4-Star Hotels in Heilongjiang, China

A really great hotel! The location is excellent, with many attractions nearby, and you can even walk to the riverside. The room facilities are complete, and all the toiletries are individually packaged and disposable, which feels very clean and reassuring. The room also includes complimentary afternoon tea. The overall amenities are thoughtful and comprehensive, the hardware provides a great experience, and the service is also very good and welcoming. It offers incredible value for money, and I'll definitely choose to stay here again next time.

Facilities: The facilities are complete and well-maintained. Cleanliness: The room was very clean, and the cleaning staff (Ayi) would ask daily if we needed tidying up. Environment: The environment is great, and the location is excellent. The subway station is right downstairs, and most attractions are within walking distance. Service: The staff were very enthusiastic and provided excellent service. They promptly resolved any issues we had.

The service was excellent. Every staff member I encountered, from the lobby to housekeeping and the restaurant, was warm and dedicated, making my stay very satisfying. I especially enjoyed the thoughtful late-night snack, which was plentiful and delicious. The double lobby afternoon tea buffet offered a great variety of pastries and drinks. The room's large TV also had a screen mirroring function, which was a nice touch.

Stayed at this hotel again, and I'll definitely choose it next time I'm in Harbin. They upgraded me to room 312 for free, whereas last time I was in 310. The room is spacious, comfortable, bright, and tidy, with plenty of sunlight throughout the day. The windows can be opened easily for ventilation, which is a plus. I especially loved the bed linens – they were thick, soft, smooth, and breathable. The service was very attentive; I had a lot of shopping, and the front desk thoughtfully brought me a carrying bag and promptly provided drinking water. There's a fish tank in the lobby that I always enjoy looking at when coming and going. The location is excellent, right in the heart of the Baroque area. It's convenient for getting to the riverside park, the snack street, and local markets… pretty much everywhere, and even better for dining. They were very friendly and kind to my kids, speaking to them gently. My two boys moved the small slide from the second-floor play area to our room to avoid disturbing other guests. Was that a bit selfish of us? Luckily, we didn't see any other children around.

The hotel's cleanliness and overall environment are excellent. The clean rooms, tidy public areas, thoughtfully decorated rooms, and rich and varied breakfast offer a comfortable and pleasant stay. The professional and friendly service team is quick and attentive to guests, providing prompt and thoughtful responses to check-in, directions, and daily needs. As a frequent business traveler, I've experienced convenient and efficient travel. Although a bit out of the city center, the hotel is conveniently located for transportation and easy access, especially with its own parking lot, making it a reassuring and convenient place for those traveling by car. The city's Public Security Bureau is across the street from the hotel, giving me a strong sense of security. A highly recommended place!

The hotel was actual quite a walk away from Zhaolin Park metro station. However, the location is very central to many interesting places especially Zhongyang Pedestrian Street. One can also take a walk to the Chinese Baroque street, Central Avenue or the Flood Control Monument while looking at the sunset. Take the metro and you can reach Sun Island easily. Our room on the fourth floor was spacious and clean. Shower pressure was strong and aircond good. Morning breakfast was local fare which comes with the room. Otherwise, one can easily walk out towards Hongzhuan morning market for other choices or the many shops near the hotel. Do use the local buses to take you nearer to popular spots. The Frontline service was good and we appreciated their parting gift on our last day. After many stays with Holiday Inn Express group, we are confident of the quality of stay and services. Looking forward to the next Holiday Inn Express destination.

## Amenities: The mattress was comfortable, two types of pillows were provided, a smart toilet, a TV with screen-mirroring capabilities, and the internet speed was very fast! The slippers were the thickest and most comfortable I've ever encountered in any hotel. ## Cleanliness: The shower drain wasn't clean and was a bit clogged; I had to deal with it myself while showering. ## Ambiance: I had requested a high floor, but was only given the 7th floor, so my view was ultimately blocked by the tall building directly in front. Additionally, the room was right by the elevator entrance. Luckily, there were no noisy tour groups blocking the elevators that day, so it was relatively quiet. ## Service: Almost non-existent. During check-in, there were two front desk staff. The male staff member was warmly smiling and assisting another group, while the female staff member gave me a cold reception. When I asked about the floor, she simply said my room type wasn't available on the 9th floor. Normally, one would expect something like, ”This room type isn't available on the 9th floor, would you like to consider an upgrade to a different room type on the 9th floor?” She offered no smile and was very curt. After she simply stated my room type wasn't available, I didn't feel like pursuing the conversation further. *Sigh*. ▶ There are self-service drinks in the lobby on the first floor, but the staff didn't inform me. I only found out about them after seeing it online. ▶ Upon check-out, there's supposed to be a farewell gift, but the staff didn't mention it. Long after I had left, I received a message on the Ctrip app saying there was one, meaning I would have had to inquire at the front desk myself. *Ahem*. ▶ I didn't book the hotel's buffet breakfast, but the restaurant allows you to order items à la carte. My companion and I spent 20 yuan and were completely full. (The fried rice was delicious!) ● Overall, in terms of value for money, it's really good! It just falls short on the details. (I wonder if this has anything to do with booking a discounted room? 🤔)

Everything about my stay was fantastic, especially the service and the room. I'll definitely be back! The hotel's location on Central Street is perfect – super convenient for the subway and buses. There's a mall and a large supermarket right next door, so it's in a really bustling, central area. The night views are beautiful too. The room was clean and tidy, and I really appreciated the toilet disinfectant, a thoughtful touch. Highly recommend!

I really have to praise this hotel! From check-in to check-out, the entire experience was delightful. The room was meticulously clean, and the bedding was super comfortable. Every detail was so clean that it put my mind at ease. Stepping into the room, a refreshing cleanliness immediately enveloped me; it was spotless, and even the air felt fresh. And I absolutely must praise the breakfast! The variety was extensive, with Chinese hot dishes, steamed buns, porridge, Western pastries, and coffee. The live cooking station offered delicious food made fresh, and the ingredients were clearly fresh. The restaurant was clean and tidy, and the staff were diligent in refilling dishes and very friendly. After reading reviews, I was most looking forward to this breakfast, and the overall experience was superb. Manager Tutu was gentle and patient, and any requests were handled promptly. It's so comforting to encounter such a thoughtful hotel during a trip. Definitely worth a five-star rating!