5-Star Hotels in Penang, Malaysia

I had a wonderful stay. The room was clean, comfortable, and well maintained. The staff were friendly, welcoming, and always ready to help. The location was convenient, with easy access to nearby attractions and restaurants. The breakfast offered a good variety and tasted great. Overall, I highly recommend this hotel and would happily stay here again.

An absolutely wonderful stay! The room was spotless, comfortable, and the service from the entire team was top-notch. What made our stay extra special was the sweet surprise—a complimentary cake from the hotel for our wedding anniversary! It was such a thoughtful touch that truly made our celebration memorable. Thank you so much for the amazing hospitality. We’ll definitely be back! ❤️✨ Giving it an 8/10—a bit noisy due to construction in progress

The hotel's facilities are exceptional. On a clear day, the sea view is absolutely stunning, with a vast ocean panorama right outside the room window. If the weather is good, you can even catch the sunset. I gave the facilities five stars because there are two swimming pools: one children's pool with a small slide, and a sky pool more suitable for adults. You can order food by the sky pool, and it's quite good. Additionally, for families with children, there's a kids' playground with various activities. Children aged five and above can be looked after, allowing adults to go to the gym or do other things, which is a very thoughtful service. I only gave the hotel's location and cleanliness three stars. The location is quiet but there's nothing else nearby. Typically, beachfront hotels are closer to night markets, especially this one which is quite secluded. The hotel does offer a shuttle service, but when I enquired, they didn't mention the need for a reservation, and there was only one scheduled trip. I arrived 15 minutes early only to be told I needed a reservation, and by then, it was full. Luckily, a 10-minute taxi ride still works. Regarding cleanliness, the room attendant didn't clean properly. Leftover takeout food was still in the room, which was quite disappointing.

The hotel is located right by the sea with direct access to the beach, offering a fantastic environment. It's very clean, and the rooms are comfortable. The king-size bed is huge, probably over 2 meters, easily accommodating our family of three without feeling cramped. Breakfast gets extremely busy, especially during peak times, and you might have to queue. However, the selection is extensive. The hotel also offers a buffet dinner for 198 MYR per person, with two adults getting one child free, available on Friday and Saturday evenings. While the variety isn't huge, all the essentials are there. There are restaurants on both sides of the hotel beach, all featuring fire shows. It's lively outside the hotel, but the rooms themselves are very quiet. The large balcony is lovely, perfect for enjoying a cup of tea. The hotel is quite far from both the airport and the town center, about an hour to the airport and 50 minutes to town. Taxis are readily available though.

I spent three days at Rasa Sayang and had a perfect vacation. I booked a Garden Wing seaview room, and the view was fantastic, directly facing the pool and the sea. The nearest elevator from the room went straight down to the pool. Every day after breakfast, I enjoyed the blue sky and white clouds by the pool, shaded by ancient trees. Rasa Sayang has a quiet and pleasant atmosphere with beautiful scenery and a great ecosystem; I even saw cute monkeys and lizards. You can walk along the beach to the neighboring Golden Sands Resort, which has children's play facilities. Although not very large, the kids had a blast. The only minor downside is that the beach shown in the pictures no longer exists, having been eroded by the sea. However, if you walk further down, you can reach Batu Ferringhi Beach, which has a long stretch of fine sand. There are many restaurants along the beach, and in the evening, there's a fire show, and I witnessed a beautiful sunset and twilight. The hotel offers two shuttle services daily to George Town, making it very convenient to explore the town and savor local delicacies. During my stay, I visited Entopia Butterfly Farm, which is not far from Escape Theme Park and the durian orchards. I must particularly mention that all the resort staff were very friendly. One time, after swimming, as I was heading back to my room, a staff member passed by and pressed the elevator button for me even before I reached it, showing great service awareness. I made wonderful memories at Rasa Sayang. After visiting the Pinang Peranakan Mansion and watching a musical, I discovered that the hotel's name, Rasa Sayang, comes from a famous Malaysian folk song, which is very interesting. I would definitely stay here again if I have the chance.

Stayed here for a short business trip and had a very pleasant experience. The room was clean, modern and comfortable, with a practical layout and everything I needed for the stay. The bed was comfortable and the overall environment felt fresh and well maintained. The location is convenient, and the hotel facilities are good. Service from the staff was friendly and professional throughout my stay. Overall, a comfortable and hassle-free experience, especially suitable for business travellers. Would be happy to stay here again.

I had an excellent stay at G Hotel Gurney in the Executive Suite. The suite was spacious, modern, and beautifully maintained, with a comfortable bed and a great view. It was the perfect place to relax after a day of exploring Penang. The hotel’s location is fantastic, right next to Gurney Plaza and within walking distance of many popular eateries. The staff were professional, friendly, and always willing to assist, making the entire stay even more enjoyable. The Executive Lounge was a great addition, offering a quiet and comfortable space to unwind with complimentary refreshments. Breakfast was also excellent, with a wide selection of local and international dishes. Overall, everything from the room quality to the service exceeded my expectations. I would definitely choose G Hotel Gurney again on my next visit to Penang and highly recommend it to anyone looking for a comfortable and luxurious stay.

Overall, we had a pleasant stay. The room was comfortable, and we really enjoyed the hi-tea that was delivered to our room. The breakfast was also tasty with a good selection of food. However, one concern was the security of our room. The room we stayed in could be accessed directly from the swimming pool area, and it didn’t feel secure because it couldn’t be properly locked from the outside when we left. We felt that anyone could potentially enter from the poolside, which was quite worrying. Another area that needs improvement is the breakfast service. While the food itself was delicious, the service at the breakfast area was noticeably lacking and could be more attentive and efficient. Overall, we enjoyed our stay, but improving the room security and breakfast service would make the experience much better.

Three adults and three children stayed here. The three beds were all 1.5 meters, which was great. The only hassle was having just one bathroom, but that was the only option available when I booked; there were no rooms with two bathrooms. There's a communal dryer on the first floor, but you often have to wait in line. It would be better if the apartment came with a washer-dryer combo. The location is convenient; a taxi to the Blue House was only a dozen or so yuan, making it easy to get anywhere. Overall, I'm quite satisfied.

True to its historical heritage, the entire hotel is steeped in history. For breakfast, there are two restaurants to choose from, and both the food and ambiance are impeccable. My only regret was not booking a room in the old building. The two buildings are actually quite separate, with even their reception desks being distinct. We initially took a taxi to the given address, which turned out to be the lobby of the Heritage Wing, and then had to walk to the Victory Wing. It would have been helpful if the details page had more clearly explained the differences between the Victory Wing and the Heritage Wing.