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5 star

Waldorf Astoria Chicago
4.5/5125 Reviews

Waldorf Astoria Chicago

River North Chicago|2.25km from Steppenwolf Theatre Company
We celebrated our wedding anniversary at WA-Chicago and this is our first time staying at WA in the United States. Last WA stay was in Thailand where the experience was superb! Reservation was easy via the app and the concierge emailed me a week in advance asking if there was anything they can do to prepare of our stay. I had a terrible experience with a Hilton hotel in Las Vegas in Dec 2022 where a stranger opened my hotel door at 11:20 pm. I am still experiencing PTSD so I asked if the concierge can provide anything lavender (scent/oil) so I can be relaxed. Also, since it's our wedding anniversary, perhaps anything in that theme would be nice. First the concierge addressed me as Mr instead of Mrs. Unsure why one automatically thinks that it's the man who made the hotel booking. Second, the concierge wasn't able to meet my requests which was non-issue. We declined turn-down service but requested chocolate where they were never delivered during our stay. A robe was missing in the closet and room service delivered it immediately. There wasn't any coffee or tea in the room but the dining service delivered my hot tea in 30 minutes which was acceptable. The bed was comfortable but sound insulation wasn't great since we could hear neighbors' chatting at midnight. We used the steam/sauna for 30 minutes before checking out and the spa was a nice facility. The hotel is nicely located in the Gold Coast area where it is closed to many lovely restaurants. The reception area is kind of small and there were 2 guest service staffs assisting with check-in/out.

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Business travel

Waldorf Astoria Chicago
4.5/5125 Reviews

Waldorf Astoria Chicago

River North Chicago|2.25km from Steppenwolf Theatre Company
We celebrated our wedding anniversary at WA-Chicago and this is our first time staying at WA in the United States. Last WA stay was in Thailand where the experience was superb! Reservation was easy via the app and the concierge emailed me a week in advance asking if there was anything they can do to prepare of our stay. I had a terrible experience with a Hilton hotel in Las Vegas in Dec 2022 where a stranger opened my hotel door at 11:20 pm. I am still experiencing PTSD so I asked if the concierge can provide anything lavender (scent/oil) so I can be relaxed. Also, since it's our wedding anniversary, perhaps anything in that theme would be nice. First the concierge addressed me as Mr instead of Mrs. Unsure why one automatically thinks that it's the man who made the hotel booking. Second, the concierge wasn't able to meet my requests which was non-issue. We declined turn-down service but requested chocolate where they were never delivered during our stay. A robe was missing in the closet and room service delivered it immediately. There wasn't any coffee or tea in the room but the dining service delivered my hot tea in 30 minutes which was acceptable. The bed was comfortable but sound insulation wasn't great since we could hear neighbors' chatting at midnight. We used the steam/sauna for 30 minutes before checking out and the spa was a nice facility. The hotel is nicely located in the Gold Coast area where it is closed to many lovely restaurants. The reception area is kind of small and there were 2 guest service staffs assisting with check-in/out.

