Hotels in The Bund Area, Shanghai

This is a great hotel! I only speak a little Chinese but the staff were always so friendly to me! The location is good, it's convenient to get to The Bund and has 2 Luckin Coffee shops nextdoor, so good! Breakfast was tasty, the room was very clean, modern and comfortable. I would stay here again!

Excellent stay with outstanding service! The staff were friendly and attentive, and Xiao Lei was especially helpful—always kind, professional, and went above and beyond to assist. He will always greet us with great smile and offer assistance without any hesitation. His colleague, Xian Yi also helped us a lot! The room is equipped with smart voice assistant to control all the switches. Thank you for such a memorable stay—I will definitely be returning and highly recommend this hotel to anyone seeking top-quality service and hospitality!

I didn’t expect such a good and clean room with a very beautiful decorations. The room is actually bigger and more beautiful than in the picture the staff is very friendly.  the hotel smells very . There are also a lot of 24/7 shop near the hotel. The hotel is actually very close to most of the attractions in the city so it’s very easy to travel. Recommended!!

Overall the hotel was clean, however some of the issues were only due to wear and tear. The room was very spacious and was implemented with the smart home feature. There was a McDonald’s downstairs and it was right opposite 2 shopping malls. Additionally it was located a 5 mins walk from the Train Station.

Exceptional Stay - Outstanding Service! We had a wonderful experience staying at this hotel. From the moment i arrived, the staffs were incredibly helpful, attentive and professional. Their warm hospitality and willingness to assist with anything we needed truly made our stay feel comfortable. Breakfast perfectly fine for elderly and provided late porridge. Laundry service is good too! Location is also perfect, walking distance to major attractions. Though the room size is slightly smaller than kthers, it does not affect our stay. Understand it located at golden area. Overall, we would stay again if go shanghai, and highly recommend to anyone looking for great service and convenience.

Location is very well located between 2 subway stations, so we had good choice of different subway lines. Family mart convenience at the door step. Reception was very good and helpful, and helped us combine our 2 separate bookings into 1 so that we need not change rooms. Also gave us a few nice souvenirs when they saw us taking photos at the lobby while waiting for our taxi. Superb experience and will not hesitate to come back again! Well done!

The hotel and its rooms are classy, modern and hi-tech. Check-in was smooth and we got an upgrade to a room with windows. Toothbrush set and kids bedroom slippers were provided at check-in. We were lucky to have the view of Oriental Pearl Tower from our room. Love the thick and fluffy toilet floor mat. Our food deliveries were sent to the room by a robot waiter. The room phone will ring, a recorded message will inform you that the robot is waiting outside your room. Tap on the blue icon and wait for the compartment to open. After collecting your items, tap the blue icon to close and wave bye to the robot. The hotel is located 1 street away from Nanjing Pedestrian Street and train station. There is a Starbucks at level 1 and a convenience store opposite. Would stay here again 😊

We stayed at The Bund Puyan Hotel for three nights, and it was a pleasant experience overall. The room had decent space and came with a nice view, which was a bonus. The hotel itself looks old but is very well-maintained, giving it a charming character. The breakfast, however, was a letdown—very limited options and no live cooking counter. If you’re someone who skips breakfast, this won’t be an issue. The location is a strong point, just a 10-minute walk to Nanjing Road and 15 minutes to The Bund. The staff were the real highlight—exceptionally helpful and kind. When I fell sick, they guided me to the nearest government hospital and gave clear advice on what to do. A special shoutout to Jiang Yu Fei, who went above and beyond by arranging a last-minute 6-seater taxi to the airport when I struggled to book one through the Didi app. Big kudos to the team! While the breakfast could improve, the location, upkeep, and outstanding staff make this a solid choice.

Like the location, prompting me to take more train than cabby, location is just next to station 1 stop away to people park (foodie location). Right below newly Starbucks service, breakfast is decent light meal for myself with fresh bananas. 7-eleven is just below, although station does look run down. Smart rm is full of apps suitable for local tourist that had subscriptions. Rm are of decent size with a total of 8 storeys, services are overall nice and friendly. Is definitely a place that will visit again if I am back to Shanghai. It can be pretty dark at night, but is quite safe, although I still won’t recommend walking from people park back to hotel at night. Luckin coffee coming up soon. Lobby accept deliveries on guest behalf. Oh ya there’s no securities box or ironing board in the rm. Gym is decent. There is a standing steam ironing there beside the washing machine.

This hotel is so~~~~ great. I am so touched by their service. Best Shanghai hotel ever. Those people at the front desk were fantastic. They even provided free Yu Yuan tour with guests. I have to thank so much to Jerry. He helped every thing for us. Very considerate and delicate service. He should be the global best hotelier!!! Location is very good. Right next to the Bund and Yu Yuan, both short walking distance. Don't worry if your room doesn't have a good view since in the 11th floor common balcony, any guests can have a beautiful view of the Shanghai Tower and the Oriental Pearl Tower. I loved their breakfast as well. The lady who checked in for my family for the restaurant was so great. I forgot her name, but maybe Camela. I really appreciate you! 1st floor bell crews were so kind as well. I definitely want to come to this hotel again. My families Shanghai visit was much happier because of these people. If I come again, I will stay with them. Thank you and miss you, everyone.