4-Star Hotels in Shanghai

If you travel to Huinan Town in Shanghai, He Yitang Hotel is definitely your top choice. My overall stay experience far exceeded expectations, and every thoughtful service detail was satisfying. The hotel is very close to the airport with highly convenient transport links, surrounded by complete shopping and dining amenities, easy to locate, and reasonably priced with outstanding cost performance. The hotel boasts exceptional service standards. Staff members offer thoughtful and attentive service and respond promptly to all guest requests. The exclusive airport transfer service is incredibly cost-effective, making trips to and from the airport effortless. Check-in and check-out procedures are streamlined and efficient without long waiting times, delivering a seamless arrival and departure experience. Rooms maintain immaculate hygiene standards, spotlessly clean with no unpleasant odors. Beds are perfectly made, and bathrooms stay dry and odor-free. The beds are soft and cozy, rooms feature excellent sound insulation, lighting is gentle and soothing, and bathrooms have practical layouts. The hotel boasts exquisite interior decor. Guests receive complimentary fresh fruit and distinctive small gifts upon check-in, plus an on-site parking lot for hassle-free parking. The hotel restaurant serves high-quality, diverse dishes featuring local specialties and regular Chinese cuisine, with warm and polite restaurant attendants. It is highly family-friendly with fully equipped children’s playgrounds and abundant daily parent-child activities. Many rooms offer sweeping open views from the windows. Whether you are just transiting or traveling for leisure with your family, this hotel is an ideal pick.

Orange Crystal is still very reliable, I've been choosing it for years. The decor is grand, the rooms are very clean, and the bath towels are fluffy. The floor mat, especially, is super comfortable. Breakfast also gets a 10 out of 10 – it's extensive, fresh, and delicious, looking very appetizing, and tastes great too. The service is also excellent; the cleaning staff always greet you with a smile. I'll definitely choose to stay here again next time.

I've found a real gem in this modern tower. The hotel occupies floors 15 to 18, and the reception is a 10/10 – the staff are super friendly, they offer coffee, tea, and little pastries, and there's also a very comfortable coworking area. The rooms are like a small studio with a kitchenette: microwave, washing machine, dryer, a full-size fridge, and plenty of closet space. The bed and pillows are extremely comfortable, and the shower… wow! The water pressure is amazing, absolutely wonderful. The door is floor-to-ceiling, so steam from long showers doesn't escape into the rest of the room. The sink area is a bit small, but it's fine for one or two people. Special mention: the magnifying mirror and the Japanese toilet – a real luxury that I really appreciated. We were so comfortable that we ended up extending our stay by 3 more days. The only downside: the metro is about 1 km away, maybe a bit more. But the value for money is so good that what you save on the hotel easily covers a taxi ride. From now on, this will be my go-to place in Shanghai. Highly recommended. I'll definitely be back.

We had such an amazing experience at this Disney hotel, and I truly feel like this property deserves every bit of praise. My husband, our 6 kids, and I traveled all the way from Orlando, Florida in America, and after such a big trip, staying somewhere this welcoming, clean, and well-run meant so much to us. From the moment we arrived, the staff made such a strong impression on me. Every single person we interacted with was incredibly kind, welcoming, patient, and genuinely helpful. It did not feel fake or forced at all, it felt like they truly cared about making sure our stay was comfortable and special. One thing I really want to mention is that even with us traveling from America, the language barrier was honestly not hard at all when dealing with the staff. That was something I truly appreciated. Everyone was so kind, so patient, and so willing to help that communication never felt stressful. They made everything feel easy and comfortable, and that meant a lot, especially traveling with a big family and small children. No matter what we needed, they did their best to help us understand and made sure we felt taken care of. That level of effort, patience, and kindness goes a very long way, and they really made us feel welcome. The staff went above and beyond in so many little ways, and those things really added up. Any time I had a question, needed help, or wasn’t sure about something, someone was there with a smile, ready to help without hesitation. That kind of service stands out, especially when you are traveling with family, and it made such a huge difference for us. They were not just “nice” .They were the kind of staff that makes you stop and think, wow, these people really care. You can feel when people are just doing a job, and you can also feel when people are truly making an effort to give guests a great experience. This staff absolutely did that. Now let me talk about the cleanliness, because honestly this is one of the cleanest hotel properties and rooms I have ever seen in my life. I do not say that lightly. The moment we walked in, everything looked absolutely spotless. Not just tidy, not just “good enough,” but truly immaculate. The room looked fresh, polished, and cared for in a way that is hard to explain unless you see it for yourself. Every surface looked pristine. The floors were clean, the bathroom was shining, the bedding felt fresh and perfectly maintained, and the entire room gave that rare feeling of being deeply, properly cleaned. There was not that uneasy hotel feeling some places have where you start wondering what has or has not really been cleaned. This place felt the complete opposite. It felt sanitized, refreshed, and cared for to the highest standard. The room was so clean that it immediately made us feel comfortable enough to fully relax. When you are staying with children, cleanliness matters even more, and this hotel absolutely exceeded expectations. I noticed the details, and the details matter. The bathroom was spotless, the beds looked crisp and fresh, the furniture was clean, the floors looked amazing, and the whole room felt like it had been cleaned with real care and pride. Even beyond the room itself, the entire property was unbelievably clean. That is what impressed me so much. Usually a hotel might have a nice room, but the hallways, common areas, elevators, or grounds do not always match that same level of care. Here, the cleanliness was consistent everywhere. The entire property was beautifully maintained, and you could clearly tell that cleanliness is taken seriously at every level. Everything looked so well-kept, so polished, and so intentionally maintained that it honestly made the whole stay feel even more luxurious and relaxing. It is such a good feeling to be able to fully settle in and enjoy your stay without noticing dirt, neglect, or things being overlooked. This hotel gave us that peace of mind completely. You can tell there is real effort behind the scenes to keep ever

