4-Star Hotels in Ontario, Canada

Great hotel, great location and excellent front of house reception team with a warm welcome. Rooms are large but need a refurbishment as looking a tad worn and tatty. I understand that some refurbishment is in progress to the rooms and restaurant. Beware: our holding deposit had not been returned after we checked out on June. 11, even though there was no spend on the room. Even after 8 days, I cannot get my deposit returned - so recommend you insist on a return on checkout.

Perfect location for a few days. Loft PH18, city and water views. Fully equipped loft. Convenience store, pharmacy, and all kinds of restaurants nearby. Tourist attractions just a short walk away, and the harbourfront is very close. Lots of virtual communication to complete the reservation; you need to monitor and follow up on numerous messages, but once completed, the information is very well explained in our personal portal.

Pros: a parking lot with sufficient space (no need to book in advance). A shopping mall St Laurent is nearby. The breakfast is ok. There are 2 sockets and 2 USB-A outlet on each side of the bed. The staff are friendly in general. Cons: A bit far away from the tourist attractions downtown (around 10 minutes drive). The coffee from the in-room coffee machine was so-so. The air-conditioner was quite noisy. The TV in my room couldn't be turned off (It went off automatically after no-signal for a while anyway). There were some paper cups for coffee but no other glass / cups in the whole room even for brushing teeth so I had to use paper cups for brushing teeth (Is it considered environmental friendly?)

Fantastic staff and very close to the airport with. Free shuttle to and from. Such a breeze to chekc in after a delayed flight fast queue and upgraded room for free. Breakfast was 6am to 9:30 or 10am on weekends and was fantastic good variety and very good staff especially Sylvia - thank you for a wonderful dining experience. Rooms are huge all with AC and fans if needed and very well stocked and clean no issues and rebooked to stay again at the end of my trip and wood definitely recommend.

The location was fantastic. The bath quickly warmed up, allowing me to thaw out from the cold. It was easy to get to Table Rock, Rainbow Bridge, and the fireworks display area.

Stayed here in 2018 and had a great impression, so I decided to return. It felt like revisiting an old haunt. The room was clean, the bed was large, and the bedding was excellent.

Room is big, clean and has a nice view. Great swimming experience and sauna, there’s a gym too. The room is near the elevator as I requested  and the receptionist is very accommodating. Bring your own slippers specially if you are planning to use the swimming pool.

The rooms are new and the location is convenient. The shuttle bus is fast and efficient, but since it also picks up guests from the Hyatt, it often gets too crowded and there aren't enough seats. The breakfast is better than Holiday Inn, but it can't compare to Crowne Plaza in China. The front desk staff are very friendly.

Lovely hotel ,easy excess able from the airport , Had lovely breakfast choices ,checkin snd checkout was smooth, I would like to book for my further trip .thanks

Very clean and supportive staff they are very helpful. Very well organised & knowledgeable. The place is very tidy and easy access to the uber and metro. All the staff were very friendly and welcoming. They guided us for visiting all the attractions .