Stayed for three consecutive days, the service was in place, Huang Jiao in the lobby was very enthusiastic! Every time I come back from a business trip, I stay in this hotel 🏨. The breakfast is also very high-end and the time is very long. No matter how late you sleep, you can have breakfast!
Hotel near Urban Area,Yizheng100% of visitors choose this area
BBeijidelantiao2025.04.17
The room is very suitable for the elderly and children. There are three beds in total, one large and one small, which can be put together. The master bedroom has another two-meter bed. There are two bathrooms, one toilet for the whole house, and all items, including the snacks given in the evening, are in quadruplicate. The wetland park is downstairs from the hotel, which is very convenient for taking a walk after dinner. The environment is very good and it is also close to the Twelve Wetlands, which is about ten minutes by car. The only family room on the 20th floor has a low security door, a large door, light leakage and no sound insulation. The room is not clean and there is a lot of dust in the corridor.
Hotel near Jingkou District,Zhenjiang10.2% of visitors choose this area
GGuest User2024.06.03
All good except the room service, which I was forced to use, as I had to work late from my room. Ordering was not at all simple (having not spotted the QR code notice on the fridge work top. But response was swift, so too was delivery of the order. However, the ”Ceasar Salad” was sorrowful! Lettuce leaves awash in some sort of watery white fluid, with no discernable taste, some croutons and a few pieces of dried bacon. Especially disappointing given how lovely the fruit and vegetables are most of the time in China. Main course ”Lemon and Herb Chicken” should have been listed as ”Lemon and Herb Skin and Bones”!!! There was virtually NO actual chicken meat. Roated tomatoes and asparagus were lovely, Dessert was uninspiring, but compared to the salad and main course for sure the best course. The Wine? Completely undrinkable. Opened, poured a small amount to taste, spoilt. It happens, sadly! Would be a good idea to open the wine to test before serving
This is a new Chinese style hotel with a full design sense. I like the style, so I chose her at first sight! Live up to expectations and highly recommended! The hotel has a beautiful environment inside and outside, impeccable hardware facilities, and the service attitude is very satisfactory. Especially Ms. Xu at the front desk took the initiative to call me before I checked in to understand my needs and upgrade my service. The hotel also offers a rich welcome fruit plate and well-prepared farewell gift (local specialties) for free, which are the highlights of this hotel and hope to keep it up! Two other suggestions are attached: First, it is recommended that each room of the hotel should be equipped with a hotel service guide, which service functions are located in which area, and which scenic spots are nearby or local. Second, the glass of the guest room near Wansongzhu Garden was changed to double-layer vacuum glass, so that the sound insulation effect was better to avoid the singing of the separated park and affect the sleep of the guests. I wish our hotel better and better! I will come again.
Hotel near Railway Station Area,Kunshan6.2% of visitors choose this area
LLaurie9722024.09.08
A very nice and beautiful hotel. The room is spacious, clean and very comfortable for a affordable price. The service was great with staff who can speak English. Sad that they don’t have the pool opened yet. The breakfast was a bit disappointed for my taste. They could do much better. Overall nice place to stay.
Hotel near Universal Dinosaur Park and Dinosaur Valley Hot Spring,Changzhou2% of visitors choose this area
AAhmad Wasl Alrehaily2024.06.07
Nice hotel with large rooms. The only downside is the temperature of the air condition is being set be the property at 24 degrees with no option to adjust it and you have to call the front desk every day to remove the restrictions.
Hotel near Ancient Canal East Business District,Yangzhou4.5% of visitors choose this area
DDZ252025.05.05
The hotel is located just next to Dong Guang Street and by the river (for canal cruise). It is very convenient. The staff are all super friendly and we got some herbal tea and coffee while we were waiting for our rooms to be ready. The decoration is quite modern and I like the smart partitioning of functions in the hotel room which has a smaller area than one of typical western brands. Breakfast is quite delightful with combination of local and western selections. The hotel does offer a good Mercure user experience with a super energetic service team. Thanks and cheers!
