The hotel's location is excellent, and it's very clean. The rooftop pool is spotless, and the large windows in the rooms offer a great view. The breakfast is abundant, and the service is excellent. Definitely recommend staying here. I'll choose this hotel again when I visit Penang.
Overall, I'm satisfied, but of course, there were a few things that weren't perfect, haha. Check-in was good and fast, even though there were a lot of people. There was complimentary juice while waiting to check-in. The swimming pool is great and big, with slides for kids too. The kids' room is amazing, with a ball pit, PS5 games, slides, and more! The kids' room is definitely the best 👍🏻 Breakfast was a bit disappointing because the table I got was hot. Didn't feel the air conditioning at all. The room was great, sea view, and clean. Parking was a bit difficult. It's first-come, first-served, or you'll have to valet park if you want secure parking. The staff were very friendly. Excellent.
Clean rooms, excellent service, and a strategic location for events or expos at the SPICE Arena. It’s just a few minutes' walking distance to the venue. I will definitely stay here again for future events
Our stay in Penang exceeded our expectations. The hotel's location is incredibly convenient, right next to Gurney Drive, perfect for an evening stroll by the sea. Finding food nearby was absolutely no problem. We booked a sea-view room, and waking up to the ocean view in the morning was a pleasant surprise. Sitting by the window chatting in the evening was also very atmospheric.
The room wasn't overly luxurious, but it was clean and tidy, the bed was comfortable, and the soundproofing was decent – we weren't disturbed by hallway noise. The staff were very friendly and proactive in helping with any issues. Breakfast offered a good variety; the taste was standard, filling but not particularly outstanding.
If I had to point out any downsides, some of the facilities show their age, lacking the pristine details of a newer hotel, and elevator waits can be a bit long during peak hours. However, considering the location, room view, and overall price, we felt it was definitely worth it. If we come back to Penang, we'd very likely consider staying here again. It made for a relaxing and enjoyable couple's trip.
We always stay in this hotel or the next one every time we visit Penang. As usual, beautiful and nice and clean room. We got a cake for our anniversary. Breakfast is good and not crowded like the other hotel. Best location next to 2 shopping malls. We went for seafood buffet in the other sister hotel and at senior citizen price. Fantastic offer.
Will definitely be back. We requested for late checkout because don't want to go too early to airport. They gave us 2 more hours which was fantastic.
Great location with plenty of good restaurants nearby, perfect for a city walk through the old town. The decor is fantastic and all the facilities are in excellent condition – definitely a place to consider. Taxis are also readily available right outside the entrance.
This was my first solo trip abroad, and I chose Penang, a city known for its overseas Chinese community and abundant durians. About 70% of the population here is Chinese, mostly originating from Chaoshan and Fujian, which gives it a strong Southern Min and Chaoshan vibe, much like Thailand in the movie 'The Letter to A-ma'.
The Eastern & Oriental Hotel (E&O) in Penang, along with Singapore's Raffles and Angkor's Raffles, is considered one of the world's three grand heritage hotels. Established in 1885, it has hosted many celebrities, so it was a must-experience for me.
The hotel is divided into two parts: the Heritage Wing, which is the original older building, and the Victory Annexe, a high-rise built just over a decade ago. To experience the authentic charm, choose the Heritage Wing. If you prefer better sea views and relatively newer facilities, the Victory Annexe might be a better option. However, the hotel's most iconic pool is exclusively accessible to guests staying in the Heritage Wing.
When I was researching the hotel, I read some rumors about the Heritage Wing being a bit spooky. Perhaps it's due to its age; such tales are not uncommon in old hotels. But objectively, the Heritage Wing maintains its overall character beautifully. From the preserved first elevator in Malaysia located in the lobby to the various artworks displayed in the corridors, and even the doormen in old colonial-era uniforms, everything conveys the ambiance of the South Seas from a century ago.
Three positives: First, the E&O is probably the closest hotel to the sea in Penang. Taking a walk by the ocean in the evening or early morning sounds wonderful, even if Penang's sea isn't particularly spectacular. Second, guests in the Heritage Wing receive a complimentary bottle of red wine, and all snacks and treats in the room are free. Additionally, the Char Kway Teow at Palm Court for breakfast in the Heritage Wing is incredibly flavorful – I think it's even better than many so-called Michelin-starred dishes. Third, sitting by the window in the morning, watching the sunrise and the coast, was quite therapeutic.
As for negatives, overall, the hotel's service felt a bit indifferent. Compared to other places in Southeast Asia, there was a certain aloofness. This might, of course, be a remnant of its early British hotel traditions.
My family and I recently enjoyed a stay at Angsana Teluk Bahang and found it to be the perfect choice for a relaxing staycation. Located on the quieter side of Penang, the resort is about 40–50 minutes from George Town, which may feel a little far from the city centre, but that's exactly what makes it special.
If you're looking to escape the traffic, crowds, and bustle of town, Angsana offers a peaceful beachfront retreat with plenty of space to unwind. The rooms are spacious and comfortable, with beautiful sea views, and the beach is not crowded at all.
The infinity pool overlooking the sea was a favourite spot for our family, especially in the evenings when the sunset painted the sky over the Straits of Malacca.
