Posted on Jun 28, 2026
Guest User
The room has a charming, antique feel with a distinctive incense aroma, creating a rich cultural atmosphere. There's even a calligraphy experience available in the room. The mattress is very comfortable, and everything is clean and hygienic, especially the bathroom. Breakfast was incredibly varied, and the pastries were particularly delicious. I also want to thank the hotel staff for providing me with an extra complimentary breakfast.
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Price per night from:AU$51
Posted on Aug 7, 2026|Leisure Single Room
Guest UserThe location was out of the way for a lot of attractions and unfortunately, we visited during summer so it was too hot and humid to explore the area. When we arrived, it felt like we were the only guest in the resort, we did not get buffet breakfast, instead just a limited breakfast from the menu. It was only the following mornings where there were more guest and the buffet opened, which is understandable. What was disappointing was the pool was closed, we booked this hotel just for the pool as we were traveling with children who would enjoyed it. The daily fruits was a great touch though.
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Price per night from:AU$149
Posted on May 14, 2026
murderveraOverall, it was decent. My special-offer room was fine, but space was limited – no room for a suitcase, and even a backpack was a tight fit. Soundproofing was average for a hostel, neither good nor bad, and really depends on the other guests.
Facilities-wise, I'd rate them as upper-average among the hostels I've stayed in. There were generally enough sinks, showers, and squat toilets. However, most of the faucets in the wash area only had cold water. I finally found one with hot water, but it was scalding, and there was no temperature control, which was a bit disappointing. The drying area was also quite small, and the shower slippers provided were messy. I've stayed in other hostels where disinfected slippers were clearly separated and neatly arranged, so this wasn't ideal.
The mattress was a bit soft, okay for a night or two. On the plus side, it's very close to the subway – literally just a few steps from the station exit. Considering the location and the good ceiling height in the private room which didn't feel cramped, it's acceptable for a short stay.
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Price per night from:AU$10
Posted on Oct 9, 2026|Distant Mountain Single Bed Room
Liliia PleskachOverall - an absolutely magical experience, like stepping into a fairytale, we absolutely LOVED our stay here, it was such an unforgettable experience!
Breakfast with the giraffes was absolutely incredible, such a unique and surreal experience! One tip: if you want a table right by the window, make sure to arrive BEFORE 6:30 AM or LATER around 9:00–9:30 AM when it gets less crowded. The breakfast buffet was very good with an amazing variety of delicious food to suit every taste. You can also visit the restaurant during specific hours for lunch and dinner. During dinner, we enjoyed a wonderful live show with music and performers. And if you miss the restaurant's serving hours, there are other dining options around the resort.
The entire hotel and wildlife park are beautiful and so much fun to explore! You can get around on foot or use the convenient shuttle service. There are so many different animals to see, along with plenty of interactive experiences. We especially loved the area with the adorable little budgies absolutely everywhere 🦜 Lemurs roam freely around the grounds and there are butterflies and dragonflies everywhere. It feels like a little paradise, full of life and harmony with nature.
The hotel itself was also wonderful and very clean. Our room had a jacuzzi and we were welcomed with lots of lovely edible gifts. At check-out, we even received a cute little plush giraffe as a souvenir! Very thoughtful touches!
The staff were absolutely amazing – incredibly friendly, attentive, and always happy to help. They assisted us with our luggage and patiently answered all our questions. A very special thank you to our concierge Liang, who was always available on WeChat, responded almost instantly, and helped us with absolutely everything. We really appreciated his kindness and excellent service.
Another nice little bonus: each guest receives a free QR code to collect a complimentary bag of carrots to feed the animals.
A couple of small suggestions for improvement:
We noticed that the owls appeared to be tethered (?) and remained in the same spot which was quite sad to see. We really hope their welfare is being carefully considered.
Also I personally think the experience would be even more magical without the music playing through speakers around the wildlife park. In such a beautiful natural environment, it would be wonderful to simply enjoy the peaceful sounds of nature. I also wonder whether the constant music might be stressful for some of the animals.
Apart from these small concerns, we truly had an amazing time! The whole place feels like a dream, and you can see how much thought has gone into creating a special experience for guests.
We absolutely loved it and would happily come back! Highlyyy recommended for anyone looking for something truly unique and memorable🦒
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Price per night from:AU$287
Posted on Sep 29, 2026|Deluxe Double Bed Room (Floor-to-Ceiling Window, Private Balcony)
Asnafi NaderThe stay at this hotel led to both bad and good/expected experiences. To begin by the bad, the reception/checkin was terrible (I had to wait for a long time and was forced to ask them two times to check me in, the breakfast restaurant was chaotic (I had to go back and forward, left and right, to find what I wanted to eat and drink, and so was the situation for everybody else, a huge number people forced to do the same…) which did not give a good start for the day, the staff in the lobby were not willing to tell me where the nearest convenient store was located… And now to the good/expected. The location is great: a 2 minute walking distance to the West Lake, a large number of restaurants, shops, cafes, Kerry Center, etc. The rooms was clean and quite and the bed comfortable. The cleaning staff were nice and helpful and the checkout was fast and pleasant.
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Price per night from:AU$144
Posted on Oct 7, 2026|Deluxe Forest and Lake View King Room
KalutelelidiyaThis hotel used to be an InterContinental (perhaps a benchmark in the Jiangsu, Zhejiang, and Shanghai region), but after the InterContinental brand pulled out, the owner operated it independently under the name 'Free InterContinental Palace'.
