Truly, we have so many sweet and unforgetable memories during our stay in Pan Pacific Hotel Suchou. We booked ”Family Two Bedrooms” for 4 of us & this room was the best family room we ever had. This room has 2 spacious bedrooms, 2 clean bathrooms and a mini kitchen with refridgerator, microwave and sink that made our in-room experience was very comfortable. The housekeeping was also very kind plus their excellent services to mention. We remember this Ms. Xia Ning, a room attendant, who left a beautiful postcard in our room with her heartful and warm greetings with her own handwritings to make sure we had comfortable stay and satisfied. We are surely touched by her beyond service.
The hotel's breakfast was one of the best with so various dishes and all were delicious. Some food were resembling the famous and delicate Chinese cuisines.
We fully enjoyed Pan Pacific Suzhou Hotel's Panmen Scenic Area. The scenes of their large beautiful garden at noon and at night was unforgetable. We had a chance to try Chinese traditional clothings from Wu Palace Hanfu Experience Center (with Ms. Yichen's generous assistance) and also one-hour cheongsam experience (for women) that helped us to take many beautiful memorable photos. Other hotel's enjoyable benefits include Suzhou Memories-Wu Palace Historical, Collection of Passport Documents for Wu Palace, Tai Chi Experience, CNY 100 SPA voucher at Jialiya Spa & Free self-service laundry and drying. It surely gave us worth time to spent in the hotel. Our sweet 5-star experience with Pan Pacific Suzhou Hotel this time surely will make us to come back to this great hotel in our next visit to Suzhou.
InterContinental hotels are consistently excellent, and this one is no exception when it comes to staff service and facilities. The InterContinental Nanjing Greenland Center is the tallest building in Nanjing, offering incredibly expansive views from above. The panoramic platform on the 45th floor is absolutely stunning. Even though we visited during the busy May Day holiday, and the hotel was bustling, the staff never showed any signs of service slack. We even met a 'Smile Ambassador,' a truly warm and friendly auntie who genuinely smiled at every guest she encountered. 😊
I especially want to commend Kelly, the lovely young lady who checked me in at the front desk. The first thing she said when I approached was, 'I'm so sorry to keep you waiting. The guest before you had some mobility issues, so it took a little longer. Thank you for your understanding.' Since the hotel was fully booked the night before, there wasn't a room ready when we arrived. So, we completed the registration, left our luggage, and headed out. Kelly was incredibly thoughtful and made a note to assign us a high-floor room with a great view. It's the little things, done with care, that really make a difference!
When we returned in the afternoon to get our room key, the room didn't disappoint. Thanks to the floor-to-ceiling windows, the staff had already drawn the curtains to keep it cool. What's more, the hotel windows are designed so cleverly! You don't have to worry about anything falling from a high altitude when you open them. The safety measures here are top-notch, using perforated panels for protection. You can enjoy fresh air without any safety concerns! Thumbs up! I highly recommend this hotel to anyone visiting Nanjing. It's also super convenient, with a subway station right at the entrance and close to Xinjiekou! Highly, highly, highly recommended!
Hotel near Shilu Commercial Area,Suzhou1.6% of visitors choose this area
Bbetty662112026.05.04
My daughter, son, and I stayed in the family room. We were very satisfied; both the exterior and interior were very unique, and the room was spotlessly clean. It had a wonderful charm. There was also a large bathtub, equipped with a bath liner, which was very hygienic. The only drawback was that the shower area wasn't private enough, which is something that could be improved for guests' privacy, even among family. Also, when checking in, it would be helpful to remind guests if they haven't purchased breakfast and ask if they'd like to, just to refine the service a bit more. However, overall, we were very satisfied. They proactively asked if I had a car and if I needed a parking voucher, and they reimbursed my parking fee. Very good indeed, and the tall lady working there had excellent service attitude.