The staff were consistently friendly and attentive, helping to make the stay smooth and enjoyable from check-in to departure.
Although the resort feels secluded, it's still only a short drive from Batu Ferringhi if you want to explore local food, night markets, or nearby attractions. For us, however, the best part was simply slowing down and enjoying the calm surroundings.
Overall, Angsana Teluk Bahang is an excellent option for families seeking a relaxing beachfront staycation. While it is some distance from the city, the peaceful atmosphere, beautiful sea views, and resort facilities make it well worth the trip, will definitely come again!
Stayed for one night. We originally booked a Deluxe King room via trip apps but were upgraded to an Executive Deluxe King room.
The hotel has a nice indoor saltwater swimming pool located in the center of the 2nd floor. Unfortunately, the steam room/sauna was broken during our stay.
Our room was clean, spacious, and equipped with a cool air conditioner, a bathtub, and a separate shower. It also came with a free minibar, though the lighting was a little dim. Breakfast was standard and cost around RM50 per person (not included in the room rate).
Location is excellent—situated near many Michelin Gourmand restaurants and only about 500 meters from KOMTAR.
The service was excellent.
Highly recommended for couples and families!”
Layout is nice and comfortable. The kids love it. I like the drawers provided under the beds. Initially I was worried about lack of a cabinet for clothes. Water dispenser is very well used by us. Plenty of power sockets near the bed.
Swimming pool had a great view. Chlorine taste was crazy strong though. Kids thought the water was salty.
Biggest gripe is that this place is too popular. 4 lifts serving the 30+ levels of patrons are not sufficient. During peak periods like meal, arrival or checkout timings, we waited more than 15mins to get into the lift.
Overall very pleasant stay.
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GGuest UserThe check-in process took an excessively long time, with waiting times exceeding one hour due to the large crowd. The hotel management should consider improving the check-in procedure to ensure guests do not have to wait for such an extended period.
In addition, the check-out time of 11:00 a.m. is quite early, and the hotel was unable to provide any flexibility for a slightly later check-out, despite guests having to endure a lengthy wait during check-in.
Furthermore, we found a rove beetle (commonly known as “Charlie ant”) in our hotel room, which raised concerns regarding room cleanliness and guest comfort.
Overall, we hope the hotel will take these matters into consideration and make improvements to enhance the guest experience.
Ssea.sun.mountainMy family and I recently enjoyed a stay at Angsana Teluk Bahang and found it to be the perfect choice for a relaxing staycation. Located on the quieter side of Penang, the resort is about 40–50 minutes from George Town, which may feel a little far from the city centre, but that's exactly what makes it special.
If you're looking to escape the traffic, crowds, and bustle of town, Angsana offers a peaceful beachfront retreat with plenty of space to unwind. The rooms are spacious and comfortable, with beautiful sea views, and the beach is not crowded at all.
The infinity pool overlooking the sea was a favourite spot for our family, especially in the evenings when the sunset painted the sky over the Straits of Malacca.
The staff were consistently friendly and attentive, helping to make the stay smooth and enjoyable from check-in to departure.
Although the resort feels secluded, it's still only a short drive from Batu Ferringhi if you want to explore local food, night markets, or nearby attractions. For us, however, the best part was simply slowing down and enjoying the calm surroundings.
Overall, Angsana Teluk Bahang is an excellent option for families seeking a relaxing beachfront staycation. While it is some distance from the city, the peaceful atmosphere, beautiful sea views, and resort facilities make it well worth the trip, will definitely come again!
FfhatihahOverall, I'm satisfied, but of course, there were a few things that weren't perfect, haha. Check-in was good and fast, even though there were a lot of people. There was complimentary juice while waiting to check-in. The swimming pool is great and big, with slides for kids too. The kids' room is amazing, with a ball pit, PS5 games, slides, and more! The kids' room is definitely the best 👍🏻 Breakfast was a bit disappointing because the table I got was hot. Didn't feel the air conditioning at all. The room was great, sea view, and clean. Parking was a bit difficult. It's first-come, first-served, or you'll have to valet park if you want secure parking. The staff were very friendly. Excellent.
KKepulifunichahanyuThis was my first solo trip abroad, and I chose Penang, a city known for its overseas Chinese community and abundant durians. About 70% of the population here is Chinese, mostly originating from Chaoshan and Fujian, which gives it a strong Southern Min and Chaoshan vibe, much like Thailand in the movie 'The Letter to A-ma'.
The Eastern & Oriental Hotel (E&O) in Penang, along with Singapore's Raffles and Angkor's Raffles, is considered one of the world's three grand heritage hotels. Established in 1885, it has hosted many celebrities, so it was a must-experience for me.
The hotel is divided into two parts: the Heritage Wing, which is the original older building, and the Victory Annexe, a high-rise built just over a decade ago. To experience the authentic charm, choose the Heritage Wing. If you prefer better sea views and relatively newer facilities, the Victory Annexe might be a better option. However, the hotel's most iconic pool is exclusively accessible to guests staying in the Heritage Wing.
