Here’s an example review for Valo Hotel:
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I recently stayed at Valo Hotel and was thoroughly impressed with the experience. The hotel strikes a perfect balance between modern design and cozy comfort. The rooms were impeccably clean, well-designed, and equipped with everything I needed for a relaxing stay. I particularly loved the smart layout, which maximized the space without compromising comfort.
The staff were friendly, attentive, and always ready to assist with any queries or special requests. The location was also a big plus—conveniently situated close to key attractions, public transport, and great dining options.
One standout feature was the wellness area. The sauna and fitness facilities were top-notch, offering the perfect way to unwind after a long day. The breakfast buffet was equally impressive, with a wide variety of fresh and delicious options catering to different tastes and dietary preferences.
Overall, Valo Hotel provided an excellent stay that exceeded my expectations. Whether you're traveling for business or leisure, I highly recommend it for its quality service, comfortable ambiance, and great amenities. I’m already looking forward to my next visit!
Because it is close to the pier where I disembarked, because it is also close to the Finnish bath I am going to, so choose this hotel near the pier!
The room was small, the bathroom was not big, I wanted to say that there was only two nights when I checked in, and I didn't need to clean it up. As a result, I hung up the sign for cleaning before going out the next morning. No one paid attention to me. The room was not cleaned in the end. A little disappointed.
Breakfast is very rich.
Hotels in Uusimaa100% of visitors choose this area
GGuest User2025.06.14
The room we were assigned does not have a window. So, no natural light nor air. It has a huge column in the middle (1 meter of diameter), reducing the free movement in it. Very uncomfortable. In addition, there was no television, but a beamer with a big screen (no instructions to use available). All in all, the bedroom was clean but far from the standards one expects in this type of 4-star hotels. We arrived very late at night for the check-in at the reception and we were not asked or informed about these room conditions. We did not request the change of room as it was so late and we were tired after a very long trip.
The breakfast was amazing! In the restaurant I was sad to see they only had one server in the restaurant she seemed to be working very hard but it took a long time to get our bill. I’d like to see them utilise the outdoor area more because it’s very nice. The front desk were very attentive
I’m so glad I chose this hotel in the last minute. The staff are very friendly, the room is clean, new and fresh; and the bed and pillows are very comfy. They have extensive range of breakfast, even gluten free and dairy free smoothies. Sauna is super nice and clean, and free! But what surprised me the most (very nice surprise) is they have the mini shower/bidet in the toilet 👍😀
This is a really 5 Stars Hotel in the heart of Helsinki.
The infrastructure, the amenities, the services are impeccable from check-in to check-out and everything in between. Doormen are courteous and friendly. The Housekeepers are friendly, meticulous and polite.
The Gym is one of the best in the hotel industry. It is so well equipped for all muscle groups you wish to work on.
When one of my friend’s room and some issues, it was immediately remedied and service recovery was swift and effective.
Our rooms were actually extended and drinks grated gratis to wow us. I must say Willem Hagedoorn (the Deputy Hotel Manager) was really generous!
All 5 of us were very impressed by the high quality customer service and first class hospitality standard of NH Collection - we were delighted!
I even got a Birthday surprise from the Guest Relations Manager. Cheers!
Excellent location and right next to a large mall / train station, one stop away from city centre. Very clean rooms and friendly staff. Excellent buffet breakfast!
Executive club room is on 9 floor, very quiet area. The is cozy and superior clean. We lived there for a week and really enjoyed every thing. Especially the house keeper, Auwan, is very nice and professional person. He is always smiling and kind when we meet him. We are pretty much sure that his work in quality is the best that we have ever experienced. Highly recommend this hotel with great management.
It's quite convenient to take the tram from the station. If you're staying in Helsinki for a few days, you might consider getting a one-day or multi-day pass, as it's more cost-effective. A single ticket is valid for 80 minutes, allowing you to take various buses or trams within that period. The hotel is also next to a small bay with decent views.