Hotel near Slender West Lake Scenic Area,Yangzhou71.6% of visitors choose this area
GGuest User2026.04.23
After doing some research online, I was torn between Building 8 and Building 18, but I ultimately chose Building 18, which is apparently newly built and features a courtyard. There are peacocks on the B1 level, and you can access them directly from the parking lot following the signs. You can customize your room keycard, just remember to do it in advance. There are also cute little bunnies near Building 18.
The courtyard inside the room wasn't particularly worth it, as I spent most of my time out sightseeing. However, the large floor-to-ceiling windows offered beautiful views at night, my only minor complaint is that the courtyard itself wasn't very big.
It was very convenient to call staff anytime to take us to any building we needed (except for the hot spring across the street, which only offered drop-offs at Quyu Teahouse).
Yangzhou's gardens can get quite crowded, so it was much better to enjoy the ambiance directly at the Guesthouse. It was less crowded and very green, with direct access to Slender West Lake.
Breakfast was plentiful and offered a wide variety of choices.
I heard the swimming pool at the Guesthouse is also quite famous, but I was short on time and couldn't experience it myself.
Do pay attention to the complimentary hot spring tickets. I tried both hot springs. For the Slender West Lake hot spring across the street, you should set aside a few hours. Both indoor and outdoor hot springs are available, and there's a great variety of them.
Hongqiao Fang Hot Spring felt more like the Northeastern Chinese bathhouse culture (and I'm from the Northeast, haha!). For massages, I highly recommend ear picking and full-body massages. I don't think a pedicure is really worth it unless you have very severe calluses. Overall, I found the bathhouse services slightly less impressive than what you'd find in the Northeast.
The lobby on the 11th floor is also very nice, with black swans nearby. The Guesthouse has a lot of plants and animals throughout.
I tried all three restaurants within the Guesthouse, but I wouldn't highly recommend them. It might be due to my personal taste, but I felt it was better to eat out. However, the ambiance in the restaurants was quite pleasant.
Overall, I'd give the Guesthouse a thumbs up. The environment is absolutely impeccable. However, compared to the exterior landscaping, the interior conditions of the Guesthouse were a bit less impressive. So, for value for money, you could opt for a standard king room and still enjoy the beautiful scenery.
I will definitely choose the Guesthouse again on my next trip to Yangzhou!!!
🌸 A sunny March is the perfect time for flower viewing. Carrying a slight regret from our last trip and a lingering fondness for Nanxiang, we embarked on this Nanjing journey, with the Nanjing Shangri-La, of course, as our first stop.
1. **Location**: The hotel's location is superb, right next to Xinmofan Road Metro Station, making it incredibly convenient to reach all major attractions. It's also very close to Xuanwu Lake, just a few minutes' walk away. Strolling along the lake, with willows swaying and flowers vying for attention – the dazzling tulips, the blooming crabapples (some green, some red), and especially that expansive cherry blossom grove. From a distance, it looked like a pink mist. A gentle spring breeze would bring a shower of cherry blossoms, petals fluttering down and scattering, softly carpeting the earth in pink. The peach blossoms were not to be outdone, white, pink, and crimson, blooming profusely on the branches, attracting countless busy little bees and adding vibrant color to the lakeside spring.
2. **Room**: We stayed in a lake-view suite again this time, and I'm grateful to the Horizon Club staff for arranging a high-floor room. The room was clean, tidy, spacious, and bright, with a large living room and bedroom. The floor-to-ceiling window offered a side view of Xuanwu Lake, which was a slight pity. There was no separate walk-in closet, the luggage rack was rather high and narrow, and the bathroom toilet wasn't smart and wasn't separated, all indicating the hotel's age. However, the room service was commendable. They were always responsive, not only providing a luggage rack and a drying pole but also bringing a pot of orchids, which added color to the room. When we mentioned that the welcome dessert wasn't very good, they immediately replaced it with cherry blossom cupcakes and chocolates the next day, which was very thoughtful.
