3-Star Hotels in Sarawak, Malaysia

I guess it's my 4th time staying here. I like the view, safety, facilities, the TV functions, i can karaoke on my own using TV YouTube hehe Bathroom is nice. set with toothbrush and etc King size bed with affordable price. What else should I need for my beautiful place to rest after a long pack weekday work. For sure, I will stay here again. One more thing, the breakfast is marvellous.

The apartment I booked couldn't be occupied because the owner said the toilet mirror was broken.. ************* The owner gave me a bigger and more comfortable apartment. Thank you

The hotel has an old vintage charm, and you can tell it must have had a grand atmosphere during its prime. It mainly features older furnishings, so it’s suitable if you don’t mind that style. The cleanliness is highly commendable, as maintaining older items requires great care. The furniture is well-maintained, sturdy, and fully functional.

Second time book and stay this hotel, very clean, staff very nice will help you to store luggage if you check in earlier, location is good nearby Chinatown and waterfront

Room 811, malfunction outdoor A/C unit, only have hot air. Around 9pm no more hot water supply, only have cool water, can't take a bath in the bathtub. Smell dusty carpet. Moved to room 713, everything is fine, just a broken TV screen, and this room only has a shower, no bathtub... Morning breakfast have white rice, mee goreng, chicken hot dog, meat roll, hard chicken kicap and red baked bean. Other row, orange juice, apple juice, warm water and cool water. Another row, croissant, muffin, white bread, golden bread, jam n coffee n tea. N the worst part is the iban female chef or kitchen helper who fry the egg, her dealing bad attitude toward all customer, when order egg, She always said Can u wait?! Don't order if you can't wait!!! Still have five more people order to cook!!! Then the customer ordered, she didn't take note of the order and give the queue number or place the plate in order. She worked in a chaotic state, due to no proper SOP and managing her order or pre making food in order. Need to audit her way to manage order. After I waited 25 min, I goto take my 2 pcs egg order, but she missing 1 pcs egg, when I ask politely can I have another egg order, then she get mad at me, scolding me I didn't order 2 pcs egg at first, but I said I had told her 2 pcs egg before, then she shut up. After I take the egg to my table, I hear she mumbles in Bahasa Iban said that Chinese Pig only knows... then smaller voice I don't know what she said. I turned and I saw no one beside her, definitely not talking to anyone... The whole breakfast time was good, but the staff had a bad attitude and ruined our mood to have a good experience... Suggestion: If the egg cooking station is too hard to manage, just put half boiled eggs and hard boiled egg at there, then make a big batch of scrambled or omelette and put it in a tray. The image of a professional chef preparing the fresh food, is failed by that bad attitude staff. Just save some money from hiring that staff and cook good food for customer.

This hotel is located right next to the city center and features a small shopping mall attached. The lobby even has a famous Singaporean chicken rice restaurant. With easy parking and breakfast included, it’s a perfect choice for business travelers.

To be honest, I've stayed here many times before, including weekends, and I've always found it quite good with excellent value for money. However, this time I arrived late, and the staff gave me a room facing the road. It was incredibly noisy at night with motorcycles constantly passing by, making it impossible to sleep. Next time, I hope the hotel can prioritize assigning rooms not facing the road. I look forward to improvements.

The front desk service was excellent. I had an appointment outside and was unable to return to the hotel before the check-out time. The staff kindly kept my luggage safely at the lobby until I returned later to collect it. I really appreciated their helpful and accommodating service.

Stayed at Wiwo Hotel recently. Overall okay, but quite a few things can be improved. Cleanliness could be better, and the toilet had a bit of a smell. In the room, the TV couldn’t turn on, one of the bedside lamps wasn’t working, and we also couldn’t figure out how to switch on the light near the vanity mirror. Small things, but it did affect the stay a bit. Hopefully they can fix these issues for a better experience next time.

My stay was disappointing. The room was very hot when I arrived and remained uncomfortable, definitely not ideal in warm weather. The surroundings and ventilation need improvement. The toilet was dirty, and the sliding door did not close properly it hung awkwardly over the rim. I have to do it myself to make it inside the rim so it can slide better. Breakfast was okay only and not attractive. They mentioned a tablet would be provided, but it wasn’t. Also, no one answered the contact number for inquiries. I expected much better for the price. Overall, this place is only for Instagrammable.