Romantic Hotels in Shanghai

I stayed for three days and two nights, and the service was absolutely top-notch – attention to detail truly makes all the difference. The female receptionist helped me with my luggage, even when I said I didn't need help, and brought it all the way to my room. They provided shuttle service to and from Disneyland, and in the evenings, they picked me up with complimentary drinks, water, and biscuits. Back at the hotel, the restaurant even cooked me a late-night snack of noodles. When I checked out, they drove me to the subway station. The service was incredibly thoughtful. Although the hotel has been around for a while, the decor isn't outdated at all; in fact, it holds up better than some hotels renovated in the last two or three years. It's clean, provides excellent emotional value, and offers incredible value for money. This will definitely be my first choice next time I'm in town. They even gave me a lovely little gift when I left.

Staying at the Manxin Hotel Jing'an this time truly felt like coming home! Its location right next to the train station is incredibly convenient for travelers; you just walk a few steps with your luggage and you're there. The lobby felt so welcoming, and there's even a bakery on the first floor with delicious treats. The front desk staff, both the guys and girls, were incredibly warm and thoughtful. They even offered to help me with my many suitcases and took them up to my room. I also received a complimentary room upgrade, which I really appreciated. The room itself was not only clean, but the bedding was so soft and cozy. I slept soundly until I woke up naturally, and all my travel fatigue just melted away. My absolute favorite was their buffet breakfast, especially the freshly made wontons – piping hot and so comforting with every bite. Next time I'm in Shanghai, this will definitely be my top choice!

First off, the front desk service was excellent. Most importantly, they offer airport shuttle service, which saved us the hassle of finding a taxi in the scorching heat – super convenient! All you have to do is call the driver after collecting your luggage. The shuttle runs every hour, and for trips to the airport, you just need to book in advance with the front desk. My only suggestion is that upon arrival, it would be helpful if the driver could specify which terminal we've reached, to avoid getting off at the wrong one. My family and another family actually got off at the wrong terminal this time, but thankfully we asked the driver and got back on the bus. Now for the room: it was a decent size, clean, and tidy, with no strange odors. The bathroom decor was a bit dated, probably a few years old, but the shower drain wasn't clogged. The bed was great, a 1.8-meter bed that was very comfortable to sleep in. Breakfast was simple, not many options, but sufficient for a quick bite. The hotel is quite far from the city center, over an hour's drive, and taxis are expensive. However, it's perfect for those catching a flight the next day! Overall, I personally think this hotel offers great value for money, especially for travelers on a layover.

Overall, I'm very satisfied! I'd suggest improving the trash cans to make it even more perfect. The room is spacious, the bathtub is quite large, and the balcony is clean. This hotel is excellent for family trips, with both indoor and outdoor pools, and a beach with very fine sand. There were a lot of people digging in the sand, so bring your own sand toys. The air is fresh and it's quiet. Despite being peak holiday season with many guests, Bob provided satisfactory service. We arrived early and were able to check in ahead of time, and even got a room upgrade. I'd definitely visit again if I have the chance. Hotel parking is also free.

The room overall was pretty good and very comfortable. The cleaning staff came every day to tidy up, and the hygiene was excellent. Room facilities were mostly fine. The hotel breakfast offered a wide variety of choices, and if a drink ran out, they'd proactively ask and refill it. The shuttle bus to the airport was punctual, and the front desk even gave a reminder call fifteen minutes beforehand. Within a one-kilometer radius, there's a Metro Line 2 station and a Bailian shopping mall, plus some other shops and convenience stores nearby, which is super convenient.

