It was a one day stay. Had to wait for check in because rooms were not punched. But waited anyway. Seems as if someone was smoking something though. Also a little noisy outside at 6 am-ish. The stay was ok though.
The experience at Marriott is very good. The laundry service is very cheap, the parking lot is also affordable, the hotel has direct access to the parking lot, and the breakfast is also one of the most impressive along the way, with fresh cut fruits.
Hotel near River North,Chicago5.8% of visitors choose this area
GGuest User2025.04.06
The accommodations were perfect for us ! We had 5 siblings and families visiting for an anniversary celebration. The suites allowed for all the children to stay and play together. The mezzanine was large clean and extremely safe for the kids to go in and out at will. The breakfast was excellent! We all were able to eat together and everyone was able to find the foods they wanted. The food was fresh and delicious ! The hotel staff were one of the friendliest of any hotel we stayed!
Hotel near Chicago Loop,Chicago11.5% of visitors choose this area
GGuest User2025.09.26
Environment: Absolutely stunning! You get direct river views! It feels very safe here, and right downstairs is the city center.
Service: The hotel doesn't provide water! The small shop downstairs sells water at a high price, so I recommend buying it from a larger store.
Hygiene: The bedding is great! Shower gel, shampoo, and conditioner are all provided, just remember to bring your own toothpaste and toothbrush!
At Chez Hotel, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as concierge service and express check-in or check-out. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth.At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter.Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Chez Hotel.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms at Chez Hotel come furnished with linen service to cater to your needs and comfort.In certain chosen rooms, a coffee or tea maker is conveniently available for your use. Chez Hotel offers a hair dryer and toiletries in the restrooms of specific accommodations. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At Chez Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
The room is comfortable, the location is excellent, and the surrounding public transportation is convenient.
Breakfast is too single, the end time is early.
Service is very good, there is a free shuttle to the campus, there is a free shuttle directly to Champagne Airport.
It seems that there is no breakfast, so it is a good hotel in the surrounding area. Because I need to print a lot of documents when meeting customers, they are all printed at the hotel. It is very convenient to have a computer and a printer.
가족과 함께 트윈룸에 투숙했습니다. 객실이 비교적 넓어 쾌적했으나, 와이파이가 안정적이지 못했습니다. 아마 저희 객실이 건물 윙 끝에 위치해서 그랬던 것 같습니다. 조식은 시리얼, 빵, 요거트 등 가격에 적합한 수준이라고 생각합니다. 작은 피트니스 공간과 수영장도 잘 갖춰져 있습니다. 전반적으로 만족 합니다.
Went for a family member birthday last minute trip...very good area good parking very clean establishment will recommend this hotel to all my friends and family will definitely return
Hotel near Chicago Loop,Chicago11.5% of visitors choose this area
DDangyangzhuo2025.08.07
The hotel boasts a truly excellent location, outperforming some pricier options. It's incredibly convenient for catching a cruise, right at the doorstep! The ground floor was quite lively, so much so that I initially mistook it for a shopping mall! However, after a two-day stay, I realized it's simply the hotel's distinctive atmosphere. The rooms are quite spacious, though the facilities are a bit dated. I imagine if they were new, the price point would be considerably higher. Breakfast at the restaurant was good, and the service was very attentive – I even left a tip! Valet parking is available, which is extremely convenient. I'd definitely consider staying here again next time. Thumbs up!
Great
121 reviews
9.3/10
Price from
THB 6,027
per night
Check Availability
See All 4-Star Hotels in Illinois
Travelers Reviews of Illinois Hotels
See all
9.3/10
Great
GGuest UserEnvironment: Absolutely stunning! You get direct river views! It feels very safe here, and right downstairs is the city center.
Service: The hotel doesn't provide water! The small shop downstairs sells water at a high price, so I recommend buying it from a larger store.
Hygiene: The bedding is great! Shower gel, shampoo, and conditioner are all provided, just remember to bring your own toothpaste and toothbrush!