3. **Dining**: The hotel's 'Jiangnan Wok' restaurant specializes in Huaiyang cuisine and is a Black Pearl two-diamond establishment. The restaurant has an elegant ambiance, and the waitstaff are all polite. The 'Clear Broth Lion's Head' was fragrant, soft, and melted in the mouth, while the 'Huaiyang Soft Wok Eel' was silky smooth and tender, our absolute favorite. The unexpected surprise was the 'Stir-fried Beef with Brisket Fat' – the beef was tender and aromatic, with excellent wok hei. Being spice lovers, we also ordered the 'Jiangnan Wok Maoxuewang,' which was also excellent. The large chunks of eel and generous shrimp balls showed no skimping on ingredients, and the flavor definitely rivaled external Sichuan and Hunan restaurants. Personally, I found the pan-fried buns just okay. The 'Xiao Xian Rou' crispy pastry reminded me of Shanghai's fresh pork mooncakes, but felt like it lacked a bit of juice.
Breakfast at the ground-floor buffet used to impress me, but this time, the taste felt a bit off compared to before. The 'Jiangnan Wok' breakfast selection was rich, the duck blood vermicelli soup was very fresh and delicious, and the handmade soup dumplings were also good. The beef potstickers had a fragrant filling, but the crust wasn't crispy enough. The bread and pastry section had a variety of choices, but the taste felt average, especially my favorite caramel egg tart, whose crust was soft, almost as if it had been microwaved.
The Horizon Club breakfast is semi-buffet style, with a la carte options available. The pan-fried salmon was exquisite and delicious, and the duck blood vermicelli soup was generously portioned and very fresh. The restaurant's bread station even had a small toaster, allowing guests to heat their own bread, which was a thoughtful touch. However, I felt the standard had declined compared to before; the Eggs Benedict were solid, the beef in the Nanjing beef noodles was tough, and the steamed buns in the steamer were sometimes not hot, affecting the taste. Although the happy hour offerings were quite rich, the taste was average. Even more unbelievable, we found plastic wrap in the food – this shouldn't happen at a Shangri-La brand hotel. Nevertheless, the service attitude of the staff, whether in the ground-floor restaurant or the Horizon Club, was still very attentive and enthusiastic.
I also encountered an unprecedented issue at the gym. For two consecutive days, I was stopped at the entrance because the staff said my room card and room number didn't match. Later, the duty manager likely issued a new room card, but it canceled my previously noted late check-out, causing me to be unable to enter on check-out day, which was quite embarrassing. Although the gym operates 24/7 with room card access, the restroom is shared with the pool, and it's unavailable after staff leave at 11 PM, which is inconvenient for guests who come to work out late.
In summary, this stay brought me both joy and sorrow. I hope the hotel can strengthen its training and management to reach new heights and become a landmark of Nanjing, a place one thinks of when Nanjing is mentioned!
Hotel near Xinjiekou Area (Downtown),Nanjing1.8% of visitors choose this area
TTaohuadaogugu2026.04.06
The hotel's location is fantastic, right in the heart of Xinjiekou, making it super convenient for transportation. It's definitely the best place to stay in Nanjing. The newly renovated rooms have a great feel to them, and the gym and pool facilities are top-notch. The restaurant offers authentic local flavors that really showcase Nanjing's culinary scene. The hotel service is attentive and thoughtful. I'll definitely be back!
Hotel near Sanyang Square (Downtown) and Railway Station Area,Wuxi35.4% of visitors choose this area
GGuest User2026.04.07
What I didn't like: When I checked in, they asked if I needed cooking facilities and a washing machine. If not, I could get a room immediately. If so, I'd have to wait for a room to be cleaned. I asked if the room sizes were the same, and they said yes. So I thought I'd just check in directly; the space saved from not having cooking facilities and a washing machine should make the room more comfortable. Who knew it was all hallway space, with very little usable area? Everyone, please avoid room xx06, see the pictures for details.
What I liked: The hotel is located near Exit 10 of Sanyang Plaza Metro Station, which is an excellent location and very convenient for getting around.