The area around the hotel seemed to be more of a business district with many companies, rather than a tourist spot. It's a bit of a distance from the city center, but it's within walking distance to the subway, and only one stop away from Kamppi, the city's central hub. You can enjoy sea views right from your bed; the beautiful scenery from the window was the biggest highlight of our trip and the main reason we kept extending our stay.
The only downside was the housekeeping, which was quite disappointing. Even though we extended our stay, a thorough daily cleaning should still be expected, shouldn't it? There were coffee stains on the mugs, dirty spoons weren't replaced, and even urine stains on the toilet seat...
Despite these issues, the value for money was still quite high. Helsinki truly stands out as the Nordic capital offering the best value for hotels, and I believe this hotel's excellent value significantly boosted my overall impression of the city.
Great
125 reviews
9.2/10
Price from
SGD 99
per night
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9.2/10
Great
HheidiOverall, my recent stay with Bob W was disappointing.
I booked the 4-person penthouse room primarily for the use of the sauna on my last day of the trip.
Firstly, pin code provided was only valid for door access to the stairs, not door to the elevator side at night. This became a significant inconvenience, especially for a female traveler like myself who arrived at night after a tiring flight. Having to carry a 20kg luggage and a 10kg carry-on up five flights of stairs was both physically demanding and frustrating. Clear arrangements on how to access the elevator at night should have been considered for guest.
Secondly, check-in process was not clearly communicated, causing panic upon arrival. Unfortunately, I had to seek help from customer service on a third-party booking site and reach out via email to obtain a check-in link, which added unnecessary stress and confusion.
Furthermore, instruction for turning on the sauna were unclear, and I was unable to enjoy it until the next morning at 8am, just few hours before my checkout time. I had specifically chosen the penthouse room with the sauna for a relaxing and enjoyable experience. due to the lack of clear instructions, and had to seek assistance to figure out how to operate it properly, which ate into the limited time I had available to enjoy the amenity.
In conclusion, my stay with Bob W fell short of my expectations. The limited time to enjoy the amenities, issues during the check-in process and accessing the elevator, made for a less than satisfactory experience. I hope that Bob W seriously takes feedback into consideration and makes the necessary improvements to ensure a more enjoyable stay for travelers in the future. Thank you
FFeiyuDirectly opposite the hotel is a small, quiet park. The location is excellent, being very close to the city center, port, and subway, which makes getting around incredibly convenient. There's also a great coffee shop just a short walk downstairs. Overall, I really liked my stay. The only minor point is that there was no kettle in the room for boiling water, and I had to ask for one. I'd suggest the hotel consider proactively providing kettles, especially for Asian guests, and Chinese visitors in particular, as it's a common preference.
YYee11Stayed at Scandic Helsinki Aviapolis, a convenient airport hotel near Helsinki-Vantaa Airport. Overall, it was a good stay, ideal for transit travelers and short visits.
The hotel is just a few minutes from the airport, with a free shuttle service running every 20–30 minutes. It is also within walking distance of Aviapolis train station (about 15 minutes), making it easy to reach Helsinki city center. A major plus is the Jumbo Shopping Mall nearby, offering a variety of restaurants, shops, and a grocery store—perfect for those needing last-minute essentials or an alternative dining option.
The room was clean, modern, and functional, featuring comfortable bedding, a work desk, and a well-maintained bathroom with a walk-in shower and essential toiletries.
The breakfast buffet starts at 6 AM, offering a great selection of fresh bread, cold cuts, hot dishes, and Finnish specialties. For those with super early flights, a light breakfast is available from 4 AM.
Due to time constraints - I briefly checked out the gym and sauna in the basement which appeared well-maintained.
The staff was friendly and efficient, making check-in and check-out smooth. The overall atmosphere is modern and practical, making it a great choice for travelers catching an early flight or needing a short, comfortable stay near the airport.
