This was by far the best hotel experience during my trip to Suzhou, highly recommended! It offers excellent value for money, seamlessly blending traditional Suzhou architecture and landscapes – every corner is a picturesque view. The front desk staff, especially the lady who checked me in, was incredibly helpful and even upgraded my room to a suite for free. The room's facilities and decor were impeccable, and even the corridor leading to the room offered beautiful scenery. The attention to detail throughout the hotel was remarkable, and the room's cleanliness was top-notch. I even tried some local noodles at Rui Mian, which were quite tasty. I'll definitely choose this hotel again on my next visit to Suzhou.
The location is fantastic! You can see it right from Exit 4A of Gulou Metro Station. It's only two metro stops to Xinjiekou.
As for the facilities, the hotel isn't newly renovated, but the rooms are spacious and still offer standard 5-star amenities. I forgot to take photos, but you can pretty much go by the official website. The high-floor views are excellent. I was short on time, so I didn't get to experience the gym or pool.
Cleanliness was great; it was very well-maintained.
Now, for the service, this is where I really want to highlight something. A day before arrival, the butler contacted me to confirm my check-in time and added me on WeChat. They provided information about the hotel, nearby dining options, and tourist attractions. On the day of arrival, the room was already prepared, and complimentary fruit was provided. The butler also followed up on my stay to ensure everything was satisfactory. They always responded to my requests promptly. They even helped me print my child's homework and assisted with sending a package.
When you're traveling, this kind of service truly makes you feel so welcome and cared for. A special thanks to the butler, Luanne 👍👍👍! I'll definitely consider staying here again on my next trip to Nanjing.
Hotel near Shilu Commercial Area,Suzhou1.9% of visitors choose this area
GGuest User2026.05.17
The room was spacious, and the lighting was perfectly warm. The hallway was so quiet you could hear yourself breathe. The moment the bedside lamp turned on, I felt a sense of peace and coziness. The hygiene was excellent, and the soundproofing was great, so I wasn't disturbed at all during the night. Once I checked in, all I wanted to do was lie down and relax, even the city night view outside the window became just background noise. 🌙✨✨
Hotel near Slender West Lake Scenic Area,Yangzhou71% of visitors choose this area
GGuest User2026.04.23
After doing some research online, I was torn between Building 8 and Building 18, but I ultimately chose Building 18, which is apparently newly built and features a courtyard. There are peacocks on the B1 level, and you can access them directly from the parking lot following the signs. You can customize your room keycard, just remember to do it in advance. There are also cute little bunnies near Building 18.
The courtyard inside the room wasn't particularly worth it, as I spent most of my time out sightseeing. However, the large floor-to-ceiling windows offered beautiful views at night, my only minor complaint is that the courtyard itself wasn't very big.
It was very convenient to call staff anytime to take us to any building we needed (except for the hot spring across the street, which only offered drop-offs at Quyu Teahouse).
Yangzhou's gardens can get quite crowded, so it was much better to enjoy the ambiance directly at the Guesthouse. It was less crowded and very green, with direct access to Slender West Lake.
Breakfast was plentiful and offered a wide variety of choices.
I heard the swimming pool at the Guesthouse is also quite famous, but I was short on time and couldn't experience it myself.
Do pay attention to the complimentary hot spring tickets. I tried both hot springs. For the Slender West Lake hot spring across the street, you should set aside a few hours. Both indoor and outdoor hot springs are available, and there's a great variety of them.
Hongqiao Fang Hot Spring felt more like the Northeastern Chinese bathhouse culture (and I'm from the Northeast, haha!). For massages, I highly recommend ear picking and full-body massages. I don't think a pedicure is really worth it unless you have very severe calluses. Overall, I found the bathhouse services slightly less impressive than what you'd find in the Northeast.
The lobby on the 11th floor is also very nice, with black swans nearby. The Guesthouse has a lot of plants and animals throughout.
