Hotels near Shangcheng, Hangzhou
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Best Hotels near Shangcheng
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9.3/10
Very Good10310 reviews0.22km from Shangcheng
No. 9 of 4-Star Select Hotels in Hangzhou
Fitness Room
Airport pick-upFrom £24
9.4/10
Outstanding7174 reviews0.56km from Shangcheng
Public parking
Luggage StorageFrom £16
9.4/10
Outstanding13943 reviews0.84km from Shangcheng
No. 7 of 4-Star Select Hotels in HangzhouPrivate parkingAirport pick-upFrom £22
9.3/10
Very Good859 reviews0.44km from Shangcheng
Luggage Storage
Wi-Fi in Public AreasFrom £18
9.4/10
Outstanding2351 reviews0.48km from Shangcheng
HikingPrivate parkingFrom £19
9.6/10
Excellent9365 reviews0.78km from Shangcheng
Fitness RoomPublic parkingFrom £16
9.6/10
Excellent2217 reviews0.06km from Shangcheng
Fitness RoomPrivate parkingFrom £23
9.6/10
Excellent4279 reviews0.62km from Shangcheng
No. 16 of 4-Star Select Hotels in HangzhouFitness RoomPublic parkingFrom £27
9.4/10
Outstanding1855 reviews0.56km from Shangcheng
Public parking
Car Charging FacilitiesFrom £17
9.3/10
Very Good6791 reviews0.88km from Shangcheng
Luggage Storage
Wake-Up CallFrom £10
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Latest Reviews for Hangzhou hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.7/10
Excellent
NNuogenvrenMy stay was absolutely perfect! The hygiene was impeccable everywhere, and the bathroom's wet/dry separation was very clean. The air conditioning cooled wonderfully, and there was plenty of hot water. The service was attentive and warm; they responded quickly to all requests. It was a comfortable and reassuring stay.
Mercure Hangzhou West Lake Fengqi Road
Wulin Square (Downtown Area), Hangzhou
Price per night from:£39
9.6/10
Excellent
GGuest UserPros: Jojo, our butler, provided excellent service, and the travel photography was great – the photographer was very dedicated.
Cons:
1. Breakfast options were limited, and items were frequently missing. The coffee machine was terrible, producing a watery, tasteless drink.
2. The paid activities, especially the boat tour and farm visit, were very poor quality. An older staff member had a bad attitude and kept rushing us, saying other guests were waiting. Including the walk to the vegetable garden, we only spent about 15 minutes picking. For the boat tour, we had to insist just to get a short drift on the lake; initially, they claimed it was too windy to paddle. It was a really frustrating experience.
Overall, apart from the butler, the service from other staff members was very mediocre. I've also seen complaints on social media about their lacking 'soft services.' I'd suggest they learn from Naked Group; I've visited Naked Castle and Naked Retreats several times, and their complimentary services are consistently high-quality, with exceptionally enthusiastic staff.
9.6/10
Excellent
GGuest UserOverall, the service attitude was excellent. The male staff who assisted me during check-in was very helpful and kindly allowed me to check in earlier since rooms were available, which gave me more time to arrange the rest of my itinerary. The hotel room was quite good and comfortable overall. The only downside was that the soundproofing could be improved a little. Other than that, I had a pleasant stay.
JI Hotel (Hangzhou West Lake Hubin Pedestrian Street)
West Lake Scenic Area, Hangzhou
Price per night from:£32
9.5/10
Outstanding
AAnonymous UserOverall, this was a good stay with some truly special aspects, but also a few areas that could be improved.
The hotel is quite remote, which makes it feel very private and peaceful, surrounded by nature such as the lake, forest, and mountains. Even though we visited other viewpoints around Qiandao Lake, this location felt more special because of its quiet and secluded setting. The hotel itself feels like a destination, with scenic viewpoints, a garden with a lake, a cave, and even trekking trails to explore.
The garden area includes a swan lake, which is a nice idea. However, the swans are kept in a very small netted space. It does not look great visually and feels restrictive for the animals, which took away from the experience.
The room was spacious and comfortable, with a very comfortable bed that was not too soft or too hard. Sound insulation was excellent, which made for great sleep. I also requested a firmer pillow, and it was provided quickly. The lake view room upgrade was a highlight. The view was stunning and made it hard to leave the room. If you stay here, I would strongly recommend booking a lake view room. The layout was nice, with both a balcony and a window view. The thick frame dividing the view slightly affected the overall feel, but it was not a major issue. The bathtub was also a nice addition.
Cleaning was good overall. The AC did not work very well during the hot midday hours, although it was fine at other times of the day.
Facilities such as the gym, yoga room, pool, and game room were nice additions. However, they felt quite standard for a five-star hotel, and I have experienced better quality in similar properties. One great feature was the free Tesla charging, but this was not communicated at all. We only discovered it by chance, which is a missed opportunity as it is a strong benefit.