I won't be coming back in the future, bye-bye~
Hotel near Industrial Park, Jinji Lake Commercial Area,Suzhou1.5% of visitors choose this area
GGuest User2026.05.02
If I had to pick a hotel by Suzhou's Jinji Lake, the Crowne Plaza Suzhou would definitely be my top choice. My stay here can be summed up in two words: completely hassle-free. You don't have to worry about the location – it's right in the heart of the lakefront area. You don't have to wonder about the view – Jinji Lake and the Gate of the Orient are right outside your window. And you certainly don't have to stress about the service – every staff member is well-trained, making you feel truly at home. The hotel's cruise ship theme is incredibly distinctive; from the exterior to the interior, there are so many photo-worthy spots, and the evening lighting is simply the icing on the cake. The room's cleanliness was reassuring, with every detail meticulously handled. The bedding was high-quality, soft, warm, and wonderfully cozy, ensuring a truly restful sleep. The bathroom toiletries had a sophisticated scent, and the shower pressure was excellent, washing away the day's fatigue. The breakfast selection and quality were both satisfying – a good meal sets you up for a good day of exploring. The hotel is surrounded by mature amenities, making dining, shopping, and leisurely strolls incredibly convenient. All in all, this is a hotel with virtually no downsides. Whether you're on a family vacation or a business trip, you're guaranteed an excellent experience. Highly recommended! ⭐🍉
Hotel near Guanqian Street Area (Downtown),Suzhou58.4% of visitors choose this area
GGuest User2026.03.19
Upon check-in, the front desk upgraded my room, and a dedicated staff member personally guided me there. The room included breakfast, and I highly recommend the douhua (tofu pudding) – it was delicious. The location is also fantastic; you can walk to Humble Administrator's Garden, Lion Grove Garden, and Suzhou Museum, as they're all close by. The high-speed rail station and subway are also very convenient, though a taxi might take about half an hour due to traffic. The hotel itself has a beautiful garden-style layout, complete with dining options and Pingtan (Suzhou storytelling and ballad singing, depending on availability). They also offer shuttle services; you can inquire at the hotel for more details.
Hotel near Lianyungang Downtown,Lianyungang6.8% of visitors choose this area
Ggych2026.04.26
The views are great, with large floor-to-ceiling windows. The front desk service was pretty good too. Downstairs is the Suning.com Plaza, making shopping, strolling, and dining incredibly convenient. The pedestrian street and food street are also a short walk away. My favorite is the roasted lamb shank at the food street; I make sure to have one every time I visit.
Excellent
7299 reviews
9.6/10
Price from
US$59
per night
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9,4/10
Outstanding
LLUSSIANE W.Truly, we have so many sweet and unforgetable memories during our stay in Pan Pacific Hotel Suchou. We booked ”Family Two Bedrooms” for 4 of us & this room was the best family room we ever had. This room has 2 spacious bedrooms, 2 clean bathrooms and a mini kitchen with refridgerator, microwave and sink that made our in-room experience was very comfortable. The housekeeping was also very kind plus their excellent services to mention. We remember this Ms. Xia Ning, a room attendant, who left a beautiful postcard in our room with her heartful and warm greetings with her own handwritings to make sure we had comfortable stay and satisfied. We are surely touched by her beyond service.
The hotel's breakfast was one of the best with so various dishes and all were delicious. Some food were resembling the famous and delicate Chinese cuisines.
We fully enjoyed Pan Pacific Suzhou Hotel's Panmen Scenic Area. The scenes of their large beautiful garden at noon and at night was unforgetable. We had a chance to try Chinese traditional clothings from Wu Palace Hanfu Experience Center (with Ms. Yichen's generous assistance) and also one-hour cheongsam experience (for women) that helped us to take many beautiful memorable photos. Other hotel's enjoyable benefits include Suzhou Memories-Wu Palace Historical, Collection of Passport Documents for Wu Palace, Tai Chi Experience, CNY 100 SPA voucher at Jialiya Spa & Free self-service laundry and drying. It surely gave us worth time to spent in the hotel. Our sweet 5-star experience with Pan Pacific Suzhou Hotel this time surely will make us to come back to this great hotel in our next visit to Suzhou.