I tried all three restaurants within the Guesthouse, but I wouldn't highly recommend them. It might be due to my personal taste, but I felt it was better to eat out. However, the ambiance in the restaurants was quite pleasant.
Overall, I'd give the Guesthouse a thumbs up. The environment is absolutely impeccable. However, compared to the exterior landscaping, the interior conditions of the Guesthouse were a bit less impressive. So, for value for money, you could opt for a standard king room and still enjoy the beautiful scenery.
I will definitely choose the Guesthouse again on my next trip to Yangzhou!!!
Booked Shangri-La again for my trip to Nanjing. The day before check-in, the guest relations department called to ask about any room preferences, and the room they assigned perfectly met my needs. The lake view was stunning and the vista was wide open. The mini-fridge had a slight issue, but they quickly sent someone to fix it, which was great. Although the room's decor is a bit dated, it doesn't feel old, and the cleanliness was good.
The Horizon Club on the 40th floor is very refined and spacious. Enjoying afternoon tea and happy hour here with a lake view is incredibly pleasant. The only drawback is that the afternoon tea desserts were a bit simplistic, but the breakfast pastries were quite good. Breakfast is semi-buffet style with a good variety, and all the hot dishes were delicious.
Hotel near Xinjiekou Area (Downtown),Nanjing1.5% of visitors choose this area
GGuest User2026.05.20
Staying at Jinling Hotel this time, I truly experienced the unique charm and warmth of a well-established luxury hotel. My entire stay was impeccable. The hotel is located in the heart of Xinjiekou, making it super convenient for getting around and shopping. What impressed me most was the thoughtful service throughout my stay, especially the 'fairy' housekeeper, whose professional and warm service deserves a big thumbs up! The room attendant, ZLT, was also very meticulous with the cleaning. Overall, a very satisfying stay.
Hotel near Sanyang Square (Downtown) and Railway Station Area,Wuxi34.9% of visitors choose this area
GGuest User2026.04.07
What I didn't like: When I checked in, they asked if I needed cooking facilities and a washing machine. If not, I could get a room immediately. If so, I'd have to wait for a room to be cleaned. I asked if the room sizes were the same, and they said yes. So I thought I'd just check in directly; the space saved from not having cooking facilities and a washing machine should make the room more comfortable. Who knew it was all hallway space, with very little usable area? Everyone, please avoid room xx06, see the pictures for details.
What I liked: The hotel is located near Exit 10 of Sanyang Plaza Metro Station, which is an excellent location and very convenient for getting around.
I won't be coming back in the future, bye-bye~
Hotel near Industrial Park, Jinji Lake Commercial Area,Suzhou1.7% of visitors choose this area
DDoudingguaiguai2026.05.22
The architectural design of Crowne Plaza Suzhou is truly iconic! It looks just like a luxurious cruise ship about to set sail, gracefully docked by Jinji Lake. At night, when the lights come on, their reflection in the water creates a futuristic and romantic atmosphere. The lobby is grand and spacious, with a spiral staircase and crystal chandeliers, perfect for taking stunning photos. The room facilities are very new, featuring smart toilets, electric curtains, and a capsule coffee machine. The bedding is soft and skin-friendly, and there's even a pillow menu, ensuring a fantastic night's sleep. My favorite part was the indoor heated pool, with its floor-to-ceiling windows overlooking Jinji Lake. Swimming while enjoying the lake view felt like floating on the sea. The gym has professional equipment, and the treadmills face the scenic lake, making workouts a real pleasure. The hotel has direct access to the lakeside promenade, which is super convenient for morning and evening strolls, runs, or watching the sunset. The overall environment is a quiet oasis in the bustling city, offering both urban convenience and a resort feel, with facilities maintained immaculately. Families with kids must visit the Little Captain Kids' Paradise; it's spread over two floors with slides, a ball pit, and VR games. Five stars, I'll definitely be back! Dolphin
Hotel near Guanqian Street Area (Downtown),Suzhou57.3% of visitors choose this area
GGuest User2026.03.19
Upon check-in, the front desk upgraded my room, and a dedicated staff member personally guided me there. The room included breakfast, and I highly recommend the douhua (tofu pudding) – it was delicious. The location is also fantastic; you can walk to Humble Administrator's Garden, Lion Grove Garden, and Suzhou Museum, as they're all close by. The high-speed rail station and subway are also very convenient, though a taxi might take about half an hour due to traffic. The hotel itself has a beautiful garden-style layout, complete with dining options and Pingtan (Suzhou storytelling and ballad singing, depending on availability). They also offer shuttle services; you can inquire at the hotel for more details.
