Horrible customer service, no reply for a day.
Asked only to change dates of my stay nothing else.
I've changed travel tickets twice list 30 dollars on it Because they weren't answering I've booked another place for 2 days, claimed free cancelation three times it was rejected by Trip.com and still no answer from Noli so I canceled another stay lost on cancelation 70 Dollars and came to see what the property and people are working there. They have a camera everywhere but noone came to help me to check in even after messaging to Trip.com customer service, was able to reach them only by call after almost one hour of trying to check in. And the code they asking while checking in is different from your booking so think twice before choosing this place. -10
Horrible customer service.
The hotel is right at the entrance to the old town. Breakfasts are good. But I think it might be noisy in the summer; many restaurants open onto the courtyard. Earplugs are provided in the room.
Hotel near Old Town,Gdansk100% of visitors choose this area
JJohnO2025.06.18
Staying at The Radisson Gdansk was not just a trip—it was an experience. From the moment we stepped into the tranquil lobby scented with yuzu and cedar, we were immersed in elegance and refinement.
Our suite overlooked a canals. The hotel’s Michelin dinner was unforgettable, as was the traditional onsen spa experience.
Service was intuitive, discreet, and truly world-class. Every staff member treated us not as guests, but as honored visitors. This is more than just a luxury hotel—it’s where hospitality becomes art. Worth every yen.
Hotel near Old Town,Gdansk100% of visitors choose this area
GGuest User2025.09.19
Очень хорошее расположение отеля, недалеко от центрального вокзала… старый город - очень близко. Номер аккуратный, все есть необходимое. Была не большая проблема с заселением, но наверное больше по моей неопытности 🙂 при заселении высылают код доступа к номеру ( в день заселения)
В целом все понравилось, если приедем еще, с удовольствием остановимся здесь снова !
Hotel near Old Town,Gdansk100% of visitors choose this area
TTomasz Jan2025.03.29
Very clean and cozy apartment in the very center of Gdansk, literally right behind the Neptune Fountain, close to Długi Targ, quite a short walk to the Main Railway Station and to the Gdansk Śródmieście station. Clean room, bedroom and very comfortable bed. The sofa creaks a little but it is really comfortable. Clean bathroom and washing machine. Fully equipped kitchen, dishwasher, microwave, dishes, cutlery and water and coffee. Really worth it. I recommend.
The location is great, wellness and spa are included in the price. Parking was free for us at the hotel. Check-in could have been a bit friendlier, you had the feeling that they weren't looking forward to guests. In the spa, you should make sure that there are no children in the sauna area, as the entrance door also says 16+, just like you go into a steam sauna without clothes. Price/performance ratio is unbeatable, of course. Check-out, on the other hand, was very friendly.
Hotel near Old Town,Gdansk100% of visitors choose this area
GGuest User2025.06.01
The Hotel Grano in the old town of Danzig is presented as solid and reliable 4-Sterne-Haus – exactly what you expect from a hotel in this category. The location could be hardly better: in the heart of the charming old town, attractions, restaurants and shopping facilities are conveniently accessible by foot.
The hotel's equipment meets all the common standards: The rooms are modern, clean and well equipped with everything you need for a pleasant stay – comfortable beds, air conditioning, WiFi, a functional bathroom and a small desk. The interior is tasteful without acting excessively luxurious. Specially highlighted is the friendly and helpful staff. From the reception to the breakfast service we were always treated in advance and professionally. The check-in was smoothly, and smaller concerns were also resolved quickly and without complications.
A plus point is the hotel's own pool, which offers a pleasant relaxation after a day of visits. There is also a small wellness area, which is more appropriate than particularly impressive.
Hotel near Old Town,Gdansk100% of visitors choose this area
GGuest User2024.09.07
The hotel is in an excellent location, right in the center and very quiet. The suite is more suitable for a family of three and has a small terrace, but the view outside the terrace is very ordinary. Still highly recommended
The location of the hotel on the busy road and next to the building market is not the happiest place to rest, but it does not mean that there are no advantages. Especially in terms of access to the hotel. A few hundred meters from the hotel is located a railway station which makes it very easy to get to Sopot, Gdynia or Gdańska. There is no need to move your own transport and spend money on parking. The hotel itself is a very nice place. Clean and well-served. A delicious and diverse breakfast menu. SPA zone, swimming pools and sauces provide full relaxation during unfavourable atmosphere and evening after daily landscape tours.
Very Good
24 reviews
8.9/10
Price from
AU$122
per night
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8.7/10
Very Good
If only i could live here forever! It is a dream room, i love every inch of it. Great service.
I really enjoyed my stay at Apart Neptune. The apartments are very clean, modern, and comfortable, and I especially appreciated having proper air conditioning in the loft bedroom—it made a big difference. The location is absolutely prime, right in the heart of Gdańsk Old Town and the reception staff were super friendly and accommodating. Lovely view of St. Mary’s Basilica from my window. A few small points for improvement: the apartment I stayed in didn’t have a washing machine, which would have been a great bonus for longer stays. The breakfast buffet is decent but quite small, and not ideal if you’re vegan—there were no plant-based milk options, and it would be great to see some vegan cheese or yoghurts added. Otherwise, if you’re vegan, you might leave breakfast a bit hungry. Overall, though, it’s a fantastic place to stay in Gdańsk.
Great location in Gdansk. The room was nice, it was in the new section. The new section has a separate entrance, requiring registration at main entrance. Breakfast had 6-7 choices to order from and service was pretty fast. Had two bath towels and one washcloth They did supply shampoo/body wash though. We had air conditioning Overall a pretty good experience and we loved Gdansk. Świetna lokalizacja w Gdańsku. Pokój był ładny, był w nowej części. Nowa część posiada osobne wejście, wymagające rejestracji przy wejściu głównym. Śniadanie miało 6–7 opcji do zamówienia, a obsługa była dość szybka. Miałem dwa ręczniki kąpielowe i jedną myjkę Dostarczyli jednak szampon / płyn do mycia ciała. Mieliśmy klimatyzację Ogólnie całkiem niezłe doświadczenie i bardzo nam się podobało w Gdańsku.
Each time I come to Gdansk I stay at PURO. Great service, hotel rooms spacious and clean with all amenities. They are very helpful and accommodating with all the requests. And they have a sauna and great bar at the top floor.
Everything was perfect. New property, clean and well maintained, in a quiet area. Easy self check in. Nice little studio, equipped with all you can need.
Very good location, room has a bath, which is quite rare , but it's so nice after trip to make a bath for relaxation and recharge. Breakfast was amazing! Stuff is friendly and flexible. I will recommend it.
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