on the 67th floor with a view of Xuanwu Lake and Zijin Mountain. The most striking feature inside was the large circular bathtub. Before this, I had already traveled to Shanghai during my third year of junior high school, dealing with work all the way, and was quite tired. For dinner and breakfast, I opted to dine at the hotel. Dinner was at the Summit restaurant on the 76th-77th floors, mainly featuring Huaiyang and fusion cuisine. It wasn't as salty as typical Nanjing dishes, and the cold dish with scampi was a highlight. The restaurant's main hall faces south towards Xinjiekou. Breakfast was at the coffee bar on the 45th floor, available from 9 AM to 7 PM. You could access the observation deck with your room card, which offered views to the north: Zijin Mountain, Jiming Temple, Xuanwu Lake, and the TV tower. The duck blood vermicelli soup and baked flatbread were very Nanjing in the breakfast spread, and the rest was typical InterContinental – very rich and varied. My only minor gripe was that the fruit station didn't have the cucumber sticks and juice often found at the Shanghai InterContinental; I had to get a bowl of cucumber slices from the salad bar. I visited the independently operated heated pool and gym after dinner, but it was quite crowded due to Chinese New Year, so it wasn't particularly enjoyable. I then explored the mall next door, which was pretty much as described by Nanjing local media. The only new development is that Sunrise Duty Free is setting up shop on the first floor and is currently under renovation. In a nutshell, my review of the hotel is: Majestic and awe-inspiring! Facilities: Everything you could need. Hygiene: Clean and tidy. Environment: A unique experience. Even with a strong gale outside at night, there was no howling sound once the ventilation windows were sealed. However, before 9 PM, you could hear outdoor loudspeakers from the nearby park or square, which was unavoidable – the entire city acts like a giant amplifier. Service: Warm and thoughtful, with appropriate boundaries, which I personally find more important.

First off, the location is fantastic, right in the middle of all the attractions, and everything is within walking distance. Ordering takeout is super convenient too, with a little robot downstairs delivering right to your door. The staff were polite and helpful throughout my stay, from check-in to check-out, offering all sorts of services. There was some construction going on in the neighborhood, but once I drew the curtains in my room, I couldn't hear a thing. The projector was large and clear, and both the mattress and pillows were very comfortable. The tea and teaware provided were excellent as well – I was so happy! I even brewed a large cup of black tea and put it in the fridge, and it was so refreshing to drink when I got back!

Great hotel in a superb location for a Yancheng visit. Staff are always warm and attentive, rooms are great and food is superb in the hotel

When I was choosing a hotel, I was a bit hesitant. Since I was traveling with elders, I figured the Shangri-La Hotel would be a safe bet. I had seen some negative reviews online before, which made me a little worried. However, after staying there myself this time, I found it wasn't as bad as those reviews made it out to be. I'd personally rate it at least an 85 out of 100. On the first day, we checked in around 4 PM. I asked the front desk if we could have rooms on the same floor as my elders, and it took them about 20 minutes to arrange it for us. Although the efficiency wasn't great, I was still quite grateful. After checking in, we went to the executive lounge for dinner. Even though they called it 'light meals,' there were plenty of options, and the food tasted good. We definitely got our fill. The view from the 26th floor was also excellent. After dinner, we went for a swim; the pool was very clean and not crowded, so it was a pleasant experience. For breakfast on the second day, there were many local specialty noodles and wontons, and a good variety. However, there weren't many Western options, making it feel less international. On our last day, since our high-speed train was at 4:30 PM, we asked the hotel for a late check-out, which they kindly granted. We even managed to have a meal at the Shang Palace when we returned to the hotel around 1:30 PM. Overall, my stay was good. However, the hotel's details still need improvement. Personally, I found the air conditioning to be a bit noisy, perhaps due to older equipment. The service staff's service awareness also needs to be enhanced. I saw quite a few staff members on their phones during work hours.

The hotel's location is fantastic, super convenient for shopping and dining. While the facilities are a bit dated, all the staff are incredibly proactive and enthusiastic. The rooms are spotless. Amy Zhang from customer service even noticed we had a child and proactively offered a kids' care set, slippers, and a toy. We had a lot of luggage for our international trip, and the concierge team was incredibly helpful throughout the check-in and check-out process, assisting us with our bags. Overall, a great stay! Highly recommend.

The hotel is super easy to find, just a short walk from the subway station. It's an older hotel that's been upgraded, so it now has smart home features, but thankfully no formaldehyde smell in the rooms. The soundproofing is excellent, and the room itself was clean and tidy. The front desk staff were really helpful; I had trouble using the smart home system after checking in because I'm older, and they patiently showed me how to use it! It's a great place to stay for both leisure and business trips.