Traveling for work.
The bedsheet and blanket makes me feel itchy.
cockroach in the room.
No toothbrush kit provided.
The chair has a big white patch as if someone had a great time on it.
Didn’t sleep well that night ruined my next work day with important meetings
The room itself is nice, but there are several issues that significantly affected our stay. The blanket was quite thin, bed very low, and the location is difficult to find using Google Maps. What should have been a 10-minute drive took us around 40 minutes due to navigation issues, and the car park was also hard to locate.
The lobby has water on floor, no cleaner and maintenance, my daughter slipped and fell when we arrived.
The biggest concern was the lift. It is extremely slow, stops at every floor, and has poor ventilation. It took about 15 minutes just to go from level 36 to B3, which is unacceptable.
Overall, due to these inconveniences, I would not return.
Overall, it was a pleasant stay.
The location is very convenient; it's easy to get a taxi, and they arrive quickly, which is crucial in Malaysia. There's direct access to IOI City Mall, making dining very convenient as the mall has everything you need. The surrounding area is also quite lovely and peaceful.
The cleanliness was excellent; the room was spotless.
The only minor downside might be that the room is a bit small. You can still open a large suitcase, but it's a tight squeeze. Compared to other Moxy hotels in different cities, the interior design here feels less like a Moxy and is also quite narrow. However, the facilities are decent.
Everything was good but only 1 guy at the front desk again making check in take some time. Did put a note to give me room near to lift but the other way round happen. Deposit of rm200 was too much and it will take 14 days to credit back to the credit card.
Overall, it's a really good hotel with a very affordable price. The breakfast was plentiful and delicious, and the room was clean and well-maintained. I'd definitely recommend it.
This is my second time stay in this hotel in just two months. Although the room is a bit small, but it is very new and clean. The location is good since there are many eating places nearby. Got swimming pool and gym. Parking also easy during off office hour and day time just can park inside the hotel for RM5. Wifi also quite stable as i can did my work without interrupt.
Booked for 3 people - 2 rooms with breakfast using app, but staff at counter told me I paid for breakfast for 6 people. Advised me to book rooms separately so that I don't pay extra. Cannot refund bcoz paid thru app.
Aircon for one room not working. Temp 16 degrees but feel warm air. 😢😕 Shower only had hot water. Mother cannot shower properly, water too hot. Maintenance came, and said aircon spoilt. I just mentioned shower, he said too hot yah? Change room at 11pm. Even in the new room, maintenance had to wash aircon filters to make it cooler.
I feel management need to check the rooms before assigning to guests.
It is quite confusing to find the location when I pin ”Mossaz suite”. You need to find Empire City then it is easier to find the stay.
The lift waiting is long and required a lot of patience 😐.
The check-in and check-out is smooth and fast.
When I arrived, there was a trash in front of the door and only have 1 towel. But then, I informed the receptionist, the action is fast to clean up and provide us the towel.
The pool is big and good. Have a nice view also.
Overall is good but appreciate if the lift issue can be improve 🫡
Hotel near Klia/Sepang,Sepang100% of visitors choose this area
GGan Yung Chyan2026.04.20
On Level 2 where Gateway@KLIA2 Mall is at KLIA2, after noticing the Family Mart, turn left and go towards Car Park 4 (CP4). Press the button indicating CP3 where the KLIA2 Car Park Building B is. Upon reaching CP3, look for the arrow sign showing the direction towards Tune Hotel KLIA - KLIA2 and walk towards the hotel.
Tune Hotel KLIA - KLIA2 should be added to the list of plane-spotting sites in KLIA because at the entrance/exit of the hotel's Assembly Point leading to the hotel's public car park, I am able to spot planes from KLIA2 flying in the sky after takeoff or during their approach to KLIA2.
The Assembly Point is located towards the right after turning left from the hotel's public toilet on the ground floor. The public toilet is of a few seconds' walk after passing by the hotel's Makan Restaurant.
On the upper floor corridor balcony (fifth to sixth floors), it is possible to see aircraft depart / take off.
Hotel near Klia/Sepang,Sepang100% of visitors choose this area
GGuest User2026.03.26
Stayed for a night in Kuala Lumpur for a layover on the way to the Maldives. The hotel offers airport shuttle service, which was very convenient. The breakfast was quite good, and while the room wasn't huge, it was perfectly adequate. The pool, however, was exceptionally large.