Due to the recent Typhoon Dolphin, I opted for a staycation at Kerry Hotel Pudong by Shangri-La. Upon arrival, there was no assistance from the bell staff or porters. During checkin, The receptionist handed me a small slip of paper which, at first glance, I assumed was some sort of advisory regarding Typhoon Dolphin. Upon closer inspection, I realised that this tiny, thin and flimsy piece of paper was actually the Kerry Club welcome letter. I found this genuinely surprising. A Club welcome letter is one of the first touchpoints for premium-room guests and would normally be presented on proper stationery. Instead, this looked more like a piece of scrap office paper I would use to test whether a pen still had ink. More importantly, the receptionist did not explain my Club benefits. There was no explanation of breakfast hours, breakfast venue, hotel facilities, checkout time, Club Lounge opening hours or other Club privileges. There was not even a simple introduction along the lines of, “You have been assigned a park-facing room on the Club floor.” As a result, when I entered my room on Level 25, I was initially rather confused. My first impression was that the room felt noticeably dated and I genuinely could not tell whether I had actually been assigned a Club Room. I was not sure if it was one. There was no Club welcome letter placed on the desk, no welcome amenity and no Nespresso machine. In its place were several packets of instant coffee. Even the complimentary bottled water was the basic Coca-Cola-owned Chun Yue (纯悦) brand. At that point, the sign along the corridor was the clearest indication I had received that this was a Club-level stay. Not a great first impression. However, it did get better from there, since I discovered that John Masters toiletries were available in the bathroom, which were nice to use, and I was in fact placed in a high floor room that overlooked century park and I could see the lovely view of the 3 iconic skyscrapers of Shanghai. The housekeeping team were amazing, the longest I waited was just 30 minutes after I had requested items, and they were checking in on whether I needed anything during the turndown service, they were also incredibly friendly and polite. The room was also immaculately cleaned. Truly 5 stars! The lounge was also great - evidenced by the amount of people using it during my 3 nights here at this hotel- the lounge was always busy. The evening cocktail service served beyond the usual typical hors d'oeuvres, and was more like a simple dinner buffet. The main dish on my last night - Beef Biryani was really good, and quite authentic in my opinion. It was good by club lounge food standards. The club lounge staff were also excellent. I remember a Caucasian male staff member — unfortunately, I did not get his name or position — who spoke fluent English, answered my queries clearly and resolved any issues I had promptly. Kudos to him! The gym was so huge and well equipped that I thought I had walked into an expensive commercial gym a la FitnessFirst or Virgin Active. The pool was also large with 5 swimming lanes. Back to the room. The bed was quite hard. On the positive side, the air-conditioning remained strong, quiet and effective despite the age of the hotel. The bathroom was probably where the age of the room was most apparent. There was no rain shower or bidet. Some of the floor tiles near the entrance also appeared to be loose, as I could hear and feel slight movement beneath them whenever I walked in and out. Check-out was brisk and straightforward. This time, a member of staff proactively assisted me with my luggage, loaded my bags into my DiDi and helped with the car door. Overall, I believe Kerry Hotel Pudong remains a good choice for business travellers who need to be close to the Shanghai New International Expo Centre (SNIEC), Huamu or other parts of Pudong. However, I would rate its value for money as merely average.

The experience at Banyan Tree Shanghai on the Bund far exceeded my expectations! The room faced the Oriental Pearl TV Tower, and the night view was stunning. I could admire Shanghai's vibrant cityscape right from my bed. The service was incredibly attentive; every staff member had a warm smile and responded to requests super fast. The biggest surprise was that takeaways could be delivered directly to the room, which is perfect for a lazy person like me. From the view and service to the small details, everything was impeccable. Definitely worth another visit!

This hotel offers incredible value for money! I was surprised to find a pool and hot springs, and the room was quite spacious. While the immediate area isn't super convenient, ordering food delivery was easy, and the robot delivery was quick. The environment is absolutely lovely – surrounded by lush greenery, and the entire complex is very quiet. It was a fantastic staycation. My only minor complaint is that the breakfast could be better, and you have to pay upfront if you want to add it, you can't charge it to your room, which isn't very convenient. Finally, a big thank you to the hotel for the room upgrade, which really helped with accommodating my older child.

I've been coming to Shanghai for business for years, and the Grand Hyatt Jin Mao has always been my preferred hotel. I remember 20 years ago, it was the tallest building in the world and considered the top-tier hotel in Shanghai at the time. Even with so many new hotels opening up now, it still has its unique charm. The location is absolutely unbeatable, right in the heart of Lujiazui. The floor-to-ceiling windows offer an incredible view – the towering skyscrapers of Lujiazui, the Huangpu River right before your eyes with boats slowly passing by, the Oriental Pearl Tower practically within reach, and the Bund visible across the river. You truly feel immersed in all this prosperity. There are many attractions and shopping malls nearby, making dining, shopping, and getting around incredibly convenient. As an established five-star hotel, it feels very reliable and comfortable. Highly recommended for business trips.

Toy Story Hotel is highly recommended! I didn't do much planning this time as it wasn't my first visit to Disneyland, but I wanted to stay somewhere close by out of laziness, so I picked Toy Story. Turns out, they have a shuttle bus that takes you right there, which is super convenient, and the hotel has its own exclusive entrance, speeding things up significantly. My child absolutely loved it. Plus, the staff were all very professional and enthusiastically answered every question! We even managed to buy some Disney merchandise from the Lotso's Garden Cafe. We'll definitely be back!