Suzhou Hotels with Wi-Fi

"⭐⭐⭐⭐⭐ **Excellent Stay at Pan Pacific Suzhou** Had a wonderful stay at Pan Pacific Suzhou in the Garden View King Room. The room was spacious, clean, comfortable, and offered a beautiful view of the gardens and koi fish pond. The breakfast selection was excellent, with a wide variety of local and international choices. The hotel's location is next to Panmen Scenic Area had complimentary access to the attraction. A special shout-out to Jerry at the reception for his outstanding hospitality. He was very accommodating and provided truly heartfelt service throughout our stay. Great experience with excellent facilities, service, and location. Would stay here again when visiting Suzhou."

"The room was clean and tidy, with a very artistic decor. When I spontaneously asked for a room with a bathtub, they were able to accommodate it positively, and the extra charge was very reasonable and humane. All the staff were super gentle and attentive; any issues I brought up were resolved quickly and perfectly. There's a fridge and microwave upstairs, which made me feel at home even though I was far away. Overall, it felt very comfortable. Finally, at check-out, they even gave me a fridge magnet, which was very delicate. Though it's a small item, it was very heartwarming. I highly recommend this hotel!"

"Whenever I return to Suzhou from abroad, I always choose Pingjiang Lodge. It holds a special place in my heart because I used to walk past it and Pingjiang Road every day on my way to school. Plus, the hotel boasts a 500-year-old 'Half Garden.' Though small, it's a quintessential Suzhou garden where you can sit and enjoy tea, complete with parrots that say 'hello.' It's truly a remedy for homesickness, no need to visit other gardens. The service has always been exceptional. During this stay, I mentioned that it had been 40 years since I left Suzhou, and Manager Xiao Tang at the front desk immediately upgraded my room and sent some fruit. Breakfast is decent, and the hotel's homemade toppings are authentic – I look forward to them every morning. The location is absolutely perfect; Pingjiang Road is right outside, and popular attractions like Humble Administrator's Garden, Lion Grove Garden, and Suzhou Museum are all incredibly close. There are also various specialty snacks and restaurants nearby. Aside from the crowds of tourists, it's practically flawless. Staying here makes me so happy; it truly feels like coming home."

"I brought my baby for a weekend getaway, mainly for the hotel's heated pool and kids' play area. The entire hotel is shaped like a ship, and the lobby and rooms are designed to feel like cabins. The lobby is beautiful, with live piano and singing in the evenings, and the night view is stunning. I heard there's a fountain light show every Saturday, but we missed it! The room wasn't particularly large but was quite new. The twin beds could be combined into a king-size bed, and the cleanliness was impeccable. Personally, I feel that while this hotel aims to be family-friendly, some details were lacking. For instance, the pool isn't very big, and there was a small pool I thought would be a hot tub, but its temperature was even lower than the main pool. Even with it being 30 degrees this weekend, the water felt a bit cold. Also, there were no armbands or swim rings available for rent on-site, so definitely remember to bring your own! The kids' play area was more underwhelming than I expected. The second floor has a large ball pit, and there's an outdoor slide that we didn't get to use. The breakfast buffet was decent, with made-to-order omelets and such. However, I couldn't understand why the donuts weren't displayed. My child wanted one and only got a single donut after asking! The hotel is located by Jinji Lake, right next to 'the big pants' building and Suzhou Center. Dining options are just a short walk away. It should also be not too far from the old city, but we didn't have time to visit this trip."

"This is the most satisfying hotel I've stayed at in Suzhou! 🥹 The room was spacious, clean, comfortable, and quiet. The location was convenient, and everything I needed was provided. 🥰 The staff were all so kind and made me feel taken care of, just like home. 💕 It was so comfortable I didn't even want to go out, I just wanted to stay in the hotel as if it were my own home. 🫶🏻 Now that I'm in Shanghai, I miss Suzhou and the atmosphere of your hotel, especially Xiao An. I will definitely stay here again next time I visit! ❤️😘"

"First off, the location is great. Its just outside of 山塘街 shantangjie, so I could easily return to the accom in the middle of the day when I wanted (to sleep, use the toilet or umbrella). There are some really good eateries nearby and receiving food delivery is easy. Secondly, the service was excellent! They sent me a detailed video showing how to get to the hotel, and also checked how I was coming. From the moment I arrived at suzhou railway, they started waiting for me at the street so I wouldnt miss their accom. They also gave me very useful tips for where to go given the time of day, and helped me with the route to go to places. They also received my taobao parcels. And everyday they gave a fruit platter with local fruits Lastly, the room was very cosy. The view was beautiful but still private. They provided a tea set and good tea. The toilet was very modern and had a warm toilet seat. The bed was also comfy. The price-performance ratio is very good. I will choose to stay here again when I come to Suzhou, and also recommend my friends and family to stay here"

"The interior decor shows its age, and there's only one elevator. However, the room features smart controls, good hygiene, and comfortable bedding. The location is excellent – the subway and bus stops are both within 200 meters. A taxi to Humble Administrator's Garden is only about 16 yuan. The beef noodle and bun shops directly opposite the hotel are both delicious. I'd especially like to commend the young man and woman at the front desk on the 27th during the day; their service was warm, sincere, and very thorough. They proactively upgraded our room because we had a child with us, which I really appreciate. I'm very satisfied."

"特地從上海到漁港村過週末，前台兩位小哥哥都非常熱情，有什麼需求都會幫忙。 民宿門口的湖邊有桌椅，非常適合燒烤，落日時分也很出片，烤肉也很有意境。 唯一美中不足的是房間陽台上有非常非常多的小飛蟲，可能是季節的關係吧，基本上沒法走到陽台上，衹能隔着落地窗欣賞太湖有些可惜。如果商家以後能想辦法解決的話就太好啦～ 總體來説是相當nice的一次體驗👊推薦🫰"

"Despite its 'State Guesthouse' reputation, this 5-star hotel, costing over 800 yuan a night, utterly failed to impress me. Here are my grievances: 1. During my three-day, two-night stay, there were no welcome fruits upon arrival, nor any parting gift upon departure. Before I left, no one even bothered to ask if I enjoyed my stay; they just took back the room card. The upgrade from an 'Yingjie King Room' to a first-floor garden room was something I had to request myself (which later proved to be a mistake). I arrived at 4 PM on a weekday and asked about the garden room upgrade. The front desk said the room wasn't ready. I said, 'No problem, I'll just leave my bags here and pick up the room card after dinner.' How can a 5-star hotel not have a clean room ready at 4 PM on a weekday? 2. When I finally entered the garden room that evening, there was a noticeable odor, so I immediately opened the door to air it out. Then I discovered small flying insects. I strongly advise caution for anyone considering a first-floor room. 3. Housekeeping doesn't seem to vacuum or sweep. One morning, while doing my makeup, I accidentally dropped the cap of my eyebrow pencil. I was in a hurry to leave, assuming the cleaner would pick it up, so I didn't worry about it. When I returned in the afternoon, the trash had been emptied, but my pencil cap wasn't on the counter. I had to bend down to look for it, and it was right under the sink, next to the wastebasket (see picture). The cap isn't short; was the cleaner just completely oblivious? 4. The hotel seems to be undergoing renovations. I noticed at least three areas where the ground was quite dirty. What annoyed me most was the lack of separation for pedestrians and vehicles. Cars were parked on both sides of the road, forcing me to constantly watch out for moving vehicles while walking."

"Traveling with seniors, the key is to have comfortable accommodation close to the attractions. This place is right next to Pingjiang Road. The owner and the young man working there were so enthusiastic! They helped us with our luggage and even recommended a noodle shop that was both affordable and delicious."