Hotel near Lianyungang Downtown,Lianyungang8% of visitors choose this area
Ggych2026.04.26
The views are great, with large floor-to-ceiling windows. The front desk service was pretty good too. Downstairs is the Suning.com Plaza, making shopping, strolling, and dining incredibly convenient. The pedestrian street and food street are also a short walk away. My favorite is the roasted lamb shank at the food street; I make sure to have one every time I visit.
Excellent
7324 reviews
9.6/10
Price from
AED 218
per night
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9,4/10
Outstanding
We had an absolutely great experience here! When researching where to stay in Suzhou, Pan Pacific came up in most reviews, so we had high expectations and the experience completely lived up to them. We stayed for two nights and would love to return whenever we come back to Suzhou. It’s truly worth it. The property is grand and beautiful, just like in the photos, the room and amenities felt like a five-star hotel at an unbelievable price. In-house guests also get free access to the ancient Panmen Gate, which the area is directly connected from the hotel. The check-in process may take a little longer if arrive at the same time as groups, but all the staff were friendly and helpful. Not every one speaking fluent English, but they were all friendly. And shout out to lovely Concierge named Ivy 郑明泽, when we were trying to ask for help to buy the yoghurt drink as we couldn’t find in any places we went before, she was the one helping us by using her own mobile and even delivered us by the door herself 🥹
What we liked: Spacious and nice room design. Separate bath and toilet. Toilet has automatic flush, seat cover is also provided. Lots of snacks and amenities provided. There are amenities at the front desk such as disposable bath cover, disposable floss, mask etc you can collect from front desk. You can also ask for warm bottled water. Responsive staff, can communicate your needs via WeChat, very convenient. There are 3 lifts, very convenient. Snacks and drinks are free. Bath robes, room and bath slippers are provided too. Awesome that we stayed on the same floor as the lobby, very convenient. Location is near metro, malls, shops, and attractions, very convenient. I like that there are bath robes and different types of towels provided. What we think can be improved: We thought the big bath was indoors and wouldn’t be so cold in the winter but it has two open windows and it gets quite cold when the wind blows. It takes about 1.5h to fill up about 60-70% of the tub and you need to tap every 30 minutes or so to keep the water flowing. Quite time consuming to get it ready for a bath. Housekeeping is inconsistent, the cleaner left a towel on the floor on one of the days, left a cup unwashed, took away our straws and left the sink cover by the sink instead. They have a centralised heating system so it can get quite hot but the staff offered us a fan and we opened the balcony door for wind to enter so it was comfortable to sleep at night. There was some drilling going on in the early morning around 9-10am, it was just opposite our room so it disrupted my sleep, would be better for them to schedule it during non-sleeping hours. When we were checking out, the staff at the counter shared about them getting audited and if we don’t give a five star review, they will get a fine, I had never heard of it from other hotels and found it quite strange. She was insistent on us doing it on the spot even though we have to catch a train, that was not pleasant. We just went ahead to rush for our train. Not much to watch on the TV unfortunately.
Hotel location is tip top , next to it is a shopping street and metro , environment is clean and out look is fantastic, my wife like the room very much , our package including lunch / dinner was very nice and delicious, overall strongly recommended this hotel .
