4-Star Hotels in Zuid-Holland, Netherlands

The guy at the reception was rude. Because I'm vegan I ordered food from uber as their restaurant didn't have vegan options that I was sure about. The guy read on the food bag I ordered and asked me why do you eat plastic charge which was mentioned apart from my main dish by the restaurant.

So happy with the hotel. Location was ideal and had some great views of the surrounding area. Room was spacious as well as comfortable! This was way above my expectation. It seems the hotel has been recently renovated which enhanced the experience too

The hotel is in a very good location. It is very convenient to go shopping in the city. The staff at the counter are very friendly and smiling. There are many types of breakfast and the service is also very good. I have lived here for more than a week. The room and bathroom are very large. Although it is old decoration, it is very clean.

The location of the hotel is good, with a subway station downstairs. The front desk is very enthusiastic and has a good sense of service. The room is spacious, the lighting is good, and the bedding is comfortable to sleep on. However, the hotel facilities are a bit old, and the elevator door needs to be opened manually. The water in the shower room is hot and cold, and the sewer is a bit blocked, so the bathing experience is not good.

Front desk services commendable n breakfast good spread. Recommended by staff to Try the restaurant at the far end coastline where they served fresh seafood n beer. Great recommendation! Don’t miss it..

Clean and tidy with good breakfast. Not too far from the subway station. Good choice for leisure and business.

The layout of the room, the bed and the desk are a bit strange, and the shower in the bathroom has no curtain. However, the Dutch can't play by the rules. It's on the 91011th floor of a building. The 12th floor is the front desk, which is also the reception for the spa, but some rooms are not in the elevator location of the front desk. It's a bit difficult to find it by going to the 10th floor. The building is next to the train station, which is convenient for travel. Leiden is like a fairy tale kingdom, very unique. It's worth a visit.

I went there for Novotel, but I didn't expect it to be an INN room, and it's far from the city. There's only a gas station in the distance, and no commercial facilities. Three people stayed in one room, one of which was a sofa bed. The quilt was hard and heavy, and it was very stuffy without turning on the air conditioner. The highlight of the room was that there was an outdoor swimming pool outside the window, with a good view; there was a cloakroom where you could stack suitcases and sundries, which was very useful.

The staff is friendly, the room is fine, coffee and tea in the room, good beds, two chairs and a desk. I had asked if there was room for our bikes to be put in, and I had not received any answer, and there was no way to be put in the bikes at night. We set them out outside the hotel with three locks together, the next morning it was found that our bicycle bags with tools and repair material were opened and the stuff was thrown on the ground. Our experience in other hotels is that there is always a place to find for two bikes who are away next morning, think of a meeting room, storage room or the guest's own room.

The room is big and the breakfast is rich in variety. The front desk service is very good. I got wet because of the rain on the day of departure and asked the front desk whether I could delay the check-out by one hour. The front desk agreed very nicely. It was very heartwarming.