Bbetty66211My daughter, son, and I stayed in the family room. We were very satisfied; both the exterior and interior were very unique, and the room was spotlessly clean. It had a wonderful charm. There was also a large bathtub, equipped with a bath liner, which was very hygienic. The only drawback was that the shower area wasn't private enough, which is something that could be improved for guests' privacy, even among family. Also, when checking in, it would be helpful to remind guests if they haven't purchased breakfast and ask if they'd like to, just to refine the service a bit more. However, overall, we were very satisfied. They proactively asked if I had a car and if I needed a parking voucher, and they reimbursed my parking fee. Very good indeed, and the tall lady working there had excellent service attitude.
GGuest UserMy love for Jiangnan has deepened even further! This time, I brought my 80-year-old mother back to Suzhou. We haphazardly picked this hotel, and to our surprise, it turned out to be absolutely fantastic! This morning, we were woken by the calls of spotted doves outside our window, having had such a wonderfully comfortable sleep. The breakfast buffet was also superb, and the staff were incredibly attentive and detailed. I had originally planned to explore the hotel's surroundings more this morning to take some photos for an online review, but breakfast took longer than expected, so I didn't get a chance to snap many pictures. It's just a few steps from the subway station, and the surrounding area is beautiful. Highly recommend!
EElena_yeTaking advantage of the May Day holiday, I embarked on a early summer trip to Suzhou. The entire city felt warm and tranquil, exuding a healing sense of ease that instantly melted away all my fatigue upon arrival.
Amber provided exceptional service. As someone who values experiences, my stay at the Kimpton Bamboo Grove Hotel in Suzhou completely captivated me with its balanced beauty. Tucked away in the bustling Gusu District, the hotel felt like a hidden paradise, seamlessly blending classical Jiangnan charm with modern minimalist aesthetics, creating an absolutely fantastic atmosphere. Its proximity to the Uni Plaza commercial district made shopping, dining, and getting around incredibly convenient, offering a perfect mix of urban living and a vacation vibe. With the sunny weather, I spent my time here relaxing and recharging my mind and body.
Thanks to Amber for arranging such a wonderful room. The room facilities were comprehensive and thoughtful, from the comfortable, skin-friendly bedding and convenient smart controls to the spacious bathroom and practical storage layout. Every detail was meticulously designed, making for an incredibly satisfying living experience. The room's cleanliness was impeccable; the entire space was spotless. The floors, tabletops, and every corner of the bathroom were tidied up perfectly, with every detail taken care of and not a speck of dirt. It made for a very reassuring and comfortable stay.
In our fast-paced lives, we always need such a healing sanctuary, a place to escape tension and noise. Amidst the hotel's lush gardens and gentle breezes, I rediscovered a sense of inner calm and freedom. Whether it was the environment, location, room quality, or service, everything was flawless. This is definitely my top choice for a Suzhou getaway, and I will certainly be back!
JjenniferfangThis trip was a family outing. I brought my in-laws to Suzhou to celebrate their birthday a bit early, so I specifically looked for a historic building with a Suzhou garden style. I booked three rooms and contacted the hotel to arrange two ground-floor rooms with courtyards. The hotel even thoughtfully prepared a birthday cake for my mother and offered turn-down service with a light soup in the evening. The restaurant was also good. We initially considered dining there on the first night but weren't sure about the dishes. After breakfast the next day, we decisively had lunch at the restaurant, and both elders thoroughly enjoyed it! The hotel's arrangements for coming and going were also very well-managed. This trip's food and accommodation were both excellent. A truly great hotel!
Hotel near Guanqian Street Area (Downtown), Suzhou
Price per night from:US$190
9,4/10
Outstanding
Mmark628Traveling with my family, I chose this hotel near Sanyang Plaza. It's super convenient – just two subway stops on Line 1 from Wuxi Station. Following the signs, we arrived at Exit 20B, and the hotel parking lot was right there. The hotel has excellent facilities; there's a swimming pool and fitness center on the 10th floor, the lobby is on the 43rd floor, and the breakfast buffet is on the 64th floor. Eating breakfast while overlooking the Wuxi city skyline was a fantastic experience...
