3-Star Hotels in Shanghai

This hotel has an excellent environment, and the front desk service was incredibly professional, kind, and efficient. When they found out I was traveling with a child, they even upgraded me to a very luxurious room for free. A big thank you again to the front desk lady! The biggest advantage of staying here is the absolutely fantastic location! If I come back again, I will definitely choose this place. It was a very satisfying travel experience and a wonderful trip!

Choosing the right accommodation truly elevated our Disney experience! The hotel's location is superb, making dining, entertainment, and transportation incredibly convenient. The room hygiene was impeccable; it was so clean and tidy that we felt completely relaxed. The front desk staff were attentive and reliable, making check-in a breeze, and they were proactive in resolving any requests we had. The complimentary shuttle service to and from Disneyland was a thoughtful touch, making transport hassle-free. Breakfast was plentiful and delicious, and the toiletries were high-quality, offering a great user experience. We also enjoyed the free massage chairs in the lobby, along with freshly ground coffee and daily brewed plum juice available at all times. On a night we returned late from the park, our clothes hadn't dried, and a staff member thoughtfully offered to dry and fold them for us. This level of detailed service truly made our stay exceptionally comfortable.

My child had an exam nearby, so I wanted to find a close place to rest. I'd seen this hotel being renovated and thought I'd give it a try. I arrived earlier than my check-in time and asked if there was an available room I could get into sooner. I ended up waiting about 10 minutes until a room was ready, and then they gave me the key card. Upon entering, it was clear the room had just been cleaned – the floor was still wet, a sign it had just been mopped. It had a smart toilet, and I didn't use the shower. The hand soap was verbena-scented, and there were two bottles of Nongfu Spring bottled water. Being on the side facing the residential area, it was relatively quiet. The air conditioning was powerful. The TV was a Skyworth smart TV, which allowed for on-demand content and screen mirroring. There's a small booth seating area with cushions and a small coffee table in the room, which is great for eating and means you're not just confined to the bed. Everything I've mentioned so far was satisfactory, but now for a pretty critical issue. As shown in image three, this huge bag of trash was left outside my door from 10 AM until 2:30 PM. It was ridiculous. Every time I went in or out, I could smell the garbage. There's actually a partition between rooms a bit further down; if it had been placed even 5 or 10 meters further away, I wouldn't have had to complain. This was particularly disappointing. The trash caused significant air pollution and was a very unpleasant experience. I hope the hotel takes this seriously and properly trains and assesses its service staff.

Remark: My parents stayed in these rooms. Since we are family group traveler, the review shall be the same for the Hotel. Overall Ji Hotel (Shanghai Xujiahui) left a wonderful impression on me, largely thanks to the excellent service and warm welcome from the receptionist. The quality is definitely worth the price. A solid 8/10 overall! Introduction My family and I arrived exhausted around 9:00 PM on May 20, 2026. Because the hotel was full, our Queen room wasn’t ready. The receptionist quickly offered a twin room instead, suggesting we push the beds together for a massive sleeping space. We gladly accepted! The next day, she confirmed the hotel would absorb any price difference—we didn't pay a cent extra. She also offered my family (4 adults, 1 child) a breakfast promotion that was an incredible deal. Huge shoutout to this female receptionist; she solved problems on the fly and managed our expectations perfectly. Criteria & Elements Room (8/10) For our first 3 nights in room 8326, we noticed some dust under the beds when we pushed them together. The next day, housekeeping cleaned it up perfectly. For our last 3 nights in room 8312, everything was spotless! Bathroom (8.5/10) Wonderfully spacious! The soap dispenser shelf is a bit small, but we absolutely loved the shower. The water pressure was fantastic, and the temperature was super easy to adjust. Sleep Quality (9.5/10) The room gets pitch black, and the soundproofing is quite satisfying. You might hear a tiny bit of hallway noise, but nothing major. We specifically chose Xujiahui instead of crowded places like Nanjing Lu to avoid loud street noise, and it was wonderfully peaceful. Location & Commuting (9.5/10) This hotel hit the jackpot for our family (traveling with a child and elderly members). It’s a 650m walk to the Metro, 250m to a dining mall, and just 120m to a lovely park for our morning walks. Easily our favorite thing about the hotel! Breakfast (8/10) The staff kindly let us eat before the official 7:00 AM start, which was a lifesaver on busy mornings. The food covers all five groups but leans heavily toward veggies, eggs, and carbs. Tip for improvement: Adding more meat variety would cater better to working adults and teenagers needing extra protein and energy. My favorite part was the warm ”human touch”—seeing friendly hotel staff and guests eating together harmoniously. You rarely find that in Western hotels! Security (10/10) Because it's not a massive property, the staff can easily recognize guests. Plus, the elevators require a keycard for your specific floor. We felt 100% safe. Cigarette Smell (5/10) This is a serious issue for my family and the only reason we wouldn't return. Despite booking a non-smoking room on Trip.com, room 8326 smelled like smoke. My parents' room (8328, nights of May 26-27) also had a very strong cigarette smell. Furthermore, we frequently caught the smell of cigarette smoke coming from some of the rooms while walking down the hallway. I'm giving a 5/10 because our last room (8312) was fine. Friendly suggestion: If a booking explicitly says ”Smoke-free treatment required,” it needs strict enforcement, especially for foreign families. In Conclusion Overall, I'm highly satisfied with the value and amazing reception service (8/10). The cigarette smell is the only thing preventing us from making this our go-to choice. However, if you're a solo business traveler who doesn't mind the occasional smell of smoke, this hotel will be a fantastic fit!