When I was researching the hotel, I read some rumors about the Heritage Wing being a bit spooky. Perhaps it's due to its age; such tales are not uncommon in old hotels. But objectively, the Heritage Wing maintains its overall character beautifully. From the preserved first elevator in Malaysia located in the lobby to the various artworks displayed in the corridors, and even the doormen in old colonial-era uniforms, everything conveys the ambiance of the South Seas from a century ago.
Three positives: First, the E&O is probably the closest hotel to the sea in Penang. Taking a walk by the ocean in the evening or early morning sounds wonderful, even if Penang's sea isn't particularly spectacular. Second, guests in the Heritage Wing receive a complimentary bottle of red wine, and all snacks and treats in the room are free. Additionally, the Char Kway Teow at Palm Court for breakfast in the Heritage Wing is incredibly flavorful – I think it's even better than many so-called Michelin-starred dishes. Third, sitting by the window in the morning, watching the sunrise and the coast, was quite therapeutic.
As for negatives, overall, the hotel's service felt a bit indifferent. Compared to other places in Southeast Asia, there was a certain aloofness. This might, of course, be a remnant of its early British hotel traditions.
KKanesh UmaOur stay at Shangri-La Rasa Sayang was simply exceptional from start to finish.
A special thank you for the wonderful room arrangement and the complimentary upgrade to a Sea View room. The view was truly breathtaking and easily one of the best we could have hoped for.
I've always dreamed of experiencing a classic tropical resort vacation, especially in an era where many accommodations are moving towards the homestay concept. Rasa Sayang delivered exactly that dream. Waking up to the stunning resort grounds, the beautiful pool, and the sea beyond was an unforgettable experience.
The breakfast deserves special recognition. It was, without doubt, one of the best hotel breakfasts we have ever had. Beyond the impressive variety, almost everything we tried was delicious. Even after two mornings, we still couldn't sample everything on offer.
The morning walks through the beautifully landscaped gardens in front of the Rasa Wing were another highlight. The lush greenery, immaculate landscaping, and tranquil atmosphere made for a truly relaxing start to each day.
Service throughout our stay was excellent. Room service was prompt and professional, while both check-in and check-out were seamless and hassle-free.
We understand why Shangri-La Rasa Sayang is often regarded as Penang's premier resort. Knowing its reputation is one thing, but experiencing it firsthand was on an entirely different level.
We will definitely return again someday. And of course, if a complimentary stay ever comes our way, we certainly wouldn't say no!
Thank you to the entire team for making our family vacation such a memorable one.
GGuest UserI arrived at the hotel an hour early, and even though check-in was officially at 3 PM, I was able to get into my room smoothly at 1 PM. The front desk staff were incredibly thoughtful and efficient – definitely a thumbs up! Overall, my stay was great. Just a small suggestion: there were some long hairs left on the bath towels in the room, so I hope housekeeping can pay more attention to detail cleaning in the future. I'll still choose to stay here again. I also tried the massage service at the hotel, which was pretty good.
GGuest UserExceeded expectations! Very good location linked to Gurney Plaza and lots of food options along the streets. Room was spacious, clean and comfortable. Basic amenities are provided including bedroom slippers, toothbrush, cotton pad, etc. Buffet breakfast has good variety. Would be returning to this property the next time I’m in Penang.
GGuest UserThis five-star hotel, priced at a little over 400 [currency unit, e.g., MYR], offers incredible value for money, not just in Malaysia but anywhere. The breakfast is great, and kids eat free. On our departure day, after a quick chat, we were able to check out at 2 PM. They provide unlimited bottled water for the room, which saved us quite a bit. The water park next door is perfect for kids around ten years old, though it gets too sunny in the afternoon to really enjoy for long. The only downside is that the hotel feels like an island; you can't walk to grab a meal or visit a convenience store. The road outside has no sidewalks, so you're constantly relying on taxis. Taxis, taxis, taxis! That was a real pain. On a final note, the hotel pool is fantastic – hardly anyone there and super clean.
CChing Sze Cindy ChiuThis is one of the best places I have stayed in SE Asia! The shophouses are cute and spacious (we stayed in Indian Shophouse and our parents stayed in another king’s size bedroom), the aesthetics inside the room and especially in the lobby/ afternoon tea area/ breakfast cafe is incredible and nostalgic. Great services from the staff and so friendly that you feel you are being taken good care of. Also got the cutest cats too! The location is unbeatable - we can walk to everywhere in Georgetown and to the Esplanade with ease. Highly recommended for travelers to stay here!
GGuest UserStayed for one night. We originally booked a Deluxe King room via trip apps but were upgraded to an Executive Deluxe King room.
The hotel has a nice indoor saltwater swimming pool located in the center of the 2nd floor. Unfortunately, the steam room/sauna was broken during our stay.
Our room was clean, spacious, and equipped with a cool air conditioner, a bathtub, and a separate shower. It also came with a free minibar, though the lighting was a little dim. Breakfast was standard and cost around RM50 per person (not included in the room rate).
Location is excellent—situated near many Michelin Gourmand restaurants and only about 500 meters from KOMTAR.
The service was excellent.
Highly recommended for couples and families!”