Very Good
1138 reviews
8.7/10
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8,3/10
Very Good
This service apartment is in Empire City. Newly opened. Location is good as near to Petaling Jaya and it is easy to get Grab. The waiting area is B3. The studio unit is complete for a short stay with a basic kitchenette. There is a fridge but it wasn't connected to a power socket so it was not usable. For toiletries, there is only shower gel and shampoo. The shower area is next to the toilet bowl & there is no partition to separate them. The shower pressure is good. The towel is clean. The whole place is clean. The mattress is comfortable although a bit stiff and the pillows are comfy too. One pillow per pax. The whole place is full of high rise under development but it wasn't noisy. The building itself is 39 floors with 6 fast lifts. On Saturday, there was a crowd waiting for the lifts and the same when we checked out on Sunday. All 6 lifts serve all floors so those of us staying on the lower floors had to wait quite long to get a lift down during check out time. We had a few worried minutes when the lift wouldn't move down after it stopped at floor 5. Someone told us over the intercom to push the doors when they are closing so that the doors would be closed properly so two guys did that. The lift began moving down but due to the peak hour, it stopped at every floor & the two guys would have to help push the doors close every time as the doors were closing. This caused all us anxiety. I hope the management will look into the problems. I was told to contact the customer care through WhatsApp if I need help but they aren't helpful. The services management company, Flash unfortunately is offering guests money rewards if they give 5-star reviews meaning there will be fake 5-star reviews.
They were probably overbooked and upgraded us to the resort instead. The staff at the resort checked with us on our room choices and then upgraded us to a family room. The room was fantastic. I included breakfast in my stay so I had breakfast at the resort as well. It was awesome.
I had a wonderful stay at the Tune Hotel because of its strategic location just beside the airport especially convinence for those who take the mid night flights upon arrival. The staff were friendly, attentive and prompted to what the guests need. Furthermore the room is clean and comfortable, and the facilities are user friendly. Welcome drinks were served too. Thank you for making my stay pleasant and memorable. I look forward to returning soon and introduce to friends. Congrats!
Beautiful and good environment, suitable for family and any company events. Travel by own transportation are more convenient. Buffet breakfast are so delicious 😋
The bad: on the 2nd day of our 3 day stay, i went to eat breakfast at 8:20am. There was not much food left. I thought they will replenish. They didn't. The staff told me some 200 over had their breakfast and they finished the food. But I've paid for my breakfast during the booking. Trip.com should seek a refund from the hotel The good: the staff at the restaurant. She's very friendly and attentive. The chef at the egg station. He was kind and friendly to me. I've uploaded their pictures. This hotel is very near to the MRT station. Don't follow Google to guide you to the hotel. When u step out of the mrt, the hotel is right in front of your. U don't need to make a big turn like the Google directed. Google is wrong!! The breakfast for the 3 days are repetitive. So not worth. The fried rice is surprisingly good.
Hands down one of the best hotels in glenmarie. I have stayed here multiple times, I have nothing but superb reviews for them. comfortable and well-appointed room, everything was perfect. The staff were incredibly friendly and helpful, always going above and beyond to ensure a pleasant stay. Not the least the ambiance, cozy rest areas, great view, great front office and house keeping staffs, not to mention fantastic food. I am definitely coming back to the hotel in the near future, probably to do a full review with plenty of photos.
Very relaxing hotel resort. Big baby pool. Good for spending time with little kids ! Near airport. And have free shuttle bus service every hour. Airline transit in KL this hotel definitely the first choice 😎❤️✈️
Hotels look new, the room is very comfortable. There is a shopping mall adjacent to the hotel but there is nothing much to shop there, mostly an empty mall. Opposite the waterway, there are many eateries like Pizza Hut, Ayam Penyet, McD, Domino Pizza. The Onsen is chargeable even for hotel guests. Onsen is pretty small and nothing much facilities there.
We stayed at the Premium Quadruple Studio and it was absolutely breathtaking! The room was spotless, with super comfortable beds, a big TV, and excellent high-speed WiFi. The small kitchen area was a nice touch—perfect for preparing light meals like ramen. The bathroom was clean, spacious, and had reliable hot water, which made our stay even more comfortable. The entire studio felt roomy and well-designed, making it easy to relax after a long day of exploring. Reception was very easy to access, and we also loved that there’s a retail shop right on the ground floor with plenty of variety. Overall, we had a fantastic stay and are very satisfied—highly recommended for anyone looking for comfort, convenience, and a great travel experience!
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