Booked the hotel for my parents to stay. They were very pleased and satisfied. Cleanliness and service were outstanding. Thank you Novotel please keep up your standards. Highly recommended. I will be choosing Novotel for my bookings in the future.
We had a good and peaceful stay,it has a big space in our room to move comfortable...i will stay again in this pension house in my next visit iligan city.
Very clean, modernised rooms, bed very comfortable, aircon old style hole in the wall mounted but okay, and key card which also turns on the power. Unfortunately, fridge and aircon go off too when you go out.
After the bad rap breakfast has been getting, we made sure we went early (soon after opening at 6.00am), and it was more than satisfactory.
Two staff were trying very hard to make sure we were happy... probably as a consequence of the bad reviews.
Front desk very efficient, very handy commercial laundromat on ground floor where you can wash and dry two suitcases full of clothes for 260 pesos.
A couple of minor issues we had were dealt with straight away.
Very central location with a 5 minute walk to several shopping malls.
CONS:
Trip.com does not warn you that you will have to pay 2000 peso refundable deposit when you arrive.
They are very hospitable and at good location but always keep forgetting to clean room or bring water till we have to ask multiple times. I dont think that is intentional though and staff is nice. The food is good too and you can pay by credit card.
The rooms are very clean. Exceeds expectations. The attendants are very snappy and accommodating.
The wifi is not available inside the rooms yet, but can be accessed in the common lobby.
Suggestion:
Offer the wifi details upon check-in.
Affordable hotel, near landmarks and just along the high way. Aircon noise is annoying when you're tryna get some rest but it's understandable. You literally get what you pay for.
15 reviews
7.4/10
Price from
€13
per night
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8.6/10
Very Good
BBudida Matrix IncThey are very hospitable and at good location but always keep forgetting to clean room or bring water till we have to ask multiple times. I dont think that is intentional though and staff is nice. The food is good too and you can pay by credit card.
GGuest UserThe hotel and the staff were wonderful. The staff saw to your ever need, they constantly greeted you with a smile and a kins word.
The breakfast service was the most disappointing aspect of the hotel. The meal choices were so odd. We stayed for two 3 day stints (a total of six days), the breakfast was some sort of soup, either a sunny side up egg or a hard boiled egg; steamed rice; then what seemed like leftovers from dinner the night before - one morning it was chop suey (vegetables like broccoli, cauliflower; and carrots); another morning it was sardines, fish on cabbage; the only item that i would consider a breakfast food was their beef chorizo (but the beef chorizo was not tasty or seemingly fully cooked). I was surprised that there were no Filipino breakfast staples - tocino, longanisa, or even spam.
I would say the breakfast menu needs to be reviewed.
GGuest UserVery clean, modernised rooms, bed very comfortable, aircon old style hole in the wall mounted but okay, and key card which also turns on the power. Unfortunately, fridge and aircon go off too when you go out.
After the bad rap breakfast has been getting, we made sure we went early (soon after opening at 6.00am), and it was more than satisfactory.
Two staff were trying very hard to make sure we were happy... probably as a consequence of the bad reviews.
Front desk very efficient, very handy commercial laundromat on ground floor where you can wash and dry two suitcases full of clothes for 260 pesos.
A couple of minor issues we had were dealt with straight away.
Very central location with a 5 minute walk to several shopping malls.
CONS:
Trip.com does not warn you that you will have to pay 2000 peso refundable deposit when you arrive.
CClenton AllisonStaff was great they arrange wash my clothes for 200 fpf and repair hole in my pants. Toilet had toilet seat I wash my body on that seat. They have cold to hot water shower wand with 4 settings for temp.
Room small but great for the price. Aircon was cold if you wanted that. TV and power switch. The street noise is loud but I sleeped ok. No elevator just stairs. Del Monte pineapple factory across the street but was quiet to me.
Jollibee is 10 fpf jeepee and Chow King is before Jollibee under overpass that street to mall. About hour and half drive time by taxi. But you can take busses to Davon and other places
MMightyPaulaI had a fantastic stay]. The staff was welcoming, the room was clean and comfortable, and the location was perfect—close to attractions yet peaceful. Breakfast was delicious with a great variety. Exceptional service all around. Highly recommended!
FFrankieLove the place. May not be at the heart of the city but most definitely accessible to all amenities that might be needed. A big plus that the bus terminal is just downstairs
KKate Angielynniceee inn. has free water and not so strict. the door at the cr is not properly working but the place is good enough for you to stay. I want to thank the staffs because wala ra silay problema. niceee inn. has free water and not so strict. the door at the cr is not properly working but the place is good enough for you to stay. I want to thank the staffs because wala ra silay problema.
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