The hotel is located at the heart of Pingjiang road so it’s very convenient for us to explore nearby attractions. We also especially love the interior of the accommodation. Our hotel room is very comfortable and the afternoon tea and breakfast was also beautifully done. Overall, we are very happy with our stay here. Super grateful and touched by the service provided by the staffs. All of them are very kind and professional. Thank you!!☺️
Hotel near Sanyang Square (Downtown) and Railway Station Area, Wuxi
Price per night from:AED 279
9,5/10
Outstanding
Check in was not that easy since nobody was at reception - it was however very late in the evening. Rather than that everything was very good, nice accommodation, cleanliness, organisation. Thanks! Rafael
Our trip to Nanjing left us with beautiful memories and a very positive impression. Largely attributable to the very pleasant stay at Swisstouches Hotel. We stayed in the suite from end May to early June. 1. Very clean and comfortable suite - About one of the most comfortable rooms I have had stayed in recent memory. Spacious, clean, well - kept, well - maintained. Reasonably priced. Whole place smelled good, no hint of musky odour, no tobacco smell, children had zero issue with allergy. Sound proofing was great. I do wish the kitchenette is better equipped with microwave oven, utensils and simple crockery. Not that we cook in the room, but I guess it is more convenient to have simple utensils available in the kitchenette. 2. Courteous, attentive and responsive service - Reception was courteous, patient and reliable. Restaurant staff were obliging and prompt (requests were attended to promptly, room cleaning staff were responsible and detailed. (I accidentally left the Do-Not-Disturb sign on, they left a note reminding me about that, and took the initiative to return in the evening to clean up the room - all without any request from me. I thought of just going letting the room cleaning pass for 1 day). Such conscientious work attitude is hard to come by. 3. Food was hygienic and ample - The buffet breakfast was amply stocked and spread was decent. Not an emperor's feast, but way enough to surpass expectations for most people. 4. Location was decent, safe - The hotel is situated in the outskirts of Nanjing city. So you get the tranquil, but you wont have the hustle and bustle. There are convenience stores and eateries well within a stone's throw. Ride hailing taxis are easily available too. But if you are expecting to walk to the tourist spots, you will have to stay in the heart of the city. I personally prefer a location like Swisstouches' . 5. Facilities - I only tried the swimming pool and gym. Very decent. Good enough for exercise and workouts during travel. Gym was well equipped, albeit a little messy. But that's more of gym users rather than the set-up. Swimming pool was well maintained and monitored at all times. Great for lane swimming. All in all, fantastic stay. Go back again? Big Yes.
Two days and one night, I arrived at the resort at noon, there was a vacancy, so I checked in directly. The garden view room was upgraded to a lake view room. The scenery was particularly good. At night, someone set off fireworks facing the lake, and the balcony was just right to see it. The housekeeper Xiaoyu was very enthusiastic. He added WeChat one day in advance and confirmed the room type and special needs such as extra bed rails. He also followed the whole process when checking in and checking out, introduced the hotel layout, etc., and gave a small gift. The baby especially likes to dig sand in the indoor and outdoor children's playground. There is no need to bring your own sand digging tools, all are available. The indoor area is divided into different rooms, with a cassia seed pool, a brick room + piano, a climbing area + slide, and a children's theater. Outdoors are a large slide, seesaw, rocking horse, swing, and sand pit (with awnings and seats, good reviews). There is also a shuttle bus to Tongli Ancient Town in the evening, which saves me from driving myself. It's just right to have dinner in the evening. The parent-child swimming pool was also tried. The shower room, changing room and toilet are all equipped. Unfortunately, the baby was very scared when he went into the water for the first time, so it was a waste. The hardware in the room is OK, toiletries, bathrobes and slippers are all provided for two adults and one child, and there is also a footstool for the children. The overall experience is good.
Could not have had a better experience. The interior design was beautiful and the room was very clean and comfortable. The overall vibe was homey and calming. The location was very central and close to all the tourist sites yet it is in an enclosed area making it a quiet sanctuary away from the hustle and bustle. We especially enjoyed the sound bath experience which was relaxing and healing. Would definitely recommend this.
Hotel near Guanqian Street Area (Downtown), Suzhou
Price per night from:AED 514
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