Hotel near Slender West Lake Scenic Area,Yangzhou86.5% of visitors choose this area
GGuest User2024.11.19
In the busy life, we are always looking for a place to completely relax the body and mind. And the thin West Lake Hot Spring Resort, is such a dreamlike place, it with incomparable service, for each visitor to weave a beautiful memory. The moment he stepped into the resort, the enthusiastic and professional doorboy greeted him. With sincere smiles on their faces, they greeted us and quickly helped carry the luggage and guided us to the front desk. Xiao Zhang, the receptionist at the front desk, was even more impressive. without making us feel irritable about waiting. The room service of the resort is unique. When we open the door, the clean and warm environment suddenly greeted. The bed is soft and comfortable, the sheets are as white as snow and send out a faint fragrance, each fold seems to tell the heart of the staff. The facilities in the room are complete, and the layout is reasonable, from convenient charging sockets to exquisite toiletries, all take into account the needs of the guests. Every day the room cleaning is extremely meticulous, Tong Beibei housekeeper not only arranges the room in good order, but also considerate according to the use habits of the guests. Once we accidentally left a piece of clothes in the bathroom, and when we came back, we found that it had been neatly stacked on the bed, deeply touching the attention to the details and the respect for the guests' belongings. When it comes to catering service, it is a feast for taste buds. The waiters are like the messengers of food, knowing the menu and can recommend the right dishes according to our taste preferences. Whether it is the hearty buffet for breakfast, or the exquisite dishes of the meal, each food shows the superb skill of the chef.The ingredients are fresh, the cooking is just right, and the taste retains both local characteristics and innovative elements. In the process of dining, the waiter can always appear in time when we need it, to add drinks and change the tableware for us, but it will not disturb us too much, so that we can enjoy the pleasure brought by the food. In addition, the resort also provides room delivery service. Once we did not want to go out because we were too tired to play, so we ordered the food. arranged the table, so that we could enjoy the dining experience in the restaurant in the room. The hot spring service is the core highlight of the Slender West Lake Hot Spring Resort. From the The staff will regularly inspect the water temperature and water quality of the hot spring pool to ensure that every guest can enjoy the best hot spring experience. They will also provide guests with clean bath towels and drinking water. When we feel a little tired in the hot spring, they will carefully ask us about our feelings and suggest that we take a proper rest. In addition, the hot spring area and rest area, which is equipped with a comfortable lounge chair and warm blanket, when we come out from the hot spring, can rest here, enjoy a moment of peace, the staff will timely pass a cup of tea, to disperse the chill for us, that kind of caring feeling, as if in the home. Throughout the holiday process, the resort also praised its other servicesWhether it is the guidance service when visiting the park, or the quick response and processing when encountering problems, we can feel the professionalism and heart here. For example, when we asked about the surrounding tourist attractions, the staff not only informed us of the route and mode of transportation in detail, but also provided us with some small suggestions to play. These extra intimate actions made our vacation more perfect. I would also like to thank HanChao who has been following up for his meticulous care. In short, Slender West Lake Hot Spring Resort has created an unforgettable vacation trip for us with its excellent It will make you linger with services beyond your expectations.
Hotel near Downtown Area,Yixing11% of visitors choose this area
MMiaoxiaojienvwang2024.04.07
It was my first time to visit Yixing. I had to choose between Hilton Garden Inn and Rongda, and finally chose Rongda International. I was not disappointed. It was really comfortable in all aspects. The eye mask and foot mask provided when checking in were so considerate. There were also welcome fruits for check-in. The front desk lady also upgraded the 23F suite floor for free. And a mini teapot was given when checking out. This was so cute. I like it. Thank you for the hotel's careful attention to these small details. ❤️❤️❤️
The breakfast in the morning was in the 25F revolving restaurant. There were already many people at 8 o'clock. The seats were by the window. They rotated slowly, and the scenery outside the window was unobstructed. It would be more perfect if there was sunshine. There were many varieties of breakfast, especially the small cakes. There were many varieties, and they were all delicious. Especially the strawberry mousse was delicious. I ate one at a time. I felt that I only came to eat dessert for breakfast.
All rooms have Xiaodu intelligent voice control, which is very convenient. The only regret is that there is no robot 🤖 meal delivery service.
Hygiene: The bathroom is separated into wet and dry areas, with both shower and bathtub. The toilet is a separate cubicle, and the door feels claustrophobic. If you don't mind, it's better to leave the door open.
I came to Yixing for two days during the Qingming Festival. Although I only stayed for one night, I still like it here. It is convenient to travel. There is a park downstairs. The environment is really great. I hope I can stay here again next time.
