Boutique Hotels in Guangdong, China

A perfect five-star review for the R&F Wanda Hotel Jiangmen! From the moment I stepped into the lobby, Annie's warm, spring-like smile and efficient, professional service instantly melted away my travel fatigue. The room was spacious and bright, the bedding was comfortable, and the river view was absolutely stunning. Breakfast offered a rich variety, and the service was attentive and thoughtful. This stay far exceeded my expectations; Annie and her team's warmth made this place feel less like a hotel and more like a cozy sanctuary. Highly recommended – I will definitely choose to stay here again on my next visit to Jiangmen!

I chose Wyndham again this year because of my pleasant stay during New Year's Day last year. However, the service this time, at the same time of year, was vastly different. First, the front desk handling check-in clearly ignored my special requests. As a result, when I got to the room, I found that the room I booked was the exact opposite of what I requested. Furthermore, the so-called 'lake view' room only offered a view of large trees (Picture 1). If the hotel didn't have the requested room, shouldn't the front desk have informed the guest? Secondly, I don't think Wyndham accurately estimated the number of guests for breakfast. The entire breakfast restaurant was incredibly noisy, no different from a wet market. I can understand this, as it's a holiday and there are many people. But while people were eating, those coming in would just stand next to others' tables, which I imagine was frustrating for both those trying to eat and those looking for a table. The restaurant staff's instructions for seating guests were also unclear (Picture 3). This is because there were actually dining areas on the other side of the restaurant, but they were in a sunken area and hard for guests to notice. As for the auntie at the rice noodle roll station, I wonder if she wasn't getting paid or wasn't trained, because she wore an unpleasant expression for all to see. If you can't give an extra portion according to policy, you can explain it nicely, because guests might not have seen the notice. But being confrontational with guests only causes anger, especially when the dining atmosphere is already so frustrating! In other hotels, staff are attentive to special families and even offer assistance, but despite Wyndham's high room rates, the service falls short. The breakfast selection was very ordinary, very ordinary, and with so many people, the queues for the limited made-to-order stations were incredibly long. The experience was very poor, and I didn't end up eating much anyway. Thirdly, the five-star Wyndham clearly has very poor preparedness for its guest traffic during holidays. As the weather turned cold that evening, and the forecast had warned of it, which everyone knew, many families with children needed extra blankets. However, the blanket I requested half an hour ago wasn't delivered. Finally, after I called to follow up, they said there were no blankets, and it took another hour for the requested items and a bedsheet (which was better than nothing) to arrive. In short, this stay was very unpleasant. A big-brand hotel is still inferior to a guesthouse!

First time at New World, and it was a truly fantastic experience! To be honest, when I used to travel, I always liked to be out and about, and I wasn't really a fan of staying in the hotel. But this was my first staycation, and I was pleasantly surprised by how comfortable it was to just relax at the hotel! I went to the hot springs four times in two days, and it wasn't crowded at all, which was really nice. The breakfast was great too! The whole hotel's style and aesthetics are superb; I really enjoyed my stay here, and it's not too far from Shenzhen, so I can definitely come back more often in the future. 😎 Our butler, Mati, also provided excellent service, sharing and reminding us about breakfast, dinner, and nearby entertainment. Very satisfied!

“The best hotel in Zhanjiang” My room is sea view suite 1316 with club accessed pass where you can enjoy free dinner and drink 18.00-20.00 and I stayed here for 5 days for work. The location is great just next to the beach and there is shopping mall where you can find something to eat and it takes only 7 mins by walk. The room is very spacious and provide everything you need during your stay, fridge, big bathtub with sea view, robes, comb, dryer, salt bath, mouthwash, etc Breakfast is also a competitive advantage as it offers a variety of choice (most of them are Chinese food) since early morning until 10.30. Staff is very helpful and the front desk can speak English. The lobby is always crowded and busy because there’s seminar / wedding event hosted here almost everyday. Facilities of the hotel are great especially gyms and children’s room. The only negative side is cleanliness. My shower room still got some hairfall on the ground after cleaning but the overall is ok. I would recommend this hotel and will visit them again.

The hotel lobby is on the 5th floor. The front desk was great; I could directly message them on WeChat with any questions. They gave me a free room upgrade and a complimentary fruit platter. When I ordered takeout at night, the staff even helped arrange for a robot to deliver it to my door. It was a really excellent experience! 👍

The smart TV in the room was a bit complicated; I spent ages trying to connect my phone to cast to it without success. I called the front desk and a technician named Jay arrived within two minutes. He not only fixed the problem quickly but also patiently taught me how to use it. The front desk then followed up with a call to confirm everything was resolved. This kind of 'one-stop' problem-solving loop really impressed me with its professionalism.

My first stay at an Atour Hotel was great! The service was excellent, and the room was clean and tidy. I loved that there was a reading area downstairs and a mini-fridge in the room – all the amenities you need. The breakfast spread was fantastic, and the hotel is conveniently located near Zhongshan Park and the pedestrian street. Plus, they even have robots delivering room service!

This hotel is located right in Shamian Island, and parking is super convenient. Check-in is on the second floor, and you can step right out onto Shamian Island from the first floor – perfect for photos and sightseeing! The dim sum at the hotel restaurant is also excellent. It's an older hotel, but it's incredibly well-maintained, spotless, and the service is absolutely fantastic. They even went above and beyond for my child's birthday, with the guest relations team being so thoughtful ❤️ They even gave my child a present 🎁 So incredibly considerate! Highly recommend! 👍🏻

We received a complimentary room upgrade to a larger room. The hotel's location is excellent. We accidentally left behind a gold bracelet and a valuable gemstone ring. A hotel staff member found them and handed them over to the front desk for safekeeping. I only realized they were missing a day later when I was at a hotel in Zhuhai. When I called the hotel's front desk, they confirmed the items were safe and sound. I suggested to the hotel management that they should promptly call guests to notify them of lost items. Today, I took a taxi back to the hotel in Zhongshan to retrieve them. Ally, the duty manager, accepted my suggestion with sincere and honest demeanor, agreeing that guests should be informed immediately. They even reimbursed my taxi fare for the round trip.

Staying at the Sofitel Le Louvre, I was completely charmed by Nicole from the Guest Relations team in the lobby! She was smiling the entire time, proactively helped me with my luggage, took many photos for me, and thoroughly explained the hotel's facilities. When I was checking out, I was in a rush, and she thoughtfully arranged for me to use the express lane, completing everything in just a few minutes. Her professional and warm service made my trip exceptionally comfortable. I'll definitely be back!