4-Star Hotels in South Sumatra, Indonesia

Quite a good hotel, spacious and comfortable, suitable for a large family.

Friendly staff, strategic hotel location, good air conditioning, and clean rooms. The housekeeping team is incredibly efficient – they even folded my clothes before I had a chance to! And when I temporarily left my belongings in the hallway, they were neatly tidied away by the time I returned. 🤭👍 Other staff services were also great; they took plenty of photos when I asked for help. Hehe, love it! ❤️

Really good hotel. Clean and comfortable rooms, polite staff, and a nice overall experience. Would stay again.

This hotel has so much potential. Some parts require some renovations to make it look more presentable and not too outdated. But the staffs were nice and helpful. Price and location also the best. Many available must-eat food nearby.

Booked from Trip is cheaper than booking directly from hotel. We got problems initially but the management solved it quickly. Staff are friendly, particularly Mr Febri and few staff from the housekeeping. Room was clean. Amenities are standard. There is no hairdryer, you need to request it. It’s previously named Grand Zuri. However, it’s still well maintained. Even though some moulds are seen in the bathroom. Breakfast is standard, nothing fancy. Perhaps eat local foods are cheaper and nicer. Bought hot Americano and Cappuccino, they were good!!

I stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.

I was very satisfied with my stay here, especially since I was traveling with sick parents. Their service was incredibly fast in helping us check in, and they even provided a wheelchair. The hotel's service was outstanding, and the room and all facilities were excellent. The breakfast had a great variety and everything was delicious. The pool view was also very nice. Thank you to the hotel staff who helped make the check-in process smooth and easy.

A very clean hotel located near the airport. I stayed here to escape the hustle and bustle of Palembang, and it was great! The breakfast was delicious, mainly Indonesian food. I also had dinner, and everything was tasty! Most importantly, they had beer, which was a huge plus! The hotel had a lot of families, so I wasn't really able to relax by the pool. The room was very spacious!

Great service from all the staff from front desk to the restaurant and housekeeping. Located just along the main road where there’s a plenty of eateries in the area. There’s even a pool and small gym, and breakfast buffet spread was a good variety. Highly recommended!

Good food, but room towel and bed sheet/cover were not good enough. It will be better to change the towel and bed sheet when it tore or the color change