Hotels in Xining

"Reception were not well trained . Upon check in day one a deposit was collected and on the same day night they made a call to inform we did not pay the hotel charges and later explained it was reception lapsed that they did not collect upon check in even it states pay at property . 2) chambermaid was brazen to wash our socks without permission and after breakfast we were shocked to see our socks as wet. What if we only have a pair of socks for tourist stay ? 3) after check out multiple phone calls was made to our mobile and was told item teaspoon was missing in the room. And if they cannot find it they will raise a charge on our credit card ??? We called back 5 times to ask n follow-up and wasted 30 Mins of our morning to ask if item was found . We even informed it was on the basin area. Wrong procedure as in general all check out reception staff would contact chambermaid to ask if minibar and items were intact before letting the guest check out . The reception lady were having an aloft attitude and said we could go and we even have to ask for car parking coupon and were directed to fill in the form . This make us beg for service instead and please train your staff to check the items before check out and not making irritating calls and that spoil our rest of the day with 5 international calls made to assist them for a teaspoon costs of CNY20!!! Disgusting service . Please train your staff !!!"

"The name of the Hotel is Mei Si International Hotel.and not Muslim Mansion Hotel like how it's sold on the booking sites. The hotel was obviously built in the 1980's and little has changed since that time. It's an interesting time machine to those times. The bed is excellent and very comfortable. Receptionists are reserved but helpful, the rooms are of a good size. Everything was quite satisfactory if you can accept that this is a very old and distinguished faded hotel in a prime location in Xining. All in all it was an excellent stay."

"I was initially a bit worried after seeing numerous negative reviews online, but my actual stay turned out quite pleasant. **Pros:** The hotel is centrally located, making it very convenient for dining and shopping. Right across the street is a trendy chain restaurant, a famous cultural heritage spot frequented by celebrities; even at 9 PM, there was still a queue. The room was quite spacious and came with all the basic amenities. Cleanliness was satisfactory. Breakfast was rather plentiful, and the rice noodles were particularly good. However, the coffee could definitely be improved; if it's instant, there's no real reason to go to the breakfast area for it when I could just make it in my room. **Cons:** As many online reviewers pointed out, the elevators were quite slow during peak hours. What was surprising was that housekeeping was doing their cleaning during the morning rush hour. Couldn't that be scheduled for a different time? The hairdryer is quite old and could do with an upgrade. Also, the small bottles of toiletries were genuinely difficult to dispense; this is definitely an area for improvement. **Overall:** While the investment in physical facilities is evident and good, there's still room for improvement in the details of their operational service."

"Excellent location. Worth the price. Varied breakfast options. Recommended for families. Parking underground option little inconvenient and parking fees for hotel stay is expensive and shocking. Otherwise room is spacious enough and clean. Staff were helpful and check in and out process was quick and seamless."

"For the past two years, I've visited Xining almost annually for work, and Qinghai Hotel has always been my one and only choice for accommodation. What makes it stand out are the incredibly welcoming staff, the plentiful and delicious breakfast, the warm and comfortable rooms, and, most importantly, the truly comfortable beds and bedding. This time, taking advantage of a holiday, my friends and I set off from Lanzhou for a spontaneous Gansu-Qinghai Grand Loop road trip. We were on the road early mornings and late nights every day, so by the time we reached Qinghai Hotel for the night, I slept soundly from 11 PM until 8 AM. It was exactly what I needed to truly recover and shake off the fatigue."

"It was midnight when we arrived in Xining. As the starting point of the Qinghai-Gansu Grand Loop, we had a good rest. The new hotel has a little smell, but it is fine once the fresh air system is turned on. The breakfast is not suitable for southerners, it is simple and not suitable for this star rating."

"We started our final China trip form Ürümqi followed by Turpin and Dunhuang. While our hotels there were reasonable, we felt really comfortable when we stayed at at a Club floor room at Sofitel Xining. Their service was one of the best we have experienced during our seven China trips so far. We enjoyed the comfort and the staff’s dedicated service. Thank you."

"Nothing but amazing! The hotel is clean and the staff are really nice! The room that I got is spacious and the bed is very comfortable! Highly-recommended! The location is also near to the railway station and there are a lot of shops nearby! It's also beside the Bank of China! ⭐️⭐️⭐️⭐️⭐️"

"The hotel's location is absolutely unbeatable, right in the very heart of the city center. Mojia Lane and Daxinjie Night Market are very close by, and there are plenty of shopping malls as well. If you're driving, traffic can be a bit congested but not severely so. The hotel's parking lot isn't huge, but guests are guaranteed a spot, which is a major plus for a city-center location. The price is quite reasonable, which I suspect is partly because they cater to at least two tour groups, and secondly, the room facilities are a bit dated. However, and most significantly, the room reeked of cigarette smoke. Even the towels and bath sheets had a strong smoky smell – I almost suspected a convention of chain-smokers had just finished meeting in the room! I really feel that even if smoking is permitted, a room shouldn't smell *that* strongly of smoke."

"This shop is amazing! 👍👍The product quality is first-class, the style is fashionable and generous, and the size is very standard. The seller's service attitude is warm and thoughtful, and he answers questions patiently and carefully. The delivery speed was super fast and the packaging was tight, so I received my favorite products in a short time. Overall, this shopping experience was very pleasant and I would highly recommend it to everyone! 🌟🌟"