The guy at the reception was rude.
Because I'm vegan I ordered food from uber as their restaurant didn't have vegan options that I was sure about.
The guy read on the food bag I ordered and asked me why do you eat plastic charge which was mentioned apart from my main dish by the restaurant.
Hotel near Centrum,Hague75% of visitors choose this area
CCindyTsang2025.07.01
The location is exactly in the town city. Tram is only 1 min away, 2 tram stops away from the centraal station. Perfect location!
The breakfast is great, but without mushrooms and enough fresh fruit. Only bananas and chopped fruits for yoghurt were provided. I love having breakfast in the den. The environment facing the river and the road, and the jazz background music is so relaxing. I don’t like having my breakfast in my room or in the lobby.
Staffs are very friendly and helpful offering help in person about how to use the washing machines and the dryers.
Fitness room is tiny. Dumbbells increase by 2kg from 4kg. The seat of the machine for lap pull is not secure, so I didn’t use it.
In my conclusion, the service is excellent, and room is spacious and new. I would love to come back next time.
The hotel location was very nice beacause it was not far from the public transports and it was near spar.
Very clean but 3 stars for the amenities because we have seen a fridge in the hotel room photos but there was no fridge in the actual room!
This is such a nice hotel to stay no matter you are a business traveler, solo traveler or with a family. The lounge and workspace suit all these types and help you to relaxed! A very central location with walkable distance to the Rotterdam Centraal Station, The Market and the harbour side.
You will be surprised that they have a nice exercise area! Their breakfast is also nice for those who have tight schedule in the morning or simply wanna chill at the lounge.
If you are a person who cares for saving our planet or a design lover, you will love this hotel. USUAL cares about the impact of their building materials and daily products on the environment and do good job in recycling as well. You can tell from their interior design of their entire hotel. And it’s fun to find out how many “U” they hide in all the design details!
Have fun and enjoy your stay there like me!
The front desk staff is very nice. The room type was upgraded for free. Parking is free and very convenient. There is a 24-hour McDonald's nearby, which is also very convenient.
Hotel near Centrum,Hague75% of visitors choose this area
GGuest User2025.05.04
1. Excellent location, 500 meters from The Hague Railway Station, supermarkets, McDonald's, restaurants, bars downstairs. Next to the City Hall and Opera House.
2. The room facilities are simple and hygienic. I saw many dogs coming in and out (but I couldn't smell the dog smell). There were no toiletries, slippers, kettles, teacups, or drinking water. You can go to the restaurant bar on the first floor, where there is a water machine where you can get some for free. The service attitude is not bad.
3. Breakfast is basically bread, salad, eggs, pancakes, cakes, coffee, milk, juice, and yogurt. You can eat enough.
4. There is a tram track at the entrance of the hotel. Those who need to sleep should pay attention in advance.
The station is just a few minutes walk away. There is an open kitchen and laundry facilities on each floor. The TV can only watch local channels, it would be great if it is a smart TV :)
Very clean and provided with extra bed and cot. Very comfortable and location is middle of city centre and beach area.
Very Good
111 reviews
8.4/10
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8.9/10
Very Good
DD1336****Preparing for a cruise, the Nhow Rotterdam Hotel boasts an excellent location, right by the cruise terminal. This makes transportation incredibly convenient and getting around effortless. The front desk staff were warm and attentive. Rooms are spacious, spotlessly clean, and the bedding is very comfortable. A truly great choice!
RRaymond J GNice hotel, good location. We rented a suite for a combined business and pleasure trip. Hotel is rights above a supermarket. Be careful!! Supermarket delivery trucks keep you from sleeping at night. Also Internet connection not working. Strongly recommend to not stay here. At least not when you are expecting a good night sleep.....Only poor excuse was offered. Friendly staff, just noisy rooms. Stay away!
TTrivikramThe Location of the hotel is very good. It is located directly near Eendrachtsplein Metro Station. There are Terminals for check in which is convenient. You don't find a conventional reception as in other hotels (But still located directly next to the entrance door). The staff is very Helpful and Friendly. The rooms are neat and clean. The rooms at night are a bit loud as it is directly located on the crossroads/junction depending on the room allocated. Will definitely recommend it.