Hotel near Jiangsu3.2% of visitors choose this area
GGuest User2024.01.10
New and clean hotel. It’s worthy the 5 star rating. The kids play area is very clean and nice quality. Beds and furniture are also great in the room. Personnel of the hotel are really nice. The breakfast menu is rich and the dinning environment is exquisite. I think it’s the best hotel in the area. We really enjoyed our stray!
Outstanding
1628 reviews
9.5/10
Price from
AU$117
per night
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9.3/10
Very Good
YYoshi09The place is huge. The route to hotel room is like a mini maze 😂. Room is nice with a garden view. Breakfast area is great and with many varieties to choose from. It will be great if they could provide kids bedroom slippers and toothbrush. They can do more like sweeping the rain water at the area outside the lobby where guests are waiting for the transport. It was raining and the water was somehow like flooding the area. May need to consider building a shelter instead of having 2 temporary shelter when guests walk out from the lobby.
AAnonymous UserArrived at front desk to do checkin, male front desk attended to me and did my check-in. Shared that he did a free upgrade for us, and asked for a 5star review. (But i believe in an honest review)
Then came the deposit collection of 500RMB. Site show Cash/Credit/Alipay/Wechat Pay. Since i have excess cash with no use, i decide to do cash deposit. Not to mention site shows *non cash deposit may take 2-4 weeks to refund* The guy gave an unwilling face to receive it and wanted a change of deposit method, asking if i have Alipay or WeChat pay since ”We dont even use cash in china mainland anymore. We all use ewallets. Also, you giving cash deposit will require longer checkout process as it is more tedious” When i shared that this was excess cash with no use as i also use Alipay, he asked me to change my deposit method.
Next we wanted to do laundry, but it was a chargeable (?) facility. Other hotels are giving free laundry but here at this *5star* hotel is chargeable..? Nevertheless, for obvious reason, we can't use the self laundry service because it requires an APP installation and account setup that can only be tied to a local number, which we do not have as a tourist. When attended to front desk, we had to ask for specifically their help to run the washer and the first thing the male front desk ask was ”i can help you run it, but how do you want to pay me for the fees later?”
Went up to the laundry room with him at level 2 and he was enquiring if we can do Alipay or WeChat pay for the fees before he even assist with the wash. It was merely a 5RMB! Immediately ask for me to add him on WeChat and facilitate payment at soonest.
Free gifts by hotel - we only tried out the canal cruise. But of cos, for the reservation with hotel is 2H prior, but to receive the reservation details is with local number. Since I have already added their WeChat so they sent me the booking details with the local number confirmation. But we had issues at cruise to scan the QR code as it was not the right one.
Breakfast, basic spread i'd say. Not the best, quite limited but i suppose it's sufficient for filling up your empty stomach before finding alternative outside.
Room size is definitely spacious since ”upgrade” was given.
We transported around with DiDi but the drop off lobby is so tight that the drivers made us board the car on main road with so many cars moving, which can be quite dangerous especially we still have to check the carplate numbers.
Metro station, however, is just across the street. Which is very accessible for guest doing public transport.
All in all, i would say the hotel offers a very comfortable sleep for the room amenities but the hotel facilities and service requires more improvement.
GGuest UserMy wife and I stayed for 2 nights after discovering this exquisite and tasteful boutique hotel centrally located in the Old part of Suzhou, conveniently located near the Suzhou Museum and the Humble Administrator's Garden. In compliance with local regulations, the architecture of the expansive grounds blends in aesthetically with the entire area while retaining a distinctive modern taste. The private 2-storey arrangement ensures tranquility and privacy. The facilities are excellent with a wonderful gym and pool which we enjoyed. Above all, the service leaves nothing to hope more for and the staff even went out of their way to pay from my taxi when I was learning how to use the WeChat pay system. Our stay could only be improved upon had we been able to stay for another 2 nights! We had considered the other international brand hotels but glad we decided on the Kimpton Bamboo Grove because of its personal service and location that make you feel secure and well looked after (they constantly followed up with WeChat messages to inquire whether we needed anything or had any language or other problems while sightseeing). Rooms are well-planned, spacious and spotless. Enough reasons for us to plan on revisiting the Kimpton in the near future and recommend highly to our friends.
RRemjous KimutaiGot a free upgrade to a premier king with a view of the river . The location, the views from the hotel, the lobby, the staff, everything was just amazing. Was celebrating my GF birthday and send a request for a mini deco and the staff delivered. The staff spoke English, check in and check out was easy. I would definitely stay there again and recommend it to others.
