Atour Hotels in Shanghai

Exceptional Stay - Outstanding Service! We had a wonderful experience staying at this hotel. From the moment i arrived, the staffs were incredibly helpful, attentive and professional. Their warm hospitality and willingness to assist with anything we needed truly made our stay feel comfortable. Breakfast perfectly fine for elderly and provided late porridge. Laundry service is good too! Location is also perfect, walking distance to major attractions. Though the room size is slightly smaller than kthers, it does not affect our stay. Understand it located at golden area. Overall, we would stay again if go shanghai, and highly recommend to anyone looking for great service and convenience.

Plus: Hotel is newly renovated. Smart design with most necessary amenities. Convenient location near East Nanjing Pedestrian Street with lot of nice street food stalls around. Minus: Rooms are quite small. Receptions speak no English though some tried using translation application. I deducted 1 point because of the bad experience in checking in. That hotel personal did not communicate in English at all with no service mind. Other than that, all the experience was good. The reception another day even granted us complimentary late check out upon request.

Solo travelled to shanghai and stayed here for quite a few nights. Aesthetic of the place is 💯 One of the things i love about this hotel was the 📍location, it was a short walk to the amazing Bund (otw there, you can get your coffee run at starbucks!), metro isn’t far and there are little food places + convenient stores like family mart nearby too! It’s also a walkable to Nanjing Road where Pop Mart and many other shops are! Another thing is the balcony - Requested to get the bigger balcony (which wont be at the highest floor but thats okay). Chilling in the early morning or just having my supper by the balcony is so nice. The construction happening right now nearby didn’t affect me incase anyone was wondering, because i’m usually out and about by then. They also offer ear plugs if it affects you! I did not book the room with the bund view, just balcony. But because the first room had issues with the TV, they transferred me to another room where you can see a small glimpse of the bund if you sit more towards railing. (I don’t know if its an upgrade or still within what i booked, but assume it should be within that i booked). The room is 303 incase anyone wants to know!~ Lastly, for anyone who needs to wash their clothes 🧺, they have a little room with a washer and dryer, free to use! They provide detergent and all too~ Anyways, overall 10/10 would recommend anyone to stay here! And thank you for a lovely stay and the little goodie bag when i checked out. Was contemplating to get this cream, but i guess i don’t have to anymore! :)

We landed in Shanghai, so stayed for a night and did half a day indoor skiing at the L-Snow. This hotel was so good, clean and tidy, good sized room with effective curtains, comfortable mattress, very nice shower, great breakfast, fast and quiet lift, and everyone so friendly and helpful; at the entrance of the metro connecting the Maglev, but like holiday inn price though top quality services.

Room-5 stars, clean&cozy, comes with usb port n wireless charging. Location-Abit inner and looks creepy at night, there's a door where outsider can enter anytime, but good thing is the lift requires access card. Service-Might require more trainings for the staffs. Slow response from WeChat and some staffs showing impatience face to guest. Pls don't put much hopes on supper as there're very limited choices (don't even have dumpling). Can hear other guests unsatisfied with the supper as well. But breakfast is worth to try.

Not far from Shanghai train station or Shanghai South (a taxi is around 20 minutes). It’s very close to the Mercedes Benz Arena and the China Art Museum. Arrived and was pleased with how calming it was in the middle of such a busy city. Checking in and out was very easy. There really isn’t any overhead lighting, a lot of natural light. Which I enjoyed. The zen like energy is great for someone like me. It’s easy to get to the Yuyuan Garden and the Bund. From the China Art Museum station it’s about 30-40 minutes. Even nearby, there’s the river and an area to shop, eat, and watch a movie. Service was fantastic. From checking out, the restaurant…just the entire staff. The restaurant is great as well. Had dinner there the first night as it was raining, I was tired and saw good reviews about it. I would go back. Overall, I would stay here again if I’m in Shanghai and have already recommended it to my friends as well if they travel down here.

Lovely and very helpful staffs .Housekeeping staffs are friendly and ensuring we have clean rooms n waters for us to come to. Heartfelt thanks to Zhi Kwang for bringing Mr Kwa to A&E when he was unwell and also prepared his meal too.Mr Kaw was very touch and grateful for that. Great work !keep it up ! See you all again!

The room is large, especially the shower room is super large and very comfortable. I ordered takeaway in the evening and sent it by the robot. It was very convenient without going to the front desk. Breakfast is also very good, the variety is complete, the ingredients are fresh, in short, it is a satisfactory stay, and I will choose Atour next time.

Nicely designed hotel near Xintiandi area (10 minutes walking distance). Although most of the hotel staffs could not speak much English, but they are very helpful and tried to communicate with us using the translation app. They also help us make reservation at the Michelin restaurant nearby, Canton 8. The breakfast has variety of choice and delicious. The room is a bit small comparing with other hotel in the area, but clean and good enough to stay for a few nights. They only provide tooth brush-paste and comb for shower amenities.

An amazing hotel. Clean, modern and at a convenient location. It’s even better than the Marriott I stayed at Shanghai. I love their toothbrush, pillow and tea biscuits too. I highly recommend this to any overseas traveller wanting to experience a local Chinese chain hotel in China. I’ll definitely stay again in an Atour chain hotel if I visit China again!