Finding a hotel this time around took ages, and a lot of the reviews I saw weren't great, including other Huazhu hotels. Even though this place had decent reviews and a friend recommended it, I was still a bit nervous before checking in. **Environment:** The hotel entrance felt a little cramped, but once inside, it instantly felt comfortable. The light, minimalist style is exactly what I like. The room layout was also very pleasant; the lighting and space were both great. **Facilities:** The room had a coffee machine ☕ which was very convenient, and a fridge (with soft drinks inside). The lobby also had water brewed by the hotel itself. **Hygiene:** Very clean! This was my biggest concern, and I gave it a thorough look-over as soon as I entered. **Service:** I was genuinely impressed with the service this time. Staff members would actively approach and ask if I needed anything if we made eye contact, always with a smile. The cleaning lady even politely greeted me with a 'Good morning' as I left my room and asked, 'May I clean the room now?' Just a minor point: the front desk staff said the room they arranged had a better view (facing the golf course), but all I saw was a messy rooftop 🤣. However, it was quiet, which was a plus and didn't affect my overall satisfaction. **Food:** The breakfast selection was quite comprehensive, covering Chinese and Western styles, coarse grains, fine noodles, and fruits. If you're not looking for steak for breakfast, it's perfectly adequate for a regular meal (didn't get a full photo, but there's also a coffee machine and toaster 🍞).

This was our 3rd stay at Atour Hotels in China. All 3 locations, ie GuangZhou, Foshan and Shanghai, have the same high standards. Hotel room was clean, well maintained and comfy. Location is excellent as it’s near The Bund and short walk to Nanjing Pedestrian Street. Breakfast spread was great and they also serve free porridge for supper nightly from 9.30-11pm too. You can also do your own laundry FOC and the service staffs even help to transfer your laundry from washer to dryer and when completed they will pack your cleaned and dry clothings into a bag for your pickup. Again we are very happy with our 5-nights stay with Atour Hotel. Keep up with the great service !

The room was clean and tidy, with a comfortable color scheme. The bathrobes were made of a pleasant material. The front desk staff, both the guys and girls, were all very friendly. It was also very convenient to order takeout to the hotel. The floor-to-ceiling window offered a lush green view, which was lovely. On Sunday, they even allowed me a late checkout until 2 PM.

We enjoyed our stay at Ocean Shanghai Hotel. The room was spacious and perfect for our family of four. The beds were huge and comfortable, and we liked having a bathtub and a small living area with a couch. The room had a cozy, rustic charm that made it feel welcoming. The breakfast was good with plenty of options to choose from. We also had dinner at the revolving restaurant on the 27th floor, which offered lovely city views. Be sure to make a reservation in advance if you plan to dine there. Note that the breakfast area is on the 1st floor and separate from the revolving restaurant. The staff were kind, friendly, and helpful throughout our stay. A few minor things could be improved. The shampoo and body wash provided were quite small and not enough for a family of four. Complimentary bottled water was limited, and extra bottles came at an additional cost. Overall, it was a comfortable stay with spacious rooms, good food, and helpful staff. We would happily stay here again.

Booked the light luxury smart duplex suite, stayed here for 2 nights and it exceeded expectations. The two-level layout gives you some privacy, and little more space than a normal family room. The smart features worked well too, stable WiFi .Cleanliness was good. Room and bathroom were spotless at check-in. One thing worth knowing if you're booking: since it's a duplex, there are stairs inside the room, so it might not be ideal if you are traveling with small kids. Otherwise, great value for the space and location. I'd recommend for anyone wanting a comfortable base near Jing'an, getting around the city easily.👍🏻👍🏻

Had a great stay, and they even upgraded my room! The bed was super comfy and the bathroom was huge. The overall facilities were complete and well-maintained, and the cleanliness was top-notch. The garden environment was very pleasant. The service was also excellent, and breakfast could be delivered to the room. All the staff were very enthusiastic. I forgot their names, but I definitely have to mention the front desk guy today – he was especially helpful! I'll come again next time.