Hotels near BETKEN CASINO in Nairobi

Traveling to Nairobi to participate in business negotiations to stay at this hotel, the hotel environment is good, the room layout is relatively warm, especially the service is very attentive. The nearby nightlife and dining are convenient, and the National Museum is just over a kilometer away. Hotel breakfast quality needs to be improved.

The breakfast buffet had an excellent array of choices and everything on offer was enjoyable. The staff was helpful and courteous. The security process and security doors and card access only areas seemed a bit over the top but we did indeed feel secure. We enjoyed a delicious Christmas Eve dinner on the top floor of the hotel. It was a memorable experience. My only complaint is that though I had the air conditioning on and temperature set to cool the room a bit, the unit was running during our two day stay and never cooled the room or reached the temperature chosen. Also the in room phone did not work. I did request a maintenance person come to check on both f these issues and no one ever came. The bed was very comfortable and the modern style of the room was nice.

Very good, cost-effective, is the most comfortable hotel I have stayed in in Nairobi. The only downside: the restaurant is not very tasty. I am a girl who dared not go far in the evening, almost every day in the hotel restaurant to eat spit

We stayed at the Crossroads hotel last week. The staff who greeted us were friendly and very professional. In fact, the entire staff for our stay went above and beyond but special mention to Michelle who kept a smile on our face every day!! The rooms are clean and very adequate and the cleaning staff did a great job. The restaurant on the main floor; Barbeque Nation, had lots of vegetarian and vegan options which were delicious. Our only negative, is that the rooms are not well soundproofed. We could hear the television in the next room and some noise from the street. Still, we would stay there again.

Clean and good facilities as a hotel chosen for business trips. Nearby mart is also close and accessibility is good.

Overall it was ok. Pros, good location, the staff are friendly and the room is decent. Cons, the reception is inefficient and check in takes longer than it should. It’s like we are first customer that has ever checked in. Lots of confusion. My ac did not work. I had to call 3 times to reception before someone turned up. They said the ac does not work here. Did not bother to check anything because it seem normal for the ac not to work. I told him it’s very hot in this room and I can’t sleep. Also ac is basic especially if you are calling yourself a 5 star hotel. He shrugged and said I can get you a fan. Got very little sleep and I think they don’t service the ac to save on electricity. It’s a poor attitude from the management especially for a “5 Star” hotel. It’s more like a 3 star. Better places to go for the same price. Will not return.

Anthony, a trainee at the concierge, was super friendly and helpful. Super professionalism made my stay rewarding. The breakfast was very good but the room wifi was very weak and cannot be connected. Location is great and restaurant Kilimanjaro, riverside shuttle station are within walking distance.

There is no Chinese service, the waiter is very enthusiastic and attentive. After staying for a few days, we are the two Chinese, and they respect the Chinese. Breakfast is okay, with fruits and salads. Chinese food and lunch are all buffets. During the epidemic, management is still very strict and the environment is good.

Very lovely stay. Rooms were very clean. We had an amazing balcony which had a great view of the city skyline. We stayed at this Hotel twice! Also I would definitely recommend grabbing a mocha from the small cafe/coffee shop near reception. I would try and get a room on a higher floor as of course that = better view. Although saying this I still enjoyed the view from the sixth floor also!

Very hospitable and welcoming staff. Accessible location and beautiful view from my room especially at night. The food is good but I recommend ordering from the menu rather than the buffet. On the overall quite a wonderful experience.