4-Star Hotels in North Sumatra, Indonesia

1st time staying there.. Like the location.. near to Berastagi Supermarket and eatery. Security was top notch. Love the Blue Bird taxi standby .... Front desk is very professional.. Cleanliness of Housekeeping is good and efficient Facility is decent, room for improvement on keeping and maintain the place... Only upset during the stay was the restaurant... Service not top notch to brand name.. Opted for the pre dawn / Sahur breakfast... Very much disappointment on selection, quantity and quality. Top up very late.. n the egg station.. need to let the staff go for training..

Nice hotel. But I think its not a value buy. should be cheaper for the kind of what they can offer.

1st time staying at this hotel for 4 nights. None to complain about, very good (10/10) in my judgements, including breakfast, gym, hot pool, etc. room size is very big. I don't mind to recommend any one and on my next trip to Medan, I ll most certainly book this hotel if the nightly rate is compatible.

It's an old place. I stay here every time I come. It's very convenient for shopping and dining.

Feeling comfortable and satisfied when traveling to your own village feels like your own home.

Second time I have been staying in this hotel and I totally recommend it. The staff at the reception, Mr. Rio was really friendly and professional. He arranged a shuttle bus for us for a smooth transfer the next morning to the airport. The breakfast has lots of tasty choices. Also for dinner the atmosphere at the restaurant is really nice and tropical with a nice terrasse outside by the pool. That hotel is only 10min away by free shuttle bus from the airport. The rooms are spacious and clean. I totally love it.

It is a pleasant and beautiful resort.Picturesque environment, a good stay for family and children. Food are varieties and scrumptious. Staffs are friendly and helpful. It is a senior friendly place. Toilet is clean.

Are we sure this is a 5 star hotel? Service was good, staff are friendly. Location is ok. Rooms need a bit of maintenance. The air con is TOO loud, particularly noticeable at night. No earplugs, no sleep! And connecting rooms are a nightmare if your neighbour wants to be loud all night. With so many rooms why would they allocate adjoining before normal? We had to change room after the first night. Hotel is OK overall

It is nice central location. Breakfast is OK but I would appreciate if they would be to sign in English as well next to the train station to the airport in Central Mall area very good location. Nice helpful stuff I would suggest to stay here.

This was my 6th nights stay with separate subsequent bookings due to unknown situation of our mum's conditions who was in nearby hospital. Everything of this hotel was good and convenient, especially the staffs. Not using the other facilities in the hotel at all apart from sleeping and breakfast.