Breakfast was acceptable but not at the expected level. The coffee and bakery were the weakest parts. Ordering is done via QR code instead of in person, which felt a bit impersonal for a luxury hotel atmosphere. Service during breakfast also felt a bit off, as staff seemed focused on their tasks and were not very proactive in guiding or prioritizing guests, which made the experience feel less warm and not the kindest.
Service was generally kind and friendly, but inconsistent at times. Some staff could benefit from additional training, as not everyone followed typical five-star service standards such as greeting guests or offering priority.
Another disappointment was the welcome fruit, which was included in our package but not provided on arrival. After we asked, a staff member came carrying items for multiple rooms in a bag and handed us just one apple and one peach. This felt unprofessional although something very small.
Another point worth noting is that the hotel was originally booked as an InterContinental, but about 1-2 weeks before arrival it was no longer part of the brand (somehow on Trip.com it still says intercontinental). Not sure if this impacted the experience, but overall it did feel slightly below what you might expect from that level, even though the stay itself was still enjoyable.
The hotel also offers free Tesla charging, which is a great feature. However, this was not communicated at all during or before our stay, and we only discovered it by chance. This feels like a missed opportunity, as it is a strong benefit that could add significant value for guests
I did not try lunch or dinner, so I cannot comment on those.
Overall, this is a very peaceful and unique stay with amazing natural surroundings and a beautiful lake view. However, some service and operational details need improvement to truly match a luxury standard.
9.5/10
Outstanding
哈哈维Here’s a polished review you can post:
I recently stayed at VOCO Hotel at Thousand Island Lake over the weekend, and overall it was a really enjoyable experience. The hotel itself is beautiful, very clean, and perfectly located with amazing scenery around the lake. The rooms were spotless, the staff were warm and professional, and the amenities were excellent. Breakfast was also one of the highlights — a great variety of food and everything tasted fresh and well prepared.
However, there were a few things I found disappointing. Trip advertises several “free gift coupons,” but in reality they mostly feel like a strategy to encourage you to spend more money rather than actual complimentary benefits. It was a bit misleading.
Another thing that felt excessive was the hotel photo service. They give you only 3 free pictures, and if you want additional ones, they charge ¥80 per extra photo, which I honestly find quite exorbitant for simple pictures.
Aside from these issues, the hotel experience itself was wonderful, and I would still recommend it for the cleanliness, location, service, and overall comfort.
9.4/10
Outstanding
GGuest UserThe environment here is fantastic! The lobby has books, a guzheng (Chinese zither), and calligraphy brushes, plus two adorable parrots 🦜.
I'm very satisfied with this hotel; the rooms are spotless, and the front desk staff are wonderful.
It's also very convenient for getting around. To go to West Lake, you just need to take the subway to Xiuxi Road Station.
I really love it and will definitely stay here again next time I'm in Hangzhou.
Scholars Hotel (Hangzhou West Lake Wulin Square Zhejiang University)
Wulin Square (Downtown Area), Hangzhou
Price per night from:£26
9.3/10
Very Good
ZZiseyingguangzhiThe hotel's location is excellent, just a few minutes' walk from West Lake. From our room, we could see the 10th-floor rooftop, offering a unique and beautiful view. The front desk lady, noticing our family of six, kindly upgraded our two standard rooms to side-lake view rooms on the same floor, which was incredibly thoughtful. The complimentary post-checkout parking was also a huge bonus. Additionally, the breakfast had a wide variety of options. Definitely a five-star experience!
9.1/10
Good
SShouzhongdedaoI come to Hangzhou every year. This time I chose to stay on Longjing Tea Mountain. After comparing several hotels on Ctrip, I feel that Hangzhou Radisson Longjing Manor is more suitable. The hotel is on the tea mountain of Longjing Village. There are tea gardens everywhere. Farmers can pick tea and make tea everywhere on the roadside. The environment is very good. The service of the hotel is very thoughtful. Xiao Chen at the front desk is proficient in business and can meet the requirements of customers as much as possible. We want a room with a better location, so he took us upstairs to choose a room and upgraded the room type for us for free; we stayed in the room and didn’t want to go out, and they gave us a lot of extra bottled water for us to make tea. The rooms in the hotel are very spacious, and each room can see the beautiful scenery outside the window. The linens are clean and comfortable, and all kinds of facilities are complete. The Longjing tea delivered in the room is very fresh and fragrant. Especially for breakfast, although there are not many dishes, the tastes of the several favorite ones are good. The chef’s fried eggs are in place, and the noodles are better than those in restaurants outside. I couldn’t help but eat three servings. I checked out late, and when I checked out, I met the front desk lady Chen again. She brought us water and sent us to the car. I accidentally broke a glass, but she waived our compensation, which made me feel warm! Compared with other hotels in the same area, it may not be the best in the grade, and some hardware is also aging, but considering the environment, service, price and other aspects, if I come to Hangzhou Chashan to live again, I will choose Radisson Longjing Manor.
