i had a great stay in this hotel. i experienced a refreshing atmosphere. quite impressive architecture. a unique atmosphere. i recommend this hotel. but the only problem is the location. far from city center / tourist area
The hotel's location is pretty good; you can actually walk to most of the main attractions. There's also a rooftop where you can see different sights. The hotel lobby is very distinctive, and it includes a buffet breakfast with a wide selection. Even if you have an early flight the next day and can't make breakfast, the front desk staff are very thoughtful and will arrange sandwiches and drinks for you. On the downside, the sauna's operating hours are from 5 PM to 9 PM, which often means we're not in the hotel and can't use it.
Hotels in Uusimaa100% of visitors choose this area
GGuest User2025.06.14
The room we were assigned does not have a window. So, no natural light nor air. It has a huge column in the middle (1 meter of diameter), reducing the free movement in it. Very uncomfortable. In addition, there was no television, but a beamer with a big screen (no instructions to use available). All in all, the bedroom was clean but far from the standards one expects in this type of 4-star hotels. We arrived very late at night for the check-in at the reception and we were not asked or informed about these room conditions. We did not request the change of room as it was so late and we were tired after a very long trip.
The breakfast was amazing! In the restaurant I was sad to see they only had one server in the restaurant she seemed to be working very hard but it took a long time to get our bill. I’d like to see them utilise the outdoor area more because it’s very nice. The front desk were very attentive
I’m so glad I chose this hotel in the last minute. The staff are very friendly, the room is clean, new and fresh; and the bed and pillows are very comfy. They have extensive range of breakfast, even gluten free and dairy free smoothies. Sauna is super nice and clean, and free! But what surprised me the most (very nice surprise) is they have the mini shower/bidet in the toilet 👍😀
Our experience wasn't off to a good start, dealing with Jason when dropping our bags in the morning. He was borderline ******, assuming we were with the other Asian groups, making presumptions about our requests, and had difficulties understanding our requests on arranging for early to-go breakfast boxes.
But everything else during our stay was perfect hence the 5 stars. Everyone else we dealt with, including the house keepers, restaurant staff and cleaners were all great - very helpful and friendly.
The hotel is strategically located right next to the Central railway station.
The room itself was large and clean and beautifully decorated. We also tried out the facilities including sauna and cold plunge (a Finnish culture), which were top notch. The gym was also world class and properly better equipped than some other commercial gyms out there.
The other highlight was the breakfast. So many options even for vegetarians like us, all allergens clearly labelled.
I highly recommend this hotel to anyone who's ever in Helsinki.
This is the best hotel I have ever stayed in, no doubt about it.
When checking in, the front desk patiently and carefully informed us one by one, and I checked in an hour in advance and it went smoothly.
There was a very fragrant tea for breakfast. I asked the waiter which one it was, and she spent more than ten minutes to help me find the tea.
The hotel in Finland is comfortable and relaxing.
The room was clean and tidy, nothing fancy but perfectly adequate, and housekeeping was very diligent every day! The breakfast spread was quite generous, mainly Western-style, with fewer Chinese options. Getting around was quite convenient; taxi drivers generally knew the location well. If you're sightseeing, you can pretty much cover everything on foot within a day.
The hotel room is nice. The bathroom is comfortable, and the location is good. The room is clean, with good cups and a kettle, so you can have tea or coffee in the room, which is convenient. The hotel is located near the Gulf of Finland, offering a beautiful view. The restaurant is standard, the menu is ordinary — I would expect better for a hotel of this scale. Overall, it’s good 😊
I had an amazing stay on this hotel. The room is awesome and will most likely book this again when the price is reasonable relative to its competitors around the area.
Great
125 reviews
9.2/10
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9.3/10
Great
HheidiOverall, my recent stay with Bob W was disappointing.
I booked the 4-person penthouse room primarily for the use of the sauna on my last day of the trip.
Firstly, pin code provided was only valid for door access to the stairs, not door to the elevator side at night. This became a significant inconvenience, especially for a female traveler like myself who arrived at night after a tiring flight. Having to carry a 20kg luggage and a 10kg carry-on up five flights of stairs was both physically demanding and frustrating. Clear arrangements on how to access the elevator at night should have been considered for guest.
