4-Star Hotels in Ontario, Canada

The hotel was very new and clean! We stayed for two nights and I have no complaints! The staff were very nice and the location is easy to get to!

Super basic, wouldn’t go back to a Hilton. Room had depressing, cool-toned lighting, I was surprised that not even the front desk had makeup remover wipes. The snack selection near check in was limited and WAY overpriced. I just thought it would be a LITTLE better. Attention to detail here would go a really long way. Think of the things that people might need during unexpected travel delays - being a hotel beside the airport.

I chose this hotel for a layover and was quite satisfied! Facilities: The facilities are well-equipped and clean. Drinking water is provided, and the bedroom and bathroom are spacious with a comfortable king-sized bed and a large TV. Some of the handles in the bathroom are a bit old, and you need to bring your own toiletries. Cleanliness: Clean and tidy. Environment: Quiet at night and close to the airport. There's a McDonald's nearby. However, it's quite far from the city center, making it suitable for transit but not for city sightseeing. Service: The service is excellent, convenient, and efficient. The front desk staff handled check-in with fluent English, and you can check out as early as 5:30 AM. There's also a round-trip airport shuttle service.

The room is new but small, and the crib is a bit crowded. The M Club is quite convenient, the environment is good, and a small amount of food is provided.

The hotel is great-well lit, clean, quiet. Staff is friendly. A great place for family outings and also for conventions. The only complaint I had was there was no tea available in the room, just very good expresso coffee and more device plug ins for usb or usb-c without having to find electrical outlets for blocks. The room we had could have been a little bigger and roomier for the price we paid. It was a long room but accessible to the elevator and ice machine and the flooring is  weird and could be  plushier. (321) I Like the lights going on automatically under bed when getting up in the night. Had 2 queen beds which are comfortable. The pool is wonderful and so is the hot tub which is big( can accommodate 10). The cabanas are wonderful amenities. . Like the proximity to fun places, restaurants and bars and stores—-all within the confines of the Hard Rock Hotel. Important suggestion: because the hotel is attached to other businesses, security is important. 1. Maybe have a gate into the hotel proper with a security guard or paid guests could use room key to get into the hotel from the emporium or other businesses like restaurants.  2. Use room key to work the elevator so no other persons who are not authorized could enter the room floors. Will definitely stay there again. Appreciated getting late checkout. Reception girls are courteous and very helpful and friendly.

The room was very clean and the floor was clean. The view from the window was beautiful and worth staying. The air conditioning temperature in the hotel was very low. Remember to wear a coat in the lobby in summer. Fortunately, the air conditioning temperature can be adjusted by yourself in the room.

Clean room with comfortable beds with some slight wear and tear. But 8th floor could not see the falls. We could see a glimpse of the river past the parking lots/skylon. In the middle between Clifton hill and table rock. Should be walkable but was too cold to walk the night we were there.

An Indian man with glasses at the front desk was not very helpful, and the same service was discounted at his place. The other front desk staff were very good.

The hotel room itself was lovely – clean, spacious, and thoughtfully prepared. We felt warmly welcomed by the sweet touch of two towel swans arranged on the bed upon arrival. However, the breakfast experience was disappointing. Despite offering only a very simple set menu, we waited nearly an hour to be served. Additionally, when we politely asked the front desk for late checkout due to breakfast delay. We had to fight for a mere 30-min extension. On the positive side, the hotel’s location is excellent for exploring the beautiful small town, which was truly charming.

I've been to the falls five or six times, and I always stay at this hotel. This time, booking the family suite was the best decision – we had a perfect view of both falls without even leaving the room. Just gazing down from up high, all my worries disappeared.