After the InterContinental de-branding, the hotel significantly increased its recreational activities, adding tennis courts, sound healing, and more.
Among the resort hotels in the Jiangsu, Zhejiang, and Shanghai area, places like the Xihu State Guest House and Fuchun Resort are quite large, but this hotel's actual scale is even more astonishing. Besides the hotel's own area, the entire Xianshan Peninsula is essentially its public space: in early summer, there are bayberry orchards, and in autumn, the mountains are covered with tangerine trees. You can hike to the top of the back mountain (about 2-3 km), and there's a hidden small 'canyon' in the mountains. If you don't want to dine at the hotel, there's a 'farmhouse restaurant' next door (Xianshan Restaurant). A few hundred meters from the entrance is the lighthouse area, which used to be a pebble beach and has now been converted into a coffee shop/bar.
As for the hotel's own hardware, it's roughly on par with the international resort hotels in Yalong Bay around 2010-2012 (Qiandao Lake InterContinental/Hilton/Sheraton all opened around the same time). It's very well-maintained, old but not dilapidated. Compared to the minimalist, trendy new hotels of the past two years, hotels from this period have much more character.
Most people come to Qiandao Lake to escape the summer heat, but October-November is when Xianshan Peninsula is at its most beautiful. The tangerines are ripe, the lake water is exceptionally blue on crisp, clear days, and by November, a few ginkgo trees in the hotel turn golden.
This hotel also has some special advantages: for example, breakfast is served until 11 AM and includes a dedicated children's dining area. From 9 PM to 11 PM, there's a late-night canteen offering various snacks and instant noodles from all over the world (literally every type of noodle from everywhere!). The concierge team's service is also very attentive and prompt.
What can I say? Perfect weather, perfect hotel – 100 out of 10 points! 🥰
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Price per night from:AU$160
Posted on Sep 15, 2026|Yunshe Double Bed Room
Guest UserExcellent! We got a room upgrade with a bathtub, and slept wonderfully. The best part is its proximity to the subway station, with a bus stop right outside. It's also super convenient for exploring and dining. I'd definitely stay here again next time I'm in Hangzhou – it's convenient and great value for money.
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Price per night from:AU$79
Posted on Oct 5, 2026|Superior King Room
Guest UserI highly recommend this hidden gem of a hotel in Hangzhou. It's a must-stay! The subway station is right outside, with Lines 5 and 2 taking you directly to all the scenic spots. The front desk staff, both the ladies and gentlemen, were incredibly attentive and made me feel right at home from the moment I checked in. They offer coffee, pastries, and even a lovely 'goodnight porridge' – so thoughtful and welcoming!
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Price per night from:AU$65
Posted on Jul 20, 2026|Guestroom - City-View (Double Bed)
Guest UserWucheng Four Seasons Yijing Hotel (Yongsheng Shopping Plaza Branch) 9.1
The hotel package price was very affordable, so I saw a lot of senior tour groups. It's located near a residential area, and attractions like Guzicheng require a drive. There are many restaurants nearby. Pets stay free. However, Yongsheng Shopping Plaza is still about a 30-minute walk away.
Location: Generally, it's near a residential area and a bit far from attractions (-0.7). Navigation was clear, and there's a convenient parking lot within the hotel grounds.
Hygiene: The bedding was clean, and the floors were tidy. They also offer to clean the room after you've woken up, which is quite thoughtful.
Service: The hotel front desk staff were very diligent. During check-in, they followed a standardized script and sent a detailed page of information via WeChat, including breakfast and Wi-Fi details. Their response time during my stay was also very fast. It would be even better if they could check reservation notes during check-in to provide the appropriate room type. However, the most annoying part of the service was receiving daily WeChat messages pressuring guests for 5-star reviews (-0.5).
Facilities: They have smart home features and well-equipped energy-saving devices, as well as accessible facilities. However, the smart toilet only had an automatic flush function (-0.2). Also, there were no screens on the windows, so opening them for ventilation could let in mosquitoes and other insects (-0.3).
Comfort: It has a budget hotel design. The room was a bit compact but generally clean. The soundproofing was a bit lacking (-0.2).
Dining: Breakfast is provided, including a noodle station. They also offer a great late-night snack service.
Bonus points: Late check-out available (+0.5). No room upgrade. Laundry room available (+0.5). Late-night snack service available (+0.5).
Minus points: People occasionally smoked in the ground floor lobby and were not stopped (-0.5).
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Price per night from:AU$26
Posted on Oct 5, 2026|Boutique 2-bed Room
BulangxiongbuzaijiaThe hotel's location is excellent, with Hankyu Department Store and Cultural Plaza nearby, making it convenient for dining and shopping.
The service was also top-notch. The butler communicated proactively, and handling issues at night during our stay was exceptional. The front desk staff were also very competent, and colleagues were helping each other out, creating a great atmosphere.
Breakfast was standard, and it was quite crowded during the National Day holiday.
All necessary facilities were available, and the bedding was comfortable.
The major drawback was the severe mosquito and insect problem. We didn't open the windows at all after entering the room, but my child was bitten seven times at night, which severely affected our rest. Such an issue is unacceptable in a 5-diamond hotel in an economically developed city. I've stayed in many old Xiangji and old state guesthouses in China, and never encountered similar problems, so it shouldn't be due to aging hardware.
Other areas for improvement include the air conditioner's vibration noise and the detached waterproof strip in the bathroom. However, these might be specific to our room, but unfortunately, we experienced them.
Also, the sink faucet was too short, which is a poorly designed feature.
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Price per night from:AU$98