Kuala Lumpur Hotels with Airport pickup service

I was not able to take a picture of the room we stayed in. The location was city centre and accessible to taxi and bus. The room and bath were clean. Liquid soap was provided but no shampoo and the wifi in our room on the 8th floor was weak. There was no cafe and restaurant in the hotel the staff said that due to the pandemic they closed it. There was a 24/7 convenience store near and walking distance restaurants. The staff were accommodating. Overall 8/10 rating.

Great hotel…Near sogo kl…Staff are friendly…Hotel are clean…Definitely will come back

The location is great. Sentral hotel is just across street from Monorail KL Sentral station, which is on the Nu Sentral ground floor. This is quit an old hotel.Our room was on the second floor in the hotel building. During our dtay, we saw some tiny roaches in the bathtoom almost every day. The staff was friendly and able to qickly respond to our requests.

Good clean room, with great view! There was a lot of people in the lobby when we came, but we only waited less than 10 minutes to check in because there was an efficient number system. I read a lot of reviews about the lift situation, but we actually went down quite a number of times just to go out and eat, or grab something from grab, & the lift process was quite smooth. All in all, a great stay.

Good place just behind berjaya times square and imbi monorel, quite nice too the room and good service by receptionist. Just toilet not that nice

It's all smooth since i choose booking hotel via the Trip apps. Don't be lazy to read a review and picture uploaded from others. Just a lil bit confuse when to check in, i'm driving to there, so, find The Intermark Mall, then go to the Gate C, you can park from level 4 and above. You'll find Lobby entrance lift, go to Level 1 to Hotel reception. After check in, you can see the lift to the hotel. It is not the same lift to the car park. Don't forget to endorse your carpark ticket at the frontdesk before you check out My check in was so easy and smooth. The staff greet me very friendly, as soon as they saw me walk in. The frontdesk manager who assist me, also was a good looking, humble, always smile, soft spoken, make customer feels comfortable ”Tenang Rasa Hati”. 5 star for you. While waiting, you will be given a Hilton Cookies, yummy ☺️ Then show your booking number and your ID, give your email and phone number and hallas your access card are ready. There's a mall down there. You can go for shoping, everything you need, just name it, pharmacy, saloon, money changer, boutique, and also a food's court. The bed, bathroom was very clean. Smells fresh, good and fragrance. The interior design just like shown in the TRIP. The next day, while i'm going out, the house keeping cleans my room just like before i've check in. He changed everything, towel, bathrobe, and top up more drinking water, tissue, conditioner etc, i like it so much... i gave him 5 star rating for this. My room so refreshing for another one more night. I like the way they separate the floor in the bedroom, so i don't have a problem to pray in here. Breakfast from 7.30 - 10.30am at 'Makan' level 11. Even i'm on my IF but it's ok, my cheat day, hahaha. There is a variety of foods you can choose, Asian, Indian, western, malaysian breakfast, pastry, salad, noodle, murtabak, tosei, fruits, cracker, everything was there. I'm not a picky person, but every hotel i go/stay, i will try their Omellete and here, i love it so much because there is so many ingredient you can add in, just name it, sausage, mushroom, cheese, etc. I have a realy nice and fantastic moment being in this hotel, and i will not hesitate to stay here again next time.

Not a good experience this time checking in to this hotel.. I booked last minute and remarked for late check in..so i arrived at 1.30am at this hotel..imagine coming to the front office with the receptionist wearing a mask??literally that white face mask for her beauty i guess…with no greetings from her..with that proudly face she showed to me..i didn’t have cash for deposit coz i’ve used it to pump gas to my car..cannot use card cause it passes 12am..she said..u should have known to bring deposit since this is not ur first time checking in here..i was like..i am alone and it’s passed midnight..i won’t risk my life going to the a** at midnight alone..why would she say that to her guest??? I am working in tourism industry and if this is what a receptionist way treating her guests, no wonder our industry is sinking..but no worries i’ll come back here to see if the management do something about this matter..thank u for this experience..

The hotel has a vintage vibe which some people would like but for some it is just dated. The room is massive and each room includes an ensuite bathtub. The location is also superb with Conlay MRT station right across the road and a 5 minute walk to Pavilion Bukit Bintang. Overall, it is a nice classic hotel with a retro vibe.

I would highly recommend the Park Royal Collection Hotel for someone looking at spending a relaxing time in the bustling area of Bukit Bintang. The amenities of the hotel are great and the breakfast buffet is excellent. It's close to the Bukit Bintang monorail station too. The swimming pool is large enough to swim without worrying about hitting other guests and the poolside lounge/bar is nice. 24-h gym is also something I would love to use next time. I was only able to swim for this trip, but it was every enjoyable. Our room was on the 6th floor and the sound insulation was great. No problems with WiFi but sometimes the movie channels would lag a little bit. Oh well.

Had a pleasant 2 nights stay here. Minor things that the hotel should improved are the room accessories. Shower head looked old/not cleaned and water pressure was small. The hairdryer spoiled and the iron had small white substances. The iron board cover was very dirty too. Surprisingly the breakfast buffet is good with many varieties to choose.