5-Star Hotels in Pahang, Malaysia

This is easily the best hotel/BNB I’ve ever stayed in. My entire family felt completely relaxed and able to recuperate both mentally and physically. It was a much-needed respite for everyone. The amenities, room and view were phenomenal. The attached Antara shopping mall has plenty of food, shopping and basic groceries options. Getting to Genting first world from Antara Genting on a weekday night was a bit of a challenge (via grab / cab) but thankfully we drove so it wasn’t a major issue. Hotel parking was reasonable at ~MYR$5 a day. The credit card refund for the $200 security deposit was also very quick and efficient. We’ll definitely be back at Antara Genting CoBNB.

Our 3-day, 2-night family vacation was very satisfying. The accommodation was very comfortable and clean. The breakfast provided was also very satisfying for the price paid. What was most satisfying was that the hotel management generously provided complimentary room decorations for our child's 4th birthday. Thank you to hotel staff member Zai who helped make our arrangements smooth. God willing, we will repeat our stay at Swiss Garden Hotel Genting Highland and other branches. 👍

Locations super strategic and walking distance to shopping mall. Booked for family suite, however below my expectations and not value for price since every year we stay here during raya holiday with different type of rooms. Breakfast just average since we came at 9am which most of foods not restock and bfreakfast will end at 10am. Can be more improved since we believe this hotel was rated at 5 stars.

We request for room that has awan karpet view semasa check in and we got room at lvl 35. Bilik okay cuma bau kepam and tandas sometimes ada bau tak menyenangkan. The service is good. Kami mintak dia spraykan pewangi around the room utk hilangkan bau kepam. Tv barely got a signal and we just use it utk dengar lagu je. And for the awan karpet view, i guess kena duduk kat level atleast 40 and above...kalau tak view dia mcm masuk alam magika mcm dlm gambar tu😂 and these view cuma ada after 9am. Overall okay , 9/10

We had high expectations for this iconic YTL property, but sadly it fell short. While the colonial charm and beautiful surroundings are undeniable, the overall experience didn’t match the premium price. Service was inconsistent throughout our stay. Some staff were warm and attentive, while others seemed indifferent, making the experience feel uneven. For a luxury hotel, we expected much more attention to detail. The property itself is elegant, but parts of it are showing their age and could benefit from refurbishment. Although the atmosphere is peaceful, it wasn’t enough to make up for the service shortcomings. Food also not to expectation .Nasi lemak , the rice is undercooked. Coffee is inconsistent . First Serve was good . Second pot was burnt . Their high tea, sandwiches we stale . Only admirable was their scone with clotted cream & strawberry jam were excellent . Overall, it wasn’t the memorable luxury escape we had hoped for. There are certainly positives, but considering the price, we left feeling disappointed rather than impressed.

The room was spacious, and the air conditioning worked very well, making the stay comfortable. The staff were also friendly and provided good service. However, it seems that the hotel has been operating for quite some time, and many of the facilities are in need of maintenance. First, the shower had excellent water pressure, but the drainage was extremely poor. It seemed like the drain was clogged, as the water quickly accumulated and flooded the shower area. Second, the bathtub stopper was broken. No matter how many times I pressed it, it wouldn’t close, so I couldn’t fill the bathtub with water. On top of that, the hot water for the bathtub wasn’t hot enough. I had even bought a bath bomb specially for this stay, but I couldn’t use it at all, which was quite disappointing. Third, the room wasn’t cleaned thoroughly. There was a noticeable amount of dust in several areas. Fourth, the toilet had yellow stains, and the toilet seat looked old and dirty. I would recommend replacing the toilet seat to improve the overall cleanliness and appearance. Lastly, the breakfast was disappointing. The food was not very tasty. Overall, while the room was spacious, the air conditioning was great, and the staff provided good service, the maintenance, cleanliness, and breakfast quality need significant improvement. Considering the price, I don’t think it offers good value for money. 先说优点，房间很宽敞，冷气也很够冷，住起来算是舒服，工作人员的服务态度也很好。 不过，酒店可能开业已有一段时间，感觉有不少设施需要维修和改善： 1. 淋浴的水压很大，这点很好，但排水非常差，应该是排水孔堵塞了，洗澡时水很快就积满整个淋浴区。 2. 浴缸的塞子坏了，无论怎么按都无法把排水口关上，所以完全不能蓄水。而且浴缸的热水也不够热，我还特地买了 bath bomb，结果完全用不上，有点可惜。 3. 房间清洁做得不够仔细，一些角落积了不少灰尘。 4. 马桶有明显发黄的污渍，马桶坐垫看起来也比较旧、脏，建议更换新的坐垫，会让整体卫生观感好很多。 5. 早餐选择不多，味道也比较普通，没有达到这个价位应有的水准。 整体来说，虽然房间空间大、冷气舒适，员工服务也不错，但设施维护、清洁和早餐品质都有待改善，以这个价格来说，我觉得性价比并不高。

I had an amazing stay at Antara Genting! The place was incredibly cozy, clean, and beautifully maintained, making it feel like a home away from home. The atmosphere was peaceful and relaxing, perfect for unwinding after a day of exploring Genting. The amenities were excellent, and everything was thoughtfully prepared to ensure a comfortable stay. The host was friendly, responsive, and made the entire experience smooth and hassle-free. I would highly recommend Antara Genting to anyone looking for a comfortable, cozy, and enjoyable place to stay. I’ll definitely be coming back again!

Ask for higher floor and Mountain View’s but only get 16th floor and building views. No one at the front desk at night and there are no one answer for the room service call at night, you have to go down to the next hotel front desk asking for help personally. The floor looks dirty and the door lock isn’t locked when we first arrived.

The environment for the room is very nice and there is a nice view outside. And also they do have wine glasses in the room and me and my husband can have wine time during the jacuzzi. During morning time you can see the nice view and be able to see the temple. There is also a linked bridge to the outdoor theme park and enjoy our time there. There is also a gym room and indoor swimming pool downstairs. Next time I will bring my family to come and stay here again.

The room was ok, but overall cleanliness was not good. There were many cigarette remnants and bread crumbs near the window. The service provider by the number of 0126739878 is not professional and not responsive. I was having issue of getting the key card and locating the mail box, and i try to call the number, but the operator refuse to take my call for 8 times. It was frustrating when u couldn't get the check in process done and the operator refuse to take my call. i will not book through this operator anymore