GINLAN JIA Resort Longjing Hangzhou
West Lake, Lingyin Temple Scenic Area, Hangzhou
Price per night from:£62
9.1/10
Good
Jjacqueline0801The hotel rooms are spacious, and the bathrooms are quite large. Each room has a balcony, and the rooftop garden offers views of West Lake, Baoshi Mountain, and the Baochu Pagoda. The breakfast is abundant and delicious. The location is excellent, very close to Bai Causeway, and the Wulin Night Market is right next door. The subway station is also nearby, making it convenient for getting around. Overall, it offers great value for money.
9.0/10
Good
GGuest UserMost of the staffs are very friendly and helpful, great location just walking distance of 20 minutes to West Lake. Nearby is a famous Michelin food stall which i enjoy my breakfast for 3 days. For those taking high speed rail the station is less than 30 minutes with smooth traffic from the hotel. Nearby hotel area, there are lots of cafe, pub and food shop around. Strongly recommended. Is just that i took a special room which is a bit small for me, other than that everything is good.
Yangshi Hotel (Hangzhou West Lake Fengqi Road Metro Station)
Wulin Square (Downtown Area), Hangzhou
Price per night from:£17
Frequently asked questions
What is the average price of a hotel in Hangzhou this weekend?
According to the latest 12-month data from Trip.com, the average price for a 3-star hotel in Hangzhou this weekend is £122 per night. For a 4-star hotel, the average cost is £111 per night. If you're looking for a luxury experience, 5-star hotels in Hangzhou this weekend typically cost £234 per night.
How much do hotels in Hangzhou cost per night on weekdays?
Based on the latest 12-month data from Trip.com, the average price for a 3-star hotel in Hangzhou during weekdays is £111 per night. For a 4-star hotel, you can expect to pay around £103 per night. If you're seeking a luxury stay, 5-star hotels in Hangzhou generally cost £219 per night on weekdays.
What are the best places to stay in Hangzhou?
Some of the best places to stay in Hangzhou are near popular attractions like West Lake, Xixi National Wetland Park and Lingyin Temple, offering easy access to key sights and amenities.
What are the best hotels for couples in Hangzhou?
Couples visiting Hangzhou have highly rated stays at Merchant Marco Edgelake Hotel (from £22) Other popular choices for couples in Hangzhou include Zhejiang Hotel (from £44) and Merchant Marco Hotel (from £41).
What are the best family-friendly hotels in Hangzhou?
Families visiting Hangzhou often prefer hotels like Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store) (from £16), Hyatt Place Hangzhou International Airport (from £45) and Ren He Hotel (from £44), which are well-known for their family-friendly features of spacious family rooms and child-friendly services.
What are the top hotels in Hangzhou near West Lake?
Some of the top hotels in Hangzhou near West Lake include Hangzhou Insufficient Mountain Su (Xihu Scenic Area Branch) (from £59), Hangzhou Zhuge Homestay (Xihu Scenic Area) (from £64) and Hangzhou Hua Jia Shan Resort (from £93), all offering easy access to West Lake, making them ideal for visitors looking to explore the area.
What are some of the best hotels in Hangzhou?
The most popular Hangzhou hotels for your stay: Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza) (from £12), Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store) (from £16) and Hyatt Place Hangzhou International Airport (from £45) are the preferred hotels.
Which hotels in Hangzhou are pet friendly?
Five Points Hotel (Gaosha Road Subway Station) (from £12), Lanhu Business Hotel (from £7) and Wenxie Hotel (from £9) allow pets. Take your pets with you during your stay!
Which hotels in Hangzhou are worth visiting for their spa experience?
Feel tired from travelling? Elong Hotel Hangzhou WestLake (from £21), Midtown Shangri-La, Hangzhou (from £109) and Grand Hyatt Hangzhou (from £151) provide highly rated spa services.
Which hotels in Hangzhou have hot springs?
Want to experience hot springs in your hotel? Hangzhou West Lake Huanglong Newattle Hotel (from £15), MINHO INTERNATIONAL RESORT (from £58) and Xixi Xin hotel (from £307) have hot springs. Book now!
Which hotels in Hangzhou have swimming pools?
Zhejiang Xizi Hotel · Wangzhuang · West Lake Famous Garden (from £121), Midtown Shangri-La, Hangzhou (from £109) and Grand Hyatt Hangzhou (from £151) are hotels with swimming pools. Stay at any of these hotels to enjoy a swimming pool!
What hotels in Hangzhou offer an especially good breakfast ?
Zhongshan West Lake Hotel Hangzhou (from £49),Elong Hotel Hangzhou WestLake (from £21) and Pagoda Hotel Hangzhou West Lake · Wulin Plaza (from £44) provide high-quality breakfast. Start your day with a delicious breakfast!
How to get good deals on hotels in Hangzhou?
To get the best hotel deals, try these Trip.com tips:
1. Log In Trip.com first and unlock member-only rates and Trip Coins (loyalty points).
2. Book Midweek: Sun–Thurs stays are much cheaper than weekends.
3. Set Price Alerts: Monitor price drops and rebook if needed.
4. Use “We Price Match” Policy: If you find a lower price elsewhere, Trip.com will refund the difference.
5. Avoid major holidays, conventions, and big events.
6. Check the Deals Page to see what promotions are available now on Trip.com.
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