The location is recommended, nearby the Central Station. Spacious for a standard room. For standard room is there no outlet available so it was difficult if you want to curl or iron your hair. When I checked in the room looked clean but the toilet was not cleaned the was still urine in the toilet and drops of urine on the toilet seat so I called the reception and they sent somebody to get it cleaned. Staff are friendly.
EXCELLENT location and SUPER staff at reception. The rooms are of a good size, TV with all the channels you need, coffee & tea facility and clean bed and bathlinen - there is also nice shampoo, conditioner, soap and body lotion in the en-suite bathroom. The only two things that could make it even better are: put a fridge in the room
OR invest in an ice machine and, have the rooms cleaned before 3pm (mine was cleaned at 5 pm when i returned from a whole day’s work and had to wait) OR recruit more cleaners. By all means, I’ll return and thank you for a great stay.
The room decoration facilities are a bit old, no free drinking water is provided, but the location is very good. The hotel is opposite the church (pictured), next to the supermarket, and surrounded by many restaurants.
My stay at this hotel was absolutely wonderful. The hotel is beautiful, clean, and very peaceful, which made it a perfect place to relax after a long day of exploring the city. One of the best things about this hotel is its location. It is situated very close to Antwerp Central Station, which makes transportation extremely convenient, especially if you are arriving by train or planning to travel around Belgium.
The surrounding area is calm, safe, and very pleasant to walk around. Within just a short walk, you can find many lovely streets, shops, restaurants, and cafés. I also loved that it is close to Antwerp Zoo, which is one of the oldest zoos in Europe and definitely worth visiting. The neighborhood has a very charming atmosphere, and simply walking around the area felt like part of the experience.
The hotel itself was very comfortable and well maintained. The room was neat, nicely arranged, and provided a relaxing environment after a busy day in the city. The overall ambiance of the hotel felt quiet and welcoming, which made my stay even more enjoyable.
The only small thing that could be improved is the heating. It would have been even better if the room heater could make the room warmer, especially during colder weather. Aside from that, everything else about my stay was great.
Overall, I truly enjoyed my stay and would definitely recommend this hotel to anyone visiting Antwerp. The combination of the excellent location, peaceful environment, and comfortable rooms makes it a great place to stay while exploring the city.
The room was great, very spacious, and the shower was excellent. The only downside was that the hallway had a strange smell. It's very close to the main train station.
The breakfast was fantastic with a wide variety of choices, really enjoyed it. I would definitely consider staying here again.
Overall, it was very good, but the toilet bowls in the apartment we stayed in were an eyesaw and needed changing. So, I'm not sure how the cleaning is done for the bowls to be in that state. Gluten-free is not understood. My wife was given gluten-free bread the first day, she asked the following day, and she was told it was on the same tray with the gluten bread. This shouldn't be the case as this is a clear cross contamination in which any presence of gluten is harmful to her. This was poor costumer care.
1. When I entered the restaurant, there were still open glass beer bottles in the refrigerator.
2. Five days into my stay, I reminded them but they didn’t take it.
3. I am not very willing to answer customer service calls. I often can't be contacted when I need something.
4. The quality of the hair dryer is not high
5. The sink is prone to water accumulation
6. The ceiling light has spider silk
The rest of the accommodation is quite comfortable and the environment is good
Great hotel, but the cleaning is very poor. They come by every time at a time when you are often in the room and then do not clean anything. They also refill the coffee/sugar/creamer poorly and you have to ask for this every time if you stay longer.
It is best to park nearby, since it is quite expensive to park there. You can easily stop in front of the hotel to load and unload stuff.
The hotel is very central and a short walk from the main station and street filled with restaurants and bars! We enjoyed staying here so much , we extended our stay! The hotel is nice and clean and has the necessary amenities. It is a short walk to the historical old town.
Stay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat.
The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK!
Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus.
Very Good
57 reviews
8.5/10
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MYR 326
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GGuest UserGreat hotel, but the cleaning is very poor. They come by every time at a time when you are often in the room and then do not clean anything. They also refill the coffee/sugar/creamer poorly and you have to ask for this every time if you stay longer.
It is best to park nearby, since it is quite expensive to park there. You can easily stop in front of the hotel to load and unload stuff.