Hotel near South of Nanjing Olympic Sports Center (Banqiao New Town) Area, Nanjing
Price per night from:AU$185
9.3/10
Very Good
MMei YingNice and enjoyable experience staying at Hyatt Wuxi. All the staff whom I have contact with, are very friendly and professional. I need assistance on sending items to china, and the concierge assisted me with patience. As I feel hot easily, housekeeping sent a fan to meet my requirements. Very nice view from my room. Will definitely book the same hotel when I come back to Wuxi.
Hotel near Sanyang Square (Downtown) and Railway Station Area, Wuxi
Price per night from:AU$127
9.7/10
Excellent
GGuest UserWhen we arrived, the dam had been repaired, and we could see the beautiful view of Tianmu Lake from the hotel door. The hotel housekeeper contacted us in advance, and we stayed in the private soup room and gave us fish head vouchers. For other dishes, we ordered black rice and The small bamboo shoots are quite delicious when cooked, and the experience is still very good!
DDidiaoThe service needs to be improved. Before entering the room, mineral water and slippers were placed on the floor at the door, and you had to pick them up yourself. To be honest, I have never seen such a thing in any hotel I have stayed in. Also, the night light in the room I stayed in occasionally flickered, probably because it was broken. Other aspects were ok, the room decoration style was good, and the decoration was quite new.
RRuthWe were happy with our stay here. The room was nicer than it looked online, and the hotel was really clean. There are playrooms for young children that are free (3 rooms with some different toys in each room). The rooms are a bit old and tired, but my 2 year old enjoyed playing there and requested UK hi back lots of times. For parents it is just great to have somewhere for your kid to play and have fun, especially as the weather was very cold when we went! Outside there is a play area and sand digging pit. Location is walking distance from Tongli old town. Restaurant does evening buffet, and buffet breakfast. The food is fine, more Chinese than western, my husband really liked it and my favourite part was the Beijing roast duck at dinner. The pool is warm, with floats and rubber rings to borrow. There is a little land train, it takes a 10 minute trip around the hotel grounds and the cost is 20RMB for one adult and child. For me it was very boring but my son loved it 😂
The staff are very warm and friendly, everyone is very professional. Each guest is connected to a butler on wechat before they arrive so you can easily send a message and get some help. Our butler is Yu Ting and she helped us very professionally.
For me, the things the hotel can improve are (1) the animal petting zoo - by western standard the facilities for the animals are not very good, just concrete enclosure with hut. For foreigners, we do not really like this. (2) We had a problem with the other guests smoking in the hotel, eg in the coffee bar. When I complained to the staff they tried to stop the guests, but even though they repeatedly reminded them to stop, the other guests continued. In the end they arranged for me to move to a private room near the bar where I could avoid the smoking. I was very grateful that they found a solution for me and my baby, but I am speechless there are such guests who flagrantly break the rules and the hotel cannot stop them. We smelled smoke in some different public areas, so maybe this is a problem with several guests 🙁
Overall we are happy with our stay and it is a good place to spend a few days with kids.
GGNoSoNGA bit old decor
The metro station is next door.
The view from the room is superb !
โรงแรมเก่าไปนิดค่ะ แต่วิวดี
อัพขนาดห้องไป เพิ่ม200หยวน แต่คิดว่าไม่คุ้มค่ะ 5555
ได้ห้องใหญ่กว่าเดิมแค่นิดหน่อย
ใช้ของbyredo ดีค่ะ 555
แต่ไดร์เป่าผม อันเล็ก เป่านานนิดนึง
ห้องเปนพรม เลยรู้สึกว่ามันดูเก่าๆ สกปรกๆ
GGuest UserThe hotel is suitable for parents and children to take their children out. Liu Yuxing from the housekeeping department saw that we were with our children and prepared a canvas bag with a little yellow duck, a water gun, drinks and Oreos for our children. The baby had a lot of fun playing in the hotel swimming pool with the water gun. The service butler Xiaoqiu added WeChat in advance, and we could contact her immediately when we needed to. She responded quickly and was very considerate.
The hotel's travel photography was also very good. There was no additional promotion when selecting photos. The baby looked very good in Hanfu.
There are several places to feed fish in the hotel. There is a big can of fish food next to the feeding place, which is very convenient.
The location is very close to Tongli Ancient Town. The electric car will take you to the hotel entrance and it will take you five minutes to walk.
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