Hotel near Sanyang Square (Downtown) and Railway Station Area, Wuxi
Price per night from:US$75
9,5/10
Outstanding
GGuest UserWe booked a private family room, and the housekeeper, Ms. Zhou, checked us in and took us to the guest room. The room has a large bed and a small bed. The bathing pool is in the yard. If you need to soak in the hot spring, just tell Ms. Zhou and she will happily come over and help fill the hot spring water. She is a very nice person. I really like her. No. I had to go to the public hot springs to soak with others, it was very comfortable. I also went to Nanshan Bamboo Sea. The air was very good. I had a very good accommodation experience this time. I will go there often in the future!
GGuest UserI came to Nanjing for Liu Yuning's concert, and the Regalia Hotel I chose this time truly exceeded my expectations. The hotel is about 3 kilometers from the venue, so a taxi ride was very quick. After the show, I could get back to my room quickly to rest, avoiding a lot of traffic headaches. The location is absolutely perfect for concert-goers. What touched me even more was the hotel's service, especially Ada at the front desk. She was so warm and attentive, making me feel incredibly welcomed from check-in to check-out. It added a lot of warmth to my solo fan-chasing trip. Although the room wasn't huge, it was decorated very cozily and was impeccably clean. The bedding was comfortable, allowing me to get a good night's sleep after days of rushing around and the excitement of the concert.
The only 'minor regret' was Nanjing's weather these past two days – the temperature fluctuated quite a bit, which was a bit unexpected. However, the hotel itself was always warm and comfortable. If I come to Nanjing again for a show or to visit, Regalia will definitely be my first choice!
RRemilyWe were happy with our stay here. The room was nicer than it looked online, and the hotel was really clean. There are playrooms for young children that are free (3 rooms with some different toys in each room). The rooms are a bit old and tired, but my 2 year old enjoyed playing there and requested UK hi back lots of times. For parents it is just great to have somewhere for your kid to play and have fun, especially as the weather was very cold when we went! Outside there is a play area and sand digging pit. Location is walking distance from Tongli old town. Restaurant does evening buffet, and buffet breakfast. The food is fine, more Chinese than western, my husband really liked it and my favourite part was the Beijing roast duck at dinner. The pool is warm, with floats and rubber rings to borrow. There is a little land train, it takes a 10 minute trip around the hotel grounds and the cost is 20RMB for one adult and child. For me it was very boring but my son loved it 😂
The staff are very warm and friendly, everyone is very professional. Each guest is connected to a butler on wechat before they arrive so you can easily send a message and get some help. Our butler is Yu Ting and she helped us very professionally.
For me, the things the hotel can improve are (1) the animal petting zoo - by western standard the facilities for the animals are not very good, just concrete enclosure with hut. For foreigners, we do not really like this. (2) We had a problem with the other guests smoking in the hotel, eg in the coffee bar. When I complained to the staff they tried to stop the guests, but even though they repeatedly reminded them to stop, the other guests continued. In the end they arranged for me to move to a private room near the bar where I could avoid the smoking. I was very grateful that they found a solution for me and my baby, but I am speechless there are such guests who flagrantly break the rules and the hotel cannot stop them. We smelled smoke in some different public areas, so maybe this is a problem with several guests 🙁
Overall we are happy with our stay and it is a good place to spend a few days with kids.
GGuest UserThe hotel's location is superb, just a 10-minute walk from the museum and Humble Administrator's Garden. The surroundings are peaceful and quiet. Both the front desk and breakfast staff were very welcoming and enthusiastic, and kindly helped explain the room layout. The unique therapy programs, like sound healing with singing bowls and robotic therapy, are quite distinctive and left me feeling refreshed and revitalized both mentally and physically.
Hotel near Guanqian Street Area (Downtown), Suzhou
Price per night from:US$132
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