This hostel is centrally located in the heart of the city, within walking distance of popular attractions like Nanjing East Road Pedestrian Street, People's Square Metro Station, and the Bund. It's surrounded by a wealth of dining, shopping, and entertainment options, making transportation very convenient. The subway station is only a 2-5 minute walk away, and daily necessities like the First Department Store and 7-Eleven are nearby, greatly enhancing travel convenience. The front desk staff: Xiaoxin, Xiaoshi, Xiaoxu, Zhuzhu, and Xiaolei, provided exceptional service. They were enthusiastic, helpful, and proactively assisted in resolving minor issues during our stay.

I stayed here for one night on a business trip to Shanghai's West Bund and my overall experience far exceeded expectations. The hotel is right next to Xuhui Riverside and the West Bund Art Center, which made commuting for meetings incredibly convenient. I could even walk to the riverside promenade for a relaxing stroll after work. The entire hotel has a newly renovated Zen-inspired style, with quiet and elegant public areas. The room was exceptionally clean, the bedding was soft and thick, and the soundproofing was excellent, ensuring a peaceful sleep even after working late. Check-in at the front desk was efficient and polite. The breakfast buffet offered a wide variety of options, with the noodle dishes being particularly delicious. They also have a washer-dryer combo and a gym, covering all the essential amenities for business travelers. This is definitely my top choice for business trips, and I'll rebook here whenever I'm in the West Bund area again.

We stayed at Magnotel (Shanghai International Tourism Resort, Pudong Airport) for 8 nights, and overall, we had a pleasant and comfortable stay. For the price, we felt that we got good value, especially since we were staying for more than a week as two international travelers. The room was surprisingly spacious for two people. We had quite a lot of luggage with us, but there was still plenty of space to move around and organize our things. The bed was comfortable, and we really appreciated the daily housekeeping. After being out all day exploring Shanghai, it was nice to come back to a clean and tidy room. The hotel breakfast was okay. It wasn't anything extraordinary, but there were enough choices for a decent breakfast before heading out for the day. Having breakfast at the hotel was convenient, especially when we had an early schedule. Another big plus was the shuttle service. The hotel provides airport pick-up and drop-off, as well as shuttle service to and from Shanghai Disneyland. This was very convenient, especially when we had luggage or were coming back late after a long day. It made getting to and from the airport much easier, and the Disneyland shuttle was also helpful during our visit. The location worked well for us because we were usually out for most of the day exploring different parts of Shanghai. There is a bus station within walking distance, although it takes around 15–20 minutes to get there. The walk was manageable for us, but it's something to consider if you're not used to walking or if you're carrying a lot of things. There is a convenience store right next to the hotel, which was useful for getting water, drinks, and a few basic necessities. However, the selection was quite limited, so there really wasn't much to choose from. There also weren't many restaurants or food options immediately around the hotel. Because of this, we ended up ordering food delivery quite often, especially after long days when we were already tired and didn't want to walk around looking for somewhere to eat. Thankfully, the hotel's delivery robot was very convenient. Whenever we ordered food, the robot would bring the delivery to the hotel, so we didn't have to keep going down to the lobby to collect our orders. This was a small feature, but it made things much easier during our stay. The bathroom doesn't have a bidet, which was probably the main thing we noticed was missing. It's not a major issue, but it's something worth knowing in advance if you're used to having one. Overall, the hotel was clean, spacious, comfortable, and good value for an 8-night stay. The area is relatively quiet, and it may not be the best choice if you want to step outside and immediately have lots of restaurants, shops, or street food options. However, if you're okay with using public transportation, walking a bit, or ordering food delivery, it works well. For us, the combination of a spacious room, daily housekeeping, comfortable bed, airport shuttle, Disneyland shuttle, and convenient delivery robot made the stay easy and comfortable. We were mostly out exploring Shanghai anyway, so the hotel served as a comfortable place to come back to at the end of the day. Overall, we would consider booking again if we return to Shanghai. It was a comfortable and practical choice for our trip, especially for a longer stay.

My overall stay was quite satisfactory and hassle-free. Check-in was quick upon arrival, and the front desk staff were polite and efficient, with no unnecessary delays. The room's cleanliness was good; the floors and tables were tidy, the bedding was clean and odorless, and the bathroom was dry. All basic toiletries were provided and sufficient for daily use. The soundproofing was decent; there wasn't any significant noise at night, ensuring a basic good night's sleep. The air conditioning, lighting, and power outlets in the room all worked properly, and I didn't encounter any malfunctions. The common areas were well-maintained, and the overall environment looked clean and fresh. The location is also good, making it convenient for dining and shopping. Whenever I had an issue and contacted the front desk, their response was prompt and helpful, not perfunctory. Compared to other hotels in the same price range, this one offers good value for money. It was a comfortable and reliable stay, and I didn't regret choosing it. It's suitable whether you're staying for a business trip or a short stopover. While it wasn't particularly amazing, everything was up to standard. I would consider staying here again if I need accommodation in the area and would recommend it to friends.

The hotel is clean and tidy, and it's very close to The Bund and Nanjing Road Pedestrian Street. Ordering food delivery is super convenient, and there's a robot for delivery. There's also a pretty large MUJI store across the street from the hotel if you want to browse.

My husband and I live in Shanghai but we had a few days off of work so we came to stay here for a little staycation. We had a wonderful time, The location is really close to the Wild animal park, Disney and Shanghai village. Everyone who works there is so friendly and helpful, we felt really welcome the whole time. The pool is lovely and the outside area looks so beautiful at night with all the fairy lights. We really liked our room and the terrace outside. Overall it is a great place to stay and we will definitely be back!