5-Star Hotels in East Nusa Tenggara, Indonesia

Disadvantages: The hotel is under renovation recently, and the living environment is average. We encountered some problems, and Ctrip solved them quickly. Pros: The service is very good. Julio in the restaurant is a great boy. Our butler Hendrik is very responsible and communicates smoothly. The girls and boys in the kids club are very responsible. Let us have a lot of free time.

New Hotel, nice view and decor. Check out their new restaurant at level 8, the kliff. I think the Kliff signature pizza is not bad. The restaurant at level 2 serve nice local food Staff are very friendly and responsive. They help to prepare breakfast box as we inform them we are going for early tour. They have many free water activities like paddle boat, water bicycle, kayak. There is also yoga and boxing class u can book during ya stay here. A 5min walk to Ayana if you want to check out Ayana. But I think Katamaran is much more nicer in term of the facade. Their staff is much more helpful and cheerful as well. If you want to go to the city, either get the hotel staff to arrange a taxi about 100k IDR or simply do a gojek bike at 15.5k IDR. Heard they have a new boat - black swan going to be operational from next month onward. Perhap they will have their own island trip, you all could lookout for that A very enjoyable stay here. Cya again Katamaran!!

Lelewatu is an example of understated luxury in Sumba Island, which is much off the beaten track compared to other parts of Indonesia. The staff is very attentive but low key at the same time. The restaurant is great, especially on local choices. The villas are spacious with really high ceilings, a great pool and plenty of privacy. Will miss sleeping at the sound of the waves.

Mehurorah is a beautiful hotel in a fantastic location. The staff are absolutely lovely. However we stayed in horizon sea view room for two nights and for two days our fridge did not get our drinks cold. All I wanted was to sit on balcony and have a cold beer! Numerous requests to fix fridge, yes came 3 times and still not working, so next day new fridge was installed, waited for 4 hours still not working. Requested ice bucket to put beer in and a small stainless steel bucket with lid delivered, one bottle at a time to get cold. I didn’t want to pay 900k Indo to have a beer ! Just wanted to relax, sit on balcony! never happened. Aircon kept cutting out, wifi cutting out, tv cutting out. We have stayed here before and no problem with anything. There is a lack of communication and also follow up service at this 5 star hotel. Management should be onto such issues straight away, eg change room straight away or offer large bucket of ice to keep beers cold, I should not have had to chase up these issues for two days! This hotel is 4 years old and it’s starting to show. Our friends stayed here as well they had exactly same issues as us and they spoke to management but nothing was done to resolve this problem for them either. Only after insistence from myself did they try to offer a solution eg change rooms, which we did on second day, fridge better yes but a noisier room with extremely bad smell in bathroom, which was explained to management and they did come and spray smelly stuff to rectify. Same smell in morning. We are very seasoned travellers and extremely happy to pay top dollar for a hotel BUT we want amenities to be working and not have to chase up staff all day to fix what should have been working. Extremely disappointed and has wrecked my two days experience in Labuan Bajo. I believe as Labuan bajo is a transit point to Komodo islands people only stay a couple of nights so these issues get overlooked. Not acceptable for a 5 star hotel!

Beautiful hotel and rooms. The lobby and room views are amazing. They organize a free snorkeling trip at a nearby beach. Staff are super friendly and lovely. Just be prepared that service can be a bit slow at breakfast. Coffee and eggs sometimes need several reminders. Some staff English is not so good but they try hard. So pls be patient and understanding I needed medical attention ( luckily not serious) but a call in doctor and medication took several hours. The hotel was very apologetic and tried their best to help. Overall Labuan Bajo is a slow service town so expect to be just chill and take things easy. Overall enjoyed our stay at this hotel very much and would highly recommend it. Beautiful sunset !

I love the style of this resort, very beautiful and nicely done. The garden looks great and well maintained. Food is delicious, we enjoyed both breakfast and dinner. The private beach is ok, not particularly suitable for water activities. But the pool is nice. Staff are friendly. Overall great experience. I would choose this one again if I come back.

Really enjoyed the stay and would definitely recommend to friend or visit again if I ever visit KOMODO again. The staffs are cheerful, the rooms are nice, the food is not bad. We were luck to stay during the New Year Eve and there are a special celebration dinner with live band and firework, which is really a memorable experience. The beach is ok, you can go further and heard there is a chance to see turtles, however recently it is jelly fish season so we didnt snokel for long, but overally very happy about the stay.

Best hotel in labuan bajo. Great view. Have private beach and aciltivity such as snorkeling. Paddle board. Canoeing. Dinner with unbelievable amazing sunset view. The room has excellent vibe and the smell of aromatherapy scent was great. It was unforgettable moment we had in Plataran komodo