Secondly, check-in process was not clearly communicated, causing panic upon arrival. Unfortunately, I had to seek help from customer service on a third-party booking site and reach out via email to obtain a check-in link, which added unnecessary stress and confusion.
Furthermore, instruction for turning on the sauna were unclear, and I was unable to enjoy it until the next morning at 8am, just few hours before my checkout time. I had specifically chosen the penthouse room with the sauna for a relaxing and enjoyable experience. due to the lack of clear instructions, and had to seek assistance to figure out how to operate it properly, which ate into the limited time I had available to enjoy the amenity.
In conclusion, my stay with Bob W fell short of my expectations. The limited time to enjoy the amenities, issues during the check-in process and accessing the elevator, made for a less than satisfactory experience. I hope that Bob W seriously takes feedback into consideration and makes the necessary improvements to ensure a more enjoyable stay for travelers in the future. Thank you
FFeiyuDirectly opposite the hotel is a small, quiet park. The location is excellent, being very close to the city center, port, and subway, which makes getting around incredibly convenient. There's also a great coffee shop just a short walk downstairs. Overall, I really liked my stay. The only minor point is that there was no kettle in the room for boiling water, and I had to ask for one. I'd suggest the hotel consider proactively providing kettles, especially for Asian guests, and Chinese visitors in particular, as it's a common preference.
AAr JayIt has bidet!!! 10/10. First time to see one in EU.
Perfect location just right outside of the hotel is a tram stop. It has a grand lobby with a nice overlooking of a Town Square which is good for People Watching. Room is clean and spacious. I was able to checkin early at 12pm.
My only complaint is the pillow. It’s too ‘bloated’ and not comfortable for sleeping. So I used the duvet of my other bed (being in a Twind Bed Room) as my pillow. The handwash container was empty. But the shower is nice. Strong waterflow.
GGuest UserThe room is large and there is a simple kitchen where you can buy something to eat yourself, which is convenient for tourists who don't want to eat outside. If the gout environment is better, it will be perfect.
JJohn David Villadolid (David V.)i had a great stay in this hotel. i experienced a refreshing atmosphere. quite impressive architecture. a unique atmosphere. i recommend this hotel. but the only problem is the location. far from city center / tourist area
GGuest UserBy far, one of my favorite hotel in the world. It was well equipped with everything you need and it feels like home. Location is a sweet spot of central, 10 mins walk to the wheel and Harbour.
Room was clean and easy check in and out. Lobby has board games for entertainment.
AAnonymous UserOur experience wasn't off to a good start, dealing with Jason when dropping our bags in the morning. He was borderline ******, assuming we were with the other Asian groups, making presumptions about our requests, and had difficulties understanding our requests on arranging for early to-go breakfast boxes.
But everything else during our stay was perfect hence the 5 stars. Everyone else we dealt with, including the house keepers, restaurant staff and cleaners were all great - very helpful and friendly.
The hotel is strategically located right next to the Central railway station.
The room itself was large and clean and beautifully decorated. We also tried out the facilities including sauna and cold plunge (a Finnish culture), which were top notch. The gym was also world class and properly better equipped than some other commercial gyms out there.
The other highlight was the breakfast. So many options even for vegetarians like us, all allergens clearly labelled.
I highly recommend this hotel to anyone who's ever in Helsinki.
GGuest UserThe breakfast was amazing! In the restaurant I was sad to see they only had one server in the restaurant she seemed to be working very hard but it took a long time to get our bill. I’d like to see them utilise the outdoor area more because it’s very nice. The front desk were very attentive
GGuest UserThoroughly enjoyed my stay. The hotel is centrally located (walking distance from Kampii, train station, etc.), the room was spacious and well equipped, the service was impeccable and the breakfast buffet extensive. I also enjoyed the dinner, which was included in the room rate. Overall, very good value for money (compared to other hotels). Highly recommend.
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