KKHAMINI CHANDRANHere’s an example review for Valo Hotel:
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I recently stayed at Valo Hotel and was thoroughly impressed with the experience. The hotel strikes a perfect balance between modern design and cozy comfort. The rooms were impeccably clean, well-designed, and equipped with everything I needed for a relaxing stay. I particularly loved the smart layout, which maximized the space without compromising comfort.
The staff were friendly, attentive, and always ready to assist with any queries or special requests. The location was also a big plus—conveniently situated close to key attractions, public transport, and great dining options.
One standout feature was the wellness area. The sauna and fitness facilities were top-notch, offering the perfect way to unwind after a long day. The breakfast buffet was equally impressive, with a wide variety of fresh and delicious options catering to different tastes and dietary preferences.
Overall, Valo Hotel provided an excellent stay that exceeded my expectations. Whether you're traveling for business or leisure, I highly recommend it for its quality service, comfortable ambiance, and great amenities. I’m already looking forward to my next visit!
WWataiyanghaonuanI am very interested in this kind of hotel design. This one should be a little old, with old house renovation, standard, all check-in is automated, absolutely no one will pay attention to you unless you strongly request personal service, the location is absolutely good. It is worth staying when you come to play.
DDennis 陈This is a really 5 Stars Hotel in the heart of Helsinki.
The infrastructure, the amenities, the services are impeccable from check-in to check-out and everything in between. Doormen are courteous and friendly. The Housekeepers are friendly, meticulous and polite.
The Gym is one of the best in the hotel industry. It is so well equipped for all muscle groups you wish to work on.
When one of my friend’s room and some issues, it was immediately remedied and service recovery was swift and effective.
Our rooms were actually extended and drinks grated gratis to wow us. I must say Willem Hagedoorn (the Deputy Hotel Manager) was really generous!
All 5 of us were very impressed by the high quality customer service and first class hospitality standard of NH Collection - we were delighted!
I even got a Birthday surprise from the Guest Relations Manager. Cheers!
GGuest UserThoroughly enjoyed my stay. The hotel is centrally located (walking distance from Kampii, train station, etc.), the room was spacious and well equipped, the service was impeccable and the breakfast buffet extensive. I also enjoyed the dinner, which was included in the room rate. Overall, very good value for money (compared to other hotels). Highly recommend.
PPing HooWe stayed at Scandic Grand Central Helsinki and loved its unbeatable location — it’s right next to the central train station, which is super convenient for travelers. The room was decent in size, and we really appreciated that the bathroom had a bidet, which was a nice touch. However, the cleanliness of the room could have been better, as it didn’t feel properly cleaned upon check-in. The biggest downside was the hotel’s accessibility — there’s no shortcut or direct access for guests to reach the train station, so we had to walk all the way around every time. Moreover, the main entrance doesn’t have a ramp, which made it very inconvenient for guests with strollers or heavy luggage. We had to take a side lift to get in, which was quite troublesome. Overall, great location but disappointing accessibility design.
VVon30Overall stay was ok. However room design was very weird. Bathroom floors were not heated which wasn’t great during the cold weather. Tried calling reception several times to request for an extra heater as the room heating wasn’t sufficient. Nobody answered and had to go down to reception to request for one. Funny thing is even the reception staff was not aware if it was available.
I have never been to a hotel where the staff at reception would answer me with “I don’t know” or I’m not sure, I need to check. Breakfast spread was good with many choices.
HHalf a century on the planet EarthThe location of this hotel is unbeatable. Just turn left out from the door of the restricted area. Walk along the passageway until you reach the lift and staircas leading down to the basement. The few minutes walk is all indoor, so you don't even need to hand carrying the water jacket with you. The first stop of the hotel is a self check-in iPad station. Yet, the actual check-in counter is in the bar next to it; which they called it a Barception. The room is tiny. It might be difficult for 2 persons to share their twins room. The bathroom is tiny, too. It might again be difficult for an adult man to take a shower in that diamond shape shower room (because one of the corners was cut to free up space). Only all in one shower and hair washing liquid is available.
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