AAnonymous UserMy stay at this hotel was absolutely wonderful. The hotel is beautiful, clean, and very peaceful, which made it a perfect place to relax after a long day of exploring the city. One of the best things about this hotel is its location. It is situated very close to Antwerp Central Station, which makes transportation extremely convenient, especially if you are arriving by train or planning to travel around Belgium.
The surrounding area is calm, safe, and very pleasant to walk around. Within just a short walk, you can find many lovely streets, shops, restaurants, and cafés. I also loved that it is close to Antwerp Zoo, which is one of the oldest zoos in Europe and definitely worth visiting. The neighborhood has a very charming atmosphere, and simply walking around the area felt like part of the experience.
The hotel itself was very comfortable and well maintained. The room was neat, nicely arranged, and provided a relaxing environment after a busy day in the city. The overall ambiance of the hotel felt quiet and welcoming, which made my stay even more enjoyable.
The only small thing that could be improved is the heating. It would have been even better if the room heater could make the room warmer, especially during colder weather. Aside from that, everything else about my stay was great.
Overall, I truly enjoyed my stay and would definitely recommend this hotel to anyone visiting Antwerp. The combination of the excellent location, peaceful environment, and comfortable rooms makes it a great place to stay while exploring the city.
MM48621****The room was great, very spacious, and the shower was excellent. The only downside was that the hallway had a strange smell. It's very close to the main train station.
The breakfast was fantastic with a wide variety of choices, really enjoyed it. I would definitely consider staying here again.
GGuest UserOverall, it was very good, but the toilet bowls in the apartment we stayed in were an eyesaw and needed changing. So, I'm not sure how the cleaning is done for the bowls to be in that state. Gluten-free is not understood. My wife was given gluten-free bread the first day, she asked the following day, and she was told it was on the same tray with the gluten bread. This shouldn't be the case as this is a clear cross contamination in which any presence of gluten is harmful to her. This was poor costumer care.
EEgor KrombergI had a mixed experience at Moxy Antwerp. On the positive side, the breakfast was really good, with a nice variety and quality. The location is also convenient: you can reach the city center in about 30 minutes on foot or 10–15 minutes by tram, and the largest museum is just a 5–10 minute walk away. There’s also a grocery store nearby that’s open on Sundays, which is very handy.
However, there were several downsides. The check-in process was slow - staff needed to verify something, and I had to wait in the lobby with my 5-year-old child instead of going straight to the room. The “welcome drink” was disappointing: after we had already chosen cocktails, we were told we could only pick from a single limited option. It felt misleading and poorly communicated.
Cleanliness was also an issue. There was a dirty table in the room, stains on the bathroom walls, and the room had an unpleasant smell - possibly due to pets being allowed, which raises the question of why carpet is used at all.
Overall, while the location and breakfast are strong points, the service and cleanliness need significant improvement.
JJ TripThe location was excellent — very convenient and close to everything we needed. However, our stay was affected by a few issues. The soundproofing of the room was poor; we were woken up around 6 a.m. by the clattering of dishes and cleaning noises from outside. It was difficult to rest properly.
Additionally, there were a lot of fruit flies in the room, constantly flying around, which was very bothersome and affected the quality of our stay. I hope the hotel can improve on these issues — otherwise, it’s a real pity given the great location.
LLuuk OrlandoStay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat.
The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK!
Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus.
GGuest UserEXCELLENT location and SUPER staff at reception. The rooms are of a good size, TV with all the channels you need, coffee & tea facility and clean bed and bathlinen - there is also nice shampoo, conditioner, soap and body lotion in the en-suite bathroom. The only two things that could make it even better are: put a fridge in the room
OR invest in an ice machine and, have the rooms cleaned before 3pm (mine was cleaned at 5 pm when i returned from a whole day’s work and had to wait) OR recruit more cleaners. By all means, I’ll return and thank you for a great stay.
GGuest UserDe locatie nabij het station in Turnhout naast het spoor gaf ons eerst twijfels, maar het geluid van de voorbij rijdende trein is nauwlijks hoorbaar. Heerlijk geslapen. Het ontbijt was zeer uitgebreid, er was ruime keuze.