5-Star Hotels in Pahang, Malaysia

Had a really pleasant stay here! The room was beautifully designed with a modern, luxurious feel. I loved the floor-to-ceiling curtains, elegant lighting, and stylish décor—it created a cozy yet premium atmosphere. The bed looked spotless, was neatly made, and was very comfortable for a good night’s rest. The room was also spacious and well-maintained, with thoughtful touches that made it feel welcoming. The dark wood accents and soft ambient lighting gave the space a relaxing, boutique hotel vibe. Overall, it’s a great place for anyone looking for a comfortable and aesthetically pleasing stay. I would definitely consider coming back!

Had a great stay in swiss garden hotel. The location is great at mid mountain, and easy to book a grab with only 20 mins ride away from genting first world. The hotel is also near premium outlet. Room is spacious with good view, staffs are helpful and courteous. Only thing that may not be nice for me is the shower. It only has rain shower without the handed one. Its just my preference to use the hand shower. But overall it was an awesome stay!

This was our 1st stay in the resort and it turned out to an interesting & awesome experience! We checked-in on 11th of March & checked-out on 13th of March. I booked a 2-single bed room but the hotel given us a king bed room at the upper floor. After talking to the front desk. I was told only king bed room was available. However, my wife didn't have a good night sleep as she was having light sleep, so easily waken-up due to noise & movement. The upper floor somehow was noisy due to the traffic outside the hotel. We have no choice but to feedback to the hotel manager on the 2nd day. The manager Ms Su was kind enough and upgraded us to a 2 bedroom suite on the ground floor, with 2 single beds & a king bed. That made our 2nd night slept peacefully. Thanks Ms Su of her attentiveness. The morning breakfast was a ala carte menu of Malaysian & western cuisine. Not a fantastic food but the service given by the professional F&B staffs made the experience so pleasant! Sincere thanks to F&B supervisor Santhosh & staff Myint of their attentive service.

it was a very pleasent stay, good customer service with serene and healing vibe location of the resort. the resort promised rusty vibe and is exactly what we got. regarding cleanliness can be improve a lot. esp the lizard poop and previous tenant’s hair waste. food taste also can improve and can add juices options for breakfast. other than that it was a very nice stay. thank you.

One of the best hotels in Genting Highlands! The mountain and Genting views were absolutely beautiful. We stayed here with our family and had a wonderful experience. The room was clean, and the staff were friendly and helpful throughout our stay. We chose a room on the 44th floor and paid a small extra fee for the higher floor, which was definitely worth it for the amazing view. We would happily recommend this hotel to our friends and family. Thank you for the excellent hospitality!

Had a great stay at this hotel. We stayed on level 41, and the experience was amazing with a cool temperature of 16°C—very refreshing with cooling and fresh air throughout the space. The room was clean and well-maintained, which made it very comfortable. The staff were friendly and always ready to help with a smile. Amenities were good and met all our needs during the stay. The location is also very convenient, with easy access to nearby attractions and facilities. Overall, a pleasant experience and would definitely consider staying here again.

The environment for the room is very nice and there is a nice view outside. And also they do have wine glasses in the room and me and my husband can have wine time during the jacuzzi. During morning time you can see the nice view and be able to see the temple. There is also a linked bridge to the outdoor theme park and enjoy our time there. There is also a gym room and indoor swimming pool downstairs. Next time I will bring my family to come and stay here again.

Fantastic! I absolutely loved it. Everything was so simple and straightforward. The self-check-in process was a breeze – no need to bother anyone. The customer service staff were also wonderful 😊. Nice and very good!

We absolutely loved the chill, family-holiday vibe here. The lobby has so many cosy spots to just sit back and relax. Kids had a great time at the pool and slides, and the easy access to the beach was a big plus. 
We stayed in the family room and it was very well maintained! Good air-conditioning, strong water pressure, and overall very comfortable. You really know a hotel is well maintained when even the corners and toilet tiles are clean! The staff are very friendly and helpful! One area for improvement would be the kids’ club. Should provide more educational toys, but during our visit it felt quite empty and there was no staff around. There was also no information shared on available kids’ activities. It became a bit boring for the kids after some time. It would be nice if the PlayStation could be free to use (like Hilton), and if staff could actively engage the kids or share a simple activity schedule. Highly recommended for families looking for a relaxing yet fun getaway. With some enhancements to the kids’ club, the experience would be even better. Would love to return! Thanks!

I had a great stay at Crockfords Genting. The service was excellent, and the staff were professional and welcoming. The room was spacious, clean, and very comfortable, with a true luxury feel. The hotel’s atmosphere was calm and elegant, and the location within Resorts World Genting was very convenient. Highly recommended, and I would definitely stay here again.