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Top rated hotels in Chicago

Searching for hotels near Steppenwolf Theatre Company? Compare room rates and reviews to find your ideal stay.
Sofitel Chicago Magnificent Mile
4.5/5111 Reviews
River North
This was my 4th time staying at the Sofitel and it remains the only place I’ll stay in the city! The hotel is beautiful, the rooms are very modern and extremely clean. I love their bathrooms, they are very spacious with a very nice soaking tub. Beds and bedding are very comfortable. I haven’t dined much at the hotel I usually will order a simple room service breakfast - they make even a simple English muffin and coffee seem luxurious! The serving tray, the beautiful blue and white dishes, the carafe for your coffee… I look forward to my breakfast in bed there every time! Their French Press coffee is AMAZING. The location couldn’t be better - walking distance to so much great dining and shopping! I am a single mom and I come for solo weekends in the city and I love how safe the neighborhood is as well as the hotel. Most of all the staff is incredible. From the moment I check in I feel very valued and special. They have accommodated me in so many ways and gone above and beyond to make my time away in the gift so special! I absolutely recommend the Sofitel as one of the most luxurious hotels in the city, as well as the best value!
Viceroy Chicago
4.6/5104 Reviews
River North
The hotel is very clean and tidy. The biggest feature of the room is the floor-to-ceiling windows. The scenery outside the window is very clear. Although there is no bustling Michigan Avenue, it is still good! There is a bar on the 18th floor of the hotel, not big. The hotel has a restaurant on the left side of the hotel entrance, named Somerset, in the room can also book this restaurant in the room dinning, about twenty or thirty minutes to deliver the meal to the room. I really like the bathroom's minimalist wash suit, which is white tea, especially fragrant and comfortable. Shopping, dining and entertainment are nearby. Not far from there are Chinese restaurants, such as Imperial Lamian, Old Sichuan, MingHin Cuisine, Shanghai Terrance, which are just a few minutes from Uber. Royal chef and old Sichuan are very popular! It is also 10 minutes from the hotel to the famous scenic spot Michigan Avenue, which is also close to Navy Pier and Millennium Park. The fly in the ointment is that the sound insulation in the hotel is not good, the guests from the opposite side of the room can hear the opening of the door, but the overall is good!
Godfrey Hotel Chicago
4.1/5101 Reviews
River North
At the beginning, there was a problem with collecting money. Ctrip charged the room rate. The hotel charged it again. After communicating with Ctrip, it was resolved in a few days. The hotel returned the room rate. Ctrip actively helped solve the problem. The only bad thing was the hotel reservation. The taxi is not metered, it feels a bit pitted. Use Uber. Don't let the hotel book a car.
Chicago Getaway Hostel
4/5105 Reviews
Lincoln Park
Cheap, convenient transportation, 10 minutes walk from Fullerton subway station, take the bus to the city center, the subway is half a small. Located in a residential area, the surrounding environment is good and quiet. The public restrooms and showers are hygienic, the waiters are warm and friendly, and a complimentary, simple American breakfast is served, and freshly made popcorn is provided free of charge from noon to evening. There is a 24h self-service laundry room, washing powder + laundry + dry clothes for a total of 4 dollars can wash a large cylinder of clothing. There is a kitchen to cook your own meals, and a refrigerator to store food. Next to the Fullerton subway, there is a large supermarket with plenty of food and vegetables.
Hotel Lincoln
3.9/5102 Reviews
Lincoln Park
Right by the lake, booked a lake view room, you can see the lake. Downstairs across the road is Lincoln Park and the History Museum. Very convenient.
Claridge House
3.9/5104 Reviews
The first impression of this hotel is very warm and nice. Check in was good. The room was okay. WiFi is horrible. We saw the first silverfish as soon as we got in. The employees were pleasant throughout our stay…until. Check out is at 12 noon. At 8:04 am housekeeping knocked at the door twice, about 4 seconds, and just opened the door. Thank goodness I had the security latch on. WHAT???? I then heard housekeeping knock on the next door and open it. Someone in the room yelled “hey” and we heard housekeeping say “oh I’m sorry”. WHAT??? That is the worst practice that any hotel could ever do. It isn’t known that you can’t walk in on guests because there is an expectation of privacy. HORRIBLE. I called the front desk at 8:09 am about what happened and it made the experience worse. She gave me attitude and said “well they do that because they don’t know if the people checked out”. I said that we weren’t dressed and the people next door yelled at housekeeping. She still gave me attitude as if it was okay. WOW! They will do that to someone who is going to take it to another level and cause legal issues for this hotel. I guess they don’t know that hotel employees can’t just open the door of a hotel room because people might be indisposed at the time. There isn’t a record of who had checked out from the front desk? I’ll never stay here or recommend this place to anyone.

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