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5 star

Four Seasons Hotel Kuala Lumpur
4.6/5355 Reviews

Four Seasons Hotel Kuala Lumpur

KLCC Kuala Lumpur|0.16km from Suria KLCC
Dear Four Seasons Team, I hope this message finds you well. I recently had the pleasure of staying at your exquisite property in Kuala Lumpur, and I felt compelled to share my profound appreciation for the outstanding experience I had during my visit. Location and Accessibility: The strategic location of Four Seasons Kuala Lumpur, situated in the heart of the city center and adjacent to the iconic Petronas Twin Towers, contributed significantly to the unparalleled accessibility to major attractions. Being able to explore key tourist spots on foot, coupled with the abundance of convenience stores and delightful eateries nearby, made my stay exceptionally convenient. Customer Service: Without a doubt, the highlight of my stay was the impeccable customer service. From the moment of check-in, Ms. Neoxuan's exceptional hospitality left a lasting impression. She not only warmly celebrated my birthday during check-in but also dedicatedly explained every aspect of the hotel's facilities, including the pool. Her thoughtful guidance enabled me to make the most of the hotel's amenities. Additionally, the delightful anniversary cake she arranged added a sweet touch to the beginning of my journey. Despite minor issues that arose during my stay, Ms. Neoxuan and Mr. Shazarique handled them with utmost professionalism, resolving each concern with remarkable efficiency. Their profound understanding of hospitality truly shone through, ensuring my comfort until the moment I checked out. I extend my sincere gratitude to both of them, and I intend to share this commendable experience with Four Seasons headquarters in Canada. Facilities and Amenities: The hotel boasts a range of facilities, including a pool and spa, that elevate the overall experience. Enjoying a delicious breakfast on the 6th floor with a breathtaking view of the park was an unforgettable experience. The underwater music in the pool added a unique touch of novelty, and the scenic view from the pool area was equally impressive. The rooms, equipped with bidets and featuring Deep Tech amenities, provided a fragrant and convenient atmosphere. The luxurious bed further added to the overall excellence of the accommodations. Overall Impression: In my opinion, there is no hotel in Kuala Lumpur that surpasses the exceptional standards set by Four Seasons. I wholeheartedly recommend Four Seasons to anyone reading this review. Once again, I express my deepest gratitude to Ms. Neoxuan and Mr. Shazarique for their invaluable contributions to my stay. Thank you for creating a memorable experience, and I look forward to future visits to Four Seasons Kuala Lumpur. Sincerely, Jihoon Min
Ascott Kuala Lumpur
4.6/5102 Reviews

Ascott Kuala Lumpur

KLCC Kuala Lumpur|0.36km from Suria KLCC
Location is excellent, with major malls and landmarks like Petronas Twin Towers, KLCC, Pavilion Mall with easy reach by foot. Service is excellent - staff arranged a super late checkout after being told that our flight out is in the late evening - a nice gesture that is much appreciated, especially junior and seniors travelling together. Room is spacious and nicely furnished, though comes with some wear and tear that is normal for a hotel this age. Bathroom is huge and comes with bathtubs, toiletries smells great, too! Rooms for improvement are ensuring that the appliances are in working order - our microwave was not functioning well during our stay, which my family ended up eating cold meals and kid with cold milk. There also wasn’t extra trash bags in the kitchen, not enough tissue in the living and dining room. We have to keep bringing the tissue in and out from the bathrooms every time times during meal times. Though i am sure that could be easily resolved by a simple call to the service desk, these are actually daily necessities for any service apartment, a ‘home’ that could be a short term to long term accommodation for a families, business guests etc. The curtain track installation in the bedrooms are also not well thought out. The block-out curtains couldn’t overlapped, leaving a gap for lights to pass through. This may not be an issue to some but for guests whom are light sleepers and need to sleep in total darkness, it’s unpleasant to sleep in such environment. Hope the facilities management can look into these details and continue to improve, it will definitely make the stay an even more pleasant one that it already is.

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Business travel

DoubleTree by Hilton Kuala Lumpur
4.5/5666 Reviews

DoubleTree by Hilton Kuala Lumpur

KLCC Kuala Lumpur|0.96km from Suria KLCC
It's all smooth since i choose booking hotel via the Trip apps. Don't be lazy to read a review and picture uploaded from others. Just a lil bit confuse when to check in, i'm driving to there, so, find The Intermark Mall, then go to the Gate C, you can park from level 4 and above. You'll find Lobby entrance lift, go to Level 1 to Hotel reception. After check in, you can see the lift to the hotel. It is not the same lift to the car park. Don't forget to endorse your carpark ticket at the frontdesk before you check out My check in was so easy and smooth. The staff greet me very friendly, as soon as they saw me walk in. The frontdesk manager who assist me, also was a good looking, humble, always smile, soft spoken, make customer feels comfortable ”Tenang Rasa Hati”. 5 star for you. While waiting, you will be given a Hilton Cookies, yummy ☺️ Then show your booking number and your ID, give your email and phone number and hallas your access card are ready. There's a mall down there. You can go for shoping, everything you need, just name it, pharmacy, saloon, money changer, boutique, and also a food's court. The bed, bathroom was very clean. Smells fresh, good and fragrance. The interior design just like shown in the TRIP. The next day, while i'm going out, the house keeping cleans my room just like before i've check in. He changed everything, towel, bathrobe, and top up more drinking water, tissue, conditioner etc, i like it so much... i gave him 5 star rating for this. My room so refreshing for another one more night. I like the way they separate the floor in the bedroom, so i don't have a problem to pray in here. Breakfast from 7.30 - 10.30am at 'Makan' level 11. Even i'm on my IF but it's ok, my cheat day, hahaha. There is a variety of foods you can choose, Asian, Indian, western, malaysian breakfast, pastry, salad, noodle, murtabak, tosei, fruits, cracker, everything was there. I'm not a picky person, but every hotel i go/stay, i will try their Omellete and here, i love it so much because there is so many ingredient you can add in, just name it, sausage, mushroom, cheese, etc. I have a realy nice and fantastic moment being in this hotel, and i will not hesitate to stay here again next time.

