Posted on Jan 19, 2026
Guest User
For being such an expensive high end hotel I did expect things to be cleaner in the hotel room. You could see the basic easy perimeter of cleaning in the bathroom especially. There were some stains on the bedding as well that instantly gave my face a look. Arrived on a Friday evening and checked out for a late departure and no one was ever in our room to restock so we had to call and ask for more towels which wasn’t that big of a deal we just had a lot of garbage in our room from the weekend and a mound of dirty towels. It was an extremely busy weekend there as we were there for volleyball tournament and everything was pretty much booked up! I think the “resort fees” were really unnecessary as we didn’t even get to do much and my kids just all walked around and people watched and paying $1000 just for the regular hotel price is enough. It was a stay to play event so we had no other options in staying elsewhere. Restaurants inside were mediocre and outrageously expensive!! I just felt like it was a money pit and that’s the only intention it had. We were on the 15th floor and did get a great view of the sunrise/sunset right around the corner from our hotel door and I think that was the only thing we actually enjoyed there.
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Price per night from:THB 882
Posted on Nov 27, 2023
calend
The hotel is really nice, the details are very well done in all aspects, the front desk lady Lan Lan's service is very good, the check-in is very warm, can be considered for the guests, very satisfied 👍
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Price per night from:THB 3,987
Posted on May 18, 2026
Anonymous UserThe front desk staff were very helpful and enthusiastically answered all my questions. The decor and rooms are spotless. This is my third time staying at this hotel. It's convenient for getting to Manhattan, as you can take the airport train or a direct bus. The price is also very reasonable.
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Price per night from:THB 3,243
Posted on Oct 25, 2025|king Room
catsanddogsThe hotel is very close to the airport and offers a shuttle bus service. For pickups, it runs approximately every half hour, so there was a bit of a wait. For departures, it's available 24/7, every 15 minutes, dropping off at different terminals. This is very convenient for guests catching early flights or those on a layover.
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Price per night from:THB 8,039
Posted on Dec 3, 2025
Guest User
The room we checked in did not prepared well. The sink is clogged and no power supply for coffee maker. However, they did change a new room for us. Good for the backup. Nothing to complain.
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Price per night from:THB 6,540
Posted on Apr 28, 2025
Yvonne Phipps
Service not applicable. The room was large enough and bathroom very clean!!! The noted price for bottled water ($4 each) - no good and the they were old.
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Price per night from:THB 1,838
Posted on Sep 1, 2025|King Room
Miaoxiaoxidemao
The hotel's location is super convenient, right by the ferry terminal, and it's just one stop by bus to the island. It's clean and tidy. I'd especially like to commend the front desk staff; their service was incredibly thoughtful and warm. After moving to another hotel, it really highlighted just how great they were – there's no comparison. All the front desk staff were excellent, and I would definitely stay here again.
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Price per night from:THB 7,625
Posted on Apr 27, 2023
Mariana34
Great hotel with a nice view. Close to downtown Philly for the convention center. Would definitely recommend this hotel.
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Price per night from:THB 4,130
Posted on Jul 19, 2025
American Dude in China
This is a well located, reasonably priced property. A big shout out to the bartender and the breakfast staff. They went out of their way to make me feel at home. Also, this is a large hotel and might be challenging for anyone with mobility issues. Interestingly, from the main lobby, it’s quite a walk to the nearest elevator. I do think they need to streamline the check in. They were training a new employee, which I have no issue with. There was one employee being trained and two others showing him what to do. When I arrived, there were more than twenty people in line. That was the only check in option. We all waited (patiently!) while each person was checked in at a snail’s pace. There was no “bear with us” or $5 off a drink for the extra wait. This falls far short of the Hilton brand as I know it.
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Price per night from:THB 4,490
Posted on May 17, 2026
Ice tangVery comfortable and spacious room with a view of the Hudson River, directly facing Manhattan's charming city skyline. The PATH station is right outside the hotel, and it's just one stop to the World Trade Center. Much better value for money than staying in Manhattan. I'd definitely choose to stay here again next time I visit New York.
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Price per night from:THB 9,286