GGuest UserThis hotel’s winning points are the swimming pool, spa room and breakfast! The staff in the breakfast area are great. For the spa room, the first room given to us the sauna was not working so they needed to switch us to another room. We went from an amazing view to just looking over a roof of the building next to it. The manager in charge at that time said theyo have other available rooms that is similar with better view but we need to pay extra. It was a bit ironic. Nevertheless, we tried to enjoy the rest of our time there. It is isolated and a long walk from everything else so it is ideal for that kind of holiday. Best to take car and not public transport going there.
AAnonymous UserQuite a nice hotel that is very close to the flixbus bus stop. Water pressure and heater are great. The air condition gets quite cold but you can always ask the reception to adjust it. It's an old building so every sound made within the building is amplified. Apart from that it was a very good stay.
GGuest UserSmart hotel in a good location for exploring historical Gouda. Well-equipped and comfortable room - with kettles available (although not in the room as standard). Nice high pressure shower, good aircon, nice, quiet room. I didn't eat in the restaurant but it looked really nice. There was lots of rather strange, slightly unnerving artwork of people eating cheese... The artwork looked AI generated and overall felt cheap and at odds with the rest of the hotel's design.
The hotel made a show about being eco and 'environmental', however the bathroom cups were wrapped in plastic - this is completely needless (no one ever wraps the coffee cups in plastic!).
Worryingly, on check-in the receptionist insisted that I hadn't paid in advance and made me pay on the spot. When I later checked this I found that, as I thought, I HAD indeed paid in advance. To be fair, when I showed her evidence on my phone she immediately initiated a refund, but really - how can that be allowed to happen?? Surely it should all be on the hotel's system. If I hadn't spotted the mistake I would have paid twice. Not impressed!
LLuoluohebaobaoThe layout of the room, the bed and the desk are a bit strange, and the shower in the bathroom has no curtain. However, the Dutch can't play by the rules. It's on the 91011th floor of a building. The 12th floor is the front desk, which is also the reception for the spa, but some rooms are not in the elevator location of the front desk. It's a bit difficult to find it by going to the 10th floor. The building is next to the train station, which is convenient for travel. Leiden is like a fairy tale kingdom, very unique. It's worth a visit.
GGuest User1. Excellent location, 500 meters from The Hague Railway Station, supermarkets, McDonald's, restaurants, bars downstairs. Next to the City Hall and Opera House.
2. The room facilities are simple and hygienic. I saw many dogs coming in and out (but I couldn't smell the dog smell). There were no toiletries, slippers, kettles, teacups, or drinking water. You can go to the restaurant bar on the first floor, where there is a water machine where you can get some for free. The service attitude is not bad.
3. Breakfast is basically bread, salad, eggs, pancakes, cakes, coffee, milk, juice, and yogurt. You can eat enough.
4. There is a tram track at the entrance of the hotel. Those who need to sleep should pay attention in advance.
GGuest UserThis is such a nice hotel to stay no matter you are a business traveler, solo traveler or with a family. The lounge and workspace suit all these types and help you to relaxed! A very central location with walkable distance to the Rotterdam Centraal Station, The Market and the harbour side.
You will be surprised that they have a nice exercise area! Their breakfast is also nice for those who have tight schedule in the morning or simply wanna chill at the lounge.
If you are a person who cares for saving our planet or a design lover, you will love this hotel. USUAL cares about the impact of their building materials and daily products on the environment and do good job in recycling as well. You can tell from their interior design of their entire hotel. And it’s fun to find out how many “U” they hide in all the design details!
Have fun and enjoy your stay there like me!
CCindyTsangThe location is exactly in the town city. Tram is only 1 min away, 2 tram stops away from the centraal station. Perfect location!
The breakfast is great, but without mushrooms and enough fresh fruit. Only bananas and chopped fruits for yoghurt were provided. I love having breakfast in the den. The environment facing the river and the road, and the jazz background music is so relaxing. I don’t like having my breakfast in my room or in the lobby.
Staffs are very friendly and helpful offering help in person about how to use the washing machines and the dryers.
Fitness room is tiny. Dumbbells increase by 2kg from 4kg. The seat of the machine for lap pull is not secure, so I didn’t use it.
In my conclusion, the service is excellent, and room is spacious and new. I would love to come back next time.
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