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Top rated hotels in Kuala Lumpur

Searching for hotels near Suria KLCC? Compare room rates and reviews to find your ideal stay.
Sky Suites KLCC Homestay by BIRDY STAY
4.1/5138 Reviews
KLCC
It's like staying in an Air BnB. We had a whole 3 bedroom 2 bathroom apartment to ourselves. The apartment came with plates, utensils, a microwave, convection oven, refrigerator and plenty of toilet paper. The AC worked well and the kids enjoyed watching Mr. Bean on whatever streaming service they had. The location is hard to beat. The other hotels in the area are super fancy and super expensive. The only concern was some signage in and around the building as to the legality of short-term leasing and home stays.
W Kuala Lumpur Hotel
4.4/5272 Reviews
KLCC
Great view! I could enjoy the twin towers right through the window. The facility was also good but it was little bit disappointed when we had a breakfast at the restaurant cuz of services but it wasn’t really bother me to enjoy staying. Other than that, everything was fine.
Star Residence by Axquisite Suites
4.1/513 Reviews
KLCC
We arrived at reception with a room booked months before. We had booked on Agoda. Star Residences Art Apartment KL, owner Alexander Polyakov, 5 nights. At the reception which is not a real reception but a station for the security guards, they tell us that we have to call the host. We send him a message on whatsapp and he doesn't respond even after viewing it. He also ends calls. Thanks to the kindness of the guard at the reception who lent us his phone, we immediately contacted Agoda. The host doesn't seem to be responding to them either. Moral cancellation of reservation. The option offers refund or other accommodation. We ask to find us another accommodation. In the meantime, time passes and it is getting dark. Do not book with this host, he is not serious at all. While waiting, I open the booking app and find a room in a residence that on the map seems very close to where we were. I pay in cash and I book. Residence klcc which fortunately are apartments in the usual building of the first. So there's no need to move. Fingers crossed in the hope that the host responds this time. He responded, came immediately and saved the day for us. Since it was 5pm on the same day, the price was really discounted. Agoda refunded us immediately. Apartment, nice, spacious, clean. Mitiu (I don't know if his name is spelled like that) was very helpful, he even got us a pot to cook pasta. The Petronas in sight, panoramic swimming pool on the attic, central area. I recommend this residence but please do not book apartments owned by Alexander in residence star one because you risk sleeping on the street. Opt for klcc residences and possibly with Mitiu which is a guarantee.
Four Seasons Hotel Kuala Lumpur
4.6/5355 Reviews
KLCC
Dear Four Seasons Team, I hope this message finds you well. I recently had the pleasure of staying at your exquisite property in Kuala Lumpur, and I felt compelled to share my profound appreciation for the outstanding experience I had during my visit. Location and Accessibility: The strategic location of Four Seasons Kuala Lumpur, situated in the heart of the city center and adjacent to the iconic Petronas Twin Towers, contributed significantly to the unparalleled accessibility to major attractions. Being able to explore key tourist spots on foot, coupled with the abundance of convenience stores and delightful eateries nearby, made my stay exceptionally convenient. Customer Service: Without a doubt, the highlight of my stay was the impeccable customer service. From the moment of check-in, Ms. Neoxuan's exceptional hospitality left a lasting impression. She not only warmly celebrated my birthday during check-in but also dedicatedly explained every aspect of the hotel's facilities, including the pool. Her thoughtful guidance enabled me to make the most of the hotel's amenities. Additionally, the delightful anniversary cake she arranged added a sweet touch to the beginning of my journey. Despite minor issues that arose during my stay, Ms. Neoxuan and Mr. Shazarique handled them with utmost professionalism, resolving each concern with remarkable efficiency. Their profound understanding of hospitality truly shone through, ensuring my comfort until the moment I checked out. I extend my sincere gratitude to both of them, and I intend to share this commendable experience with Four Seasons headquarters in Canada. Facilities and Amenities: The hotel boasts a range of facilities, including a pool and spa, that elevate the overall experience. Enjoying a delicious breakfast on the 6th floor with a breathtaking view of the park was an unforgettable experience. The underwater music in the pool added a unique touch of novelty, and the scenic view from the pool area was equally impressive. The rooms, equipped with bidets and featuring Deep Tech amenities, provided a fragrant and convenient atmosphere. The luxurious bed further added to the overall excellence of the accommodations. Overall Impression: In my opinion, there is no hotel in Kuala Lumpur that surpasses the exceptional standards set by Four Seasons. I wholeheartedly recommend Four Seasons to anyone reading this review. Once again, I express my deepest gratitude to Ms. Neoxuan and Mr. Shazarique for their invaluable contributions to my stay. Thank you for creating a memorable experience, and I look forward to future visits to Four Seasons Kuala Lumpur. Sincerely, Jihoon Min
Mandarin Oriental, Kuala Lumpur
4.5/5416 Reviews
KLCC
Exceeded Expectations. ⭐️⭐️⭐️⭐️⭐️ Robin, The Duty Manager has been exceptionally accommodating and helpful. Made me sign up for Fans of M.O. 🤩
Tropicana the residence klcc Kuala by gold suites
3.8/58 Reviews
KLCC
Great location, fantastic infinite pool with beautiful city view on a rooftop. Fully furnished, clean and comfortable suite with pleasant bathtub. very friendly staff, easy check-- in and check out, five star hotel i recommend it to every one

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