Popular Denarau Island 4-star Hotels

The Terraces Just returned again to this wonderful resort with my 2 friends. I can highly recommend this accomodation in either a 1 brm or 2 brm apartment. The apartments are very clean & spacious with all the facilities you need with a kitchen & laundry, with lovely views of either garden or pool & golf course from 1 or 2 of the balconies in the 2 brm apartment. The pool & gardens are highly maintained with plenty of pool loungers. The convenience to Port Denarau is just 5 mins walk away to all the bars & restaurants plus a fully stocked mini mart. All the staff at The Terraces are very friendly & helpful. I’m looking forward to my return again in November.

This resort is excellent. We spent the majority of our time at the Adult Only pool. Mela is the best bar tender. She remembered our names after first meeting us. She also makes the best drinks, always with her beautiful smile. This resort has many activities throughout the day for families. Nice restaurant and you can order room service.

This hotel is located in a place with beautiful mountains and clear waters. On the beach facing the west, you can enjoy the beautiful sunset. The service of the hotel is very good. The service staff does the cleaning very carefully. It is clean and tidy everywhere. It is very comfortable, you can swim by the sea or in the hotel pool, it is a good place for vacation.

Overall a poor experience. Customer service. Most of the staff are nice and friendly and have the bula spirit, however our stay was tainted by some unfriendly staff at the main restaurant by the pool, which some of the staff don’t want to help providing baby chair and just forgot about the requests after all. The restaurant staff just simply looks very unhappy or tired for some reasons. We have met some very friendly face and lovely staff, but it was unfortunate the restaurant customer service is consistently horrible. Front desk staff shows don’t show the same level of hospitality as to other hotels we stay in Fiji. Room: It’s showing it’s aged but the view is fantastic and room is well equipped and spacious, it suits well for family with a plan to cook. We notified the staff that two of the pendant lights aren’t working on day one. Yet nothing is fixed until check out. Food: We try buffet breakfast and dinners at the main restaurant and also take away from the red Buddha restaurant. Breakfast is pretty standard and average considering it’s Hilton, we stay at many Hilton hotels before, the food is one of the worst experience we had, in particular the buffet dinner, choices are very limited, it’s pretty much just a corner of food , pretty subpar comparing to Sofitel or Sheraton. Overall. With similar price it is hard to recommend this hotel to family especially with kids, the staff seems to have too much trouble to handle the demand of young kids and didn’t stand up to the great Hilton branding which is a bit of a shame. Rooms got beautiful view, foods aren’t great. The only bright spot would be the spacious hotel room.

Usaia is the best employee here. His unbelievable service made my honeymoon perfect and fantastic. He recommended and taught me lots of information here in Sheraton and Fiji. Actually, we were only one Asian couple, so everything was too new for us, but bying talking with Usaia, he made us feel relaxed and better. I highly recommend Sheraton because of Usaia and his service. Thank you, Usaia. I will never forget you and your kindness 우사이아는 최고의 직원입니다 신혼여행으로 왔는데 너무 친절하게 모든걸 다 설명해주셨어요. 사실 피지가 처음이라 좀 긴장하고 익숙하지 않았는데 우사이아의 서비스 덕분에 긴장이 많이 풀렸고 쉐라톤이 너무 즐거웠습니다 정말 쉐라톤 자체도 괜찮았지만 우사이아의 서비스 덕분에 저희의 신혼여행이 정말 행복해졌어요 쉐라톤 그리고 이 직원분 추천드려요

We were lucky enough to experience the Adults Only Waitui Beach Club Package which gave us a little bit more luxury of being pampered at the Spa and entry into the more sophisticated Journal Lounge. At the lounge we had daily complimentary high tea which was delightful, Bubbly with Breakfast and delicious complimentary sunset cocktails or Gin and Tonic with a beer for Hubby! The staff in the Executive Lounge went above and beyond with their service, in particular Payal who had such grace and Professionalism, Kara with her infectious laugh and Agnes who was a delight with her quiet demeanor. Mili, Loyalty Supervisor, thank you for checking with us that our stay was meeting our expectation (which it was) and giving us an insight on how the resort was travelling since Covid. Waitui Beach Club Grill...you cook an excellent steak and your staff's recommendation of the fish curry was spot on considering I hadn't tasted one before. Thank you to your staff who always made us feel welcome, especially Vau who always remembered our names throughout our stay! A big thank you to Claire too for indulging me with some French conversation which I remembered from my school days! Finally, thank you to Solo for your professionalism and friendly nature in both checking us in and out. We ran out of paper to note down more staff but please note you are all exceptional too. SEE YOU NEXT YEAR!!!

The breakfast is basically the same every day, the sound of the air conditioner is relatively large, the room is very good, the house is very loose, the backyard is the swimming pool, the children are very happy.

We stayed here for a few nights at the beginning of our trip before heading to a remote island. This is a great spot to stay on Denarau if you are not looking for a resort experience and the price tag that comes with it. The location was great, easily walkable to the marina where you’ll find great dinner spots and a supermarket. We enjoyed breakfast and lunch at the palms - the cafe there was lovely. When we checked out of the Palms I realised I’d left my phone at the cafe, one of the ladies kept it safe for me and I was able to have our driver go back and get it for us while we checked in for our domestic flight. High praise for the staff, who were all wonderful. Later in our trip we stayed at a villa at the Hilton. Honestly the Palms has the same type of rooms that are in much better condition than the Hilton, for a fraction of the price. Yes it’s not the same type of place, but if you just need a few nights and aren’t after a resort experience, the palms is a great choice. And if you do want a resort experience, choose anywhere but the Hilton.