JJamesThis place is excellent if you’re a stressed out business traveler, looking for a good rate, and if you’re willing to manage your own transportation from the airport and back, but the amenities after a long late night arrival waking up the next day, sitting in the hot tub having a swim in the pool and a steam and a sauna along with an icy cold shower afterwards just recharges you after a long business trip, especially if you international like me I wouldn’t necessarily call it family friendly, but it’s definitely good for entrepreneur business travel if you can get a good rate otherwise there are other hotels out there if you can’t get a good rate. The rooms are not specifically special compared to the competition, but it’s an a quieter area and the fitness and aquatic amenities are what makes the difference for me as I have back problems and after a long international flight all I wanna do is get in the hot tub or take a steam or sauna. I’m needing an airport shuttle. I would not recommend this hotel and if you aren’t willing to risk having to pay a premium for a car service or Uber then do not book here. I wish I could stay at this hotel long enough to enjoy all of their amenities as they are really good, but as breakfast is not included, it can be a pricey for what you get when you compare it to other hotels in the area and hotels closer to the airport. Yet as long as I can get a good rate on this hotel, I will keep going back as I frequently travel international for work and just having the peace of the secluded area and the steam room and sauna make it a huge selling feature for me as they really assist my rejuvenation after a long day or more of travel. 
GGuest UserThe hotel is in a good location, next to Millennium Park, and the rooms facing the park have a wide view. There is a supermarket and a restaurant downstairs, which is quite convenient. The room is average, large in size, but the facilities are relatively old.
However, the hotel has no swimming pool, only a gym, and no breakfast restaurant. These two points are deducted, which also surprised me a little, thinking that these two items should be standard for luxury hotels.
I booked a room with breakfast, because there is no restaurant, and I can only eat by delivering the meal to the room. But the hotel breakfast rules are unreasonable. Although there is a breakfast limit of 31 dollars per person per day (corresponding to the breakfast set of 30-31 dollars on the menu). But this limit does not include the delivery fee, service fee, and tax. It means that you have to pay 30 dollars out of your pocket to have a normal breakfast.
When checking out, after reporting the unreasonable policy to the hotel, the hotel promised to waive this part of the fee in the bill, but the bill received after arriving at the airport showed that the full breakfast fee was charged (including the price of the set itself), nearly 100 dollars per day. Finally, through the continuous communication between Ctrip and the agent, this part of the fee was refunded. The result is good, but the process is tortuous.
GGuest UserThe hotel itself was decent. However, Ctrip completely failed to inform me that, besides the $15 city tax, there was also a $4 miscellaneous fee, and what's even more infuriating, a compulsory $25 charge. The staff member who checked me in deliberately withheld this information. After checking out, my card was then hit with exorbitant charges.
GGuest UserI was to pay 117 at check in per room. Hotel made me par 285 for something I didn’t have time to use which was tickets to attractions and that fee included a fee for checking out. ..49 a room for coupons snd 65 per room check out fee. Our car was too tall for the 85.00 a night parking but the garage at the corner only charged 58.00 a night. I wouldn’t recommend driving downtown Chicago unless you like being stressed out. I’m asking trip.com to reimburse the difference between the 117 and 185.
GGuest UserGood location! Very convenient to start the tour in the city. The curtains at the bed for privacy can be bigger.
Safety wise, just try not to roam around after dark.
GGuest UserI was there because of the Chicago marathon. I stayed in the hotel for totally 3 nights and the experience was alright. It is easy to access to public transport but still if you look for a hotel with better neighborhood, it is recommended to stay near the Magnificent Mile area.
SSourav DWe had nice stay. Hotel is closer to Chicago airport as well. Near by 7/11. Couldn’t try food there but over great experience. Will definitely visit again.
AAmelie et AllieClean and stylish. The style feels very Chicago with the post modern style details: pink neon lights mono chrome sculptures and black and white photos of the stars. The rooms were clean and the beds were comfortable. The breakfast was delicious and the service was fast. We were desperate to catch a bus and these folks made it happen. Close to the airport, which is definitely nice after a long flight.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.