Hotels near Shangcheng, Hangzhou

"We checked in last Sunday and had an exceptional experience. Our room was not only clean but also spacious and well-appointed, ensuring a very comfortable stay. The toiletries provided were of high quality and complete, adding a thoughtful touch to our overall comfort. The breakfast buffet was a highlight – it offered a wide selection of delicious and fresh dishes at an affordable price, making it a fantastic start to each day. The staff, without exception, were polite, professional, and attentive. A special mention goes to Jiajia, the receptionist, who always greeted us with a warm smile and was genuinely helpful throughout our stay. Her friendliness truly enhanced our experience and made us feel valued as guests. In addition to the outstanding service, the hotel’s facilities and ambiance were impressive, contributing to a relaxing and enjoyable stay. We were also pleased with the efficient check-in and check-out process, which made our overall experience smooth and stress-free. We sincerely appreciate the excellent service and hospitality provided during our time here. Keep up the wonderful work! Thank you for making our stay so memorable."

"The best hotel that I stayed during my China trip. Excellent service given by the staffs (offered to do laundry - pickup from room and sent to doorstep). Surprised gifts during checkout 😍 Thank you!!"

"Lovely hotel with fully setup amenities. Good location nearby the walking street & metro. Friendly staff. Everything is over expectation, will come back again for sure. 🥰"

"Hotel is located on the Song Imperial Street. Staff were nice and attentive. Breakfast was adequate. The family room we booked were on the 6th floor. The room was clean and comfortable. We could hear people talking from the streets outside the window, but it didn't affect my sleep. We had a great stay."

"The Hangzhou Merchant Marco Edgelake Hotel is an excellent choice for its prime location, within easy walking distance of the beautiful West Lake and key shopping areas like in77 and nearby metro stations. Beyond the convenient access to attractions, the hotel is well-regarded for its excellent service. The clean, spacious rooms with comfortable bedding, contributing to a fantastic night's sleep and a high level of hygiene, complete facilities, and great value for money in the heart of the city."

"First of all, the hotel is very close to the subway station, making it extremely convenient to get to various attractions, especially West Lake, which is a quick bike ride away, perfect for enjoying the beautiful scenery along the way. I also want to rave about their breakfast – it was absolutely delicious with a huge variety of options (I'm someone who really values ​​food [laughing emoji]). A tip for future guests: go early for breakfast, otherwise there won't be many good options left [laughing emoji]. Secondly, I must praise the rooms. Both the facilities and cleanliness were exceptional. The curtains and toilet were smart, there was plenty of hot water, and the bedding was clean and tidy. The mattress, in particular, was very comfortable for someone with a bad back like me; after a long day out, lying in it was incredibly relaxing. The front desk staff were very helpful with any issues. A very pleasant trip and a very pleasant stay – I'll definitely choose this hotel again next time I'm in Hangzhou."

"Strategic location, very near to the MRT station. Clean room and good breakfast prepared."

"The service was excellent, the reception staff were very enthusiastic, lovely, and friendly. The room was clean and cleaned daily without request. Very good value for the price and the tourist area. I will definitely come back on my next trip."

"Spotless clean, wonderful atmosphere, great service. This artful hotel is peaceful and perfectly blended in witht the Southern Song Imperial Street where I visit every times I come to Hangzhou. I really enjoyed my stay here and wish I can come back again next time. Thank you!"

"I came to Hangzhou on a business trip and chose this newly opened hotel. The experience was great. Everything in the room, from the bedding to the bathroom facilities, was brand new. The price was also very reasonable, and the breakfast was plentiful. The handsome guy at the front desk even upgraded my room. It's also very close to the shopping plaza."